Welcome ½o ½he FROM ONE TO 146
Lowe's first store opened its doors in Olton, TX in 1964. Lowe's has now grown from one store to 146 stores throughout Arizona, Colorado, New Mexico, and Texas. Lowe's Market includes Lowe's Super Market, ACE, Lowe's Big 8 Food Store, Lowe's Family Center, Fiesta Foods, La Feria, Lowe's Super Save, Mercado, Shop n' Save, Avanza, and Lowe's Corner Market.
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family
PAY-AND-SAVE, INC. Welcome to Lowe's.
Our Company: The Pay-and-Save, Inc. Supermarket chain d/b/a LOWE’s has a rich family history that can be traced back to the late 1940’s when E.M. "Bud” Lowe started his career by selling candy and sundries with only one truck distributing throughout the town of Littlefield. The LOWE’S grocery career began in 1964 with the purchase of their first store in Olton, Texas. Bud and his son, Roger, founded the company on the principle of taking care of the community, their teammates, and their family. It is this philosophy that has allowed the company to grow to 146 stores in Texas, New Mexico, Arizona, and Colorado. In 1973, Bud Lowe passed away and Roger took the reigns to develop the grocery stores into what they are today. Roger’s strong belief in God and the importance of family values are the cornerstones of the LOWE’S success. As his father passed the tradition onto him, Roger is passing the legacy onto Roger Lowe Jr. and Lezlie Lowe. Roger has now become the mentor, advisor and encourager to his family. These teachings along with the younger generation’s energy, leadership and counsel have launched LOWE’S into one of the fastest growing supermarket chains in our area. The entire LOWE’S family is involved and dedicated to ensuring the success of LOWE’S. Roger Lowe Sr. serves as President/Chairman of the Board, Yvette Lowe, Roger Lowe’s wife serves as Vice-President; their son, Roger Jr. serves as VP/CEO and their daughter, Lezlie, serves as VP/General Counsel respectively. The LOWE’S strive to give their teammates the opportunity to grow personally, have good means for providing for themselves and their families, as well as, provide a rewarding career path. The real success of LOWE’S is attributed to our TEAMMATES! Welcome to the LOWE’S family.
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LOWE'S Mission Statement: LOWE’S is a neighborhood market committed to doing the little XTRAS to meet the needs of our customers. At LOWE’S, we strive to give our customers the freshest meats, fruits, and veggies, fantastic promotions, and a fast and friendly checkout. We will do all this in an atmosphere that is fun for our customers and teammates alike. LOWE’S Team XTRAS: 1. XTRA – Fast and Friendly Checkout 2. XTRA – Fresh Meats, Fruits and Veggies 3. XTRA – Fantastic Promotions 4. XTRA – Focused Neighborhood Marketer 5. XTRA – Fun Place to Work 6. XTRA – Far Advanced Technology
mission s½a½emen½
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a message from... ROGER LOWE, SR. Chairman/President
The entire Lowe’s Family would like to express to all our Teammates how grateful we are for the great effort and accomplishments of this past year. We had a record year in sales and profit made possible by great Teammate performance, addition of new stores, remodels and new oil-field activity in South Texas. We have been truly blessed. As we move forward into 2013 to remain successful we cannot forget what made us successful in the first place. We must continue to take care of our Customers, Teammates, Family and Communities we serve. In 2013 we must move forward finding solutions and meet challenges to take advantage of opportunities to grow our business. Our company has always, from the day it was born over 49 years ago, pursued excellence everyday. Our company culture is conservative, but we are not afraid to try new ways of doing business. We continue to recognize who the boss is “the Consumer-Our Consumer” and the importance in listening to them. We continue to surround ourselves with the best Teammates available. We continue to remember that people do business with those they like and trust. I will close with two thoughts; First about Quality: A little bit of quality will always make ‘em smile; A little bit of courtesy will bring ‘em in a mile; A little bit of friendliness will Tickle ‘em ‘tis plain And a little bit of service will Bring ‘em back again. Second about Wisdom: Much wisdom can be crowded in four words: * In God we trust * This, too, shall pass * Live and let live * Still waters run deep * Bad news travels fast * Nothing succeeds like success * Charity begins at home * Politics makes strange bedfellows * Nothing ventured nothing gained * Man proposes, God disposes * Let sleeping dogs lie God Bless you. Roger Lowe Sr. President
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all in ½he
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TEAMMATES Key to our success
We believe it is important for teammates to be connected with each other and to know what is happening in our other stores. With 146 stores and over 4,500 employees we want each and everyone to know they are an important part to the success and dedication of our company. We care about each and every one of you and the communities that you live in. Here at LOWE’S, we strive to give teammates the opportunity to grow personally, have good means for providing for themselves and their families, as well as, provide a rewarding career path. The real success of LOWE’S is attributed to our TEAMMATES!
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Junction, TX
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Sonora, TX
Dear Lowe’s Super S Foods, Just want to give a compliment to your store in Sonora. I work for a bank and I had some business at one of the local banks in town. I live in Dallas. I was very much impressed on how clean the store was and the employees were very friendly. I think every one of the employees I ran into spoke to me. For a small store it was so neat and organized, and I couldn’t believe all the variety to choose from in such a small store. I went back and told the people at the bank about my shopping experience at the store and one of them told me it really has come to together in the past few months. It is now a pleasure to shop there, instead of having to travel to San Angelo, I just wanted to write and give you all at Lowe’s a pat on the back for doing an excellent job in Sonora, TX. Thanks, Rachel Eston Elizabeth in Junction
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San Diego, TX
Todd Staples, Texas Department of Agriculture
Commissioner, spent time in San Diego Texas in conjunction with our new
facility that is scheduled to open in November of 2012. Pictured are (left
to right), San Diego Store Manager Daniel Maia, Area Trainer Erica Ramirez,
Area Manager, Lorin Stewart, Commissioner Todd Staples, and South Division
Director Alan Buxkemper.
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Seagraves, TX
The new scoreboard at Seagraves
Perryton, TX
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Friona, TX
HANSFORD HOSPICE Dear Pay and Save, Inc, We would like to express our sincere gratitude for your support of our Hansford Hospice Golf Tournament. Your support as a Teebox Sponsor will greatly enhance the quality of life for hospice patients and their families. We truly appreciate all you’ve done for Hansford Hospice over the years. Your support is invaluable, allowing us to provide the best care for our patients and their families. For this, we are most grateful. Sincerely, Hansford Hospice
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Seagraves, TX
On behalf of the Seagraves Lions Club, we would like to thank your business for your support and for what you have done and continue to do for your local community. We would especially like to thank you for your contributions to our Spaghetti Dinner fundraiser this year. With your support we were able to have a successful event this year in which the proceeds will be used to help families with children in need of glasses. Proceeds will also be used to help fund the education of local high school graduates.
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The Friona Chamber of Commerce would like to take this opportunity to send a GREAT BIG THANK YOU to all the sponsors, cook-off teams and volunteers for making the 7th Annual Cheeseburger Festival Cook-Off & Car Show a HUGE SUCCESS! Sincerely, Friona Chamber of Commerce Board of Directors
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Earth, TX
Although we can’t express our thanks as graciously as some, we won’t forget your thoughtfulness for a long, long time to come. Sincerely, Earth Vol Fire Dept
Seagraves, TX
Thank you for your most kind and generous donation. Due to your kindness and generosity, our Teacher Appreciation Dinner was a huge success. Again, THANK YOU! North Side Independent Baptist Church
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Littlefield, TX
Lowes, We want to express our thanks for the donation of the chips for our fundraiser. It was a great success! Thanks again, Littlefield EMS
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Littlefield, TX HOMECOMING
Thank you so much for funding the homecoming flowers and for providing the 10 cases of water for the homecoming dance! It was such an enjoyable event, and I want you to know how grateful I am to be employed with and to be involved in a town with such giving businesses such as Lowes. Thank you so much for making it a special day for all involved. Littlefield Ex-Students Association and Rhonda Butler
Corporate Office
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Bovina, TX
I wish to commend your Bovina Store Manager, Chris Bachia. He is wonderful. Even though the store is old, he has it as clean as possible. The people who work with him are courteous and helpful also. Sincerely, Norma Whitten
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Chama, NM
Dear Roger, My best friend purchased a vacation home near Chama so your store is our “go to” for lots of items. The Manager, Jeff, is fantastic! He’s always so friendly and incredibly helpful no matter what we’re looking for or needing. Thank you for Jeff and your nice store. Sincerely, Hope Tinsley
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Gallup, NM FALL FESTIVAL
Thank you for your thoughts and prayers. Thank you for everything you have done for my family and me. Sincerely, Shaylene Winegeart
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Dear Management and Staff of Lowe’s #22, We at Thoreau Elementary School want to thank you from the bottom of our hearts for the donations to the Fall Festival. Our students are better served by your generosity. If your organization ever needs anything from us, do not hesitate to ask. Yours in education, Wade E. Bell
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Gallup, NM
Dear Ms. Lola Robertson, Thank you to Lowe’s Uptown for allowing our club to hold the bake sale to benefit Community Pantry at your location. The front of the store worked out great. We were able to sell everything. The bake sale was a success! Thanks again and God bless. Board Members SI of Gallup
27 Clarendon, TX
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Borger, TX
Just wanted to take a minute to thank you for donating water for our 1st Annual Anti-Bullying 5K. This was much appreciated and helped make our event a huge success. Thanks again, West Texas Elementary School
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Borger, TX
SPONSORSHIP Thank you for your generous museum sponsorship of the 2012 Col. Charles Goodnight Chuckwagon Cook Off. We appreciate your support as we endeavor to honor Col. Goodnight’s invention of the chuckwagon and preserve the rich history of Texas ranches. Lowe’s of Clarendon has been a tremendous partner in providing quality food products and outstanding service to our community and especially this unique Chuckwagon cook off. Thanks again! Sincerely, Saints’ Roost Museum
Corporate Office
Thank you for the beautiful rubber plant you sent in memory of our loved one “James Bruce Ariola” Katherine Ariola
Mr. Bowden, Thank you so very much for Lowe’s continual support of HOPE. With your help, we were able to surpass our goal and donate $162,000 to the American Cancer Society! Sincerely, Lauren and Dane
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Fritch, TX
Lowes, Thank you for donating all the food for the first tailgating party. It was a huge success and couldn’t have happened without your support. Sanford-Fritch Booster Club
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Fritch, TX
Dear Lowe’s & Mr. Kevin Keener, I want to thank you for purchasing my hog during the Hutchinson County Livestock Show & Sale. I truly appreciate your kindness and generosity toward our cause in helping the youth. Thank you again for your support. Sincerely, Seth Gibbs
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Fritch, TX
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Fritch, TX
Dear Kevin, The International Union of Operating Engineers, Local 351 would like to take this opportunity to thank you for your support of the “14th Annual Charity Golf Tournament”. Sincerely, Randy Griffin
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Fritch, TX
DONATION
DONATION
Mr. Keener, On behalf of the SFISD Board of Trustees and the SFISD Booster club, I want to thank you and Lowe’s Grocery for the generous donation of Lowe’s Pecan Smoked Sausage and flour tortillas. For a small donation, these items were made available to the entire SF community at the Inaugural Board and Boosters Tailgate party on Friday, October 12, 2012. Sincerely, Jim McClellan Superintendent
Dear Lowe’s, We would like to thank you for your donation to our 2012 Car Show. The car show was a great success and we could not have done it without your generous donation. Because of yours and many others help we were able to raise around $4,000 for our church. We truly do appreciate your contribution to the success of the 2012 Car Show. Sincerely, Denecia Taylor
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Bovina, TX
With appreciation for your generous support of the 2013 Bovina Mustang Yearbook as an advertiser. We thank you! Marielena Flores - Editor Vanessa Rodriguez - Asst Editor Caroline Kron - Yearbook Advisor Denise Anderson - Principal
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Littlefield, TX DONATION
Dear Lowe’s, Thank you so much for your generous donation to the Amherst Co-op Girls’ annual meeting. The laser level was a thoughtful gift, and your generosity is always greatly appreciated by all members of the gin community. Thanks again! Sincerely, Seth & Meagan Lowder
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Devine, TX
45 Monahans, TX
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I want to send a very sincere thank you to Joey Olvera. When I left my wallet in the basket after shopping at Lowe’s, he found it and returned it to the store. Lowe’s employee Irma Alvarado called me to pick it up the next morning. All the cash and credit cards were still in the wallet. Joey’s parents did a good job raising this young man. Sincerely, Carolyn Wright
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Hereford, TX Congratulations Patty Davilla, $50 bingo winner
Mr. Lowe and employees, I just want to Thank You for your promotion of June Dairy Month. I won the drawing in Hereford last year for the 52 weeks of Chocolate Milk – a chocolate lovers’ dream. Lowe’s Mercado employees were very gracious every week . Thank you, Carla Scatt
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45 Monahans, TX
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Bandera, TX
On behalf of the Board of Directors for the Kiwanis Club of Bandera County, the members and especially the youth we serve, we would like to thank you for advertising at our Annual Golf Tournament, that was scheduled for September 29, 2012, but due to much needed rain we are rescheduled for October 21, 2012. We started a program in July, every time a teammate spends at least $10 , we enter there name in a drawing for a $50 gift card Congratulations Marrissa Nunez our July winner
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55 Alamogordo, NM
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Spearman, TX
Thank you for your assistance in sponsoring the 2012 HCRA – Cowboy Fest Rodeo. It was a great success and it would not have been possible without your support. With your help, the rodeo brought in more spectators, many very good contestants, and more added-money. Further, we as a board have been working hard to grow the program and add many more events to help our local community. Sincerely, HCRA Board The picture doesn't do it enough justice. It was one of our better sunsets that we love so much. Thanks, Steve Lenzo
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Lubbock, TX
We have received your gift of the ten cases of 24 count water bottles and I am grateful for your response to the precious lives of our children. Because of your generous gifts, our work is possible. It is encouraging to have you as a friend to our children. Their great need has been to have caring friends, someone who makes a difference, someone to help and make a positive difference in their lives. You have filled that need for them with your gracious gift. We dedicate ourselves to seeing that your gift becomes a blessing for their lives. Again, we thank you and may the Lord bless you richly. For the children, John Sigle Executive Director Texas Boys Ranch
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Marion, TX
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Lubbock, TX
The Blessing Center at Green Lawn Church of Christ wants to thank Lowes for the bread goods we receive weekly, it helps all who come through the Blessing Center. We would also like to thank Abel Melendez who is always helpful. We so appreciate Lowes and how you help to serve the needy. Green Lawn Church of Christ
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Lubbock, TX
Partners Resource Network acknowledges and expresses appreciation for the contribution of a Lowe’s Gift Certificate.
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Lubbock, TX
Thank you for your generous donation of a $25.00 gift card. We appreciate your support! Sincerely, Ropes OAP
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Lubbock, TX
Report Theft:
Employee or Customer Receive a cash reward
if your report leads to an arrest!
Lowe's Hot Line: (800) 234-5258
Ext 618 Thank you for your generous donation!
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Bandera, TX
I would like to take this opportunity to thank you for your excellent customer service on November 1, 2012. At 12:45 PM that day, all 853 students and 70 staff members in our high school had to evacuate the building. When it became apparent that the students and teachers would be outside in the heat for some time, I sent my Business Manager, Mrs Tish Grill and her staff to your store to purchase 50 cases of water for the students. I was so pleased and appreciative when Mrs. Grill reported to me how helpful you were in this crisis. Your staff immediately began loading water into our vehicles and the purchase was concluded quickly and efficiently. We were able to deliver the water to our students within 20 minutes of walking in your store. This was truly an example of community spirit and superior service. As a member of our local business community, you have made Bandera proud. Thank you. Regina L. Howell Superintendent
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Mason, TX
Dear Lowes Market, I would like to thank you for your generous contribution to extending my education. Even though your scholarship wasn’t presented to me by one of your representatives, Chris Habecker and Melany Lanfield did the deed with the utmost grace. Once again, I want to remind you how grateful I am for your business choosing me to receive this scholarship. Sincerely, Michael W
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Mason, TX
This letter serves as formal notification that we have received scholarship funds in the amount of $1,000 for Hannah Leistikow. We are please that you have chosen to support Hannah Leistikow in pursuit of academic excellence. In the face of steadily increasing tuition, students often need the financial assistance of organizations such as yours. Thank you for your interest in and support of higher education. Sincerely, Shawndi Wilson Office of Scholarships
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San Diego, TX
First of all our entire community is so excited about our new store in town. It is beautiful. Everyone is anxious for opening day. I do not know if you all realize what you have done for San Diego and all of Duval County. This is the biggest store in the entire County. Thank you so much!
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Somerset, TX
Your recent gift of $1,000 is so much more than a monetary donation – it will help shape the future of Texas A&M University. Your choice to invest in the spirit and mind of Texas A&M shows a commitment to our rich traditions and academic achievements. It is now part of your Aggie legacy, and we are grateful for your generosity.
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Brady, TX
Thank you ALL so much for sending the beautiful red and yellow Rose Easel. It was just great. Your thoughtfulness means so much to me. God Bless all of you, Carlene Wiley and family
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Dear Lowe’s, On behalf of all of us at Concho County Saddle Club, I would like to thank you for your generous donation of $100 for this Concho County Saddle Club Fall Fest World Class Bull Ride event hosted in Eden this year. Because of supporters like you, Concho County Saddle Club is able to make contributions to our Saddle Club scholarship fund with from proceeds from the Bull Ride. Scholarships will be given in May 2013 to graduating students from Concho County who will be furthering their education after graduation by attending college, trade or technical schools. Every year, the Concho County Saddle Club organizes events with the commitment of maintaining the rich heritage of west Texas for many generations to come. Hard work, family and giving back are a way of life in Concho County and the Concho County Saddle Club is dedicated to continuing its important work to provide scholarships to further the education of rural youth, through the help of supporters like you. Thank you again for your commitment to helping us in our mission to provide support for our community and our future leaders. Sincerely, Ray Dockery, President
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Mason, TX
Dear Lowes, Thank you so much for aiding in my tuition expenses to the University of Texas in San Antonio, I greatly appreciate all of the members of Lowes Grocery store who make this scholarship possible. Sincerely, David Mora
Eden, TX
Eden, TX
Dear Lowe’s, On behalf of all of us at Concho County Saddle Club, I would like to thank you for the donation of $200.00 for the American Junior Rodeo Association (AJRA) rodeo event hosted in Eden earlier this month. Your generous support of our organization has helped to provide scholarships to three graduating seniors here in Concho County this year. Concho County Saddle Club also supports our local Volunteer Fire Department, EMS and FCCLA with proceeds from the AJRA event. Sincerely, Ray Dockery, President
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55 Alamogordo, NM
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Thank you Lowe’s! Cristina Markiewicz and I had the pleasure and honor of representing Lowe’s at the 21st Annual White Sands Invitational Balloon Festival. Lowe’s was one of the balloon festival sponsors. Our balloon was called “Band of Gold” and the chase crew was called the “Golden Retrievers”. On Friday evening, all of the pilots, sponsors, and chase crews met and had a barbeque dinner at our civic center. We got to meet our pilot at that time and discuss our early morning flight times. Cristina’s hot air balloon ride was on Saturday at 8 am over Alamogordo. She flew over highways and buildings and had a great view of our city. She had a “smooth” and fairly long ride, but
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got to experience a rather “bumpy” but memorable landing on a mesquite bush. All’s well. On Sunday, I got a balloon ride over the White Sands National Monument. We met at balloon park in Alamogordo at 6am to caravan to the White Sands. This was so much fun! The caravan was soooo long because of the number of pilots, chase crew, and sponsor vehicles. The police even stopped highway traffic for us. (Cool) The pilot called my flight, “park hopping”. We would lift up and down all around the sand’s parking lots. The balloons’ chase crews were not allowed on the white sands because it is a national park, AND the White Sands is surrounded by the White Sands Missle Range and Holloman Air Force Base. So……no wandering. It was uuuup, dowwwn, uuuup, dowwwn, ect. It was great fun. The weather was perfect and the view was spectacular! I have included pictures to make everyone feel a part of this. We live in a beautiful area. We appreciate this opportunity so much. Gail Watters Lowe’s Pharmacy #55 Alamogordo, NM
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Littlefield, TX
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Lubbock, TX
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Fritch, TX
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Littlefield, TX
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We absolutely love the signs! Thank you so much for all of your help and support! Littlefield High School Cheerleaders
SEEING DOUBLE Lindsey Winters and Rosemary Benavides of our Lowes #82 in Lubbock, TX are proud parents of twin boys. Rosemary's twins, Isacc and Isaiah were born on January 26, 2012. Lindsey's twins, Kaden and Jaden were born on Easter Day, April 8, 2012. Congratulations to the new moms and their families.
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Fritch, TX
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Tulia, TX
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Marion, TX
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Bandera, TX
On behalf of the Bandera Sports Complex Board of Directors, we wish to thank you for your generous donation to our Texas Two Steppin to 2013 Event. The dance and breakfast was a wonderful success. Thanks again, and Happy New Year! Sincerely, Jim Chastain, President
Heather Gonzales and Monica Campos
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Hart, TX
27 Clarendon, TX
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ALEX GONZALES Co-Assistant Manager
We are proud to have Alex as a valued employee, and we congratulate her on being the class salutatorian for the 2012 Hart High School graduating class. We wish her good luck
Thank you for the donation of $200 donated to the Donley County Senior Citizens. This donation is a true blessing for us and will help us continue to serve our seniors in Donley County. We thank you for all the help you give us. Sincerely, Mary Shields Director
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Lubbock, TX
Partners Resource Network acknowledges and expresses appreciation for your donation.
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Lubbock, TX
On behalf of the women and children we serve, our Board of Directors and the staff, we would like to extend our heartfelt appreciation for your generous donation of sponsorship of grocery list for the Calypso dinner a value of $500.0 on 8/25/12, to Women’s Protective Services. Sincerely, Fritzi Cates, Executive Director
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Mason, TX
Dear Mr. Lowe: On behalf of Texas A&M University-Kingsville, I want to express our sincere appreciation to Lowe’s – Pay & Save, Inc. for the scholarship award of $1,000 to Adam Gloria. Texas A&M University-Kingsville is dedicated to offering students an education, which provides both professional preparation and intellectual challenge. It is through the support of alumni and friends like Lowe’s – Pay & Save, Inc. that their goals become a reality. Thank you on behalf of the Texas A&M University-Kingsville family of students, faculty and staff. Sincerely, Daniel W. Gaines Assistant Director, Major Gifts & Donor Relations Office of Alumni & Development
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Poteet, TX
First Baptist Church of Poteet is grateful for your recent donation of $50.00 to help with our “Back-To-School Bash” project. Because of your generosity and the generosity of many other businesses, organizations and individuals like you, we were able to fill and distribute over 400 backpacks filled with the supplies necessary to start the new school year. Many of the children would not have had the supplies needed had you not helped. Thank you again helping us with this ministry project. May our Lord bless you for being so kind. In His Service, Pastor Allen Weaver
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Cross Plains, TX
Thank you so much for the $1000 scholarship. This scholarship has helped me this year at Hardin Simmons University in working to get my degree in Business Management. This scholarship is greatly appreciated and has helped me in many ways. Thanks again! Sincerely, Lauren Goode
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Cross Plains, TX
Dear Lowes, This will acknowledge receipt of your check dated 8/16/12 in the amount of $1,000.00. Your scholarship funds are designated for Lauren Goode. On behalf of the HSU students, faculty, staff and administration please know that your support is deeply appreciated. Sincerely, Bridget Moore Director, Student Financial Aid
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Comfort, TX
Lowes Foods, We wish to thank you for Chris Sigala support of the support of the recent Comfort Library event. The event was a success due to community support. Robert Howell – Board President
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141 Canyon Lake, TX
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Lubbock, TX
CHRISTMAS PARADE On December 8th 2012 The Canyon Lake area in Texas, held their annual Christmas Parade. Lowes Markets was asked to have an entry in the parade. I took my Mustang and put a cart full of groceries on the trunk area of the car. Lowe's Markets donated the trophies for the parade. Bill Cox Produce Manager #141
We would like to thank you for the generous contribution made to the church. The money helped us purchase hot dogs and hamburgers with all the trimmings for the boys and girls to enjoy each night of Vacation Bible School. May God bless all your endeavors!
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Bandera, TX
Thank you for your assistance and support of Tejas Trails and our Cactus Rose event at Hill Country SNA this past weekend! What Lowes Market does for us is amazing and very much appreciated! Your personal care to all that we request is impressive. The sense of professionalism and personal attention from you and your staff is rare. Please let everyone know that we appreciated everything. Looking forward to sharing our Bandera event in January with you! Happy trails ~ Joyce and Joe Prusaitis Tejas Trails
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Bandera, TX
Thank you for your sponsorship/donation to the Second Annual Chirstmas Festival for the Spirits of Christmas in the amount of $1500.
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San Saba, TX
Dear San Saba Lowe's, I was in the store right before Christmas when Santa was brought in by the assistant manager, The Ace manager and others to surprise the manager and other employees. It was nice to see management and employees all having a good time together, taking their turn on Santa's knee. I'm glad Lowe's kept the Super S Team. They are a wonderful bunch, making customers feel at home while they shop. Customers are greeted with a friendly "Hello, how are you?" and a smile, as they come in the door and as they are met throughout the store by management and employees alike. I have been in businesses where employees were belittled by the boss in front of customers. It was embarassing and I never went back. In the San Saba Lowe's everyone seems to get along well and treat each other with respect. All this adds up to a great shopping experience! Hats off to you all! Carolyn Johnson
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El Paso, TX
The Lowe Down is published by Peel, Inc. of Littlefield, Texas. The next issue will be Summer 2013. You may send articles and photos directly to Peel, Inc. via: E-mail:
[email protected] Fax: 800-687-6444; Mail: P.O. Box 886, Littlefield, TX 79339
#87 El Paso is ready for some football
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Lowe’s to reopen Friday at new location Store remodel nearly complete By Neal Ulmer Brady Standard-Herald
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Brady, TX
If you used to shop at the downtown Lowe’s Market grocery store, you’ll have to make the trip across town. The store has relocated and will open this Friday at their new location at 806 W. 17th St. “Friday is the deadline we are shooting for and I’m 90 percent sure we will make it,” said Roger Lowe, Jr., VicePresident and CEO of Lowe’s Market. “We are just trying to open the doors and let our people get their feet on the ground. We want to make sure all of our processes are working.” Lowe stated that all of the equipment is brand new state-of-the-art refrigeration cases with LED lighting and the most technologically advanced systems. Everything is geared toward a green environment focused on efficiency. The store, which was formerly the old McShan’s IGA, will have a new façade that was still being finished as this story went to press. Once the renovation is complete, the store will be virtually new from top to bottom as part of their efforts to achieve their marketing and sales goals. The old McShan’s building is owned by the Dieterle family and will be leased by the Lowe’s Corporation. They will be carrying the same products they have been carrying and will bring in more specialty items and gourmet foods. They will have a better selection of meats and will expand their hot food items in their deli, including favorites like whole rotisserie chickens, rotisserie leg quarters and barbecued ribs. They will also have an expanded beer and wine set. “At Lowe’s, we strive to give our customers the freshest meats, fruits, and vegetables, fantastic promotions, and a fast and friendly checkout,” said Lowe. “The store inside is as first class as they come. It’s like a brand new store. It is more organized and more efficient and is also a fully-carpeted store.” According to Lowe, the store will not change their current employee basis, but will probably add more jobs. The Lowe’s grocery chain began in 1964 with the purchase of their first store in Olton. Bud and his son, Roger, founded the company on the principle of taking care of the community, their teammates and their family. “It is this philosophy that has allowed the company to grow to 147 stores in West Texas, New Mexico, Arizona and Colorado,” said Lowe. Article and photo reprinted with permission from the Devine 34 News; courtesy of Kathleen Calame.
NEARLY THROUGH—Workers put up the façade of the new Lowe’s Market on West 17th Street early Wednesday morning. Closed for the past week to facilitate the move, the store has relocated from the downtown area to the facility that was once McShan’s IGA.
STOCKING UP—Lowe’s Market employees were busily putting items on the shelves Monday morning in preparation for the re-opening of the grocery store at its new location at 806 W. 17th St. Lowe’s will open for business at 7 a.m. on Friday.
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East Bernard
Santa Claus Rocks East Bernard! On December 15th Santa visited our store #115 East Bernard. Santa was busy taking pictures, handing out candy canes and sharing hot chocolate. Adults were not left out as One Star Carriage Commpany provided romantic carriage rides through the town visiting houses all lit up for christmas. Legendary local talent Jeff Mayes provided Christmas carols through out the evening. Special thanks to Scan Coordinator Isis Carter and Lead Stocker Royce Sulak for the extra effort in making Christmas in East Bernard a fun success!! Merry Christmas to all from store #115!!!
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Many Thanks from all around!
Dear Pay and Save, Inc.: Your gift allows us to fulfill our mission of changing lives. Because of you, LCU can provide an excellent academic education within a warm, loving, spiritual environment. Thank you for your gift. The university is always looking for creative ways to provide a quality Christian education to as many people as possible, and LCU’s new approach to educational offerings is a great example of that creativity. By redesigning the delivery of our courses, students now have the option to take courses during weekdays, during the evenings, on weekends and online. LCU will continue to emphasize strong academic preparation while reaching out to change the lives of individuals who have not had the opportunity to access higher education at traditional times. Again, thank you for your interest and investment in Lubbock Christian University. You are greatly appreciated. Sincerely, John King Vice President of University Relations
Lamb County SWCD would like to take this opportunity to thank you for your donation to send Lindsey May and her parents to Bastrop. Lindsey will have the picture displayed on a bulletin board at the state meeting where she will be recognized during the awards ceremony and receive a beautiful plaque. Thanks again, SWCD Board
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Mr. Lowe, I went to Albertson’s last Saturday and I realized how much more customer focused your personnel are at your 9120 Dyer Store in El Paso than your competition. I had to jot you a note. I’d like to share two quick examples of your personnel at the Lowes 9120 Dyer Store “going the extra mile”. Anne (I don’t know her last name) works at the customer service counter. I needed to wire money. I got to the customer service counter and like a fool I had forgotten my glasses. After helping the other customers, Anne assisted me with the form and read the fine print on the form to me – saving me a trip home for my glasses. Patricia, a regular cashier who was stocking shelves assisted us. There was an item on sale and none of the product was on the shelf. We asked Patricia when the next delivery would be. She said a truck had arrived earlier in the day and if we’d give her a couple minutes to check, she was sure the product on sale had been delivered and she would get it for us. Literally five minutes later Patricia appeared with a box of the sale item. Mr. Lowe, you will not see service like that from Albertson’s, Wal-Mart, or JR. Grocery. Your great employees build customer loyalty. My compliments to your HR and training management team Best wishes for continued success, Sincerely, Jeff Barber
Dear Mr. Lowe, Thank you so much for your donation. I am really looking forward to this experience. Thank you again for your generosity. I really appreciate it. Sincerely, Delynn Butler Dear Roger, Thank you for supporting the 2012 West Texas Golf Classic! We are proud to announce that with your help and generosity, we made more than $100,000 for Texas Scottish Rite Hospital for Children (TSRHC). Our success will allow TSRHC to continue to improve the lives of thousands of children in Texas. We are grateful for your friendship and continued support of the hospital’s mission and dedication to the health and happiness of children. We hope you enjoyed the golf and fellowship of the 2012 West Texas Golf Classic. Sincerely, Neely and John Birk Co-Chairs, West Texas Golf Classic Thank you for the gift card. To be able to go get the things needed for the family was a big help. Your kindness will always be remembered. Heather Pierce Family Dear Roger, Yvette & Lowe’s Employees, Thank you so much for the Bromiliad plant, and thinking of us during this difficult time. Love, The McGehee’s
Dear SMSgt Duane Brown (Ret): My name is David Fleming and I was one of the invitees from the Holloman Air Force Base Steel Talons’ Honor Guard. My wife Valerie and I would like to extend our sincerest appreciation for everything you and Lowe’s Pay and Save did to make us feel at ease. Initially I was a bit apprehensive, being one of four individuals representing the Air Force at your event; however from the night that we arrived, my wife and I were treated as though we were all part of the family. We left impressed by the way in which you treat your business associates, employees, and guests; simply put, you do business the right way. Thank you, David Flemming Thank you so much for thinking of me and my family during the loss of my grandfather. His service was a blessing and it was beautiful with the plants and flowers that were sent. God bless, The Womack and Muller Families Dear Stefanie and Chere, I wanted to say thank you for your help getting Turkey Loot loaded on top of everything else you do. You ladies and your team are a pleasure to work with. Thanks, Vanessa Goodspeed New Mexico Lottery Corporate Accounts Thank you for the incredible support you provided during the Summer of Sharing! We raised over 120,000 pounds of food. Your matching gift is the icing on the cake. -- David Weaver Thank you all for your prayers, visits, food, cards, calls and flowers – and all your acts of kindness and sympathy shown to me and my family during the loss of my dear, sweet mother. I appreciate all of you and I am so lucky to know and work with each one of you. God bless you all! Chere
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#115
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Our community is so proud of you! Way To Go East Bernard Brahmas 56-14
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1804 Hall Avenue Littlefield, Texas 79339
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PRSRT STD U.S. POSTAGE
PAID
PEEL, INC.
