A survey into NetSuite market trends and salaries GLOBAL EDITION
Contents
2
Introduction
3
About Anderson Frank
4
Survey Methodology
6
Key Findings
7
Survey Demographics
8
Employment and Experience
10
Products and Certification
12
Employee Benefits
14
Employee Retention
15
Migration
16
Diversity
17
Salary Tables
18
Testimonials
20
Anderson Frank NetSuite Salary Survey 2017
Introduction It gives me great pleasure to introduce the first ever edition of Anderson Frank’s NetSuite Market Trends and Salary Survey. This extensive body of research was launched to provide an analysis into salaries, benefits, bonuses, trends, sentiments and motivations across the NetSuite community. Unique data published in this report incorporates survey results collected between February and March 2017, and NetSuite placements made by Anderson Frank and salary information from jobs registered by Anderson Frank customers between November 2016 and March 2017. These results were unveiled in Las Vegas at SuiteWorld 2017. I would personally like to thank all of you who took the time to participate in our survey. We are always interested in hearing from you and welcome feedback on how to improve and make our study more useful. We hope you enjoy the read and more importantly, find it useful, whether you are hiring or looking for a new position.
James Lloyd-Townshend CEO, Anderson Frank
Anderson Frank NetSuite Salary Survey 2017
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About Anderson Frank Anderson Frank is the global leader in NetSuite recruitment. We are part of Frank Recruitment Group, one of the most successful global recruitment businesses in the last ten years that is backed by private equity firm TPG Growth.
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Our aim is to help our global clients find the very best NetSuite professionals, and to advise NetSuite professionals on the best career opportunities. Our skilled team of over 60 dedicated recruitment consultants are true specialists in the market. From our New York, London and Melbourne offices, we have supplied more NetSuite professionals to NetSuite partners and end users than any other recruitment agency. We provide NetSuite job seekers with the most extensive range of jobs available in the NetSuite marketplace and match employers with the best candidates. Anderson Frank is your first stop for NetSuite recruitment.
Anderson Frank NetSuite Salary Survey 2017
We have cultivated a reliable reputation for delivering the very best NetSuite professionals to our customers. By focusing solely on NetSuite, our consultants are genuine experts within NetSuite recruitment. We not only understand the market, but have built solid relationships with the widest range of NetSuite partners, customers and NetSuite specialists looking to progress in their career.
“Anderson Frank is very plugged into the NetSuite community”
Typical roles we recruit: •
Administrators
•
Consultants
•
Developers/Programmers
•
Business/Systems Analysts
•
Systems Accountants
•
Architects
•
Project Managers
•
Controllers
Running a growing NetSuite business with fast-moving projects means that I need a trusted recruiter, who can source both full-time and contract consultants quickly, giving me confidence in the candidates and their level of quality. I have found that the Anderson Frank team is very plugged into the NetSuite community, understands the business skills required and is able to quickly respond to my needs.
Aleesa Daley
CEO Playa Technologies
Anderson Frank NetSuite Salary Survey 2017
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Survey Methodology The market trends and salary survey report is based on 8,184 data points including salary responses, internal placement data and jobs registered with Anderson Frank in the last six months. Each response has been validated using robust statistical analysis and automated data validation rules in order to be included in the results. Any data profiles that do not pass our validation rules and statistical analysis, or that are deemed questionable, incomplete, or duplicate were removed in order to provide meaningful results.
In some freelance cases, a range has been quoted to account for fluctuations based on seniority, industry and location. The level of seniority for permanent salaries is split into junior, medium and senior, and is based on years of experience working with NetSuite products.
Number of registered vacancies
Number of candidate interviews & placements
Number of survey responses
Total number of analyzed data points
4,021
3,126
1,037
8,184
Key Findings A summary of the main takeaways from the salary survey report
37%
81%
of respondents are NetSuite Administrators, the most represented job title in the salary survey
of respondents expect projects involving NetSuite to increase over the next 12 months
21%
58%
of respondents have some level of NetSuite certification
of respondents stated that they were satisfied with their current work circumstances
Certification / page 13
NetSuite Products / page 12
79%
46%
said Oracle’s acquisition of NetSuite will effect changes in their work within the next two years
of female respondents believe men are paid more than women working in the same role.
Anderson Frank NetSuite Salary Survey 2017
Diversity / page 17
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Survey Demographics Global split of survey results
08
United States
51%
India
4%
Sweden
2%
United Kingdom
11%
Singapore
4%
France
2%
Australia
8%
Canada
3%
Germany
1%
Netherlands
7%
Philippines
3%
Rest of the World
4%
Anderson Frank NetSuite Salary Survey 2017
Breakdown by gender
25%
71%
4% did not specify gender
Globally, 25% of respondents were female. Almost two thirds of female respondents live in the US, with 10% in the UK and 7% in Australia.
Anderson Frank NetSuite Salary Survey 2017
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Employment Employment status
Industry sector breakdown
Permanent - Full time
78%
Permanent - Part time
1%
Freelance/Contract Not currently working
16% 5%
Employer type
26%
49%
25%
NetSuite Partner
End User
Other
10
Consulting
18%
IT Services
18%
Software/Internet
17%
Manufacturing
8%
Wholesale Distribution
7%
Professional Services
6%
Retail
6%
Financial Services
4%
Healthcare
2%
Digital Marketing/ Advertising Agency
2%
Energy
2%
Education
1%
Media and Publishing
1%
Nonprofit
1%
Other
7%
Anderson Frank NetSuite Salary Survey 2017
Experience Total work experience
NetSuite experience
0-2 years
5%
0-2 years
38%
3-6 years
17%
3-6 years
45%
7-10 years
16%
7-10 years
11%
More than 10 years
62%
More than 10 years
6%
NetSuite Products Most represented NetSuite products
1
2
3
79%
65%
61%
NetSuite ERP
NetSuite CRM
NetSuite OneWorld
4
NetSuite SuiteFlow
56%
8
NetSuite eCommerce
31%
5
Javascript
43%
9
NetSuite SuiteTalk
22%
6
NetSuite SuiteScript
42%
10
SuiteCommerce Advanced
15%
7
NetSuite SuiteBuilder
40%
11
NetSuite OpenAir
15%
Change in amount of NetSuite projects over the last 12 months
75%
2%
19%
Increased
Reduced
Unchanged
81% of respondents expect NetSuite projects to increase over the next year.
4% answered ‘Don’t Know/Not Sure’
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Anderson Frank NetSuite Salary Survey 2017
Certifications Top NetSuite certifications Certified SuiteFoundation
21% Certified Administrator
11% Certified ERP Consultant
6% Certified SuiteCloud Developer
2% Certified SuiteCommerce Developer
1%
One in five respondents have the SuiteFoundation certification. The most popular advanced certification is Certified Administrator with 11%
Anderson Frank NetSuite Salary Survey 2017
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Benefits Days working from home - Permanent -
< 1 day a week
49%
1 day a week
14%
2 days a week
11%
3 days a week
6%
4 days a week
4%
5 days a week
16%
Days working from home - Contractors -
80%
20%
Work entirely remotely
Perform on-site work
Over half of all permanent respondents spend some of their time working remotely.
Top benefits received by employees
14
1
Laptop
63%
7
401k Match
41%
2
Full Health Insurance
62%
8
Life Insurance Coverage
41%
3
Full Dental Plan
55%
9
Vision Plan
41%
4
Bonus pay
54%
10
Free Cell Phone
26%
5
Work from Home
50%
11
Training Allowance
23%
6
Flexible Working Hours
47%
12
Cell Phone Allowance
20%
Anderson Frank NetSuite Salary Survey 2017
Employee Retention Length of time in current job role
0 months - 6 months
18%
7 months -1 year
17%
1 year - 2 years
28%
2 years - 5 years
29%
More than 5 years
8%
Top reasons for changing jobs
Two thirds of respondents expect to be in their current job role in 12 months’ time.
Anderson Frank NetSuite Salary Survey 2017
Lack of salary increase
Need new challenges
Lack of promotion prospects
48%
41%
38%
Desire to work remotely
Lack of leadership and vision
Working environment/ culture
36%
25%
23%
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Migration Top ERP/accounting software used prior to adopting NetSuite
31%
15%
Top reasons for migrating to NetSuite
Functionality of product
74% Moving to the cloud
7%
Top CRM software used prior to adopting NetSuite
55%
65% Cost Reduction
28% Integration of third party vendors
24% 9% Ease of user adoption
9%
16
22%
Anderson Frank NetSuite Salary Survey 2017
Diversity Sentiments on workplace diversity, gender balance and disability
72%
72%
45%
37%
Agreed that their company is gender diverse
Agreed that their company has a workforce of various cultural backgrounds
Agreed that their company has clear policies supporting people of different gender identity
Agreed that their company workforce includes people with a disability
When answering if they feel their salary is equal to that of a male in the same role, 41% of female respondents said ‘Yes’, while 46% said ‘No’ - they believed men were paid more despite being of equal skill and experience.
United States Years of NetSuite Experience
Permanent ($) 0-2 years
3-6 years
7-10 years
Accountant
57,582
75,726
82,489
Administrator
75,324
95,443
125,657
Architect
-
125,578
145,729
Controller
101,753
116,288
135,741
Developer
86,794
110,037
130,513
Functional/Implementation Consultant
86,283
110,646
131,776
-
132,762
150,127
80,016
100,568
-
-
125,094
141,545
85,052
105,158
135,269
Practice Lead Systems Analyst Systems Manager Technical Consultant
United Kingdom Years of NetSuite Experience
Permanent (£) 0-2 years
3-6 years
7-10 years
Accountant
20,486
28,295
34,538
Administrator
20,513
32,528
61,221
Functional/Implementation Consultant
40,143
64,852
70,447
Systems Manager
57,585
57,159
65,162
Technical Consultant
32,529
64,844
70,417
Practice Lead
-
58,149
75,141
Controller
-
45,544
55,455
Systems Analyst
25,177
35,448
45,172
Developer
22,498
30,529
55,299
Certain markets will exhibit 10-15% variance due to differences in costs of living
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Anderson Frank NetSuite Salary Survey 2017
Canada Years of NetSuite Experience
Permanent (C$) 0-2 years
3-6 years
7-10 years
Accountant
55,015
68,084
76,051
Administrator
78,092
90,018
119,755
Architect
90,089
115,885
130,397
Controller
80,017
89,029
115,248
Developer
80,049
90,075
102,327
Functional/Implementation Consultant
81,086
110,583
130,978
-
130,847
145,250
65,088
78,066
90,031
-
124,193
138,951
75,033
98,051
126,826
Practice Lead Systems Analyst Systems Manager Technical Consultant
Australia Years of NetSuite Experience
Permanent (AU$) 0-2 years
3-6 years
7-10 years
Accountant
67,519
87,547
100,186
Administrator
72,511
82,548
90,524
Controller
100,399
120,197
150,437
Developer
75,471
95,543
120,591
Functional/Implementation Consultant
75,126
100,224
130,492
-
140,223
150,415
Systems Analyst
75,578
95,565
110,418
Systems Manager
105,274
130,286
155,513
Technical Consultant
85,255
110,198
125,358
Practice Lead
Australian salaries are subject to an additional superannuation at 9.5% of the base Certain markets will exhibit 10-15% variance due to differences in costs of living
Anderson Frank NetSuite Salary Survey 2017
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Testimonials “We were able to accomplish major customizations that would have otherwise taken large amounts of time to learn on our own.” Anderson Frank was recommended to me by a colleague. When I engaged with Anderson Frank, their experience and references made choosing them an easy decision. My experience working with them was excellent. When a business need was identified, my account team could find me resources within hours, and get an initial scoping call set up. All of the candidates were quickly scheduled for an introductory call, and followed up immediately with suggestions on how to address our project needs. All candidates were very well rounded and had a very good understanding of all aspects of NetSuite and also responsive to our changing objectives during the engagements. We were able to accomplish major customizations that would have otherwise taken large amounts of time to learn on our own. We were not able to hire a full time NetSuite consultant, so the on-demand model worked very well for us.
Jeff Smith
SVP of Operation & Strategy Golden Star Technology
“Anderson Frank consultants are specialized by region which guaranteed that we would have access to a strong pool of local candidates.” As an organization whose entire business is run on NetSuite, we were attracted to Anderson Frank’s deep pool of NetSuite professionals across a variety of functions. We’ve worked with AJ at Anderson Frank on several searches. For each search, AJ provided a consistent flow of qualified candidates suited specifically to our hiring needs. As the searches progressed, AJ’s communication and coordination skills ensured the process went smoothly for our company and for the candidates. She and her team were consistently available via email and telephone. It’s obvious that Anderson Frank is connected to anyone who’s anyone in the NetSuite community. Our company is all in on NetSuite, so having access to a strong pool of relevant talent is critical to our success. Without Anderson Frank, hiring for our NetSuite-related needs would have been much more difficult and expensive.
Randy Goldstein
Chief Executive Officer Kitchen Cabinet Distributors
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Anderson Frank NetSuite Salary Survey 2017
“Anderson Frank consistently demonstrates high levels of quality expertise - both technical and common business sense.” We were at the stage in our NetSuite/OpenAir implementation when it became extremely apparent to us that we needed help and needed it fast. While we had not yet worked directly with the Anderson Frank team, through our research and networking it became apparent to us that Anderson Frank was a firm with the capabilities to source and connect us with a highquality expert on a quick basis. They did not disappoint! Beyond quickly sourcing a highly qualified expert to help with our needs, the follow-up and service from our Anderson Frank account lead has been excellent. The “behind the scenes” administrative processes are also seamless and efficient. Our consultant was sourced very quickly and several options were initially presented, each with their own specific strengths and capabilities. Our consultant consistently demonstrates high levels of quality expertise - both technical and common business sense. The support of the resource provided by Anderson Frank has been incredibly valuable as we push through the post Go-Live period during which transactional and process disruption remains before setting back to a new norm.
Brian Kennell
Executive Vice President / CFO J5 Infrastructure Partners
Anderson Frank NetSuite Salary Survey 2017
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Candidate Search We offer the most comprehensive online database of handpicked NetSuite professionals - find staff who are best suited for your company. Anderson Frank’s Candidate Search tool was specifically created to help our clients access the widest range of high-quality job seekers. Our database contains the top NetSuite professionals, vetted and shortlisted by our experienced recruitment consultants.
How to use our Candidate Search •
Enter a search into the online database and filter the results by skills, location, industry sector, job title, availability and many other parameters.
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View online profiles of NetSuite professionals qualified by our recruitment consultants.
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Save your searches or sign up for our email service that will alert you to any new applicants that match your requirements.
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Request resumes of candidates that are of interest to you.
Try the candidate search for free: candidate-search.andersonfrank.com 22
Anderson Frank NetSuite Salary Survey 2017
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North America 14 Wall Street, Suite 601 New York, NY 10005 T +1 212 731 8272
United Kingdom Centennium House, 5th Floor 100 Lower Thames Street London, EC3R 6DL T +44 (0) 203 826 6764
Australia 276 Flinders St, Level 6 Melbourne Victoria 3000 T +61 3 9088 3700
[email protected] www.andersonfrank.com
Anderson Frank @AndersonFrank_ Anderson Frank
