A survey into NetSuite market trends and salaries


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A survey into NetSuite market trends and salaries GLOBAL EDITION

Contents

2

Introduction

3

About Anderson Frank

4

Survey Methodology

6

Key Findings

7

Survey Demographics

8

Employment and Experience

10

Products and Certification

12

Employee Benefits

14

Employee Retention

15

Migration

16

Diversity

17

Salary Tables

18

Testimonials

20

Anderson Frank NetSuite Salary Survey 2017

Introduction It gives me great pleasure to introduce the first ever edition of Anderson Frank’s NetSuite Market Trends and Salary Survey. This extensive body of research was launched to provide an analysis into salaries, benefits, bonuses, trends, sentiments and motivations across the NetSuite community. Unique data published in this report incorporates survey results collected between February and March 2017, and NetSuite placements made by Anderson Frank and salary information from jobs registered by Anderson Frank customers between November 2016 and March 2017. These results were unveiled in Las Vegas at SuiteWorld 2017. I would personally like to thank all of you who took the time to participate in our survey. We are always interested in hearing from you and welcome feedback on how to improve and make our study more useful. We hope you enjoy the read and more importantly, find it useful, whether you are hiring or looking for a new position.

James Lloyd-Townshend CEO, Anderson Frank

Anderson Frank NetSuite Salary Survey 2017

03

About Anderson Frank Anderson Frank is the global leader in NetSuite recruitment. We are part of Frank Recruitment Group, one of the most successful global recruitment businesses in the last ten years that is backed by private equity firm TPG Growth.

04

Our aim is to help our global clients find the very best NetSuite professionals, and to advise NetSuite professionals on the best career opportunities. Our skilled team of over 60 dedicated recruitment consultants are true specialists in the market. From our New York, London and Melbourne offices, we have supplied more NetSuite professionals to NetSuite partners and end users than any other recruitment agency. We provide NetSuite job seekers with the most extensive range of jobs available in the NetSuite marketplace and match employers with the best candidates. Anderson Frank is your first stop for NetSuite recruitment.

Anderson Frank NetSuite Salary Survey 2017

We have cultivated a reliable reputation for delivering the very best NetSuite professionals to our customers. By focusing solely on NetSuite, our consultants are genuine experts within NetSuite recruitment. We not only understand the market, but have built solid relationships with the widest range of NetSuite partners, customers and NetSuite specialists looking to progress in their career.

“Anderson Frank is very plugged into the NetSuite community”

Typical roles we recruit: •

Administrators



Consultants



Developers/Programmers



Business/Systems Analysts



Systems Accountants



Architects



Project Managers



Controllers

Running a growing NetSuite business with fast-moving projects means that I need a trusted recruiter, who can source both full-time and contract consultants quickly, giving me confidence in the candidates and their level of quality. I have found that the Anderson Frank team is very plugged into the NetSuite community, understands the business skills required and is able to quickly respond to my needs.

Aleesa Daley

CEO Playa Technologies

Anderson Frank NetSuite Salary Survey 2017

05

Survey Methodology The market trends and salary survey report is based on 8,184 data points including salary responses, internal placement data and jobs registered with Anderson Frank in the last six months. Each response has been validated using robust statistical analysis and automated data validation rules in order to be included in the results. Any data profiles that do not pass our validation rules and statistical analysis, or that are deemed questionable, incomplete, or duplicate were removed in order to provide meaningful results.

In some freelance cases, a range has been quoted to account for fluctuations based on seniority, industry and location. The level of seniority for permanent salaries is split into junior, medium and senior, and is based on years of experience working with NetSuite products.

Number of registered vacancies

Number of candidate interviews & placements

Number of survey responses

Total number of analyzed data points

4,021

3,126

1,037

8,184

Key Findings A summary of the main takeaways from the salary survey report

37%

81%

of respondents are NetSuite Administrators, the most represented job title in the salary survey

of respondents expect projects involving NetSuite to increase over the next 12 months

21%

58%

of respondents have some level of NetSuite certification

of respondents stated that they were satisfied with their current work circumstances

Certification / page 13

NetSuite Products / page 12

79%

46%

said Oracle’s acquisition of NetSuite will effect changes in their work within the next two years

of female respondents believe men are paid more than women working in the same role.

Anderson Frank NetSuite Salary Survey 2017

Diversity / page 17

07

Survey Demographics Global split of survey results

08

United States

51%

India

4%

Sweden

2%

United Kingdom

11%

Singapore

4%

France

2%

Australia

8%

Canada

3%

Germany

1%

Netherlands

7%

Philippines

3%

Rest of the World

4%

Anderson Frank NetSuite Salary Survey 2017

Breakdown by gender

25%

71%

4% did not specify gender

Globally, 25% of respondents were female. Almost two thirds of female respondents live in the US, with 10% in the UK and 7% in Australia.

Anderson Frank NetSuite Salary Survey 2017

09

Employment Employment status

Industry sector breakdown

Permanent - Full time

78%

Permanent - Part time

1%

Freelance/Contract Not currently working

16% 5%

Employer type

26%

49%

25%

NetSuite Partner

End User

Other

10

Consulting

18%

IT Services

18%

Software/Internet 

17%

Manufacturing

8%

Wholesale Distribution 

7%

Professional Services

6%

Retail 

6%

Financial Services 

4%

Healthcare

2%

Digital Marketing/ Advertising Agency

2%

Energy 

2%

Education

1%

Media and Publishing 

1%

Nonprofit 

1%

Other

7%

Anderson Frank NetSuite Salary Survey 2017

Experience Total work experience

NetSuite experience

0-2 years

5%

0-2 years

38%

3-6 years

17%

3-6 years

45%

7-10 years

16%

7-10 years

11%

More than 10 years

62%

More than 10 years

6%

NetSuite Products Most represented NetSuite products

1

2

3

79%

65%

61%

NetSuite ERP

NetSuite CRM

NetSuite OneWorld

4

NetSuite SuiteFlow

56%

8

NetSuite eCommerce

31%

5

Javascript

43%

9

NetSuite SuiteTalk

22%

6

NetSuite SuiteScript

42%

10

SuiteCommerce Advanced 

15%

7

NetSuite SuiteBuilder

40%

11

NetSuite OpenAir

15%

Change in amount of NetSuite projects over the last 12 months

75%

2%

19%

Increased

Reduced

Unchanged

81% of respondents expect NetSuite projects to increase over the next year.

4% answered ‘Don’t Know/Not Sure’

12

Anderson Frank NetSuite Salary Survey 2017

Certifications Top NetSuite certifications Certified SuiteFoundation

21% Certified Administrator

11% Certified ERP Consultant

6% Certified SuiteCloud Developer

2% Certified SuiteCommerce Developer

1%

One in five respondents have the SuiteFoundation certification. The most popular advanced certification is Certified Administrator with 11%

Anderson Frank NetSuite Salary Survey 2017

13

Benefits Days working from home - Permanent -

< 1 day a week

49%

1 day a week

14%

2 days a week

11%

3 days a week

6%

4 days a week

4%

5 days a week

16%

Days working from home - Contractors -

80%

20%

Work entirely remotely

Perform on-site work

Over half of all permanent respondents spend some of their time working remotely.

Top benefits received by employees

14

1

Laptop

63%

7

401k Match

41%

2

Full Health Insurance

62%

8

Life Insurance Coverage

41%

3

Full Dental Plan

55%

9

Vision Plan

41%

4

Bonus pay

54%

10

Free Cell Phone

26%

5

Work from Home

50%

11

Training Allowance

23%

6

Flexible Working Hours

47%

12

Cell Phone Allowance

20%

Anderson Frank NetSuite Salary Survey 2017

Employee Retention Length of time in current job role

0 months - 6 months

18%

7 months -1 year

17%

1 year - 2 years

28%

2 years - 5 years

29%

More than 5 years

8%

Top reasons for changing jobs

Two thirds of respondents expect to be in their current job role in 12 months’ time.

Anderson Frank NetSuite Salary Survey 2017

Lack of salary increase

Need new challenges

Lack of promotion prospects

48%

41%

38%

Desire to work remotely

Lack of leadership and vision

Working environment/ culture

36%

25%

23%

15

Migration Top ERP/accounting software used prior to adopting NetSuite

31%

15%

Top reasons for migrating to NetSuite

Functionality of product

74% Moving to the cloud

7%

Top CRM software used prior to adopting NetSuite

55%

65% Cost Reduction

28% Integration of third party vendors

24% 9% Ease of user adoption

9%

16

22%

Anderson Frank NetSuite Salary Survey 2017

Diversity Sentiments on workplace diversity, gender balance and disability

72%

72%

45%

37%

Agreed that their company is gender diverse

Agreed that their company has a workforce of various cultural backgrounds

Agreed that their company has clear policies supporting people of different gender identity

Agreed that their company workforce includes people with a disability

When answering if they feel their salary is equal to that of a male in the same role, 41% of female respondents said ‘Yes’, while 46% said ‘No’ - they believed men were paid more despite being of equal skill and experience.

United States Years of NetSuite Experience

Permanent ($) 0-2 years

3-6 years

7-10 years

Accountant

57,582

75,726

82,489

Administrator

75,324

95,443

125,657

Architect

-

125,578

145,729

Controller

101,753

116,288

135,741

Developer

86,794

110,037

130,513

Functional/Implementation Consultant

86,283

110,646

131,776

-

132,762

150,127

80,016

100,568

-

-

125,094

141,545

85,052

105,158

135,269

Practice Lead Systems Analyst Systems Manager Technical Consultant

United Kingdom Years of NetSuite Experience

Permanent (£) 0-2 years

3-6 years

7-10 years

Accountant

20,486

28,295

34,538

Administrator

20,513

32,528

61,221

Functional/Implementation Consultant

40,143

64,852

70,447

Systems Manager

57,585

57,159

65,162

Technical Consultant

32,529

64,844

70,417

Practice Lead

-

58,149

75,141

Controller

-

45,544

55,455

Systems Analyst

25,177

35,448

45,172

Developer

22,498

30,529

55,299

Certain markets will exhibit 10-15% variance due to differences in costs of living

18

Anderson Frank NetSuite Salary Survey 2017

Canada Years of NetSuite Experience

Permanent (C$) 0-2 years

3-6 years

7-10 years

Accountant

55,015

68,084

76,051

Administrator

78,092

90,018

119,755

Architect

90,089

115,885

130,397

Controller

80,017

89,029

115,248

Developer

80,049

90,075

102,327

Functional/Implementation Consultant

81,086

110,583

130,978

-

130,847

145,250

65,088

78,066

90,031

-

124,193

138,951

75,033

98,051

126,826

Practice Lead Systems Analyst Systems Manager Technical Consultant

Australia Years of NetSuite Experience

Permanent (AU$) 0-2 years

3-6 years

7-10 years

Accountant

67,519

87,547

100,186

Administrator

72,511

82,548

90,524

Controller

100,399

120,197

150,437

Developer

75,471

95,543

120,591

Functional/Implementation Consultant

75,126

100,224

130,492

-

140,223

150,415

Systems Analyst

75,578

95,565

110,418

Systems Manager

105,274

130,286

155,513

Technical Consultant

85,255

110,198

125,358

Practice Lead

Australian salaries are subject to an additional superannuation at 9.5% of the base Certain markets will exhibit 10-15% variance due to differences in costs of living

Anderson Frank NetSuite Salary Survey 2017

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Testimonials “We were able to accomplish major customizations that would have otherwise taken large amounts of time to learn on our own.” Anderson Frank was recommended to me by a colleague. When I engaged with Anderson Frank, their experience and references made choosing them an easy decision. My experience working with them was excellent. When a business need was identified, my account team could find me resources within hours, and get an initial scoping call set up. All of the candidates were quickly scheduled for an introductory call, and followed up immediately with suggestions on how to address our project needs. All candidates were very well rounded and had a very good understanding of all aspects of NetSuite and also responsive to our changing objectives during the engagements. We were able to accomplish major customizations that would have otherwise taken large amounts of time to learn on our own. We were not able to hire a full time NetSuite consultant, so the on-demand model worked very well for us.

Jeff Smith

SVP of Operation & Strategy Golden Star Technology

“Anderson Frank consultants are specialized by region which guaranteed that we would have access to a strong pool of local candidates.” As an organization whose entire business is run on NetSuite, we were attracted to Anderson Frank’s deep pool of NetSuite professionals across a variety of functions. We’ve worked with AJ at Anderson Frank on several searches. For each search, AJ provided a consistent flow of qualified candidates suited specifically to our hiring needs. As the searches progressed, AJ’s communication and coordination skills ensured the process went smoothly for our company and for the candidates. She and her team were consistently available via email and telephone. It’s obvious that Anderson Frank is connected to anyone who’s anyone in the NetSuite community. Our company is all in on NetSuite, so having access to a strong pool of relevant talent is critical to our success. Without Anderson Frank, hiring for our NetSuite-related needs would have been much more difficult and expensive.

Randy Goldstein

Chief Executive Officer Kitchen Cabinet Distributors

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Anderson Frank NetSuite Salary Survey 2017

“Anderson Frank consistently demonstrates high levels of quality expertise - both technical and common business sense.” We were at the stage in our NetSuite/OpenAir implementation when it became extremely apparent to us that we needed help and needed it fast. While we had not yet worked directly with the Anderson Frank team, through our research and networking it became apparent to us that Anderson Frank was a firm with the capabilities to source and connect us with a highquality expert on a quick basis. They did not disappoint! Beyond quickly sourcing a highly qualified expert to help with our needs, the follow-up and service from our Anderson Frank account lead has been excellent. The “behind the scenes” administrative processes are also seamless and efficient. Our consultant was sourced very quickly and several options were initially presented, each with their own specific strengths and capabilities. Our consultant consistently demonstrates high levels of quality expertise - both technical and common business sense. The support of the resource provided by Anderson Frank has been incredibly valuable as we push through the post Go-Live period during which transactional and process disruption remains before setting back to a new norm.

Brian Kennell

Executive Vice President / CFO J5 Infrastructure Partners

Anderson Frank NetSuite Salary Survey 2017

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Candidate Search We offer the most comprehensive online database of handpicked NetSuite professionals - find staff who are best suited for your company. Anderson Frank’s Candidate Search tool was specifically created to help our clients access the widest range of high-quality job seekers. Our database contains the top NetSuite professionals, vetted and shortlisted by our experienced recruitment consultants.

How to use our Candidate Search •

Enter a search into the online database and filter the results by skills, location, industry sector, job title, availability and many other parameters.



View online profiles of NetSuite professionals qualified by our recruitment consultants.



Save your searches or sign up for our email service that will alert you to any new applicants that match your requirements.



Request resumes of candidates that are of interest to you.

Try the candidate search for free: candidate-search.andersonfrank.com 22

Anderson Frank NetSuite Salary Survey 2017

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United Kingdom Centennium House, 5th Floor 100 Lower Thames Street London, EC3R 6DL T +44 (0) 203 826 6764

Australia 276 Flinders St, Level 6 Melbourne Victoria 3000 T +61 3 9088 3700

[email protected] www.andersonfrank.com

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