acelity social media community guidelines


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ACELITY SOCIAL MEDIA COMMUNITY GUIDELINES Thanks for stopping by the Acelity page! Our intent here is to share updates about our company and let you get to know us better. We’ll keep you up to date on our mission to change the practice of medicine, how we give back to the communities we serve around the world, and even talk about the latest advances in wound care. Since Acelity is a medical device company, we operate in a regulated industry. That means there are certain guidelines we have to follow when we talk with you. We want to set a few basic ground rules to make sure you get the most out of your experience, so thank you for considering the community guidelines below.

Medical advice • Everyone’s health is important and we know questions may come up on this topic. Please save inquiries about personal health for healthcare professionals.

Adverse events • Adverse events should not be reported via social media. If you have an adverse event related to an Acelity product, you should consult your healthcare professional immediately. Please also report adverse events to Acelity directly by calling us at 800-275-4524, ext. 65454 or by email at [email protected].

The Golden Rule • You’ve heard it before. Be nice. When posting, treat others as you would like to be treated.

We may not be able to respond to comments or posts that: • Mention any products • Offer medical or health-related advice • Include content that could be deemed as spam, libelous, denigrating, threatening, obscene, harmful or disruptive to the community • Contain false or misleading information • Mention confidential content or information capable of identifying the identity of a third person • Violate the social media platform’s rules Please note that comments from the community do not represent the views and positions of Acelity. The links that we publish as well as other accounts that Acelity follows or likes or is followed by or liked should not be considered endorsements of those accounts or content. We welcome different points-of-view on our page, so join the conversation. If you have any questions or concerns about an Acelity product or its safety, please contact us at 800-275-4524. For more information on Acelity and for our Terms of Use and Privacy Policy, please visit us at acelity.com. Thank you for following us on Twitter and we look forward to connecting with you.