Admissions Officer Salary Range


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Admissions Officer Salary Range: £18,000 - £22,000 per annum Navitas UK Permanent – Full Time Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs and language training. The Admissions Officer is expected to facilitate the admission function for Navitas UK, working within the Navitas Community of Excellence (CoE) and working closely with all Navitas Business Units (BU) and their University Partners (UP) as appropriate, as well as the broader Admissions and Compliance teams. The Admissions Officer will work within the CoE to carry out the role of processing Navitas UK applications via a closely defined series of admissions and compliance systems and processes. Essential     

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Tertiary Level education or possess related sector qualifications/training Experience in a process driven, customer services focused environment Proven ability as a ‘team player’ Proven ability to organise own workload and to cope with a variety of task demands Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities Creative thinking processes Strong verbal and written English language communication skills Effective interpersonal skills, interacting with a variety of cultural and ethnic stakeholder groups, including senior staff within the University Partner Computer literacy skills inclusive of demonstrated competence with the Microsoft Office suite – PowerPoint, Excel, Word and Outlook File management and administrative skills Demonstrate basic knowledge of equal opportunity, equity and workplace health and safety principles Proactive work habits Possess a “can do” mentality Shine when under pressure

For further information about this role, please read the attached information sheet. Applicants must be able to demonstrate that they are eligible to work in the UK on an ongoing basis. Navitas UK is a safeguarding employer and the successful applicant will be required to undergo an enhanced DBS check. What we Offer The Navitas Group offers outstanding long-term career opportunities within the UK and abroad, and is a values driven and an equal opportunity employer. Navitas UK reserve the right to fill the position by invitation. Enquiries and applications, including both a covering letter and curriculum vitae should be sent to: [email protected] Applications close on Friday 1st April 2016 at 17:00hrs.

Information Sheet Admissions Officer Position Summary POSITION TITLE: POSITION STATUS: SALARY RANGE: RESPONSIBLE TO: BONUS SCHEME: PENSION SCHEME: ANNUAL LEAVE: LOCATION:

Division:

Admissions Officer (CoE) On-going following successful probation £18,000 to £22,000 per annum Admissions and Conversions Coordinator TBC Access to company pension scheme 36 days inclusive of eight (8) Bank Holidays Littlemore Park, Oxford

University Programmes Division

Reports to: Admissions and Conversions Coordinator

Overview of the Position The Admissions Officer is expected to facilitate the admission function for Navitas UK, working within the Navitas Community of Excellence (CoE) and working closely with all Navitas Business Units (BU) and their University Partners (UP) as appropriate, as well as the broader Admissions and Compliance teams. The Admissions Officer will work within the CoE to carry out the role of processing Navitas UK applications via a closely defined series of admissions and compliance systems and processes. The Admissions Officer will also be required to establish strong links with BU based admissions team members, as well as staff residing in Navitas’ global network of Source Country Offices (SCOs) in order to ensure: • • • •

Applications are received and responded to in a timely manner Applications are assessed accurately and that offers to study are distributed in a timely manner Where appropriate, cases are referred to the relevant BU for further assessment Applications are handled in accordance with compliance related protocols

The Admissions Officer is expected to work effectively within a cross-functional centralised team environment.

Marketing Manager 02/05/13

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Navitas UK Infosheet: Manager of Student Services

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Key Relationships  UK General Manager – Sales and Marketing  CoE staff a. Head of Conversions b. Head of Admissions c. Admissions and Conversions Coordinators d. Conversions Officers e. Admissions Officers  Admissions Coordinator or equivalent (BU)  Director of Marketing and Admission (BU)  Source Country Sales Staff Key Result Areas Application Processing and Offer Issuance  Receive new applications to study at Navitas colleges and assess for completeness  Proactively seek missing information if required  Review and assess complete applications, against a series of entry criteria  Issue offers to prospective students, and/or refer and manage borderline cases to BUs  Support visa documentation and verification processes  Perform tasks related to pre-CAS issuance  Contribute, as necessary, to the aligning and streamlining system interaction between the BU, UP and CoE  Handle enquiries from conversion staff within the CoE  Develop excellent BU engagement, via connections and working relationships with BU admissions and compliance teams  Responsible for the day-to-day management of student records, liaising with the BU and SCO staff to ensure that records are kept up to date, utilising the NAVITAS CRM System (SalesForce) Other       

Be aware of regulatory changes Contribute to the alignment of CoE recruitment and admissions strategy with the BUs Contribute to the development of application, recruitment and enrolment targets Resolving moderately complex issues on an as need basis Assisting in the preparation of monthly reports on admissions issues and trends inclusive of recommendations Participating in enrolment and orientation activities Carrying out duties as may be required commensurate to the role

Marketing Manager 02/05/13

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Navitas UK Infosheet: Manager of Student Services

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Qualifications and Selection Criteria Attribute Qualifications  and professional development Knowledge and experience

Essential Tertiary Level education or possess related sector  qualifications/training     



Skills

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Personal Attributes and values

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Desirable Degree level study

Experience in a process driven, customer services focused environment Proven ability as a ‘team player’ Proven ability to organise own workload and to cope with a variety of task demands Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities Creative thinking processes



Strong verbal and written English language communication skills Effective interpersonal skills, interacting with a variety of cultural and ethnic stakeholder groups, including senior staff within the University Partner Computer literacy skills inclusive of demonstrated competence with the Microsoft Office suite – PowerPoint, Excel, Word and Outlook File management and administrative skills Demonstrate basic knowledge of equal opportunity, equity and workplace health and safety principles Proactive work habits Possess a “can do” mentality Shine when under pressure



Knowledge of CRM systems



Resilient in pursuit of excellence







Good understanding of Higher Education industry sector Experience of working in an International admissions education setting Front-line customer relationship management to multicultural client base An effective knowledge of university and/or pathway admissions criteria and processes

Marketing Manager 02/05/13

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Navitas UK Infosheet: Manager of Student Services

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Company Overview Navitas Limited is an Australian owned public listed company. Navitas is an industry leader in providing managed campus services, pre-university and university pathway programmes for domestic (Australia only) and international students. Navitas conducts a wide range of activities in Asia, North America, Africa, Australia, Continental Europe and the United Kingdom. Navitas Colleges are modern and dynamic educational institutions committed to providing quality educational programmes and excellent student support in an environment that encourages students to achieve the best possible results in their studies. The UK Colleges offer a range of Degree Programme Elements from undergraduate Level 0 (Foundation) to Level 1, 1st Year university studies and postgraduate Masters Preliminary programmes in a wide range of degree pathways. The Colleges are all based on the campus of their Partner University and as such are Associate or Affiliate Colleges of their Partner University. Navitas students benefit from the range of facilities open to all University students. Currently there are ten (10) Navitas Colleges in the United Kingdom: 1. Hertfordshire International College (HIC) is located on the University of Hertfordshire’s College Lane Campus in Hatfield 2. London Brunel International College (LBIC) is located on the Uxbridge campus of Brunel University 3. Cambridge Ruskin International College (CRIC) is located on Anglia Ruskin University’s Cambridge campus 4. The International College Wales Swansea, (ICWS) is located on Swansea University’s Singleton Park campus 5. The International College Portsmouth (ICP) is located on the University of Portsmouth’s campus in central Portsmouth 6. The Plymouth University International College (PUIC) is located on Plymouth University’s campus in central Plymouth 7. The International College Robert Gordon University (ICRGU) is located on Robert Gordon University’s Garthdee campus in Aberdeen 8. The Edinburgh International College (EIC) is located near Edinburgh Napier University’s Merchiston campus in central Edinburgh 9. The Birmingham City University International College (BCUIC) is located on Birmingham City University’s Bournville campus 10. University of Northampton International College (UNIC) is located on University of Northampton’s Park Campus.

Marketing Manager 02/05/13

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Navitas UK Infosheet: Manager of Student Services

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