AI - the new branch of HR Trends

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ANDRIES Mélanie - BETTETINI Doreen - BOUSY Morgane M1MRH - Mr James Martin

ARTICLE AI

AI - the new branch of HR Trends

Artificial intelligence (AI) is the set of theories and techniques used to create machines capable of simulating intelligence. It corresponds to a set of concepts and technologies rather than to an autonomous discipline. Others, noting the unclear definition of AI, including the CNIL, define it as "the great myth of our time". Often classified in the cognitive sciences group, she uses computational neurobiology, mathematical logic and computer science. She is looking for problem-solving methods with high logic or algorithmic complexity. By extension it designates, in everyday language, devices imitating or replacing man in certain implementations of his cognitive functions. Its aims and development have always aroused many interpretations, fantasies or worries, expressed in both science fiction narratives and films as well as in philosophical essays. The term "artificial intelligence", created by John McCarthy, is often abbreviated as "AI". It is defined by one of its creators, Marvin Lee Minsky, as "the construction of computer programs that perform tasks that are, for the moment, performed more satisfactorily by human beings because they require high level mental processes such as: perceptual learning, memory organization and critical reasoning ". There is therefore the "artificial" side 1

ANDRIES Mélanie - BETTETINI Doreen - BOUSY Morgane M1MRH - Mr James Martin

achieved by the use of computers or elaborate electronic processes and the "intelligence" side associated with its goal of imitating behavior. This imitation can be done in reasoning, for example in games or the practice of mathematics, in the understanding of natural languages, in perception: visual (interpretation of images and scenes), auditory (understanding of spoken language) or by other sensors, in the control of a robot in an unknown or hostile environment. While they are broadly consistent with Minsky's definition, there are a number of different definitions of AI that vary in two fundamental ways: ● definitions that link the definition of AI to a human aspect of intelligence, and those that link it to an ideal model of intelligence, not necessarily human, called rationality; ● definitions that insist that AI is intended to have all the appearances of intelligence (human or rational), and those that insist that the inner workings of the AI ​system must also resemble that of the human being and be at least as rational

The benefits of Artificial Intelligence for businesses Wages During a round table, Franck Cohen, President EMEA at SAP explained that "the current systems are already invoice matching, invoice reconciliation, account management managed by artificial intelligence. In a few years, our accounting system will be fully automated. In the field of payroll, the outlook around artificial intelligence is mainly focused on automating tasks that are often repetitive and time-consuming. We can mention the software Conciliator Dhatim, which automate the management of the DSN through analysis and recommendations for corrections or optimization.

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ANDRIES Mélanie - BETTETINI Doreen - BOUSY Morgane M1MRH - Mr James Martin

The request for information This is a subject that responds to a real operational problem for HR: employees and managers always have questions to ask about their leave, their pay slips, their administrative situation ... It takes a lot of time in terms of management for teams . With the setting up of a chatbot, the most basic questions are handled directly by the robot. Two advantages: HR teams freed from a mission with low added value and collaborators informed more quickly. As soon as the questions become more complex, however, the robot gives way to the human. Internal mobility HR often takes the lead when it comes to implementing their mobility policies. Indeed, how to fill this post? What job proposal does this employee make? The idea here is to rely on software solutions integrating a large volume of HR data so that the algorithms can ultimately expand the range of solutions. Through an artificial intelligence system, job descriptions are analyzed in relation to the profiles that are candidates for mobility. According to a matching system, HR managers then identify the best candidates for a given position.

Le recrutement En recrutement, la recherche de candidats est une activité qui prend énormément de temps. La promesse de Yatedo est la suivante : l'intelligence artificielle optimise les processus de sourcing et de tri des candidatures. Comme l’explique Saad Zniber, co-fondateur de Yatedo : « L’intelligence artificielle est une technologie pouvant raisonner comme un être humain. Pour en retirer de réels bénéfices, le recruteur doit se laisser guider par l’outil. Car c’est bien l’intelligence artificielle qui va lui fournir son profil idéal ». Principal atout ? Scanner des millions de données en un temps record.

Artificial intelligence in the assault of companies 3

ANDRIES Mélanie - BETTETINI Doreen - BOUSY Morgane M1MRH - Mr James Martin

Artificial Intelligence transforms businesses

Companies of all sizes have already integrated AI into their production process. It is now found especially in machines and in planning software. AI is one of those elements that shape the industry of tomorrow, industry 4.0. The benefits are colossal since according to a study the productivity of these companies could increase by 40% by 2035. The production is optimized thanks to machine learning which allows robots to carry out calculations of all kinds in real time to adapt the cadence, increase the machine occupancy rate, support an operator on the production line, manage stocks optimally ... AI accelerates production, increases productivity, reduces costs and delays.

To save time and reduce costs, artificial intelligence has entered French banks. Crédit Mutuel and ​Orange​​, for example, have adopted the famous IBM platform. Artificial intelligence has been put in place to help their account managers respond to emails and improve their knowledge of auto, home and savings insurance offers. Specifically, the Watson software has been installed on two virtual assistants able to instantly answer the questions of the account managers on these offers, thus avoiding long research on the internal database. Watson has also been integrated into the messaging of advisors, in order to be able to select urgent emails and propose tailored responses to personalize. On the financial side, the mutual credit estimates that the investment is profitable: the deployment of Watson costs 40 million 4

ANDRIES Mélanie - BETTETINI Doreen - BOUSY Morgane M1MRH - Mr James Martin

euros over five years to Crédit Mutuel, and the latter estimates that the software releases "​200,000 man days, an economy of 60 million euros.​ ” Artificial intelligence represents 3 main benefits for HR in general and for recruitment in particular: *​By automating certain steps in the recruitment process, the IA allows for more data to be analyzed on each candidate, and to study more applications. And all this being 25% more reliable than a man, according to Harvard Business Review. *​The development of human interactions ​; By removing these repetitive tasks from the HR function (such as the choice of applications by software or the answers to recurring questions through a chatbot for example), the daily workload of the HR is reduced, which allows him to focus fully on value-added tasks by allowing more time for real exchanges between company employees.

*​A change of vision of the training​: the goal is to create proactive strategies for technology by constantly being awake.

Furthermore, Artificial intelligence will also help improve positions such as payroll management and internal mobility : ●

Payroll Management : A task that includes a lot of repetitiveness, payroll management is also a huge financial challenge for companies. Artificial intelligence has already made its way into the areas of billing, customer care, and could just as 5

ANDRIES Mélanie - BETTETINI Doreen - BOUSY Morgane M1MRH - Mr James Martin

easily be applied to payroll management. Among the existing solutions, we can mention the software Conciliator, published by the company Dhatim, which is able to automate the management of social nominative declarations through optimization or improvement recommendations based on data entered by users, ●

Internal Mobility ​: Software might be able to offer guidance or referral to people based on their profile and job openings. Recruiting sites like Inzejob already use this technology to offer jobs to people looking for work, depending on their professional profile. It would be enough to apply this technology to an SAP to match the needs of a business.

The integration of Artificial Intelligence with HRIS makes the procedures more reliable, fast, automatic and simple (eg electronic signature or pre-filled documents). This digitization of procedures represents a saving of papers, thus less storage costs, even postal charges, and a better ecological footprint. This modernization also benefits the improvement of the Employer Brand, its attractiveness to talent and their loyalty, Internal communication can also be enhanced with the right tools. The productivity is seen, meanwhile, increased. Not only that of the HR function, but also that of employees who lose less time in administrative procedures.

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