Area Manager (Philippines, Thailand, Myanmar)
Create life-changing opportunities for learners around the world Grow your career with an organization that celebrates and values their employees and communities Work for an Australian ASX 200 listed organisation
Position Details The Area Manager (AM), located in Bangkok, is responsible for pro-actively driving agent and direct channel performance throughout Thailand, Myanmar, and Philippines. They will work closely with product specialist training and ensure support to all channels. The AM will support the Regional Manager in relationship management of all the agent channel partners. They will support the development and execution of the strategic marketing plan with the aim of driving market development, diversification and achieving student enrolment targets for all Navitas business units. To do this they will work closely with their Regional Manager and the product sales team. The role requires a practical knowledge of marketing and sales within the international education environment and specifically student recruitment through agent networks for study abroad. The candidate we seek will ideally have the following:
Can be understood in written and spoken English Understanding of the international education industry Successful sales and marketing experience Has used CRM tools to drive business decisions Customer focussed Demonstrated innovative thinking and proactive work habits including an eye for detail and for new sales opportunities Demonstrated and proven ability to support marketing campaigns and sales tactics which have made a strong contribution to sustainable business growth Demonstrated ability to deliver to tight deadlines, changing priorities and to take accountability for decisions and outcomes Good interpersonal, negotiation, presentation and communication skills Demonstrated flexible attitude to work (e.g. in hours and content), including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally Demonstrated and proven ability to work autonomously and collaborate as a team player Relevant tertiary education Is an advocate of the benefits of Salesforce.com Collaborative Culturally sensitive, ethical and globally aware Creative yet analytical, organised, structured
RESPECT.
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Working at Navitas At Navitas we recognise that our success is driven by our people. Your professional development, health and wellbeing is very important to us, and we take pride in offering a range of programs to celebrate our talent, develop capabilities and support our staff. We offer competitive remuneration packages, a generous incentive payment plan that rewards an individual’s high performance, flexible working arrangements and outstanding long-term career opportunities, both within Australia and abroad.
NaviGROW, is an extensive range of professional development programs for employees NaviLEAD, is a leadership development program that encourages succession planning; Virgin Pulse Global Challenge, is a wellness initiative that aims to improve the health, performance and engagement of our employees Employee Assistance Program (EAP) is a voluntary and confidential counselling service Corporate Social Responsibility (CSR) is a vehicle for Navitas to partner with charitable and notfor-profit organisations by providing annual funds
About Navitas Welcome to Navitas, an organisation with a proud history and an exciting future. Navitas is a leading global education provider that delivers an extensive range of educational services to over 80,000 students annually through more than 120 institutions in 31 countries. We are proud to be an ASX 200 listed organisation and strive for continuous growth and excellence with students at our forefront. Navitas creates life changing opportunities for learners around the world to realise their education and career ambitions; and we’ve been doing that since we began nearly three decades ago. Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients. As such, we encourage applications from women, sexually and gender diverse people, culturally and linguistically diverse people, people of various faiths and beliefs and people with disabilities.
To apply, please email resume and cover letter to
[email protected] with reference number SRC235 and include the position title “Area Manager” Or for further information, please contact Talent Acquisition by phone at +61 2 8236 8080
By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at https://www.navitas.com/careers
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Position Description Title: Functional Area: Reports to: Full time or part time: Location: Scope:
1.
Area Manager Navitas Limited Regional Manager Full Time Bangkok Philippines/Thailand/Myanmar
Overview and Objectives of the Position:
The Area Manager is responsible for pro-actively driving agent and direct channel performance throughout their area. They will work closely with product specialist training and ensure support to all channels. The AM will support the Regional Manager in relationship management of all the agent channel partners. They will support the development and execution of the strategic marketing plan with the aim of driving market development, diversification and achieving student enrolment targets for all Navitas business units. To do this they will work closely with their Regional Manager and the product sales team. The role requires a practical knowledge of marketing and sales within the international education environment and specifically student recruitment through agent networks for study abroad.
2.
Key Relationships:
3.
Regional Manager
Advices on progress against targets and agent performance. Collaborate on development of regional marketing strategy. Used as an escalation point. Takes day-to-day guidance from RM.
Agency Management
Commercial negotiations, target setting and performance management of designated agencies.
Direct Sales Team
Provides “go to market” advice and in-market face-to-face resources as required.
College Marketing Teams
Provides “go to market” advice and in-market face-to-face resources as required.
Senior Student Recruit Manager
Works closely with the SSRM on managing resources in region and prioritising the support and training of agents.
Student Recruitment Manager
Works closely with the SRM on triangulating the information around agents and ensuring agent management support where needed.
Principal Accountabilities:
Is part of the cross channel and cross functional team for region (dotted line) and delivers on all sales leadership rhythms and reporting Personally manages accounts that have been allocated to them by the Regional Manager Working with the RM to manage accounts and stakeholder relationships as required
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DRIVE.
ADVENTUROUS.
GENUINE.
RIGOUR.
CONVICTION.
4.
Supports the operations performance and operational and legal compliance for Navitas throughout region Supports the development and provision of regional market expertise and insight Represents Navitas Group within area Personally responsible for embracing the desired organisational culture Help resolve inter-divisional differences at an area level Providing market insights and data to support Navitas and their clients’ business decision making Operate within the Area budget as provided by the RM
Knowledge, Skills and Experience
Ideal Requirements:
Demonstrated innovative thinking and proactive work habits including an eye for detail and for new sales opportunities Demonstrated and proven ability to support marketing campaigns and sales tactics which have made a strong contribution to sustainable business growth Demonstrated ability to deliver to tight deadlines, changing priorities and to take accountability for decisions and outcomes Good interpersonal, negotiation, presentation and communication skills Demonstrated flexible attitude to work (e.g. in hours and content), including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally Demonstrated and proven ability to work autonomously and collaborate as a team player Relevant tertiary education Is an advocate of the benefits of Salesforce.com Collaborative Culturally sensitive, ethical and globally aware Creative yet analytical, organised, structured
Core Requirements:
5.
Can be understood in written and spoken English Understanding of the international education industry Successful sales and marketing experience Has used CRM tools to drive business decisions Customer focussed Driven, honest and collaborative
Key Performance Indicators
These are the typically indicators that measure success in the role:
Territory performance (enrolments) Agent compliance rates Agent satisfaction indicators Agent performance (cross divisional enrolments) Adherence to values by team (as measured annually)
RESPECT.
DRIVE.
ADVENTUROUS.
GENUINE.
RIGOUR.
CONVICTION.
