Area Manager (Thailand, Myanmar & Philippines)
Located in Bangkok (Remote based) Responsible for pro-actively driving student enrolments through direct and indirect recruitment channels in your recruitment territory. Work for an organization with global footprint
About the role The Area Manager (AM), located in Bangkok, is responsible for pro-actively driving agent and direct channel performance throughout Thailand, Myanmar, and Philippines. They will work closely with product specialist training and ensure support to all channels. The AM will support the Regional Manager in relationship management of all the agent channel partners. They will support the development and execution of the strategic marketing plan with the aim of driving market development, diversification and achieving student enrolment targets for all Navitas business units. To do this they will work closely with their Regional Manager and the product sales team. The role requires a practical knowledge of marketing and sales within the international education environment and specifically student recruitment through agent networks for study abroad. The ideal candidate we seek will ideally have the following:
Understanding of the international education industry Successful sales and marketing experience Experience of key account management principals Has used CRM tools to drive business decisions Demonstrated innovative thinking and proactive work habits including an eye for detail and for new sales opportunities Demonstrated and proven ability to support marketing campaigns and sales tactics which have made a strong contribution to sustainable business growth Demonstrated ability to deliver to tight deadlines, changing priorities and to take accountability for decisions and outcomes Good interpersonal, negotiation, presentation and communication skills Demonstrated flexible attitude to work (e.g. in hours and content), including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally Demonstrated and proven ability to work autonomously and collaborate as a team player Is an advocate of the benefits of Salesforce.com Culturally sensitive, ethical and globally aware Creative yet analytical, organised, structured
What we can offer you:
Career progression and professional development pathways A strong, positive and values driven workplace culture Collegial and collaborative environment with a commitment to education Access to, and support from, a comprehensive and experienced sales and marketing workforce Mobility within the business and global locations Health & Wellbeing initiatives for you and your family
About Navitas Navitas is a leading global education provider that delivers an extensive range of educational services to over 80,000 students annually through more than 120 institutions in 31 countries.
www.navitas.com
Page 1
We are proud to be an ASX 200 listed organisation and strive for continuous growth and excellence with students at our forefront. With a large diversified global footprint, Navitas are committed to improving lives through education, passion for student outcome and growth through conviction and rigour. Teaching and students are at the heart of what drives us. We are proud of our graduates, teachers and support staff and excited about our future, and the future of delivering accessible and effective education. Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients. We encourage applications from candidates with disabilities, of all ages and genders, and diverse community groups. For full description of the role and other opportunities, please visit navitas.com/careers To apply, please email a resume and cover letter to and position title “Area Manager (Thailand, Myanmar & Philippines) to Chris Goodbourn at
[email protected]. Application closing date is 1st April, 2019. By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers
www.navitas.com
Page 2
Position Description Title:
Area Manager (Thailand, Myanmar & Philippines)
Reports to:
1.
Regional Manager
Overview and Objectives of the Position:
The Area Manager is responsible for pro-actively driving agent and direct channel performance throughout their area. They will work closely with product sales specialists and ensure support to all channels. The AM will support the Regional Manager in relationship management of all the agent channel partners. They will support the development and execution of the strategic marketing plan with the aim of driving market development, diversification and achieving student enrolment targets for all Navitas business units. To do this they will work closely with their Regional Manager and the product sales team. The role requires a practical knowledge of marketing and sales within the international education environment and specifically student recruitment through agent networks for study abroad.
2.
Key Relationships:
3.
Regional Manager
Advices on progress against targets and agent performance. Collaborate on development of regional marketing strategy. Used as an escalation point. Takes day-to-day guidance from RM.
Agency Management
Commercial negotiations, target setting and performance management of designated agencies.
Direct Sales Team
Provides “go to market” advice and in-market face-to-face resources as required.
College Marketing Teams
Provides “go to market” advice and in-market face-to-face resources as required.
Principal Accountabilities:
Is part of the cross channel and cross functional team for region (dotted line) and delivers on all sales leadership rhythms and reporting Personally manages accounts that have been allocated to them by the Regional Manager Working with the RM to manage accounts and stakeholder relationships as required Supports the operations performance and operational and legal compliance for Navitas throughout region Supports the development and provision of regional market expertise and insight Represents Navitas Group within area Personally responsible for embracing the desired organisational culture Help resolve inter-divisional differences at an area level
www.navitas.com
Page 3
4.
Providing market insights and data to support Navitas and their clients’ business decision making Operate within the Area budget as provided by the RM
Knowledge, Skills and Experience
Ideal Requirements:
Demonstrated innovative thinking and proactive work habits including an eye for detail and for new sales opportunities Demonstrated and proven ability to support marketing campaigns and sales tactics which have made a strong contribution to sustainable business growth Demonstrated ability to deliver to tight deadlines, changing priorities and to take accountability for decisions and outcomes
Experience of key account management principals Good interpersonal, negotiation, presentation and communication skills Demonstrated flexible attitude to work (e.g. in hours and content), including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally Demonstrated and proven ability to work autonomously and collaborate as a team player Relevant tertiary education Is an advocate of the benefits of Salesforce.com Collaborative Culturally sensitive, ethical and globally aware Creative yet analytical, organised, structured
Core Requirements:
5.
Understanding of the international education industry Successful sales and marketing experience Has used CRM tools to drive business decisions Customer focussed Driven, honest and collaborative
Key Performance Indicators
These are the typically indicators that measure success in the role:
Territory performance (enrolments) with destination diversity Agent compliance rates Agent satisfaction indicators Agent performance (cross divisional enrolments) Adherence to values by team (as measured annually)
www.navitas.com
Page 4
`Position
Description
Title: Functional Area: Reports to: Full time or part time: Location: Scope:
1.
Area Manager Navitas Limited Regional Manager Full Time Bangkok Thailand/Myanmar/Philippines
Overview and Objectives of the Position:
The Area Manager is responsible for pro-actively driving agent and direct channel performance throughout their area. They will work closely with product specialist training and ensure support to all channels. The AM will support the Regional Manager in relationship management of all the agent channel partners. They will support the development and execution of the strategic marketing plan with the aim of driving market development, diversification and achieving student enrolment targets for all Navitas business units. To do this they will work closely with their Regional Manager and the product sales team. The role requires a practical knowledge of marketing and sales within the international education environment and specifically student recruitment through agent networks for study abroad. 2.
Key Relationships:
•
Regional Manager
Advices on progress against targets and agent performance. Collaborate on development of regional marketing strategy. Used as an escalation point. Takes day-to-day guidance from RM.
•
Agency Management
Commercial negotiations, target setting and performance management of designated agencies.
•
Direct Sales Team
Provides “go to market” advice and in-market face-to-face resources as required.
•
College Marketing Teams
Provides “go to market” advice and in-market face-to-face resources as required.
•
Senior Student Recruit Manager
Works closely with the SSRM on managing resources in region and prioritising the support and training of agents.
•
Student Recruitment Manager
Works closely with the SRM on triangulating the information around agents and ensuring agent management support where needed.
3.
Principal Accountabilities: • •
CONVICTION navitas.com
Is part of the cross channel and cross functional team for region (dotted line) and delivers on all sales leadership rhythms and reporting Personally manages accounts that have been allocated to them by the Regional Manager
DRIVE
ADVENTUROUS
RIGOUR
GENUINE
RESPECT
https://au.linkedin.com/company/navitas_2
• • • • • • • •
4.
Working with the RM to manage accounts and stakeholder relationships as required Supports the operations performance and operational and legal compliance for Navitas throughout region Supports the development and provision of regional market expertise and insight Represents Navitas Group within area Personally responsible for embracing the desired organisational culture Help resolve inter-divisional differences at an area level Providing market insights and data to support Navitas and their clients’ business decision making Operate within the Area budget as provided by the RM
Knowledge, Skills and Experience
Ideal Requirements: • • •
• • • • • • • • •
Demonstrated innovative thinking and proactive work habits including an eye for detail and for new sales opportunities Demonstrated and proven ability to support marketing campaigns and sales tactics which have made a strong contribution to sustainable business growth Demonstrated ability to deliver to tight deadlines, changing priorities and to take accountability for decisions and outcomes
Experience of key account management principals
Good interpersonal, negotiation, presentation and communication skills Demonstrated flexible attitude to work (e.g. in hours and content), including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally Demonstrated and proven ability to work autonomously and collaborate as a team player Relevant tertiary education Is an advocate of the benefits of Salesforce.com Collaborative Culturally sensitive, ethical and globally aware Creative yet analytical, organised, structured
Core Requirements: • • • • • •
5.
Can be understood in written and spoken English Understanding of the international education industry Successful sales and marketing experience Has used CRM tools to drive business decisions Customer focussed Driven, honest and collaborative
Key Performance Indicators
These are the typically indicators that measure success in the role: • • • • •
CONVICTION navitas.com
Territory performance (enrolments) Agent compliance rates Agent satisfaction indicators Agent performance (cross divisional enrolments) Adherence to values by team (as measured annually)
DRIVE
ADVENTUROUS
RIGOUR
GENUINE
RESPECT
https://au.linkedin.com/company/navitas_2
