Atlantic Health


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Delivering innovative healthcare and driving out cost with HP BladeSystem Atlantic Health avoids $1.4 million a year in data center collocation space through reducing infrastructure footprint by a factor of three with HP BladeSystem and VMware solutions “HP BladeSystem enclosures and ProLiant servers helped us avoid a $17 million investment in new data center construction costs.” —Pat Zinno, Director, Infrastructure Service and Support, Atlantic Health

HP customer case study Server virtualization; power and cooling

Objective

Industry Healthcare

Approach

Unify systems and centralize server management while increasing capacity, decreasing build times, and reducing costs

Rethink its single application-per-server model with a high-density, virtualized, modular server architecture to increase administrative efficiencies and reduce infrastructure footprint

IT improvements • Servers are deployed 48-fold faster (20 minutes vs. 2 days) • Server software updates are fourfold faster (under a week vs. a month) • Remote management reduces staff presence during off-hours for better work/life balance • Flexible systems architecture enables as-needed scalability

Business benefits • $17 million USD data center construction avoided • $2.2 million USD projected power and cooling savings over five years • 33% server expansion managed with no additional staffing • Threefold reduction of data center space (5,700 square feet down to 1,900)

A healthy work environment Offering excellent, innovative healthcare to the greater northern New Jersey area isn’t enough for Atlantic Health. Its leaders believe that the quality of patient care is ultimately enhanced by a thriving workplace environment and a focus on new technology—and it shows. The organization has twice been named to the Fortune magazine list of the nation’s 100 best companies to work for—a list highly populated by large technology and entertainment giants.¹

With specializations in pediatrics, orthopedics, cancer care, cardiac services, sports medicine, and neuroscience, Atlantic Health physicians are leaders in their fields, always searching for the most effective diagnosis and treatment options for each patient. Even amid the recent economic downturn, Atlantic Health has continued to hire, grow, and innovate. It’s a success that can be attributed to doctors and IT staff alike. Delivering new applications and services to physicians and support staff in a 24x7 environment demands excellence from an IT perspective.

Hardware to the rescue Offering services from McKesson Healthcare Solutions in a traditional one-application-per-server data center model was causing a proliferation of physical servers in Atlantic Health’s data center, where applications and databases were run on approximately 870 G5 servers. In its original, 5,700 square-foot data center, the environment made a certain amount of sense. But hospital management had other plans. With 10,000 employees spread out across 26 locations, management was looking to consolidate its real estate footprint. This meant IT would need to think differently about its server architecture.

“Using HP Insight Control, we can deploy a new server in literally 20 minutes instead of days.” Jim Florian, Manager, Infrastructure Services, Atlantic Health “We had this building for 10 years, and our lease was due,” says Pat Zinno, director of infrastructure service and support for Atlantic Health. “But regardless of whether we are relocating from this building or not, we were going to need to do something to improve our data center from a power, cooling, and management perspective.”

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Avoiding a $17 million data center project So Zinno and team considered their options. “We had some solid numbers on building a brand-new data center to support the environment we had at the time, and it was going to be a $17 million upfront investment,” Zinno recalls. “So we started looking at a virtualization strategy along with putting our data center into a collocation facility.”

“Despite 33 percent growth in our server environment, we haven’t had to add IT staff because of HP Insight Control.” Jim Florian, Manager, Infrastructure Services, Atlantic Health Because Zinno and team already relied on server management tools such as HP Insight Control, Atlantic Health began looking at the modular performance of HP server blades and HP BladeSystem enclosures to deliver the I/O infrastructure, ease of management, and power and cooling benefits the healthcare organization needed to reduce its server footprint and associated costs. Atlantic Health deployed 48 HP ProLiant BL460c G6 Server Blades in three HP BladeSystem c7000 Enclosures, virtualizing its application servers with VMware vSphere 4. In doing so, Zinno and team were able to consolidate 470 rack-mounted servers onto 48 server blades. “By choosing HP BL460c G6 server blades and VMware vSphere as our virtualization platform, we were able to decommission 470 physical servers and reduce our server footprint substantially,” Zinno says. The reduction of physical hardware meant Atlantic Health could move its data center into a much smaller collocation facility and avoid building itself a brand new data center. “We’ve consolidated our IT infrastructure considerably with this virtualization project—enough to reduce our 5,700 square-foot data center to a 1,900 square-foot collocation facility,” explains Zinno. “HP BladeSystem enclosures and ProLiant servers helped us avoid a $17 million investment in a new data center and move to a more manageable operating expense collocation facility.”

Company profile Serving the greater northern New Jersey and New York metropolitan area, Atlantic Health offers innovative, industry-leading care in pediatrics, orthopedics, cancer care, cardiac care, sports medicine, and neuroscience. It’s also one of the 100 best places in the nation to have a job, according to Fortune magazine. To learn more, visit www.atlantichealth.org

Projected $2.2 million in power and

Deploying new servers in 20

cooling savings over five years

minutes instead of days

Achieving a nearly 10-to-1 physical to virtual server consolidation has further benefits for Atlantic Health. By moving to HP ProLiant BL460c Server Blades in c7000 enclosures, the healthcare provider’s power and cooling needs have been reduced substantially.

Moving to a virtualized server environment also means Zinno and team can be more responsive to the needs of technicians and physicians who work with patients. Previously, deploying a new application would have been a multi-day process, according to Jim Florian, manager of infrastructure services for Atlantic Health.

By replacing 470 rack-mounted HP ProLiant DL380 G5 Servers with a virtualized HP BladeSystem environment, Atlantic Health will save a projected $2.2 million in power and cooling costs over the next five years. The healthcare provider will also benefit from an approximately $65,000 projected 5-year savings in space rental by reducing its server footprint (see TCO analysis, below).

“Before, we would have ordered a physical server, waited for it to show up, then loaded an OS onto it,” recalls Florian. “Just going through all the steps to just get the application onto the box and loading things in from CDs was a very time-consuming process.”

TCO analysis The HP Rack-Mounted to BladeSystem TCO Analysis Calculator compares the cost of ownership for traditional rack-mounted server operations to an HP BladeSystem environment in order to assess the total cost of ownership of the two solutions. Cost of ownership analysis (cumulative over 5 years) Number of systems

DL380 G5

BL460c G6

400

48

$6,816,800

$470,715

Savings

Direct costs Server hardware Facilities—space Facilities—power and cooling Other direct costs

$6,346,085

93.1%

$67,565

$3,380

$64,185

95.0%

$2,358,720

$128,945

$2,229,775

94.5% 91.8%

$3,594,702

$295,515

$3,299,187

HP Hardware Installation and Startup Services

$560,000

$12,720

$547,280

97.7%

HP Hardware Services and Support

$220,000

$20,493

$199,507

90.7%

Server and cable setup and installation—labor

$1,030,936

$4,988

$1,025,948

99.5%

Server and cables moves and changes—labor

$1,694,390

$226,970

$1,467,420

86.6%

$89,376

$30,344

$59,032

66.0%

Total direct costs

Server administration—labor

$12,837,787

$898,555

$11,939,232

93.0%

Total cost of ownership (cumulative over 5-year analysis period)

$12,837,787

$898,555

$11,939,232

93.0%

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Customer solution at a glance Hardware • HP ProLiant BL460c G6 Server Blades • HP BladeSystem c7000 Enclosures • HP Virtual Connect Flex-10

Software • HP Insight Control • VMware vSphere 4 • McKesson Healthcare Solutions, including Horizons Clinical Infrastructure, Horizons Surgical Manager, Pathways Materials Management, Pathways Financial Management, Horizons Physician Portal

Operating systems • Microsoft® Windows® Server 2003 • Microsoft Windows Server 2008

Network protocol • Gigabit Ethernet

HP Services • HP Deployment

Now, using virtual server management capabilities from within HP Insight Control extension for VMware vCenter, deploying a new server is as easy as dropping an image onto a blade. And because the tool supports both physical and virtual environments, Florian and team can use HP Insight Control to deploy server images wherever they are needed within its environment. “Using HP Insight Control, we can deploy a new server in literally 20 minutes instead of days,” Florian says.

Fourfold faster software updates Supporting 15,000 endpoints with an infrastructure group of 18, a desktop team of 30, and a networking group of five employees, the Atlantic Health IT department is looking to reclaim staff productivity at every turn. Leveraging HP Insight Control for remote server management helps Florian and team drive down administrative time relating to firmware updates and patch management—a time-consuming project that Atlantic Health undertakes every six months. Previously, in its single-application-per-server model, managing software updates meant bringing entire groups of servers down. “It used to mean bringing down systems on particular days over the course of a month,” Florian recalls. “With HP Insight Control, we can push out patches and firmware updates across the entire environment in less than a week.”

Managing 33 percent more servers without adding staff

With HP Virtual Connect Flex-10, Atlantic Health is able to tailor server bandwidth: 8 gigabits for production virtual machines and 2 gigabits for VMware Vmotion. “With HP Virtual Connect, we’ve been able to reduce cabling by 75 percent,” says Florian. “For every one of our 400 virtualized servers, we’ve cut our port count by three.”

Enhancing the quality of life Now that the IT staff members at Atlantic Health have the tools to keep services online without needing to be physically on campus, everybody benefits. “HP Insight Control definitely contributes to the work/life balance of our employees,” relates Zinno. “They can be anywhere they want to be, and connect from a laptop literally anywhere and do their job.” In the 24x7 healthcare environment, that is an important distinction for IT staff at Atlantic Health. “In today’s technology environment, the 9-to-5 day doesn’t really exist anymore,” Zinno says. “Supporting our patient care environment is an around the clock job. Having the flexibility with our HP BladeSystem environment and HP Insight Control makes it easy to achieve that balance while providing better services to our physicians and staff. It’s helping us to achieve a better quality of life.” The server virtualization project has also driven benefits out to the end user and the patient. “Now we have the ability to be more agile to business demands,” says Florian. “Whether it’s the avoidance of a capital project or the operating expenses of a couple of hundred physical servers, HP touches on a lot of different areas of our business, and ultimately, that ends up benefiting the healthcare we deliver to our patients.”

Since undertaking its virtualization project, Atlantic Health has continued to grow its server environment by adding more virtual machines. But IT has not grown to encompass additional staff. “In the past two years, even with 33 percent growth in our server environment, we haven’t had to add IT staff. We’ve discovered our patch and firmware updating processes are actually shrinking,” Florian explains. “Because of HP Insight Control, we’re experiencing management efficiencies that are translating into reclaimed productivity for our staff.”

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© Copyright 2011-12 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are registered trademarks of the Microsoft group of companies. 1 Fortune, “100 Best Companies to Work For, 2010.”

4AA3-2474ENW, Created February 2011; Updated June 2012, Rev. 1