can I deliver agile cloud services to accelerate time-to

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SOLUTION BRIEF CA Automation Suite for Clouds

can I deliver agile cloud services to accelerate time-tomarket and timeto-value for my organization?

agility made possible™

With CA Automation Suite for Clouds, you can transform IT service delivery with out-of-the box pre-integrated workflows for standard private cloud use cases. The solution can be extended and customized, to help provide the flexibility you need to dynamically respond to rapidly changing business needs.

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CA Automation Suite for Clouds

executive summary Challenge Are you satisfied with how quickly you’re getting applications to market? Cost savings and scalability are very attractive benefits of cloud computing. But for many companies, these are secondary to the benefits of accelerating time-to-market— it’s all about deployment speed and on-boarding applications more quickly.

Opportunity Accelerating time-to-market is a driving force behind the rising popularity and rapid adoption of cloud computing. However, not all clouds are created equal. To take advantage of cloud computing, you need an open and adaptable management strategy and solution. Ideally, a solution that can deliver the power and benefits of cloud computing that you need today, the extensibility to accommodate future needs, and the flexibility to leverage your existing technology investments.

Benefits By implementing a private cloud to provide automated self-service delivery of virtual and physical infrastructure and application services to your business, developers can not only start developing sooner, but also the development to production cycle for services can be standardized, automated, and accelerated. With the right solution, your journey to the cloud can enable you to: • Accelerate application deployment • Provision a new service in the time it takes to get a cup of coffee • Dynamically manage workloads to meet fluctuating business demands • Control public and private cloud resources through a single, unified system • Define your cloud services in business terms and automatically charge for actual service consumption

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CA Automation Suite for Clouds

Section 1: Challenge

Leveraging the cloud for deployment speed and application delivery Today’s organizations are challenged to: • Get applications to market quickly • Enable end users to provision servers and virtual machines (VMS) in minutes • Elastically scale resources to meet spikes in demand • Manage a mix of both private and public cloud resources • Empower users with a self-service single point of contact for all cloud services When release dates slip, problems with the actual application code are rarely the cause. Application deployment delays are far more likely to be the result of a lack of standardization across development, test and production environments or slow provisioning cycle time. Typically, code is written in a development environment, then tested in a QA environment, and finally moved into production. Manually provisioning these environments can significantly delay the project’s movement from one phase to the next. And without standardization, each environment introduces differences and new dependencies, so the development, test and production teams struggle to duplicate the errors found in the others’ environment, causing further delays.

Section 2: Opportunity

Private cloud solution from CA Technologies CA Automation Suite for Clouds is a foundation solution for providing automated self-service delivery of virtual and physical infrastructure and application services to help you get your enterprise applications to market more quickly. Transforming existing heterogeneous infrastructures to deliver cloud services can be daunting. Pre-integrated content in CA Automation Suite for Clouds is designed to deliver standard use case workflows so you can get up and running quickly, and deliver rapid timeto-value. The extensible and customizable solution is ideal for automated, self-service delivery of virtual and physical infrastructure and application services in environments with a high rate of change, such as development and test. The result is a more dynamic and agile IT infrastructure that helps you push applications and services to market more quickly. To help accelerate your transition to automated service delivery, CA Automation Suite for Clouds offers pre-integrated workflows that are designed specifically to support best practice IaaS use cases, right out-of-the-box.

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CA Automation Suite for Clouds

Figure A CA Automation Suite for Clouds helps you transform your existing IT infrastructure to deliver cloud services.

Section 3: Benefits

CA Automation Suite for Clouds brings you the benefits of an agile infrastructure CA Automation Suite for Clouds provides users with a single, unified view and point of control across physical, virtual and private/public cloud resources. The catalog of applications and services, accessed through a secure, online portal, empowers users to quickly select and provision the resources they need. Automation helps ensure that pooled resources are provisioned quickly, with minimal IT effort and service usage is metered and associated to departments, cost centers, or users for billing or chargeback. CA Automation Suite for Clouds helps you create a more agile and dynamic infrastructure so that you can: • Speed time to market—automated self service portal and service catalog helps users quickly and securely provision and de-provision their own resources and services without the need to directly involve IT staff. Native multi-tenancy enables publication of standardized services across multiple catalogs. Automation and standardization can help to significantly reduce cycle time for getting applications from development to production. • Optimize resource utilization and reduce costs—dynamic orchestration and workload management automate the entire cloud service workflow and lifecycle including checking resource availability, provisioning resources, validating configurations, and automating system stand-up and tear down. • Streamline provisioning of compute and storage resources—policy-based automation is designed to facilitate consistent deployment of applications and services across physical, virtual and cloud environments; automated storage provisioning in the context of server deployments reduces cycle time. • Gain financial insight—includes service metering, billing and reporting capabilities so you can easily associate direct and indirect costs to your services and provide cost transparency while aligning to 5

CA Automation Suite for Clouds

your budgets and fiscal periods. Support for multiple pricing schemes and standardized allocation methodologies provides you the information needed to understand service usage in financial terms, and the true cost of service delivery. A native billing engine will automatically calculate and invoice the consumption of cloud services for any size organization. • Accelerate agility—pre-integrated private cloud automation platform with pre-defined workflows designed for faster, scalable IaaS deployment.

Features Self-Service Self-service portal and service catalog empower users to quickly and securely provision and de-provision their own resources and services—without directly involving IT staff. Native multitenancy enables publication of standardized services across multiple catalogs. Alternatively, localized or unique services can be published to one or more specific customers or business units; access to services is controlled using role-based permissions and workflows, regardless of business model. Dynamic Resource and Workload Management After a user service request is submitted, automation manages the entire cloud service workflow and lifecycle including checking resource availability, provisioning resources, validating configurations, and automating system stand-up and tear down. The system also monitors and dynamically responds to key performance indicators with coordinated, policy-based action including provisioning, change, patch and clone management, and de-provisioning. Dynamic resource pool management helps you to quickly scale capacity up or down depending on user demand to increase elasticity and utilization rates. Flexible, On-demand Provisioning Resources can be automatically provisioned on-demand via multiple methods or dynamically triggered based on the embedded monitoring of key performance metrics. • Policy-based automation is designed to facilitate consistent deployment of applications and services across physical, virtual and cloud environments. • Supports public, private, and hybrid cloud architectures including provisioning Amazon Machine Images (AMIs), and monitoring performance and utilization of Amazon Elastic Cloud Computing (EC2) instances. • Unique rapid server imaging technology can quickly capture, convert and migrate system images (including OS, applications, storage and network configurations) regardless of the underlying hardware platforms. Service Metering and Billing Powerful financial management supports fixed or usage-based pricing and includes a billing and financial reporting engine that automatically associates service usage to departments, cost centers, or customers/users. Integrated chargeback gives you the ability to charge for services based on their true cost of delivery. In addition, native cost allocation automatically values your services using a variety of standardized cost allocation methodologies. This distributes direct and indirect costs to consumers and calculates per-unit rates of consumption to aid in decision support. Secure Delivery Fine-grained entitlements enable administrators to create roles enabling policy-based access controls and service request approvals. User authentication includes integration with LDAP Directories and Microsoft Active Directory and can be used to enable secure visibility to published services by business unit and role.

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CA Automation Suite for Clouds

Automated Storage Provisioning with NetApp® Integration with NetApp® Provisioning Manager enables automated provisioning based on user-defined, storage policies for availability, performance, thin provisioning, replication, and disaster recovery. Create and manage NetApp based storage library for applications/infrastructure sandboxes for use with private cloud IaaS services. Automated Discovery, Configuration and Compliance Management Capture data and dependency information into snapshots to establish configuration baselines and gold standards for continuous change tracking and to detect configuration drifts. Automatically discover network devices, servers, operating systems, applications, databases and middleware running in your infrastructure, inventory their configuration settings, and map discovered components to dependent IT services for change impact analysis.

Components CA Automation Suite for Clouds combines CA Automation for Data Centers and CA Service Catalog to provide the integrated, automated cloud capabilities you need to deliver Infrastructure-as-a-Service.

Figure B CA Automation Suite for Clouds

CA Automation Suite for Data Centers CA Server Automation, CA Virtual Automation, CA Process Automation, and CA Configuration Automation are integrated to comprise this modular approach to automation. By monitoring and analyzing critical application and infrastructure data, the suite dynamically responds to configuration errors, application performance metrics, and system utilization changes with coordinated, policy-based action. The result is a dynamic data center that elastically scales IT services to help improve business service quality and availability. CA Service Catalog Defines, publishes, and measures cloud-based services in business terms, and provides financial insight into consumption and automates the delivery of services across physical, virtual, and cloud environments.

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CA Automation Suite for Clouds

Section 4:

Implementation support Innovative cloud computing technologies, such as CA Automation Suite for Clouds have a profoundly positive impact on IT service delivery, continuity and cost. But with any transformative technology, the adoption can be greatly influenced by an organization’s preparedness. Is your IT organization prepared to successfully leverage the transformative impact of cloud computing on IT service delivery? CA Services and our Global System Integrator (GSI) partners are available to help you overcome barriers to adopting and expanding your cloud computing infrastructure by leveraging advanced services such as the Environmental Prerequisite Analysis Services (EPAS) and EPAS Remediation (for your physical and virtual environments) as well as the Private Cloud Implementation Analysis (PCIA) service for your operational environment. By combining service management expertise with CA Automation Suite for Clouds, both CA Services and CA Technologies can help your organization advance through the physical-to-virtual-to-cloud journey by employing a pragmatic and proven approach that incorporates people, process, technology and architecture.

Section 5:

Related products The preconfigured, automated workflows and service definition templates in CA Automation Suite for Clouds are designed to be easily extended to expand your cloud computing infrastructure. CA Technologies offers a comprehensive portfolio of complementary solutions to fit your specific needs. • CA Capacity Manager provides prescriptive insight into the infrastructure needed to optimize your IT operations. CA Capacity Manager supports ongoing planning in virtualized and physical environments to help ensure your systems will perform in the face of constant change. CA Capacity Manager includes capabilities to plan new enterprise application deployments, and to design disaster recovery and high availability environments. CA Data Manager provides a central repository that can be leveraged across the enterprise for Predictive IT Management projects, allowing IT to deliver services to match the needs of the business. • CA Workload Automation is an advanced job scheduling solution that can help you simply define, validate, and automate workload across distributed, mainframes, ERP Systems, and application services, etc. The architecture of CA Workload Automation is not bound by rigid job scheduling methodologies, giving you the ability to automate the triggering of workload as the business activity requires it. • CA Business Service Insight (formerly Oblicore Guarantee™) takes a top-down approach to service level management (SLM) leveraging standard service descriptions to rapidly create IT-business agreements and obligations. The solution then aggregates and correlates operational data from your existing tools to monitor performance against business-relevant metrics.

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CA Automation Suite for Clouds

• CA AppLogic® is a turnkey cloud platform that is ideal for rapidly deploying applications on homogeneous x86 servers for on-demand delivery. The platform virtualizes the application and its entire infrastructure, and abstracts it into a single object or “virtualized business services” which can be replicated or migrated very quickly.

Section 6:

Delivering cloud services This process flow diagram (figure c) illustrates how CA Automation Suite for Clouds and complementary CA Technologies solutions are designed to work together to help you deliver cloud services.

Figure C

Delivering Cloud Services 1. Legacy and cloud services published in request portal 2. Services presented to user based on role 3. Users empowered to request services, approval cycle 4. If non-standard configuration, evaluate for capacity requirements to perform as expected 5. Once approved or if standard configuration, services provisioned leveraging shared, pooled resources

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6. Configuration enforced to gold standards established during planning and design of services 7. Meter resource consumption of services 8. Provide consumption and performance into SLA dashboard 9. Understanding performance, cost, and consumption to inform decisions on how to deliver, manage and secure the service

CA Automation Suite for Clouds

Section 7:

The CA Technologies advantage CA Technologies has over 30 years of recognized expertise in enterprise-class IT management software, so helping organizations to deliver cloud services is simply ‘business as usual.’ Whether you want to transform your existing environment to a private cloud, deploy a turnkey private cloud immediately or dynamically move workloads to private or public clouds as demand changes, CA Technologies offers comprehensive, integrated solutions for building, managing and securing cloud computing systems. CA Technologies solutions are designed to help accelerate the virtualization-to-cloud journey, so that organizations can fully realize the agility and operational benefits that can be derived from next generation IT infrastructure. To help accelerate your transition to automated service delivery, CA Automation Suite for Clouds offers pre-integrated workflows that are designed specifically to support best practice private cloud use cases, right out-of-the-box. By accelerating time-to-market and delivering services quickly and efficiently, organizations can increase revenue and achieve differentiation from a customer satisfaction perspective. CA Automation Suite for Clouds can help reduce costs by enabling highly repeatable services and by improving visibility to actual services costs to help make more informed decisions about choosing the most cost effective infrastructure. CA Automation Suite for Clouds is designed to reduce risk by helping to create a computing environment that is agile, flexible, and responsive to business demands. To learn more about CA Automation Suite for Clouds, please visit ca.com/us/automation-suite-business-solutions.aspx

CA Technologies is an IT management software and solutions company with expertise across all IT environments—from mainframe and distributed, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 rely on CA Technologies to manage their evolving IT ecosystems. For additional information, visit CA Technologies at ca.com.

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