HP Universal CMDB Software Version: Beta
Communication Log Viewer User Guide
Document Release Date: December 2015 Software Release Date: December 2015
Communication Log Viewer User Guide
Legal Notices Warranty The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice.
Restricted Rights Legend Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.
Copyright Notice © 2016 Hewlett-Packard Development Company, L.P.
Trademark Notices Adobe™ is a trademark of Adobe Systems Incorporated. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group.
Documentation Updates The title page of this document contains the following identifying information: l l l
Software Version number, which indicates the software version. Document Release Date, which changes each time the document is updated. Software Release Date, which indicates the release date of this version of the software.
To check for recent updates or to verify that you are using the most recent edition of a document, go to: https://softwaresupport.hp.com/. This site requires that you register for an HP Passport and to sign in. To register for an HP Passport ID, click Register on the HP Support site or click Create an Account on the HP Passport login page. You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your HP sales representative for details.
Support Visit the HP Software Support site at: https://softwaresupport.hp.com. This website provides contact information and details about the products, services, and support that HP Software offers. HP Software online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support website to: l l l l l l l l
Search for knowledge documents of interest Submit and track support cases and enhancement requests Download software patches Manage support contracts Look up HP support contacts Review information about available services Enter into discussions with other software customers Research and register for software training
Most of the support areas require that you register as an HP Passport user and to sign in. Many also require a support contract. To register for an HP Passport ID, click Register on the HP Support site or click Create an Account on the HP Passport login page. To find more information about access levels, go to: https://softwaresupport.hp.com/web/softwaresupport/access-levels. HP Software Solutions Now accesses the HPSW Solution and Integration Portal website. This site enables you to explore HP Product Solutions to meet your business needs, includes a full list of Integrations between HP Products, as well as a listing of ITIL Processes. The URL for this website is http://h20230.www2.hp.com/sc/solutions/index.jsp.
HP Universal CMDB (Beta)
Page 2 of 8
Communication Log Viewer User Guide
Contents Communication Log Viewer
4
How to Use the Communication Log Viewer
4
Communication Log Viewer User Interface
5
Send Documentation Feedback
HP Universal CMDB (Beta)
8
Page 3 of 8
Communication Log Viewer User Guide Communication Log Viewer
Communication Log Viewer This document describes about the Communication Log Viewer tool. This standalone small tool is designed to improve the Universal Discovery supportability. When you load a communication log into the tool, it automatically analyze and process the log, and present you the log messages in classified format, enabling you to perform Universal Discovery troubleshooting and pinpoint the root cause of an issue easily.
How to Use the Communication Log Viewer To use the communication log viewer, 1. Extract the Communication Log Viewer package. 2. Double-click CommunicationLogTool.jar to launch the Communication Log Viewer tool. The UCMDB Communication Log Viewer window opens. 3. Load a communication log using either of the following approaches: o
Click
.
In the Choose a Communication Log dialog box, browse to the desired log file and click Open. o
Click
.
In the Paste Communication Log dialog box, paste the log snippet that you want to view and click OK. 4. In the Job Basic Info pane, check the discovery job basic information on the Job Data, Destination Data, Protocol Data, Parameter Data, and Scanner Status tabs. 5. In the Log pane, type keywords in the Search box or select filters to display the log messages that you want to check. For more information about the Job Basic Info pen and the Log pane, see "Communication Log Viewer User Interface" on the next page.
HP Universal CMDB (Beta)
Page 4 of 8
Communication Log Viewer User Guide Communication Log Viewer
Communication Log Viewer User Interface User interface elements are described below: Load Communication Log. Enables you to load a communication log. Click this button to browse and select a communication log that you want to view. Load Communication Log From Clipboard. Enables you to load communication log from clipboard. Clicking this button opens a clipboard, where you can paste the log that you want to view.
Job Basic Info Pane Displays basic information of a discovery job. User interface elements are described below: UI Element (A–Z)
Description
Job Data tab
Displays discovery job related basic information. Key. Discovery job related key name. Value. Discovery job related key value.
Destination Data tab
Displays destination related basic information. Key. Destination related key name. Value. Destination related key value.
Protocol Data tab
Displays protocol related basic information. Key. Protocol related key name. Value. Protocol related key value.
Parameter Data tab
Displays parameters of the discovery job. Key. Parameter name. Value. Parameter value.
Scanner Status tab
HP Universal CMDB (Beta)
(Available for scanner jobs only) Displays scanner status related basic
Page 5 of 8
Communication Log Viewer User Guide Communication Log Viewer
UI Element (A–Z)
Description information. Key. Parameter name. Value. Parameter value.
Log Pane Displays detailed log messages. You can use the Search box and filters to display filtered log messages only. User interface elements are described below: UI Element (A–Z)
Description
Search
Type keywords in the Search box to search log messages.
box Filters
Select one or more filters to display log information that match the filters only. If no filter is selected, the entire log is displayed. l
Connect. Displays all CONNECT log information. Normal success messages are displayed in green font color. Severity: info.
l
Execute CMD. Displays all EXECUTE CMD log information. Normal EXECUTE CMD messages are displayed in black font color. Severity: info.
l
Warning. Displays all warning messages in orange background. Severity: warn.
l
Error. Displays all error messages in red background. Severity: debug.
Displays the entire log or the filtered log messages. The log message list contains the following columns: l
Timestamp.Timestamp of the log message, displayed in the format of hh:mm:ss.
l
Severity. Severity level of a log message. Valid severity level values: info, debug, workflow-debug, and warn.
l
Content. Content of the log message.
HP Universal CMDB (Beta)
Page 6 of 8
Communication Log Viewer User Guide Communication Log Viewer
UI Element (A–Z)
Description You can click any of the above column headers to sort the log messages in ascending or descending order.
Workflow Navigator
(Available for the Inventory Discovery by Scanner job only) Displays the workflow navigation log history. You can drag the vertical slider to adjust the width of the Workflow Navigator pane.
Displays details of the selected log message. Processed Log tab. Displays the processed and formatted log.
l
o
For debug log messages, displays detailed debugging log message.
o
For warn log messages, displays detailed warning messages.
o
For info messages of Connect type, displays details of Connection Information and Client Properties.
o
For info messages of Execute CMD type, displays Start Time, Duration (in seconds), Command, and Result message.
Raw Log tab. Displays the original log in html code for the selected log
l
message.
HP Universal CMDB (Beta)
Page 7 of 8
Send Documentation Feedback If you have comments about this document, you can contact the documentation team by email. If an email client is configured on this system, click the link above and an email window opens with the following information in the subject line: Feedback on Communication Log Viewer User Guide (Universal CMDB Beta) Just add your feedback to the email and click send. If no email client is available, copy the information above to a new message in a web mail client, and send your feedback to [email protected]. We appreciate your feedback!
HP Universal CMDB (Beta)
Page 8 of 8
