enhancing the visitor experience with digital signage

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Case Study | State Historical Society of North Dakota

ENHANCING THE VISITOR EXPERIENCE WITH DIGITAL SIGNAGE

CHALLENGE

The North Dakota Heritage Center, located on the Capitol grounds in Bismarck, houses the State Museum, the State Historical Society of North Dakota, the North Dakota Geological Survey and the State Archives. A 2010 expansion added 97,000 square feet of exhibition, storage and office space, and the facility asked AVI Systems to help bring it all to life.

SOLUTION More than a single facility, the North Dakota Heritage Center was a collection of distinct spaces, each with unique features and a common need: for easy-to-use, reliable AV technology that enhanced the visitor experience.

RUSSEL REID AUDITORIUM & GREAT PLANES THEATRE

ADAPTATION GALLERY

The auditorium, seating up to 275 people,

Here life-size replicas of Tyrannosaurus Rex and

showcases live programming including music

Triceratops tower over museumgoers. Children

and theater performances, and educational

learn through interactive dinosaur games on

seminars, as well as historical documentary

iPads located throughout the gallery. Interactive

films. The smaller Great Planes also offers

displays, tables and SMART Boards offer a new,

entertainment options for groups of up to 70

hands-on approach for visitors of all ages. Touch

people and serves as an overflow room for the

an interactive table for a timeline of geological

auditorium.

changes in North Dakota from 600 million years ago to present.

SURVEILLANCE, SECURITY & INTRUSION AVI installed an extensive surveillance that includes over 120 cameras – 60 on the old system, 64 with the recent expansion. The cameras are broken down into front, side and back doors, hallways, all galleries and the front plaza, and are connected to an alarm system.

LOWER LEVEL OPERATIONS & COLLECTIONS Heritage Center staff are house in the basement along with the museum’s collections. Security key cards, along with facial recognition software, protect the entire floor.

DISPLAYS IN COMMONS A central “Hub of History” rounds out the forum with interactive touchscreen kiosks displaying maps, North Dakota history and general gallery information. Large displays are hung above each kiosk for easy visibility when large group tours come through.

“Easy-to-use, reliable AV technology that enhances the visitor experience.”