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FEATURED PROGRAMS OF EXCELLENCE HandsOn Central Ohio operates the virtual coordinated point of access to shelter for single adults experiencing homelessness. They handled a significant increase in call volume as hundreds of new beds were added to the system. They have placed a strong emphasis on strengthening their team with training, resulting in positive outcomes for both diversion and shelter linkage.

Maryhaven’s outreach team provides street outreach services designed to engage people living outdoors and assist them in moving into appropriate shelter or housing as quickly as possible. Over the past six months, the outreach team successfully linked 90% of its clients to safe shelter or housing.

The YMCA of Central Ohio staffs and operates the new flexible capacity overflow sheltering program for single women at the Van Buren Center. When these new beds were opened to end waiting lists among women, hundreds more women in crisis came forward than expected. The YMCA of Central Ohio has made tremendous progress to ramp up their staffing and operations to meet this tremendous need.

The current family shelter was designed for 50 families, yet the family system has been over capacity for more than three years, at times serving more than 140 families a night. The YWCA Family Center has gone above and beyond in sustained efforts to serve every family in need, no matter what. Community Shelter Board is pleased to recognize and feature programs of excellence that demonstrated compelling results during the past semi-annual period of 7/1/14 – 12/21/14. We aim to acknowledge extraordinary leadership, collaborative practices and high quality operations and services among providers in their work to end homelessness. Our provider network includes partners delivering an array of services including homelessness prevention, programming, shelter, case management, street outreach and housing. Community Shelter Board sets specific outcomes for each provider, and performance is measured and reported in the accompanying report. We monitor data constantly to track how effectively the system is working to move people to stable housing. We partner with providers both individually and as a system to continuously improve results. Along the way, we relish the opportunity to take a moment to recognize the tireless efforts by these providers delivering critical services to those experiencing homelessness.

SYSTEM & PROGRAM INDICATOR REPORT FY2015 7/1/14 – 12/31/14  

 

Our Mission To end homelessness, CSB innovates solutions, creates collaborations, and invests in quality programs.

We thank our Partner Agencies for their assistance in collecting data and ensuring data accuracy for our community reports.

System and Program Indicator Report

TABLE OF CONTENTS Overview ........................................................................................................................................ 1 System Level Indicators Family Emergency Shelter ............................................................................................................... 2 Men’s Emergency Shelter................................................................................................................ 3 Women’s Emergency Shelter ......................................................................................................... 4 Emergency Shelter (Family, Men’s & Women’s) ............................................................................. 5 Crisis Response (Single Adult Shelters/Navigator) ......................................................................... 6 Permanent Supportive Housing .................................................................................................... 7 Total Permanent Supportive Housing (Rebuilding Lives and Non Rebuilding Lives) ............... 8 Direct Housing/Rapid Re-housing ................................................................................................. 9 Prevention ..........................................................................................................................................10 Program Level Indicators Single Adult Emergency Shelters .................................................................................................11 CPOA, Outreach and YWCA (Family Center, Diversion, Benefits Partnership) .......................12 Permanent Supportive Housing – Rebuilding Lives ................................................................13 Permanent Supportive Housing – Non Rebuilding Lives/Transitional Housing ...............14 Direct Housing/Rapid Re-housing, Prevention and SSVF.....................................................15

Overview System and Program Indicator Reports are published quarterly and furnished to CSB trustees, the Rebuilding Lives Funder Collaborative, and the Continuum of Care Steering Committee. All reports are posted to www.csb.org. Results are also shared with CSB funders consistent with funding contracts and agreements. The System and Program Indicator Report monitors the current CSB funded shelter, services and permanent supportive housing programs and other Continuum of Care, nonCSB funded programs. The report evaluates each system and program based on a system or program goal, actual performance data, variances, and outcome achievements. Outcome achievement is defined as 90% or better of numerical goal or within 5 percentage points of a percentage goal, except where a lesser or greater value than this variance also indicates an achieved goal. The following key is used to express outcome achievement status for each indicator: Outcome Achievement: Outcome achieved Outcome not achieved Outcome goal not applicable

Key √ ≠ N/A

All data generated from the Columbus ServicePoint (CSP) and used in the report met CSB quality assurance standards, which require current and accurate data and a 95% completion rate for all required CSP data variables. Data included in the report is analyzed per the Evaluation Definitions and Methodology document that can be found at www.csb.org under the Publications section.

Overview 1

System and Program Indicator Report FY15 EMERGENCY SHELTER

Households Served

Average Length of Stay (Days)

Actual

Outcome Achievement

Capacity1

Actual

Goal

Actual

Outcome Achievement

Goal (#)

Actual

Outcome Achievement

400

910



50

100

20

22



245

456



S1 Household Served (#) 1000

630

SHO

435

645

67%

538

477

441

60%

70%

54%

SHO + TAY SHO

71%

67%

65%

71%

Percent Newly homeless Recidivism2

71%

Clients Served

63%

58%

53% 54%

456

Average Age (HoH) Gender - Male (HoH)

40%

Gender - Female (HoH)

250

Veterans (U.S. Military) all adults 20%

Average Monthly Household Income

0 FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

Percent Working at Entry

0% FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

Race - White (HoH) Race - Black (HoH) Race- Other (HoH)

S1 Average Nightly Occupancy (#)

S1 Average Length of Stay (Days)

Hispanic (HoH)

150

70

129

59 60 50

50

50

125 49

44

117

117

Non-Hispanic (HoH) 109

107

113

102

100

100

40

40 30 20

21

22

20

Average Number of Children Adults 18-24 years (HoH)

50

10

25

0

0

Children Served Mean Family Size

65

75

Adults Served

Children 0 - 2 years Children 3 - 7 years

FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

Children 8 - 12 years Children 13 - 17 years

Yes or No



Households Served

100% 80%

750

500

910

Outcome Goal (%) Actual (%) Achievement

DEMOGRAPHICS

S1 Successful Housing Outcomes (%) 3 917

System of Concern

3

Successful Housing Outcomes

Goal

7/1/2014-12/31/2014 Family System

Nightly Occupancy

Yes Family

910 67% 0% 3,096 30 7% 93% 1% $787 41% 26% 73% 1% 4% 96% 1,248 1,848 3.4 2.0 27% 28% 38% 23% 11%

The Family Emergency Shelter System served 1% less households compared to the same reporting period of last fiscal year, still 44% higher than 3 fiscal years ago. The decrease in successful housing outcomes for the system is concerning, the reported rate is the lowest in nine reporting periods. A significant increase in households' income at entry and employment, compared to prior reporting periods, is noted (36% employed in the same reporting period of last fiscal year). 1

Overflow capacity is not included.

2

Recidivism calculated for successful housing exits between reporting period of 7/1/2014 - 9/30/2014.

3

A Successful Housing Outcome (SHO) + Transitional Age Youth SHO (TAY SHO) was measured when including permanent exits to family for the heads of the household aged 18-24. When considering permanent exits to family for all age groups, a rate of 55% was measured.

2

System Level: Family Emergency Shelter

System and Program Indicator Report FY15 EMERGENCY SHELTER

Households Served

7/1/2014-12/31/2014 Goal

Men's System

Actual

Nightly Occupancy

Average Length of Stay (Days)

Outcome Achievement

Capacity1

Actual

Goal

Actual

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Yes or No



445

483

35

43



588

421



28%

25%



Yes

2,600 2,291

DEMOGRAPHICS

S1 Households Served (#) 3,000

S1 Successful Housing Outcomes (%) 4

2,363

2,342 2,355 2,257 2,213 2,117

50%

2,685

2,582 2,500

SHO 2,291

2,000

SHO + TAY SHO

40% 28%

30%

29%

26% 22%

1,500 20%

18%

19%

1,000 500

10%

0

0% FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

S1 Average Length of Stay (Days) 44 39 40

34

34

35

S1 Average Nightly Occupancy (#) 43

42 37

37

600 500

432

434

430

421

439

454

465

482

483

400

30

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

42%

2

4%

Men as a percent of total single adults served

43 68%

Veterans (U.S. Military) all adults

12%

Average Monthly Household Income

$398

Percent Working at Entry

23%

Average Daily Waitlist Number

18

3

Race - White

36%

Race - Black3

62%

Race- Other3

3%

Hispanic

4%

Non-Hispanic

96%

Adults 18 - 24 years3

9%

Adults 25 - 34 years3

21%

200

Adults 35 - 44 years3

22%

100

Adults 45 - 55 years3

33%

Adults 56 - 61 years3

11%

Adults 62+ years3

5%

0

0

Percent Newly homeless

300 20 10

2,291

Average Age 26% 25% 25%

Men

Households Served Recidivism

30%

50

System of Concern

Successful Housing Outcomes4

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

The system experienced a decrease in the number of individuals served by 15%, compared to the same reporting period of last fiscal year. The percent of newly homeless is concerning in that it shows that the majority of single adults served received shelter services in previous years. On average 18 single adult men were not able to receive shelter daily, due to capacity limitations, prior to opening of additional overflow capacity. The average length of stay significantly increased compared to the same reporting period of last fiscal year. This increase prevented turnover in beds, accounting for the decrease in number served. As of 10/1/2014 housing services for all tier 2 emergency shelters are provided by Access Ohio. 1

Seasonal Overflow capacity is not included.

2

Recidivism calculated for successful housing exits between reporting period of 7/1/2014 - 9/30/2014.

3

Due to rounding percentage exceeds 100%.

4

A Successful Housing Outcome (SHO) + Transitional Age Youth SHO (TAY SHO) was measured when including permanent exits to family for the single adults aged 18-24. When considering permanent exits to family for all age groups, a rate of 26% was measured.

3

System Level: Men's Emergency Shelter

System and Program Indicator Report FY15 EMERGENCY SHELTER 7/1/2014-12/31/2014 Women's System

Nightly Occupancy

Households Served

Average Length of Stay (Days)

Goal

Actual

Outcome Achievement

Capacity1

Actual

Goal

Actual

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Yes or No

870

1,061



263

231

35

42



207

222



28%

30%



No

S1 Households Served (#) 1,061

1000 750

822 717 618

648

845

60% SHO

SHO + TAY SHO

50%

870

40%

679

600

30%

400

20%

200

10%

0

35% 25%

26%

36%

32%

28%

30% 28% 29%

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

S1 Average Nightly Occupancy (#)

S1 Average Length of Stay (Days) 50 42 40

35

34

35 30

26

31

26

26

20 10 0 FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

275 250 225 200 175 150 125 100 75 50 25 0

231

105

101

126 132

117

103

111

104

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

Women

Households Served

1,061

Percent Newly homeless

56%

Recidivism

39%

0% FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

30

DEMOGRAPHICS

S1 Successful Housing Outcomes (%) 3

1200

800

System of Concern

Successful Housing Outcomes 3

2

1% 39

Average Age Women as a percent of total single adults served Veterans (U.S. Military) all adults

32%

Average Monthly Household Income

$367

Percent Working at Entry

21%

Race - White

38%

Race - Black

59%

Race- Other

3%

Hispanic

3%

Non-Hispanic

97%

Adults 18 - 24 years

17%

Adults 25 - 34 years

24%

Adults 35 - 44 years

21%

Adults 45 - 55 years

29%

Adults 56 - 61 years

6%

Adults 62+ years

3%

2%

The system experienced an increase in the number of individuals served by 22%, compared to the same reporting period of last fiscal year. New shelter capacity for women opened August 18, 2014, adding 20 new beds for the new "Front Door" shelter and 142 flexible capacity beds. Additional beds are made available so that all women that need shelter are now able to receive it. The increase in successful housing outcomes is encouraging. A significant increase in households' income at entry and employment, compare to prior reporting periods, is noted (11% employed in the same reporting period of last fiscal year). As of 10/1/2014 housing services for all tier 2 emergency shelters are provided by Access Ohio. 1 2

Seasonal overflow capacity is not included. Flexible capacity is included. Recidivism calculated for successful housing exits between reporting period of 7/1/2014 - 9/30/2014.

3 A Successful Housing Outcome (SHO) + Transitional Age Youth SHO (TAY SHO) was measured when including permanent exits to family for the single adults aged 18-24. When considering permanent exits to family for all age groups, a rate of 33% was measured.

4

System Level: Women's Emergency Shelter

System and Program Indicator Report FY15 EMERGENCY SHELTER 7/1/2014-12/31/2014 Goal

Emergency Shelter System

1

Actual

Average Length of Stay (Days)

Capacity2

Actual

Goal

Actual

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Yes or No



758

813

30

39



1,040

1,097



35%

34%



No

3,870 4,222

S1 Successful Housing Outcomes (%) 4 4,436

4,018 3,482 3,545

DEMOGRAPHICS

60% 4,222

3,843

SHO

Households Served

SHO + TAY SHO

50%

Percent Newly homeless

3,271 3,339 3,371 40%

3000

37% 30%

30% 2000

25%

39%

38%

33%

35%

33% 34%

27%

20% 1000

10% 0%

0 FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

42

42

44

43

35

36

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

S1 Average Nightly Occupancy (#) 1000

42

40

FY07

FY15

S1 Average Length of Stay (Days) 50

System of Concern

Successful Housing Outcomes4

Outcome Achievement

S1 Households Served (#)

5000 4000

Nightly Occupancy

Households Served

39

813 800 641

33

663

656

644

660

671

656

716

Clients Served

6,397

Adults Served

4,548

Children Served

1,849

Average Age (HoH)

39

Gender - Male (HoH)

56%

Gender - Female (HoH)

44%

Veterans (U.S. Military) (All Adults)

7%

Average Monthly Household Income

$480

Percent Working at Entry

27%

20

Race - Black (HoH)

34%

5

63%

5

2%

Race - Other (HoH)

200

10

0

0 FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

18

5

Race - White (HoH) 400

52% 2%

Recidivism

Average Daily Waitlist Number

600

30

3

Family & Adults 4,222

Hispanic (HoH)

4%

Non-Hispanic (HoH)

96%

Adults 18-24 years (HoH)

15%

We are reporting a decrease in households served by 5% compared to the same reporting period of last fiscal year due to the decrease in the men's system numbers. New shelter capacity for women opened August 18, 2014, adding 20 new beds for the new "Front Door" shelter and 142 flexible capacity beds. On average 18 single men were not able to receive shelter daily, due to capacity limitations, until additional seasonal overflow capacity opened in November. All women that needed shelter were sheltered, starting August 19. 1

System includes single adult and family shelters.

2

Seasonal overflow capacity is not included. Flexible capacity for single women is included.

3

Recidivism calculated for successful housing exits between reporting period of 7/1/2014 - 9/30/2014. 4 A Successful Housing Outcome (SHO) + Transitional Age Youth SHO (TAY SHO) was measured when including permanent exits to family for the heads of the household aged 18-24. When considering permanent exits to family for all age groups, a rate of 35% was measured. 5

Due to rounding percentage does not add up to 100%.

5

System Level: Emergency Shelter

System and Program Indicator Report FY15 CRISIS RESPONSE SYSTEM FOR SINGLE ADULTS1

Navigator Program - Pathways 4 Front Door Shelter

Single Adult Tier 2 Shelter System

Navigator Program

206

1,638

56%

Average Number of Shelter Visits (#)

Average Length of Shelter Stay (Days)

Situationally Homeless

Real Options and Manageable Barriers

Criminal Justice

Physical and Behavioral Barriers

Military Service

722

604

13

72

24

3

23%

36%

36%

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

12

43

20

20

13

14

30

36

Average Length of Participation (Days)

N/A

N/A

30

30

N/A

N/A

N/A

N/A

Average Engagement Time (Days)

N/A

N/A

12

Newly Homeless (%)

85%

55%

40%

Recidivism (%)3

N/A

N/A

N/A

Sheltered Single Adult Population Served (60% Goal)

N/A

N/A

22%

Employment Rate Change/Increase (%)

N/A

N/A

0%

Income Change/Increase (%)

N/A

N/A

7%

Real Options and Manageable Barriers

N/A

N/A

N/A

Criminal Justice

N/A

N/A

N/A

7/1/2014-12/31/2014 Total Household Served (#) 5

Successful Housing Outcomes (%)

2

Cost per Individual Served ($)2 Street Homelessness Decrease (%)

2

Navigator Program - Pathways (%) 3% 1%

Situationally Homeless

Diversion Diversion Rate at CPOA (%)

84%

Physical and Behavioral Barriers

28%

Linkage

Military Service

Same Day Access to Shelter from CPOA (%)

The new dashboard reflects outcomes for the new crisis response system. These measures will be further refined as more data becomes available.

10% 2%

98% Navigator - Average Length of Shelter Stay by Pathways (Days)

Navigator - Successful Housing Outcomes by Pathways (%) 50

100%

36

40

75%

30 30

50%

20

36%

20

25%

13

14

10 N/A

N/A

N/A

N/A

Criminal Justice

Physical and Behavioral Barriers

Military Service

0%

0

Situationally Real Options Homeless and Manageable Barriers

Situationally Real Options Homeless and Manageable Barriers

Criminal Justice

1

Crisis Response System

2

Diversion Rate Average Length of Shelter Stay Successful Housing Outcomes Number of Returns to Shelter

New system implemented 10/1/2014. Includes shelters where the Navigator project is operating, exclusive of front door shelter, overflow and VA programs Measured annually. 3 Too early to measure. 4

Six clients were excluded due to missing data.

5

Successful outcome measure for the Front Door Shelter.

6

Physical and Behavioral Barriers

Military Service

Benchmark

10 year goal

14% 45 days 28% 3.4

30% 30 days 40% 1.5

System Level: Crisis Response

System and Program Indicator Report FY15 Permanent Supportive Housing (PSH) - Rebuilding Lives Units

7/1/2014-12/31/2014

Households Served Goal

PSH System

Actual

Occupancy Rate

Housing Stability (Months)

Outcome Achievement

Goal

Actual

Outcome Achievement

Goal

Actual

Outcome Achievement



95%

97%



24

35



1,289 1,270

S1 Households Served (#)

1200

1,045 957

1000 800

811

1,110 1,153

Successful Housing Outcomes Goal (#)

Actual (#)

Outcome Achievement

1,160 1,200



S1 Successful Housing Outcomes (#)

1400 1,211

1,270 100%

94%

94%

95% 94%

95% 94%

96% 95%

96%

965

843

75% 50%

600 400

System of Concern

25%

200

Goal (%)

Actual (%)

90% 96%

Outcome Achievement

Yes or No



No

The PSH System continues to perform well. The inventory as of 12/31/14 is 1,172 units of Rebuilding Lives Permanent Supportive Housing. 5 percent more households were served this reporting period compared to the same reporting period of last fiscal year. At 97%, the occupancy rate is showing good utilization of resources.

0%

0

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

S1 Housing Stability (Months) 40 30 23

25

28

30

30

33

S1 Occupancy Rate (%) 35

35 100%

96%

94%

99%

96%

97% 96% 102%

97%

83%

75%

20 20

50% 10

25%

0

0% FY07

FY08

FY09

FY10 FY11

FY12

FY13

FY14

FY15

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

7

System Level: Permanent Supportive Housing - RL

System and Program Indicator Report FY15 Permanent Supportive Housing (PSH) - Rebuilding Lives (RL) and Non RL units

Households Served

7/1/2014-12/31/2014 Goal

Total PSH System

Actual

Outcome Achievement

1,888 1,905



Housing Stability (Months)

Occupancy Rate Goal

Actual

95% 99%

Successful Housing Outcomes

Outcome Achievement

Goal

Actual

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Yes or No



24

36



1,605

1,795



85%

95%



No

S1 Successful Housing Outcomes (%)

S1 Households Served (#) 2500 2000 1500

1,431

1,615 1,587

1,783 1,675 1,781

1,936 1,905

100%

96%

94%

95%

95%

94%

93%

95%

95%

95%

75%

1,270

1000

50%

500

25%

0

System of Concern

The system continues to perform well, with good occupancy and success rates. 2 percent less households were served this reporting period compared to the same reporting period of last fiscal year. The current capacity of Permanent Supportive Housing units included in Columbus Service Point (CSP) and reported on here is 1,716. VA VASH voucher capacity of 289 is not included in CSP.

0% FY07 FY08 FY09

FY10 FY11 FY12 FY13

FY14 FY15

FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15

S1 Occupancy Rate (%)

S1 Housing Stability (Months) 45

125% 30

32

31

33

34

35

34

35

106%

102%

36

96%

100%

99%

30 75% 50%

15

25% 0 FY07

FY08

FY09

FY10

FY11

FY12

FY13

FY14

FY15

0% FY12

FY13

8

FY14

FY15

System Level: Permanent Supportive Housing

System and Program Indicator Report FY15 Direct Housing/Rapid Rehousing

New Households Served

Average Length of Participation (Days)

Households Served

Successful Housing Outcomes

Goal

Actual

Outcome Achievement

Goal

Actual

Outcome Achievement

Goal

Actual

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Direct Housing Rapid Re389 housing System 1

445



541

700



110

116



339

357



7/1/2014-12/31/2014

System of Concern

Goal (%)

Actual (%)

Outcome Achievement

Yes or No



No

90% 83% DEMOGRAPHICS

S1 Successful Housing Outcomes (%)

S1 New Households Served (#) 500

445

416 400

100%

93%

91%

89%

90%

83%

300

Veterans (U.S. Military) all adults

700 5% 1,734 38 43% 57% 33%

Average Monthly Household Income

$526

Percent Working at Entry

25% 869 865 30% 69% 1% 4% 96% 3.3 2.0 27% 38% 24%

Households Served Recidivism

2

Clients Served

75% 318

Average Age (HoH)

249

Gender - Male (HoH)

50%

Gender - Female (HoH)

200

25%

115 100

0%

0

FY11

FY12

FY13

FY14

FY11

FY15

FY12

FY13

FY14

FY15

Adults Served Children Served

S1 Average Length of Participation (Days)

S1 Households Served (#) 800

700 665

700

123

600

Race- Other (HoH)

120

116

104 466

500

Race - White (HoH) Race - Black (HoH)

150

96

100

Hispanic (HoH) Non-Hispanic (HoH)

418

Mean Family Size

400

3 3

Average Number of Children

300 200

50

3,4

Children 0 - 2 years

151

3,4

Children 3 - 7 years 3,4 Children 8 - 12 years

100 0

0 FY11

FY12

FY13

FY14

FY15

FY11

FY12

FY13

FY14

FY15

Family & Adults

Children 13 - 17 years

3,4

10%

The performance of the system, reflected by the successful housing outcomes is good. The number of households served and the percent of veterans served significantly increased due to the SSVF programs added in October 2013. 1

System includes HFF Rolling Stock, VOAGO TIP,TSA Direct Housing, TSA J2H, LSS SSVF and VOAGO SSVF programs. Excludes CSB Transition, Access Ohio Navigator and YWCA Kinship.

2

Recidivism calculated for successful housing exits between reporting period of 7/1/2014 - 9/30/2014.

3

Data only refers to families served.

4

Due to rounding percentage does not add up to 100%.

9

System Level: Direct Housing/Rapid Re-housing

System and Program Indicator Report FY15 Prevention

Households Served

7/1/2014-12/31/2014

Prevention System

1

Average Length of Participation (Days)3

Goal

Actual

Outcome Achievement

Goal

Actual

413

586



90

105

System of Concern

Successful Housing Outcomes

Outcome Outcome Achievement Goal (#) Actual (#) Achievement Goal (%) Actual (%)



327

449



93%

Outcome Achievement

Yes or No



No

96%

DEMOGRAPHICS

S1 Households Served (#)

S1 Successful Housing Outcomes (%)

800 600

586

580 411

400

100%

100%

95%

97%

96%

FY13

FY14

FY15

42

50%

Gender - Female (HoH)

70%

Veterans (U.S. Military) all adults

18%

Average Monthly Household Income

$902

Percent Working at Entry

40%

Race - White (HoH)

45%

Race - Black (HoH)

54%

Race - Other (HoH)

1%

FY12

FY13

FY14

FY15

81

3%

Hispanic (HoH)

105 77

1,593

Clients Served

30%

S1 Average Length of Participation (Days) 3 100

1%

Gender - Male (HoH)

0% FY12

586

Recidivism4

75%

25%

0

Households Served

Average Age (HoH)

221

200

88

Non-Hispanic (HoH)

97%

Adults Served

803 790

Children Served

75

Mean Family Size

50

Average Number of Children2

2

3.7 19%

Children 3 - 7 years 2

33%

Children 8 - 12 years 2

0 FY13

FY14

Children 13 - 17 years

FY15

2.1

2

Children 0 - 2 years

25 FY12

Family & Adults

27% 2

21%

The performance of the system, reflected by the successful housing outcomes is very good. The number of households served and the percent of veterans served significantly increased due to the SSVF programs added in October 2013. 1

System includes CIS Stable Families, Gladden Community House Prevention and Stable Families, LSS SSVF and VOAGO SSVF, and YWCA Bridge to Affordable Housing.

2

Data only refers to the families served.

3

Excludes GCH Prevention. Average length of participation including GCH Prevention is 46 days.

4

Calculated for successful housing exits between reporting period of 7/1/2013 - 12/31/2013 entering the homeless system within 365 days after exit.

10

System Level: Prevention

System and Program Indicator Report

Outcome Achievement

Actual + All Exits to Family Permanent (%)10



35

27

N/A

N/A

101

N/A

28%

13%

13%

N/A

14%

7

7

N/A

27%

7%

95

94



35

39

N/A

N/A

92

N/A

28%

22%

22%

N/A

22%

7

8

N/A

24%

8%

N/A

N/A

Actual (%) Goal 5%

116

N/A

Actual (%) Goal 15%

110

N/A

Actual (Days)

N/A

514

Goal (Days)

Actual (#)

N/A

N/A

Actual (%)

Goal (#)

882

2

Goal (%)

Actual

N/A

LSS - Faith Mission on 8th

Outcome Achievement

Capacity 1

2

Actual

Outcome Achievement

LSS - Faith Mission on 6th

Goal

Variance

Recidivism

Actual (#)

Movement

Goal (#)

7/1/2014-12/31/2014

Successful Housing Outcomes

Outcome Achievement

Nightly Occupancy

Average Engagement Time

8

Actual + TAY SHO (%)9

Households Served

Average Length of Stay (Days)

Outcome Achievement

EMERGENCY SHELTER - Single Adult Programs

Outcome Achievement (95%)

13

MEN

LSS - Overflow12

N/A

145

N/A

N/A

46

42

N/A

N/A

14

N/A

N/A

3

N/A

N/A

3%

3%

N/A

3%

Friends of the Homeless - Men's Shelter

808

630

(178)



130

128



35

41



190

107



28%

22%

22%



24%

7

13



23%

6%

VOAGO - Men's Shelter

306

253

(53)



40

45



35

37



74

59



28%

27%

28%



30%

7

9



27%

10%

250

406

156



84

55



35

6



N/A

0

N/A

N/A

0%

0%

N/A

0%

N/A

3

N/A

55%

N/A

2

N/A

296

N/A

N/A

42

43



35

31

N/A

N/A

54

N/A

28%

22%

22%

N/A

22%

7

10

N/A

20%

3%

YMCA - Van Buren Women's Shelter 4

292

164

(128)



47

49



35

47



69

42



28%

36%

38%



44%

7

13



27%

0%

YMCA - Front Door Shelter6

N/A

206

N/A

N/A

20

19



7

12



N/A

107

N/A

60%

55%

56%



59%

7

YMCA - Women's Flexible Capacity7

75

631

556



142

150



35

32



N/A

88

N/A

N/A

20%

20%

N/A

Maryhaven - Engagement Center Safety 5

721

499

(222)



25

41



12

15



348

106



50%

23%

23%



23% N/A N/A N/A

17%

0%

Maryhaven - Engagement Center Shelter2Housing5

348

97

(251)



25

20



35

37



90

58



28%

72%

72%



75%

N/A N/A

12%

16%

N/A

389

N/A

N/A

N/A

N/A

N/A

N/A

62

N/A

N/A

0

N/A

N/A

0%

0%

N/A

0%

N/A N/A N/A

N/A

N/A

VOAGO - VA Emergency Housing

26

62

36



13

13



90

52



7

26



28%

54%

54%



54% N/A N/A N/A

8%

0%

LSS - VA Men & Women

34

60

26



24

14



90

50



17

21



50%

49%

49%



56% N/A N/A N/A

16%

0%

78



247

253



35

33



361

235



28%

17%

17%



18%

26%

7%

YMCA - Men's Overflow

3

N/A N/A N/A

WOMEN LSS - Faith Mission - Nancy's Place

23% N/A

17



N/A

N/A

22

N/A

30%

0%

INEBRIATE 7

DROP IN CENTER OSU Star House11

VA EMERGENCY HOUSING

AGENCY Lutheran Social Services - Faith Mission2

1,536 1,614

7

8



1

Capacity does not include overflow, with the exception of dedicated overflow programs. 2 Lutheran Social Services is evaluated at the agency level rather than at the individual program level. Inclusive programs are Faith Mission on 6th, Faith Mission on 8th and Nancy's Place. 3 4 5

Program opened 11/17/14. Program replaced Friends of the Homeless - Rebecca's Place as of 7/30/14. Program split into two programs on 7/1/14. Shelter2Housing shelters clients who have committed to pursuing housing.

6

YMCA Front Door Shelter is evaluated as Men's and Women's shelters combined. Only Women's shelter opened on 8/18/14.

7

Program opened on 8/18/14.

8

Successful outcomes measure for YMCA Front Door Shelter and Maryhaven Engagement Center Safety.

9

Exit to family (permanent tenure) is included as successful exit for the TAY population.

10

Exit to family (permanent tenure) for all age groups is shown and is piloted.

11

Program in operation since 2006. Program started participation in CSP on 1/15/14. Goals are not established for this program.

12

The program started with 10 beds on 11/12/14 and ramped up to 46 beds on 11/16/14.

13

As of 10/1/2014 housing services for all tier 2 emergency shelters are provided by Access Ohio. 11

Program Level: Emergency Shelters - Single Adult Programs

System and Program Indicator Report

Total Households Served

Actual (%)

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Yes or No



90%

98%



860

1,921



20%

28%



No

Total Households Served

Usage of CSB DCA (%)2

Actual (#)

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Yes or No

Program of Concern

Goal (#)

Successful Housing Outcomes

Outcome Achievement

Successful Outcomes

Actual (#)

New Households Served

Goal (#)

OUTREACH

4,300 4,674

Goal (%)

HandsOn Central Ohio - CPOA

Actual (#)

Goal (#)

7/1/2014-12/31/2014

Program of Concern

Successful Diversion Outcomes

Shelter Linkage

Outcome Achievement

COORDINATED POINT OF ACCESS - Single Adult

Maryhaven - Capital Crossroad SID Outreach3

N/A

46

N/A

N/A

68

N/A

N/A

54

N/A

N/A

96%

N/A

N/A

13

N/A

N/A

24%

N/A

N/A

28%

N/A

N/A

Maryhaven - Outreach

154

95



204

190



108

90



70%

90%



54

58



50%

64%



25%

47%



No

Average Engagement Time (Days)

Recidivism

Goal (%)

Actual (%)

Outcome Achievement



20

22



245

456



70%

54%



7

9



0%

Yes

N/A

N/A

N/A

N/A

N/A

N/A

702

N/A

39%

45%



N/A

N/A

N/A

N/A

N/A

ACCESS TO BENEFITS

New Households Served

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Yes or No

Actual (#)

Yes or No

Program of Concern

Submitted Other Applications

Actual (#)

Goal (#) 2

Successful SSI/SSDI Applications

Goal (#)

YWCA - Benefits Partnership

Submitted SSI/SSDI Applications

91

95



109

229



53

51



42%

22%



40%

46%



25

34



42%

15%



No

7/1/2014-12/31/2014

1

Total Households Served

Actual (%)

Outcome Achievement

100

N/A

Actual

Actual (#)

50

N/A

Goal

Goal (#)



1377

Actual

910

N/A

Goal

400

YWCA - Diversion

Outcome Achievement

YWCA - Family Center

7/1/2014-12/31/2014

Outcome Achievement

Outcome Achievement

Program of Concern

Actual

Successful Housing Outcomes

Capacity 1

EMERGENCY SHELTER - Families

Average Length of Households Served Nightly Occupancy Stay (Days)

Outcome Achievement

7/1/2014-12/31/2014

Capacity does not include overflow.

Households that exited successfully without accessing DCA are excluded from calculation.

3

Program started 1/1/14. Goals are not established for this program. 12

Program Level: CPOA/Outreach/YWCA

System and Program Indicator Report Program Occupancy

Households Served

Housing Stability (Months)

Goal (#)

Actual (#)

Variance

Outcome Achievement

Actual (#)

Actual (%)

Attainment of Goal (95%)

Goal (# of months)

Actual (# of months)

Attainment of Goal

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Successful Housing Outcomes

Capacity

SUPPORTIVE HOUSING - Rebuilding Lives

25

27

25

(2)



25

100%



24

48



24

25



90%

100%



Community Housing Network - Cassady

10

11

13

2



11

110%



24

26



10

13



90%

100%



Community Housing Network - Community ACT

42

46

44

(2)



41

98%



24

41



41

43



90%

98%



Community Housing Network - East 5th Avenue

38

42

40

(2)



37

97%



24

38



38

39



90%

98%



Community Housing Network - Hotel St. Clair3

30

33

34

1



31

103%



24

38



30

33



90%

100%



Community Housing Network - Inglewood Court

45

50

50

0



44

98%



12

16



45

47



90%

94%



25

(2)



25

100%



24

32



24

25



90%

100%



7/1/2014-12/31/2014

Community Housing Network - Briggsdale 3

25

27

Community Housing Network - North 22nd Street

30

33

36

3



31

103%



24

48



30

34



90%

94%



Community Housing Network - North High Street

33

36

35

(1)



32

97%



24

54



32

32



90%

97%



Community Housing Network - Parsons

25

27

29

2



24

96%



24

33



24

27



90%

93%



Community Housing Network - Leased Supportive Housing 3

Community Housing Network - RLPTI

1

108

119

115

(4)



100

93%



24

42



107

105



90%

94%



Community Housing Network - Safe Havens 2

13

17

15

(2)



14

93%



24

62



15

14



90%

93%



Community Housing Network - Southpoint Place

46

51

51

0



46

100%



24

31



46

48



90%

94%



Maryhaven - Commons at Chantry

50

55

54

(1)



48

96%



24

40



50

48



90%

91%



National Church Residences - Commons at Buckingham

75

82

80

(2)



73

97%



24

34



74

78



90%

98%



National Church Residences - Commons at Grant

50

55

50

(5)



50

100%



24

68



50

50



90%

100%



National Church Residences - Commons at Livingston

25

28

26

(2)



24

96%



24

33



25

25



90%

96%



National Church Residences - Commons at Livingston II

35

39

37

(2)



34

97%



6

10



35

34



90%

94%



National Church Residences - Commons at Third

60

66

64

(2)



58

97%



20

22



59

61



90%

97%



Southeast - Scattered Sites

120

132

134

2



118

98%



24

33



119

119



90%

91%



YMCA - 40 West Long Street

105

116

128

12



93

89%



24

31



104

122



90%

97%



YMCA - 40 West Long Street Expansion4

38

42

39

(3)



34

89%



3

6



36

38



85%

97%



YMCA - Franklin Station

75

83

80

(3)



77

96%



24

38



75

79



90%

100%



YWCA - WINGS

69

76

76

0



67

97%



24

28



68

70



90%

92%



4

1

The following PSH programs house clients that are receiving CHN Shelter Plus Care subsidies: CHN Family Homes (SRA/1 household) and CHN-RLPTI (TRA/16 households).

2

Three of the 13 units can house up to two individuals and these units are frequently but not always assigned to couples in which both partners are Rebuilding Lives eligible.

3

Program served RL individuals in Non-RL units or eligible roommates/couples.

4

Program started transferring clients from 40 W. Long to Expansion on 5/1/14. 13

Program Level: Permanent Supportive Housing - RL

System and Program Indicator Report

Housing Stability (Months)

Variance

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Successful Housing Outcomes

Actual (#)

Program Occupancy Rate

Goal (#)

Households Served

Capacity

SUPPORTIVE HOUSING - Non Rebuilding Lives/TRANSITIONAL HOUSING

Community Housing Network - Family Homes1

15

17

18

1



95%

93%



24

43



14

17



85%

94%



Community Housing Network - Wilson

8

9

9

0



95%

100%



24

95



8

9



85% 100%



VOAGO - Family Supportive Housing

30

33

33

0



95%

100%



24

35



28

30



85% 100%



72

79

136

57



100% 139%



20

24



67

117



85%

86%



89

97

112

15



100% 122%



24

70



82

110



85%

98%



172

189

192

3



100%



24

25



161

180



85%

95%



149

164

148

(16)



100%

84%



24

32



139

143



85%

97%



9

10

7

(3)



100%

78%



24

54



9

7



85% 100%



491

539

595

56



100% 103%



N/A

35

N/A

458

557



85%

94%



24

36

46

10



98%

113%



10

8



9

15



77%

88%



Maryhaven - Women's Program

5

5

7

2



90%

90%



4

5



2

1



50%

33%



Southeast - New Horizons Transitional Housing

36

69

79

10



95%

100%



4

5



22

38



77%

88%



VOAGO - Veterans Program

40

50

126

76



95%

95%



4

3



37

48



77%

55%



5

18

42

24



95%

133%



4

4



4

14



77%

78%



7/1/2014-12/31/2014

PERMANENT SUPPORTIVE HOUSING

RENTAL ASSISTANCE Amethyst - Shelter Plus Care3 3

ARCO - Shelter Plus Care (TRA)

1

Community Housing Network - Shelter Plus Care (SRA)

1

Community Housing Network - Shelter Plus Care (TRA)

5

LSS - Faith Mission/Faith Housing Shelter Plus Care (SRA) Total Rental Assistance

95%

TRANSITIONAL HOUSING Huckleberry House - Transitional Living Program4 2

2

YMCA - ADAMH 1

The following PSH programs house clients that are receiving CHN Shelter Plus Care subsidies: CHN Family Homes (SRA/1 household) and CHN-RLPTI (TRA/16 households). 2 Program capacity fluctuates based on need and available capacity. 3 CMHA allows over-leasing for this program. 4

TLP is in the process of phase one of a 3 year expansion.

5

Program is closing at the end of March 2015.

14

Program Level: Permanent Supportive Housing - Non RL/Transitional Housing

System and Program Indicator Report Average Length of Average Length of Stay (Days) Participation (Days)

Usage of CSB DCA (Average $)

Goal

Actual

Outcome Achievement

Goal

Actual

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Actual

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Homeless Families Foundation - Direct Housing

100

107



146

156



15

22



100

100



90

88



90%

88%



$800

$794



90%

90%



The Salvation Army - Direct Housing

95

99



132

147



15

22



100

91



85

85



90%

85%



$1,800

$1,782



90%

85%



The Salvation Army - Job2Housing

27

28



47

46



15

15



180

165



24

17



90%

81%



N/A

N/A

N/A

N/A

N/A

N/A

VOAGO Families -Transition in Place

38

43



62

64



15

16



100

113



34

37



90%

90%



$800

$796



90%

92%



YWCA - Kinship Care

20

22



37

39



2

1



90

122



14

15



70%

71%



$600

$339



90%

95%



1,300

722



1,370

722



28

20



90

30



192

5



28%

36%



$700

$543



28%

10%



7/1/2014-12/31/2014

4,5

Access Ohio - Navigator Program 6

Goal

Outcome Achievement

Usage of CSB DCA (%)2

Actual (#)

1

Goal (#)

Successful Housing Outcomes

Outcome Achievement

Total Households Served

Actual (#)

New Households Served

Goal (#)

DIRECT HOUSING/RAPID RE-HOUSING

LSS - Navigator Pilot

30

8



100

52



30

20



90

76



25

23



25%

50%



N/A

N/A

N/A

N/A

N/A

N/A

CSB - Transition Program - Family3

N/A

N/A

N/A

250

184



N/A

N/A

N/A

N/A

N/A

N/A

244

178



98%

97%



$1,000

$920



98%

97%



3

CSB - Transition Program - Single

N/A

N/A

N/A

465

415



N/A

N/A

N/A

N/A

N/A

N/A

455

405



98%

98%



$700

$510



98%

98%



PREVENTION

New Households Served

Average Length of Participation (Days)

Usage of CSB DCA (Average $)

Outcome Achievement

Goal

Actual

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Actual

Outcome Achievement

Actual (%)

Outcome Achievement

Yes or No

N/A

N/A

N/A

160

284



N/A

N/A

N/A

155

278



97%

100%



N/A

N/A

N/A

N/A

N/A

N/A

No

Gladden Community House - Stable Families

36

38



51

68



90

103



32

44



90%

92%



$1,000

$1,016



90%

91%



No

Communities In Schools - Stable Families

72

57



104

93



90

91



61

51



90%

91%



$1,000

$1,027



90%

90%



No

40

17



40

17



135

61



8

0



75%

0%



$1,200

$0



100%

0%



N/A

7

YWCA - Bridge to Affordable Housing

Average Length of Average Length of Shelter Stay (Days) Participation (Days)

Usage of SSVF DCA (%)2

Actual (#)

Outcome Achievement

Goal

Actual

Outcome Achievement

Goal

Actual

Outcome Achievement

Goal (#)

Actual (#)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Goal (%)

Actual (%)

Outcome Achievement

Yes or No

Program of Concern

Goal (#)

Successful Housing Outcomes

Outcome Achievement

Total Households Served

Actual (#)

New Households Served

Goal (#)

SSVF - Supportive Services for Veteran Families

Goal (%)

Actual (#)

Gladden Community House - Prevention

7/1/2014-12/31/2014

Goal

Goal (#)

Program of Concern

Outcome Achievement

Usage of CSB DCA (%)2

Actual (#)

Successful Housing Outcomes

Goal (#)

Total Households Served

16

18



18

25



N/A

N/A

N/A

90

80



14

24



90%

100%



50%

N/A10



No

LSS - SSVF Rapid Re-housing

30

55



40

94



30

29



90

114



26

61



80%

84%



80%

N/A10



No

VOAGO - SSVF Prevention

64

43



72

102



N/A

N/A

N/A

90

130



58

53



90%

87%



40%

93%



No

96

114



111

194



30

38



90

149



77

70



80%

73%



60%

78%



No

7/1/2014-12/31/2014

LSS - SSVF Prevention 8

9

VOAGO - SSVF Rapid Re-housing 1

Successful outcomes measure for YWCA - Kinship Care.

2

Households that exited successfully without accessing DCA are excluded from calculation.

3

As of 7/1/14, goals were split into Singles and Families.

4

Program started 9/15/14.

5

One person was excluded due to enrolling into the Navigator project while between emergency shelter services.

6

Program started 10/1/13 and ended 9/30/14. There were no transitional age youth clients who exited to family, permanent tenure. Program started 7/1/2014.

7 8

25 households without prior emergency shelter or veteran's program stay are excluded from ALOS measure. Households did not access homeless programs.

9

52 households without prior emergency shelter or veteran's program stay are excluded from ALOS measure. Households did not access homeless programs.

10

Due to incomplete data entry, measure was determined to be not achieved. 15

Program Level: Direct Housing/Rapid Re-housing, Prevention, SSVF

HUD S YSTEM P ERFORMANCE

MEASURES R EPORT Federal FY2014 10/1/13 – 9/30/14

 

Our Mission To end homelessness, CSB innovates solutions, creates collaborations, and invests in quality programs.

We thank our Partner Agencies for their assistance in collecting data and ensuring data accuracy for our community reports.

HUD System Performance Measures FFY2014 (10/1/2013-9/30/2014) Homeless persons, 2014 Point in Time Count Number of sheltered and unsheltered homeless persons Number of sheltered homeless persons Number of unsheltered homeless persons First time homeless Percentage of persons in ES and TH who are experiencing homelessness for the first time

2,000

1,341

1,359

1,387

1,418

1,434

1,488

1,614

FFY13 1,488 1,244 244

Change 126 137 (11)

FFY14 73%

Persons in ES and TH who are experiencing homelessness for the first time (%)

Sheltered and unsheltered homeless persons (#)

1,600

FFY14 1,614 1,381 233

100%

73%

75%

1,200 50%

800

25%

400

0%

0 FFY08

FFY09

FFY10

FFY11

FFY12

FFY13

FFY14

FFY14

Sheltered homeless persons (#)

Unsheltered homeless persons (#)

1,600

300

1,381 1,200

1,224

1,251

1,253

1,274

1,252

1,244

250 200 150

800

244

233

FFY13

FFY14

182 117

108

FFY08

FFY09

134

144

FFY10

FFY11

100 400 50 0

0 FFY08

FFY09

FFY10

FFY11

FFY12

FFY13

FFY14

FFY12

HUD System Performance Measures

FFY2014 (10/1/2013-9/30/2014) Average (Days) Median (Days) Return to homelessness (%)

Length of time persons remain homeless In emergency shelters

34

In emergency shelters and transitional housing

39

23 24

From emergency shelters and transitional housing From emegency shelters, transitional housing and permanent housing

Length of time persons remain homeless in emergency shelters (Days) 40

8%

25%

N/A

N/A

Return to homelessness within 6 to 12 months (%)

10%

30

8%

8%

25

6% 23

15

4%

10

2%

5

0%

0 FFY14

FFY14

FFY15 Average

FFY15

Return to homelessness from ES and TH (%)

Median

Return to homelessness from ES, TH and PH (%)

Length of time pesons remain homeless 45 40 35 30 25 20 15 10 5 0

Within two years

12%

34

35

20

Within 6 months to 12 months

Return to homelessness within two years (%) 30%

39

25%

25% 20% 15% 24

10% 5% 0% FFY14

FFY14

FFY15 Average

Median

FFY15

Return to homelessness from ES and TH (%) Return to homelessness from ES, TH and PH (%)

HUD System Performance Measures FFY2014 (10/1/2013-9/30/2014) Income growth for homeless persons

All

Percentage of adults in TH and PH-PSH project types who increased their earned income Percentage of adults in TH and PH-PSH project types who increased their non-employment cash income

Leavers Successful placement from street outreach

13%

19%

33%

29%

Adults in TH and PH-PSH projects who increased income (%)

Successful housing placement from ES and TH Successful housing retention rate in PH

95% 45% 93%

Adult leavers in TH and PH-PSH projects who increased income (%)

50% 35% 40%

29%

30%

33%

25% 30%

19%

20% 15%

20%

10% 10%

5%

13%

0%

0%

FFY14

FFY14 Adults who increased earned income

Adult leavers who increased earned income

Adults who increased non-employment cash income

Persons exited successfully from outreach (%)

100%

95%

Adult leavers who increased non-employment cash income

Persons remained in or exited from PH successfully (%)

Persons exited successfully from ES and TH (%) 60% 50%

100%

93%

45% 75%

80%

40%

60%

30%

40%

20%

20%

10%

50%

25%

0%

0%

0%

FFY14

FFY14

FFY14

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