February

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THE BOTTOM LINE A Publication of the Springfield Area Chamber of Commerce

February 2016

The Beverage Industry Issue

Bart Caridio 2015 Springfield Area Chamber of Commerce Business Person of the Year

Also in this issue...

The Business of Beverages in our Region —Page 6

66th Annual Awards & Installation Banquet Recap —Page 10

Oregon Regional Economic Index —Page 14

New Members, Profiles, Renewals, Events & News —Pages 19 - 28

Meet the new Board Chair..............3 Calendar .......................................13 Employment Statistics..................14 2016 Magazine/BAH.....................16 Education Volunteer......................17 Board & Staff Listing.....................18

The Bottom Line is proudly sponsored by:

Credits

Editing Team • Natasha Boska • Vonnie Mikkelsen • Tori Thomas • Vicki Wisvary • Katie Yeager Don’t let Valentines Day sneak up on you this year. Say “I Love You” with a song Starting at $40

Publisher • Jeff Thompson

Cover and Annual Dinner photos provided by LifeSlice Photography ORDER YOURS TODAY 541.937.2992 [email protected]

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It’s not just our current mantra; it’s a belief that has guided us for years. Ever since Jim and Dave set the example by charting a dramatic new course for Hershner Hunter back in the 1970s. It’s why, today, we’re ahead of the game, having recruited strong new talent to take over for our seasoned, Baby Boom Generation attorneys. And it’s why you can be assured that our legal expertise is guaranteed to be around for another generation. Or two or three. Our future is bright and getting stronger. You can rely on the strength of our next generation as you develop yours.

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2 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

A Word from our Chair! How Much Courage Does it Take?

I remember taking a seminar when I was much younger. The seminar was on the topic of going into business for yourself. One of the people in the class asked the instructor – How do you decide when it’s time to quit your day job and go full time into your own business? The instructor replied with some questions that I will never forget. He asked, have you ever made less money one year than you made the year before? Have you ever had to go out and rent your own office and buy your own office furniture and equipment? Have you ever had to buy your own professional insurance to cover your risks? When the person who asked the question replied they had never had to do any of those things, the instructor asked one more question – Do you think you are prepared to do them. That was when the person asking the question got up and slinked out of the seminar. How much courage does it take to wake up in the morning and deliberately decide to put your personal resources at risk, because you think you have a great idea or a better way of doing something? We can all be thankful that some of you decide to take that risk every day. As a result we have a community that is quickly becoming known for its craft beers and its wineries, we have a main street that has gone from featuring strip clubs to featuring businesses that we all want to frequent. We have a community where a major wood product company (Swanson’s) when faced with the question where to rebuild, decided to rebuild RIGHT here. So how does it happen that the city of Springfield gets a big spread in the January 30 issue of the Register Guard? It happens because of people like Karen Hageman, who decided that what this town needs is a great gift shop. So Karen goes out and buys an inventory of items that she hopes she can sell and she spends countless hours in her shop to accommodate her customers. It happens because Bart Caridio decides that he sees an opportunity. He has already had some successful businesses in other places and sees something about a somewhat barren main street in Springfield that looks to Bart like a world of potential. It happens because the Roth family decides to plunge their personal funds into being among the first to recognize the potential of the river front in Glenwood. It happens because Marilou Harriot is willing to put her personal resources at risk to create a great place to have breakfast and lunch. Byan Lauber decides he can make a living servicing automobiles in a one man shop among a world of big repair shops. The folks at 9 Wood make beautiful customized wood ceilings and sell them all over the world. John Stokes and the folks at Improved Products, Inc. sell obscure construction parts that are part of most built projects. And again, these products are

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 3

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4 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce 87375_MWMC_ERpldg_7_75x5c.indd 1

9/17/15 7:28 PM

Ribbon Cuttings

JANUARY

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sold far beyond the borders of Springfield bringing revenue into our area. These people and many more all saw potential in an idea and were willing to place their personal resources at risk to explore that idea, knowing full well that it could go bust or could do well, or do something in between. When you combine the courage, creativity, resourcefulness, ingenuity, and energy of these people into a cluster, you get a community like Springfield that has gone from having a main street that people actively avoided after 4pm to a place that the Register Guard features due to the murals, the arts outlets, and the great places to socialize, shop, and eat. Ever since I slinked out of that seminar in 1985, I have had great admiration for the risk takers who are willing to put it all on the line. The bet could end up making them rich or it could end up in bankruptcy. But without those risk takers we would not have an economy that thrives, we would have far fewer choices in life, we would not have the variety of jobs for our citizens and life just wouldn’t be as fun! Without the courage of these entrepreneurs the vitality and vibrancy that is Springfield, simply would not exist. Your Springfield Chamber is here not only to cheer you on and appreciate the work you do every day, but we are also her to help you and support you. We do networking, advocacy, business promotion, programming, and recognition. We are here for you – jump in and get involved. If you have questions, ideas or suggestions, please call the Chamber and talk with Jeff Thompson. If you would like to join or bump up your level of commitment to the Chamber call the Chamber and ask to talk with Matt at 541.746.1651. Thank you to all of you risk takers who make Springfield the kind of place we all want to live.

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 5

The Beverage Industry



in Your Chamber

McKenzie Mist McKenzie Mist is more than just a water company. We are your neighbors and friends that you can count on for honesty, authenticity, and reliability. We are an extension of your family- who know you by name, and we live, work, and play in the same community that you do. The values that have made our company successful for the last 21 years and which will keep our company successful for future generations are our commitments to keeping our stellar water natural and unadulterated, impeccable customer service, and a genuine caring for our people and the local community. Not only is McKenzie Mist water healthy for you because of the naturally occurring trace minerals contained in each drop, but it tastes GREAT- winning 1st place in the famous Berkeley Springs International Water Tasting and Competition (http://mckenziemist.com/Taste.html). Our naturally pure artesian water comes from a 280 feet deep artesian well and is bottled fresh daily at the source on our privately owned land. With over 500 customer deliveries each week, you can drink up with confidence, secure with the knowledge that our water does not sit for months in some warehouse before being delivered to you. In fact, we circulate through our entire inventory every week. That means that the water flowing to you is 100% natural, farmed locally and very fresh! McKenzie Mist adheres to strict quality control procedures and our water is tested and analyzed by a certified lab frequently and consistently. So drink up with peace of mind, friends! Locally owned and family operated since 1994, we make it our priority to put the best interests of our customers and our employees first. Our customer service department is open 6 days a week and if you call with a question or concern, live people answer the phone from our local headquarters located at 4040 W 11th in Eugene, Oregon. Emails are answered the same business day so that our customers are kept in-the-know. And, we are the only water provider to have a retail location, also located at 4040 W. 11th Av. in Eugene where customers can come to pick up water and related products 6 days a week. In addition, McKenzie Mist can be found at many local retailers such as Market of Choice stores, Sundance, The Kiva, Capella Market, The Red Barn and Sequential stations. With about 10 employees, McKenzie Mist takes measures to make sure our small family of Artesians are happy, healthy, and hydrated by offering company perks that set the bar high. Every employee receives an unlimited amount of McKenzie Mist pure artesian water for their homes and families. All employees are issued company Logo T-shirts, jackets, and hats as well as a $100 stipend to purchase durable boots each year. McKenzie Mist provides a fun and healthy working environment with offices that are flooded with natural sunlight beaming through the two-story tall glass windows and every nook and cranny is beaming life with live plants. It is a common ritual for employees to cook from scratch in the kitchen and enjoy dining together at lunchtime in the employee atrium. Our retail gift shop is pet friendly and employees actually get paid to walk the CCO (chief canine officer) Lily, a beautiful Belgian Malinois! McKenzie Mist helps the good vibes flow by giving over $15,000 in product and services each year to local organizations and events. We have proudly donated and/or sponsored Habitat for Humanity, Occupy Medical, The Relief Nursery, WomanSpace, Volunteers in Medicine, White Bird, McKenzie River Trust, West Coast Dog and Cat Rescue, University of Oregon Young Scholars Program, Willamalane, Food for Lane County, The Local Food Connection, Bite of Eugene, Mt. Pisgah Arboretum and many more. We make it a priority to purchase everything we can from local businesses such as Hummingbird Wholesale, Down to Earth Distributers, Sundance, Kiva, and Bi-Mart. We do this to keep the dollars circulating through our local community. When you purchase McKenzie Mist water you are helping us to create jobs, helping our local economy to thrive, and making it possible for us to continue to donate to organizations that make a difference. We are in business to provide the healthiest water to people, pets and plants at an affordable price. Join in and

6 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

share the good vibes by treating yourself to the healthiest, cleanest, best tasting water. We’re easy to reach by calling 541-747-8072 or by email at [email protected]. Be sure to visit our website at www. McKenzieMist.com, and keep checking us on Facebook at https://www.facebook.com/McKenzieMist. We welcome your visit to our store and will always treat you to a tall, cool drink of refreshing McKenzie Mist water. Contact us today for FREE delivery right to your home or office. Feel the Flow! http://www.mckenziemist.com/

Ninkasi Brewing Company Crafting Culture: A Key to Building a Successful Company It all started in 2006, when two guys who happened to love beer shared a pint at Bier Stein. Since that day, Jamie Floyd and Nikos Ridge, founders of Ninkasi Brewing Company, have built the 36th largest craft brewery in the United States, providing craft beer to 14 states and two provinces. Now employing more than 108, Ninkasi has undergone many changes. Heading into its tenth year of operation, these changes have included increased distribution, production, and the addition of new facilities at its Whiteaker location. Still independently owned and operated, Ninkasi not only contributes its success to producing great craft beer but also to a healthy and dynamic culture. As the craft beer industry evolves and changes so does the brewery. How does Ninkasi weather these changes? By creating an environment where culture is embraced and nurtured. The foundation of which relies on a set of core values that define how the brewery operates day-in and day-out. Five years after its establishment, Ninkasi ranked the fastest growing brewery in the country. This growth significantly propelled the company toward future successes. It also signaled its leadership team of potential changes coming down the pike. It became clear that the brewery’s current culture was strong and a continued focus on preserving a healthy and committed culture would only help the brewery grow and evolve with the industry. Ninkasi’s leadership team crafted a set of core values to help encourage and cultivate a cohesive culture. Under a core purpose to “Perpetuate Better Living,” Ninkasi operates under five core values: -

Quality Output in Everything We Do

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Successful Integration of Work and Life

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Integrity in Our Actions

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Creative Pursuit of Mastery

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One Team

A company’s core values can look great on paper, but where they are most valuable is how they are implemented in day-to-day business. For Ninkasi, these core values are essential for how the brewery operates: 1. They direct the brewery’s decision-making process. With a set of shared values, the company remains mindful of how each and every decision weighs against its core values. 2. They are used as recruiting tools. As the brewery continues to grow, keeping its culture at the forefront of any hire is essential for building upon its foundation. The core values are essential when considering candidates for a position and growing the Ninkasi team. 3. They hold employees accountable. Each and every member of the Ninkasi team has a common understanding of how the brewery does business and what is expected. They instruct leadership and managers on how to set expectations for their teams.

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 7

4. They inform business partners of Ninkasi’s identity. Whether it’s conducting business with a new distribution partner or a hop supplier, it is pertinent to Ninkasi’s business that its partners understand what it values and the culture behind the company. Ninkasi believes that these shared values are a major contributor to helping the brewery achieve top employer rankings including the “100 Best Companies to Work for in Oregon” from Oregon Business Magazine and ranking on this year’s list of “100 Best Places to Work” from OUTSIDE Magazine. As the company continues to grow and evolve, so does its importance on operating with these core values in mind. ninkasibrewing.com

Plank Town Brewing Company A conversation with Plank Town Brewing Company’s Bart Caridio By Jeff Thompson I recently sat down with Bart Caridio to talk about the Beverage Industry. After 21 years in the industry, he has a vast knowledge about brewing, a great understanding of what people enjoy and a keen eye on detail which was very visible during our conversation at Plank Town. As we talked, his attention was drawn to details that needed to be addressed after the lunch crowd had departed. Although he did not need to be, he was very apologetic about it but as all business owners and managers know, it is that attention to detail that keeps any business competitive. But in Plank Town’s case, it is what sets it apart. For those who may not know it, Bart is the owner of Sam Bonds Garage at 407 Blair Street and Sam Bonds Brewing Company at 540 E 8th Avenue in Eugene as well as the Axe and Fiddle at 657 East Main Street in Cottage Grove. All three are traditional bars while Plank Town is a restaurant and pub. Bart was awarded the Springfield Chamber’s 2015 Business Person of the Year and said he was quite humbled and appreciative of the recognition. “It has been fun to be a part of the revitalization in Downtown Springfield and I look forward to the next phases of our growth.” said Bart. He is excited about the ever expanding growth he has seen in both Downtown Springfield and at Plank Town. Bart credits downtown revitalization for the success of Plank Town. The percentage of beer sales increases with the success of the evolving food menu offerings. He also told me that the weekend brunch has taken off. I have not had the opportunity to experience the Brunch Menu but after viewing it on their website, I am determined to give it a go. They are also in the process of replacing a small fermenter with two new 20 barrel units which will increase their production by 30 barrels. They currently produce between 100-120 Barrels per month but with the upgrade they should be ramping up to about 2,000-2,500 barrels per year for distribution. Their two most popular beers are Blue Pool Pils and Riptooth IPA but some other popular beers include Odd Fellow Wheat, The Lost City IPA, Streetcar Stout and Foggy Scotsman Porter plus they rotate through a number of seasonal ales and lagers. Plank Town is currently bottling 7 barrel aged beers. The major distributors for these bottled offerings are the Beer Stein and Market of Choice. The normal markup makes it hard to sell wholesale but they are being ingenious with the packaging wood labels, one of which Mayor Lundberg took with her on the United Front trip last week. Bart also educated me about Cask Ales. I was fascinated as he explained the difference between natural carbonation versus the standard CO2 method. Take a look at this explanation of Cask Ales from the Plank Town website: “Cask Ales We also feature two beer engines pouring a rotating selection of both house- and guest-brewed cask-conditioned ales for a different beer experience.

8 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

Whereas beer normally goes through a conditioning phase after the yeast has been removed, cask ales experience a secondary fermentation period on the yeast right in the cask. This results in a natural carbonation that is much less pronounced than standard beer. Cask ales are traditionally stored and served at “cellar temperature” rather than refrigerated, and are poured through beer engines that “pull” the beer instead of “pushing” it with CO2. The result is a smooth and highly quaffable beer that brings out the subtleties, and complexity, of the hops and malt.” I can’t wait for the next opportunity to try some cask conditioned ales. If you have not yet been to a Plank Town event, you are really missing out. I attended their December event named “From the Woods”, a tasting of barrel aged offerings from not only Plank Town but from other breweries in the state. What a marvelous blend of tastes and I don’t mind telling you that I have become fond of barrel aged beers. I am very excited about the news about Plank Town’s 3rd Anniversary Celebration on February 27 & 28. Their Facebook page lists their upcoming events including the anniversary: “Join us in celebrating our 3rd anniversary for a truly rare gathering of real ales. We will have pins of cask conditioned beer flowing with creations from Plank Town Brewing Company, Brewers Union Local 180, Agrarian Ales, Claim 52 Brewing, Block 15 Brewing Co., McMenamins High Street Brewery & Cafe, Santiam Brewing Co., Viking Braggot Company, Oakshire Brewing, Sam Bond’s Brewing Co., Sky High Brewing & Pub, and even a cask conditioned cider from WildCraft Cider Works! $10 entry comes with a specialty cask glass, drink tickets, and discounts on food. Starts at 12pm Saturday and Sunday and goes until 10pm or until the pins drop! Brunch starts at 10am Sat & Sun and goes until 3pm. Cheers to turning 3!” I know I am going and I hope to see you all there. planktownbrewing.com

Print Trends for the Beverage Industry By Sarah Evans, Marketing Manager at Shelton Turnbull Every beverage manufacturer desires to produce a product that is of the highest quality and has an appeal strong enough to stop consumers in their tracks. The process of understanding the trends that support this desire can be something that a lot of beverage manufacturers don’t have the advantage of keeping on top of. This is where a partner in the industry, one that is dedicated to your success as much as their own, is crucial! Shelton Turnbull is a local Green Solutions print and promotional products provider. We have enjoyed working with local businesses for over 90 years, including producing beverage labels for industry leaders within the craft brewing market. Our focus on detail from suggesting and sourcing sustainable yet durable materials, to the actual printing and custom finishing techniques produces a final product that is a unique sensory experience. Simply put, we help bring brands to life. Supporting the growing beverage industry has been a rewarding and yet humbling experience for Shelton Turnbull. We enjoy working with local businesses and supporting growth within our state, but it’s also shown us a unique avenue for growth within our industry. It’s no secret that print is in a rebirth period of sorts. Within our 90 plus years in business we have gone from a company known for producing forms and office stationery, to one which is more of a strategic partner producing a variety of print and promotional products to support our customers’ specific needs. It’s keeping us on our toes in terms of understanding trends and techniques to exceed our customers’ expectations. We keep a close eye on details such as materials sourcing and sustainability to allow our customers a unique position within their industry. In the overall scheme of business, this allows us to be not just their printer; but a partner in achieving success for their business. For this reason, Shelton Turnbull continues to invest in growth areas to support our customers. This includes the acquisition of Green Solutions Printing and AdPro Northwest, which have enabled us to become a sustainable green solutions printer, as well as offer promotional products. This one-stop-shop experience is a great added value to our loyal customers who are looking to streamline their operations in working with just one vendor that knows and understands their brand and marketing initiatives. Working with the beverage industry has evolved the way we do business and we are excited to continue working and growing with them.

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 9

Upcoming Local Events

FEB 11



The Arc Lane County’s Annual Awards Banquet Dinner



The Arc Lane County at 4181 E St, Springfield, Oregon 97478



FEB 12



Terrapin Flyer feat Melvin Seals and Mark Karan - Mardi Gras Tour - Eugene Oregon



The WOW Hall in Eugene, Oregon



FEB 27



Plank Town’s 3rd Anniversary & Cask Ale Festival Weekend



Plank Town Brewing Company at 346 Main St, Springfield, Oregon 97477



MAR 5



Wine & Salmon Festival



Lane Community College, Catering Center4000 E. 30th Ave, Building 19 Eugene, OR 97405

“A Red Carpet Affair” Wow! That was some Red Carpet event! by Tori Thomas

On the evening of Friday, January 15th at the Center for Meeting and Learning nearly 250 Chamber members came together for an evening of celebration at the Annual Awards & Installation Banquet. Each year we are honored to recognize invaluable service and contributions to our community by a few special individuals. Here is a re-cap of the evening’s celebrations. Marilee Woodrow was awarded First Citizen for her community service and leadership in community organizations. She is inspirational and always thinks about the betterment of our community. Mayor Christine Lundberg offered this comment “Marilee Woodrow is a fantastic person from every angle. She is a dedicated public servant who gives her all too every project or committee she is part of. She unselfishly contributes to so many projects in our community and always brings with her a positive attitude making those around her feel good about themselves and the work they are doing. She is not only a wonderful public servant and community cheerleader, but also a dear friend.” Bart Caridio from Planktown Brewing Co. received Business Person of the Year. Bart has made and continues to make a difference in our communities. Bart is Always the first one to lend a hand, sponsor a program, and help out

10 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

with a charity. He is an outstanding businessman but even more important he is an outstanding individual. Bart has had a hand in revitalizing several communities. His reputation for bringing a quality product in a quality atmosphere preceded him. Springfield Papa’s Pizza was named Business of the Year for their continued leadership in the business community through giving and supporting nearly every cause that comes their way. In fact, over the past five years, the Springfield parlor alone has donated more than $375,000 to local schools, churches, non-profits and community members with medical needs. Pillar of the Community nominations were submitted by our Chamber members and there were no shortage of submissions. The following companies were nominated in this category. Lane Transit District Emergency Veterinary Hospital Outback Steakhouse Oregon Community Credit Union Willamalane Park & Recreation District Guaranty St. Vincent de Paul Society Sanipac, Inc.

Bean Counter Tax Services Royal Caribbean International New Hope Christian College Springfield Police Department Swanson Group Plank Town Brewing Co. Square Deal Lumber Co. Aggregate Resources Industries, Inc

After carefully reviewing the submissions, Herb & Shannon Nil’s Guaranty in Junction City took home the award this year. 2016 marks Guaranty’s 50th year in business, and for five decades, Guaranty has developed meaningful relationships with communities extending across the county, and beyond business. In 2015 alone, Guaranty helped 29 groups raise $101,424 together with the Cosmo Creations. A significant contribution in and of itself. In recognizing Guaranty, Chamber President Vonnie Mikkelsen noted, “Pillar of the Community is not just about the dollars, it’s about those moments you can’t put a price tag on; it’s about a nursing home resident discovering a Christmas gift under the tree with their name on it; it’s about 16,000 pairs of socks and countless handmade hats that keep a neighbor warm and dry; It’s about that oft forgotten small, rural 4-H club that receives an unexpected donation because their dreams are important too.” Thank you to all of our members who submitted nominations and congratulations to all of our nominees. Greeter of the Year was presented to Todd Fortier from Todd’s Auto Body in Springfield. Staff presented Cornerstone awards to John Lively, Nancy Stark, Valerie Coomes, Tim & Jenny Woolley and Vonnie Mikkelsen. The evening wrapped-up with the smooth sound of jazz rhythms provided by the Chris Hayes Quartet. Chris Hayes is the former lead guitarist for Huey Lewis and the News and academy award nominee for the song “Power of Love” featured in Back to the Future. Chris is a Springfield resident and we were pleased to have his quartet perform at the banquet. The Annual Awards dinner wouldn’t be possible without the support of our members. A special thank you to Sanipac, Inc as our presenting sponsor. Sanipac has been taking care of business, in Springfield for over 40 years and we are grateful for their commitment to the betterment of our community. Thank you to the following table sponsors: Producers Directors EARS IEQ, Techonology McKenzie-Willamette Medical Center Springfield Utility Board The Register-Guard

Banner Bank City of Springfield InnSight Hotel Management Isler CPA Lane Community College Lane Transit District Leahy Van Vactor Cox & Melendy Springfield Area Chamber Greeters Committee Springfield Papa’s Pizza Springfield Public Schools Willamalane Park & Recreation

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 11

Award Winners

Marilee Woodrow-First Citizen

Bart Caridio-Business Person of the Year

Todd Fortier-Greeter of the Year

Springfield Papa’s Pizza-Business of the Year

Vonnie Mikkelsen-Cornerstone

John Lively-Cornerstone

Guaranty-Pillar of the Community

Valerie Coomes-Cornerstone

Nancy Stark-Cornerstone

Tim & Jenny Wooley-Cornerstone

12 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

February 2016 Events Sunday

Monday 1

Tuesday 2

Wednesday 3

Thursday 4

Friday 5

Saturday 6

SCORE Business Counselling, 10:30-12:30 at the Springfield Chamber by appointment only 7

8

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10

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Government Issues Committee 7am at Gateway Taphouse

Shelton Turnbull Business After Hours 5:307:30pm at 3403 W. 7th Ave in Eugene

Greeters, 7am at Springfield Elks Lodge

SCORE Business Counselling, 10:30-12:30 at the Springfield Chamber by appointment only

Membership Committee 8:30 at the Washurne Cafe

Greeter Executive Committee, 4pm at the Springfield Depot

Education Committee 3:455:15 at Gateways High School

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Quarterly Membership Breakfast 7-9am Holiday Inn SpringfieldEugene

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22 Ribbon Cutting - Noodles & Company 10am 2820 Gateway Street in Springfield

Executive Committee Meeting 7:30am at Hilton Grand Garden

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Economic Development Committee, 12:00 at Roaring Rapids Pizza Real Game of Life 8:30-12:30 Agnes Stewart & Thurston Middle Schools

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Greeters, 7am at Springfield Elks Lodge

SCORE Business Counselling, 10:30-12:30 at the Springfield Chamber by appointment only

Springfield Chamber Greeters Business Expo, 10-4 at Valley River Center, 293 Valley River Way in Eugene 27

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Government Issues Committee, 7am at Gateway Taphouse

Board of Directors Meeting, 7:00am at the Hilton Garden Inn

Greeters, 7am at Springfield Elks Lodge

SCORE Business Counselling, 10:30-12:30 at the Springfield Chamber by appointment only

High School Career Day 7-12:30 at Springfield High School

Gateway Development Committee 12:00 at the Hilton Garden Inn

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SCORE

Counselors to America’s Small Business

®

Meets at the Springfield Chamber of Commerce Sign up for a free business counseling session with SCORE: Counselors to America’s Small Business. Counseling sessions are 1 hour long and are on a first-come firstserved basis. To RSVP, call Vicki at the Springfield Chamber of Commerce at 541.746.1651. Advance registration is required.

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 13

Highlights of the University of Oregon Oregon Regional Economic Indexes for November 2015 Release date: : January 28, 2016. Sponsor: KeyBank

Regional economies gained momentum as 2015 drew to a close. Both the raw numbers and the moving average measures, which smooth monthly volatility, were above average for all major metro areas in November. Recall that “zero” for these measures indicates relative average growth; each region has its own underlying growth rate. Residential housing units permitted were strong across the state, contributing negatively to the Salem area measure. Bend, Eugene-Springfield, and Medford housing permits jumped on the back of multifamily housing projects; expect some moderation in the December numbers. Still, housing sales remain strong, suggesting continued support for building activity. Individual employment components broad labor market indicators generally contributed positively to the measures. Low unemployment rates, low levels of initial unemployment claims, and steady labor Latest Eugene/Springfield Employment Numbers

Metro Economic Indicator UNEMPLOYMENT RATES Springfield – Eugene* Nov 2015 5.5% Oct 2015 5.7% Nov 2014 6.7% Oregon* Nov 2015 5.3% Nov 2014 6.5% United States* Nov 2015 4.8% Nov 2014 5.5%

CONSUMER PRICE INDEX

(All urban consumers, 1982 – 1984 = 100) Portland-Salem, OR-WA Jan-Jun 2015 237.838 Yearly Change 0.0% United States November 2015 Yearly Change

NONFARM PAYROLL EMPLOYMENT November 2015 Springfield – Eugene Total 154,300 Mining & logging 800 Construction 6,200 Manufacturing 13,100 Trade, transp. & util. 30,400 Financial activities 7,900 Professional & business services 16,800 Ed. & Health Care 24,600 Leisure & Hospitality 16,000 Food Svc/Drinking 12,600 Other Services 5,000 Government 30,300

force growth indicate that local labor markets are strong in Oregon. The Portland metro area is now less of an outlier as most regions are growing at rates similar to that experienced in past expansions. Tim Duy, Director, Oregon Economic Forum Adjunct Assistant Professor, Department of Economics [email protected]

Upcoming

Ribbon Cuttings Mon., Febr 22 @ 10 am Noodles & Co. 2820 Gateway St. Springfield Thu., Apr 7, @ 10am Epic Fitness Solutions 790 30th Street #F Springfield

http://www.qualityinfo.org & http://www.bls.gov/cpi *Not seasonally adjusted.

237.335 0.5%

14 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

What’s Up Springfield! February Business After Hours Thank you to Shelton Turnbull for hosting

The Chamber’s Education Committee - Invest in the Future It is February and already the Chamber has finished nearly half of its Education Committee events. Career Exploration, DECA judging and two of four of the Real Game of Life events have already taken place. In the coming weeks we will hold two more Real Game of Life events, High School Career Day, the Campus Bound Program and Middle School Career Day. There are still volunteer opportunities for these events. Sign up today, Invest in our future, and make a difference in the lives of these young people.

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For our Members Reserve your space in the 2016 Springfield Magazine + Directory today. Ad sales for the 2016 Springfield Magazine + Directory are officially underway.

Yes, Springfield!

We are excited to have found new and innovative ways to get the magazine in front of business eyes outside of our region using digital media while still continuing our print run. “Taking Care of Business” is the main theme for the magazine as we focus on the great things going on in our community and the members that drive the development.

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2015 Springfield Magazine + Directory Cover

Make an investment in your company today. Buy an ad in the 2016 Springfield Magazine + Directory.

BAH 2016

BUSINESS AFTER HOURS We would like to thank all our 2015 Business After Hours hosts and a big thank you to all our members and nonmembers who supported 2015’s Business After Hours. Well done and thank you for the memories. As we say hello to 2016, many of our great members have stepped up and agreed to host a Business After Hours. Judging by this list, 2016 promises to be the best year ever for Business After Hours networking. We look forward to seeing you there. March 9 - To Be Announced April 13 - Kendall Chevrolet Cadillac of Eugene 846 Goodpasture Island Road in Eugene May 11 - Banner Bank and Wynant’s Family Health Foods 707 Main Street in Springfield July 13 - IEQ Technology 220 5th Street, Suite 100 in Springfield

August 10 - Shadow Hills Country Club 92512 River Road in Eugene October 12 - Volunteers in Medicine 2260 Marcola Road in Springfield November 9 - Lithia Toyota of Springfield 163 South 9th Street in Springfield December 7 - Holiday Inn Springfield-Eugene 919 Kruse Way in Springfield

16 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

Education Volunteers The Chamber’s Education Committee reached over 2,500 students with the major changes made to programs last year. Now in 2016, the committee has continued their pledge to provide meaningful programs that reach as many, if not or more, Springfield Public School students. The elementary program for 5th graders, Real Game of Life, was expanded to all 5th graders of the Springfield District last year. The increase proved successful; and all the schools involved are excited to participate again in the program. The 4 Real Games of Life programs will be hosted at each middle school and will have 8th graders helping all the way through. Each program will need about 12-15 volunteers to assist the 5th graders with the 8th grade helper as they play the life-sized board game. High School Career Day, for the second year in a row, will be hosted in February and will see both Springfield and Thurston attending. The committee, along with hosting high school (Springfield) has worked out a schedule in order to invite Willamette Leadership Academy, A3, Gateways and the Springfield online students. Format changes made last year will continue with a slight alteration in program length. The program needs 50 business volunteers to have booths. Middle School Career Day sees all 8th graders of Springfield Schools in a 4 hour span. Each middle school student is given an opportunity to visit a variety of career booths and participate in mock interviews. About 30-35 volunteers are needed for business booths and 30 or more needed for mock interviews. For information on the committee or volunteering at any of these fun-filled programs, please contact the Education Committee staff liaison, Katie Yeager or Committee Chair, Brenda Hansen. Real Game of Life @ Thurston MS

February 12

8:30 am – 12:30 pm

Real Game of Life @ Agnes Stewart MS

February 12

8:30 am – 12:30 pm

High School Career Day

February 25

7 am- 12:30 pm

Middle School Career Day

March 15

7:45 am- 12:30 pm

Katie Yeager, Education Committee Staff liaison [email protected] Brenda Hansen, Committee Chair, Horace Mann Insurance [email protected]

Brewing Up Business QUARTERLY MEMBERSHIP

BREAKFAST

TUESDAY, FEBRUARY 16 • 7-9AM HOLIDAY INN EUGENE - SPRINGFIELD 919 KRUSE WAY IN SPRINGFIELD SPONSORED BY:

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 17

Board of Directors

Left to Right: Natasha Boska, Jeff Thompson, Vicki Wisvary, Paul Schwartzberg, Judy Clark, Matt Favreault, Tori Thomas, Vonnie Mikkelsen, Katie Yeager

Springfield Chamber Staff President & CEO Vonnie Mikkelsen Office Manager Natasha Boska Director of Membership Development Matthew Favreault Director of Membership Benefits Paul Schwartzberg Director, Community Relations & Public Affairs Jeff Thompson

Visitor & Membership Services Coordinator Vicki Wisvary Program & Events Coordinator Katie Yeager Director, Event & Programs Tori Thomas Member Benefits Advisor Judy Clark

Chair Stephanie Fuller Mike Eyster Sanipac, Inc. University of Oregon Greeters Committee Co-Chair Chair: Economic Development Brenda Hansen Committee Horace Mann Insurance Treasurer Chair: Education Committee Dean Huber Bob Keefer Kernutt Stokes LLP Willamalane Park & Recreation Chair: Finance Committee District Immediate Past Chair Robert Killen Erik Jensen MAC Group Umpqua Bank - Retail Banking Center Kristopher Kitz PeaceHealth Sacred Heart Medical Center at Riverbend EXECUTIVE COMMITTEE Mark McCal Charlie Kimball FHA Commercial Connection Murphy Company Jeff Nelson Kristi Kernutt Springfield Utility Board PacificSource Health Plans Angelynn Pierce Pat Melendy Community Member Leahy, Van Vactor, Cox & Cosette Rees Melendy Lane Transit District Chair: Bylaws Ad Hoc Committee Susan Rieke-Smith Springfield Public Schools John Tamulonis The City of Springfield Steve Roth Roaring Rapids Pizza Company Kim Thompson Oregon State Employment Corin Simonsen Department Comcast Business Chair: Membership Committee Sue Slaughter-Nichols DIRECTORS HR Essentials and Solutions Chad Campbell Chair: Gateway Development McKenzie-Willamette Medical Committee Center Mary Spilde Bob Fondren Lane Community College Springfield Utility Board Chair: Government Issues Committee

18 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

New Members Member Renewals Welcome

Thank you for your loyalty!

January 2016

January 2016

Cascade Chorus

AAMCO Transmissions

Lane Community College

Henry, Petersen, Berry & Quigley, LLP Certified Public Accountants

Alsco

Lane County Human Resource Association

Hyland Business Park, LLC

Apex Professional Development Network

Noodles & Company

Blink New Media LLC

Lane United Football Club

Roseburg Forest Products

Bookkeepers Unlimited

Seacret, Connie Loop

Buster’s Main Street Cafe and Bottle Shoppe

LegalShield: Julianne Harris, Independent Associate

Sheild Catering Springfield Holistic Health Center, LLC

McDonald’s Thurston

Cardinal Services

McKenzie-Willamette Medical Center

Cascade Medical Associates

Willamette Family Inc.

Chase Flowers & Gifts Cin, Co Janitorial Collura Benefits Consulting, LLC

Misun Kang, DMD LLC NW Natural Ordell Construction LLC

Creative Awnings & Shelters, Inc.

Pacific Cascade Federal Credit Union

Epic Fitness Solutions

PeaceHealth Laboratories

Evergreen Land Title Co.

Planet Fitness

Farmers Insurance, Lizbeth Hurley

Primerica Financial Services

Fix Auto Springfield

Re/Max Integrity

Friend of the Chamber, Golden

SalonSalt

Friend of the Chamber, Moore

Schelsky’s Landscape & Irrigation, Inc.

Friend of the Chamber, Nelson Friend of the Chamber, Rexius G Group, LLC

Jeff Thompson Community Relations Director [email protected]

Liberty Tax Services

Bu-Ya Bookkeeping

The Flower Market Inc.

For information about advertising opportunities available through the Springfield Chamber contact:

Lane Events Center

HR Essentials and Solutions Improved Products, Inc. International Paper John Hyland Construction Inc. KPD Insurance Inc.

McKenzie Business

A LEADS AND NETWORKING ORGANIZATION SINCE 1974

Small Business Development Center SPEC Industries, Inc. State Representative Phil Barnhart The Register-Guard Umpqua Bank - Gateway Umpqua Bank - Main Street Umpqua Bank - Mohawk

MBA

In MBA our goal is to support our community by supporting each other. The McKenzie Business Association is committed to lasting partnerships, focusing on leads and networking with other McKenzie Business Association members. Join in 2015 and received the second quarter membership free. Interested in becoming a member? For more information call Micki Waters, 541-484-4304. The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 19

New Member Profiles It began in 1995 with a simple concept— serve fresh food fast. Something that was virtually unheard of at the time. Fast forward to the present… and we’re redefining the fast-casual dining industry once again. Noodles & Company offers the world’s favorite noodle dishes, sandwiches, salads and soups, all in one restaurant. Each dish is carefully hand-made to our guests’ specifications, using only the freshest ingredients. We’re proud to use REAL Food and REAL Cooking for REAL Flavors. That’s how we’re Made. Different. from anything you’ve ever tasted in the fast-casual world. Our dishes are inspired by the individuality, creativity and cultural heritage of cuisines from around the globe. From Penne Rosa to Japanese Pan Noodles, The Med Salad, Thai Curry Soup, and of course our famous Wisconsin Mac & Cheese, only the most authentic ingredients make the cut. Whether you’re looking for a cozy spot to share a meal with a friend, it’s family dinner night or you’re catering a party, Noodles & Company is the perfect place to get together with loved ones and share a moment around the table. noodles.com

20 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

Member Events

Marketplace@Sprout! Featuring the best locally grown and prepared foods, artisan goods, and live entertainment. Every Friday, 3-7pm. Location: 4th & A Street. www.sproutfoodhub.org Contact us at [email protected] or 541.345.7106

2nd Friday Art Walk Join us every second Friday of the month to celebrate local artists, musicians, and merchants in our beautiful Downtown Springfield! Venues and artists change monthly. Next Art Walk: Feb. 12 • 5-8pm For more information on upcoming 2nd Friday Art Walks, please visit us on Facebook at Downtown Springfield Second Friday Art Walk or call us at 541.345.7106 eugenespringfieldartproject.org

Registraton is strongly suggested and lunches are available on site. For more information click below. February 4: Come hear from Courtney Griesel, Economic Development staff for the City, will discuss the art of parking downtown now and the potential for parking in the future. February 18: To be announced springfieldcityclub.org

Springfield Forum

entrepreneurs and interested others have the chance to enjoy networking with one another. Anyone is welcome to attend.

The Springfield Forum (Formally the Senior Forum) is a open to members fertilabthinkubator.com of all ages to hear about things going on in the community. It is held at the Springfield Depot every Monday Raising Money from Investors morning from 9:30-10:30 so come on down and be part of this dynamic February 11 @ 5:30 pm - 7:00 pm group. Fertilab, 44 W 7th St. Feb 1st - Group Meeting Eugene, OR 97401 United States Feb 8th - Jeff Thompson from + Google Map the Springfield Area Chamber of Commerce Feb 15th - To be announced Feb 22th - Jan Aho from Pearl Buck Center Feb 29th - To be announced

Artisans at Work Second and Fourth Tuesday, 3-4:30pm • Free willamalane.org

Fertilab Startup Center 138 Main Street in Springfield

Springfield City Club The following is the schedule of City Club meetings over the coming weeks. All meeting are held at Willamalane Center in the Ken Long Room starting at 11:45-1:00pm.

Coffee Meetups Feb 2 & 16th @ 9:00 am - 10:30 am On the 1st and 3rd Tuesday of every month join us at FertiLab Startup Are you thinking about raising money Center in Springfield, Oregon for from investors for your startup? free morning coffee and snacks! Caution: securities laws apply. You After brief introductions, local

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 21

Member Events can make mistakes that are difficult to remedy if you don’t educate yourself first. Katherine Moyer, a securities laws expert with Endeavor Law Group, P.C., will talk about how to raise investor funds legally. She will cover the recent federal and Oregon crowdfunding rules, as well as how to structure both friends and family and accredited investor financing rounds. Endeavor Law Group is a… Find out more » fertilabthinkubator.com

2016 Hack for a Cause: Eugene Theme: Downtown Livability February 12 @ 5:00 pm - February 14 @ 2:00 pm Downtown Athletic Club, 999 Willamette Street

Eugene, OR 97401 United States

creatives, community organizers, and civic leaders. COLLECT a cash prize… Find out more » fertilabthinkubator.com

Startup Clinic 1A + Google Map Attention whitehats, students, developers, coders and thinkers: Finally, A HACKATHON RIGHT HERE IN EUGENE! We’re challenging you to use your powers for good and improve downtown livability in the most creative way possible. Oh yeah...and you only get 48 HOURS to do it! CREATE far outside of the box, where the rules no longer apply. CONTRIBUTE to the greater good. CULTIVATE your talent and improve your community. COLLABORATE with digital

February 16 @ 5:30 pm - 7:30 pm FertiLab Startup Center, 138 Main St. Springfield, OR United States + Google Map Have a brand new venture or idea for a startup? Feeling lost and overwhelmed, and in need of focus? Need expert mentoring and advice on what to do first? Make an appointment to get diagnosed and prescribed solutions at Startup Clinic! Startup Clinic is a panel of startup experts, here to understand, evaluate, and prescribe actions to

To have your event listed here, email your submissions to Jeff at the Chamber by the 20th of the month.

22 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

Member Events help get your new venture focused, healthy, and on its way to growth and success. This 20 minute, fastpaced, focused, private 1-On-1 mentoring session… Find out more » fertilabthinkubator.com

Meet On Feb 10th The Springfield Code Transportation Stakeholder Sounding Board will meet on February 10, 1:00 – 2:00 p.m. at Springfield City Hall (225 Fifth Street) in the Jesse Maine Room. The public is welcome to attend.

February 23 @ 5:30 pm - 7:30 pm

What: Springfield Code Transportation Stakeholder Sounding Board meeting.

FertiLab Startup Center, 138 Main St.

Who: Stakeholder Sounding Board Members and public.

Springfield, OR United States + Google Map

When: February 10, 1:00 – 2:00 PM

Startup Clinic 1B

Have a brand new venture or idea for a startup? Feeling lost and overwhelmed, and in need of focus? Need expert mentoring and advice on what to do first? Make an appointment to get diagnosed and prescribed solutions at Startup Clinic! Startup Clinic is a panel of startup experts, here to understand, evaluate, and prescribe actions to help get your new venture focused, healthy, and on its way to growth and success. This 20 minute, fastpaced, focused, private 1-On-1 mentoring session… Find out more » fertilabthinkubator.com

Where: Springfield City Hall Jesse Maine Room, 225 Fifth Street, Springfield. Springfield Stakeholder Sounding Board Agenda I. Welcome / Introductions – (5 minutes) II. Purpose of the Project (10 minutes) III. Review Project Scope and Timeline (8 minutes) IV. Review Transportation System Plan (TSP) Recommended Focus Areas (2 minutes)

The Stakeholder Sounding Board consists of a broad variety of stakeholders that represent different interests in Springfield. The sounding board will advise City Staff on code changes that should occur to implement the policies and actions that were adopted in the Springfield Transportation System Plan. Additional information: For more information, contact Emma Newman at 541-726-4585 or at enewman@ springfield-or.gov. springfield-or.gov

V. Review TSP Policies and Actions (10 minutes) VI. Discuss Code Change Parameters (10 minutes) VII. Question and Answer (10 minutes) VIII. Next Steps (5 minutes) Background:

Springfield Code Transportation Stakeholder Sounding Board Scheduled To

to meet the long-term (20-year) needs of Springfield’s residents, businesses, and visitors. Through coordination with community members and affected public agencies, the City of Springfield developed a TSP for improvements of all modes of transportation in Springfield, including the roadway, bicycle and pedestrian, transit, and rail networks. The plan also includes a transportation improvement and financing plan. Now that the TSP is adopted, the Springfield Development Code (SDC) must be updated to fully implement the TSP.

The Springfield Transportation System Plan (TSP) was jointly adopted by the City of Springfield and Lane County in March, 2014. The City of Springfield completed a planning process to look at how the transportation system is currently used and how it should change

Expert-in-Residence Public Lecture Monday, February 15 at 7 PM for the SCI Expert-in-Residence Public Lecture! The Sustainable Cities Initiative and the University of Oregon Department of Architecture are proud to present the 2016 SCI Expert-in-Residence, Denny Zane. He is currently the Executive Director of Move LA, an organization working to unite labor, business, community

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 23

Member Events organizations, and students in an effort to provide adequate funding sources to develop a clean, efficient, and robust transit system for Los Angeles County. The organization facilitated the campaign for getting Measure R, a half cent sales tax for transportation, on the 2008 ballot and was a driving force behind its passage. Zane’s presentation will focus on communicating effectively to the general public on the need for efficient, accessible, and equitable transit opportunities. He has been active in politics since the early 1970s and served as both a City Councillor and as Mayor for the City of Santa Monica.

Innovation representatives for the 30th Annual National League for Innovation Art Competition. Our juror for this year’s competition will be our recently retired Dean of the Arts Division, Rick Williams. Rick is an active member in the arts community. He is a strong advocate for the Arts and Arts Education. He is a well-known photographer and has exhibited his work nationally throughout his career.

UO campus

The show runs from February 16 – March 9. A reception will be held on Thursday, February 18 from 1:00 – 2:00 pm. The reception is free and open to the public. The gallery is located in building 11 on main campus, 4000 E. 30th Avenue. There is no charge for admission. The Art and Applied Design Department phone number is 541463-5409.

Reception to follow

lanecc.edu

Monday, February 15 7:00 pm 206 Lawrence Hall

sci.uoregon.edu

2016 Lane Community College Juried Student Art Exhibition Opens February 16. Eugene, Ore. – The Lane Community College Art Gallery is proud to present the Juried Student Art Exhibition. This exhibition will be held from February 16 to March 9. There will be a reception on Thursday, February 18 from 1:00 to 2:00. The LCC Juried Student Art Show is an exhibition showcasing the best of our current LCC art students. All the student work on display has been created during the past academic year. Along with the selection for the exhibition, our student’s work will also be juried for various awards as well as this year’s League for

‘Age of Love’ movie coming to Wildish Community Theater SPRINGFIELD — A documentary that takes a fresh look at our lifelong pursuit of companionship is coming to Springfield, followed by a “Meet and Greet” much like the senior speed dating event profiled in the film. “The Age of Love” follows the comic and poignant adventures of 30 seniors who attend a speed dating event for 70- to 90-year-olds, and discover how the search for love changes — or doesn’t change — from first love to the far reaches of life. Willamalane Adult Activity Center is sponsoring the screening on Sunday, Feb. 28, from 2 to 4 p.m. at Wildish Community Theater, 630 Main St.

Admission is free. A question-andanswer session with Director Steven Loring, who is Skyping in, follows the showing. Loring says that the desire to love and be loved not only connects the hearts of young and old, but remains just as confounding, nerve-wracking and rewarding at any stage of life. The film follows 10 speed daters — recently widowed, long-divorced or never-married — as they prepare for the big day, endure a rush of encounters, then anxiously receive their results. Fearlessly candid about themselves and what they’re seeking, these seniors are spurred to take stock of life-worn bodies and still-hopeful hearts. Then, as they head out on dates that result, comic and bittersweet moments reveal the universality of worries over physical appearance, romance and rejection, loss and new beginnings. Even though this topic focuses on the senior experience, it is enjoyed by audiences of all ages. An “Age of Love” Meet and Greet is scheduled March 11, 6-9 p.m. at Willamalane Adult Activity Center, 215 W. C St. Those 65 and older who are ready to meet new friends are invited to take the first step at this unique, low-pressure event. Willamalane will start taking registration for 15 men and 15 women after the movie. The cost is $5. For information, call 541-7364444.

willamalane.org

24 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

Member News United Airlines to Increase Seat Capacity on its EUG-SFO Route Eugene – Officials with Eugene Airport (EUG) announced Monday that United Airlines will upgrade to mainline service on its Eugene to San Francisco (SFO) route beginning June 9, 2016. United will utilize Airbus A319 and A320 aircraft on the EUG-SFO route, replacing the RJ200 aircraft and reducing the RJ700 frequency to once per day. United Airlines planners are anticipating a 31 percent increase in seat capacity out of EUG using the larger aircraft, though the number of flights to and from SFO will be reduced to four from the current six flights on smaller regional jets. The RJ200 and RJ700 aircraft have 50 and 70 seats respectively whereas the A319 and A320 aircraft have 124 and 150 seats respectively. “We are grateful that United Airlines has recognized the strength of the Eugene market,” said airport director Tim Doll, A.A.E. “Passengers continue to support strong air service at EUG which impacts the local economy.” The larger aircraft have higher priority under flow-control at SFO, which should mean fewer fog and other weather delays for EUG passengers. “It’s important for Eugene passengers to continue to support the SFO route,” said Airport Advisory Committee Chair, Matt Hogan. “Choosing to fly local supports stronger air service at EUG.” United Airlines operates 55 A319s and 97 A320s. United was the first airline to serve Eugene, beginning in May of 1943. Today they hold 31 percent of the market share with daily nonstop service to Denver and San Francisco. flyeug.com

Greeting from PeaceHealth! We are embarking on a process of considering and planning for the future facility needs, of the communities we serve in Oregon. We have engaged NBBJ Consultants, (a firm founded in 1943 by Seattle architects Floyd Naramore, William J. Bain, Clifton Brady, and Perry Johanson), to help with developing a Facilities Master Plan across all PeaceHealth facilities in Washington, Oregon and Alaska. We have asked NBBJ to conduct interviews with key stakeholders, to gather insight and information to be input into the Master Plan. The key stakeholders include: physicians/medical directors, board committee chairs and members, Lane County and Eugene/Springfield/ Cottage Grove/Florence civic leaders, executives of other medical companies, and PeaceHealth executives. The 20-30 minute interviews will be held at PeaceHealth Sacred Heart Medical Center at RiverBend, on Monday, February 22, and Tuesday, February 23, 2016. Although it is preferable for the interviews be conducted onsite, a call-in option will be available. A Doodle Poll will be sent in addition to this letter where you may provide at least three (3) dates/times, that would be convenient options for your interview (or for the executive you assist). If a colleague has also received this invitation, please feel free to combine your interviews. We appreciate that this is a very short turn-around time in which to schedule the interviews. For PeaceHealth, this is a high-priority objective that will impact the communities we serve for years to come. Therefore, we would appreciate your taking part in the Doodle Poll at your earliest convenience. If you have questions, please feel free to contact my executive assistant, Sheridan Nyden, at [email protected], or at 541-222-2009, to discuss your participation. Thank you so much for your support of PeaceHealth, and for your participation in this work. We sincerely look forward to hearing from you. peacehealth.org

Bank Closure Courtesy Notice | February 15th PeaceHealth-Planning for Future Facility Needs

For payroll planning purposes we wanted to let you know that all banks will be closed President’s Day, Monday February 15, 2016. Cardinal Services will be open for business during normal operating hours.

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 25

Member News Payroll Processing Timeline If you want to get employees paid before the President’s Day be sure to submit timecards by 1 PM February 10th in order to get paid Friday, February 12th. cardinal-services.com

Dean of Extended Learning & SBDC Open Forums DEAN OF EXTENDED LEARNING and SBDC OPEN FORUMS FEB. 9, 10, 11, 12 AND 16 Extended Learning and SBDC Dean open forums are scheduled for February 9, 10, 11, 12 and 16 at the DCA (Downtown Campus), Room 421 from 11:00 a.m. to 11:30 am. All interested faculty, staff, and students are welcome to attend. The candidates are: ** KATHYRN CALISE is a Program Coordinator for Lane Community College where she coordinates the Health Careers and Job Training courses and classes offered in the Continuing Education Department. Previously Kathy was an Instructional Coordinating Specialist and an Office Specialist at Lane. Kathy earned a B.A. in Management and Organizational Leadership from George Fox University and an M.B.A from Marylhurst University. Open Forum: Tuesday, February 9. *** MORGAN MUNRO is currently an Instructor and Advisor for the SBDC and Customized Training and Development at Lane Community College. Previously, Morgan was the Campaign Division Director for United Way of Lane County, Marketing Analyst and Management Trainee for McMaster Carr Supply Company, Development Assistant for The Arc or Lane County and Political Analyst and Lobbyist for the National Assembly of Health and Human Service Organizations. Morgan earned a B.A in International Relations with a Minor in Economics from Wellesley College and a M.B.A with a Minor in Organizational

Behavior and Leadership from Case Western Reserve School of Management. Open Forum: Wednesday, February 10. *** JOE HESCH served as the Lean Sensei of Financial Operations for Kaplan Professional Education as well as a Consultant for LED Business Development. Previously, Joe was the Director of Continuing and Professional Education at Anoka-Ramsey Community College in Minnesota and Director of Entrepreneurship at Sheridan College in Wyoming. Joe earned a B.S. in Management, Communications and Leadership from Concordia University and a Master’s in Business with a Minor in Environmental Law from Concordia University. Open Forum: Thursday, February 11. *** PAMELA MOORE is currently a Hearing Advocate for America’s Disability Advocates. Previously, Pamela was the Director of the Criminal Justice Department at Pioneer Pacific College and an Adjunct Instructor of Criminal Justice at Chemeketa Community College as well as Department Chair for the Business Administration/Paralegal Studies Department at Riverside Community College. Pamela earned a B.S. in Social Anthropology with a Minor in Political Science Urban Studies from USC, a J.D. in General Law with a Minor in Constitutional Law from California Southern Law School, and a Ph.D. in Educational Management with a Minor in Organizational Management from Northcentral University. Open Forum: Friday, February 12. *** LONG HUYNH is currently the Director of Tseng College of Extended Learning at California State University at Northridge. Previously, Long was the Executive Director of Graduate School and Student Services at the Academy of Art University in San Francisco, CA. Long Earned a B.S. in Business Administration from California State University at Hayward, a M.B.A. from California State University at Hayward and a Ph.D. in Business Administration from the California University of Technology. Open Forum: Tuesday, February 16. lanesbdc.com

Business Oregon tops $300 million in support for Oregon drinking water systems SALEM – Business Oregon, the state’s economic development agency, recently surpassed $300 million in water system funding that ensures Oregonians have

26 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce

Member News access to safe drinking water. The agency’s Safe Drinking Water Revolving Loan Fund, started in 1998, has provided $330 million in funding to 173 projects across 31 Oregon counties. “I can reel off a long list of projects that the Safe Drinking Water fund has helped finance across Oregon,” said Robert Ault, interim assistant director of Business Oregon’s Infrastructure Division. “It is one of the best tools we have to help communities both large and small maintain a safe drinking water supply.” The agency passed $300 million in August with $10 million in loans and grants for a water treatment plant and water intake system in the City of Lebanon, the largest award in the fund’s history. (The project also received another $11 million loan from the agency’s Special Public Works Fund.) The loans will allow the city to replace a nearly 70-yearold treatment plant and to double the drinking water capacity in the city of 16,000. “Business Oregon’s loan program was a huge benefit for us,” said Ron Whitlatch, Lebanon’s city engineer. “We couldn’t have done it without the Infrastructure Division. Without the low interest rate loan, we likely would have had to raise citizens’ water rates by another 15 percent.” A rendering of the City of Lebanon’s new water treatment plant. Construction is scheduled to start this summer. Who receives loans: Most loans go to small water systems with limited finances for major infrastructure projects. Since 1998, about 85 percent of all funding has gone to communities with populations of 10,000 or less. Download a complete list of projects from 1998 to 2016 in an Excel file, a Google spreadsheet or check out our map. How the program works: The loan fund offers lowcost financing through below-market interest rates and extended loan payment periods. Some low-income communities also qualify for grants. To learn more about funding availability in your community, contact your regional coordinator. Program background: The Safe Drinking Water Act Amendments of 1996 established loan programs to help water systems pay for the infrastructure required to meet public health goals and federal environmental regulations. In Oregon, the Safe Drinking Water Revolving Loan Fund is managed jointly by Business Oregon’s Infrastructure Finance Division and the Oregon

Health Authority. Photos: Find project photos on our Flickr album. For more information Ryan Frank, 971-804-2530, [email protected] oregon4biz.com

United Way’s Community Celebration Set for February 17 Lane County, OR – United Way of Lane County will be hosting the 2016 Community Celebration on February 17, 2016 from 5:30 to 7:30 pm., at the Hilton Conference Center. United Way is inviting the media to attend the event. If interested, please contact Brandy Rodtsbrooks, Director of Marketing and Communications at United Way of Lane County at [email protected] or by calling 541-741-600 “We are excited to celebrate the tremendous impact that partnership and collaboration have made on our community,” notes Dodie Weyhe, Director of Development for United Way. This event is made possible by the generosity of our Event Sponsors, PeaceHealth and PacificSource. This year’s event will be emceed by the 2015 United Way Campaign Chair, Scott Purcell, CEO of Hawes Financial Group. Scott has helped to lead a campaign based on best practices and inspired by community engagement. The event will include the “Best Of” Awards given to local organization who have committed to raising resources, volunteering their time, and using their voice to advocate for a brighter future for Lane County. The “Community Voice Award” will also be presented to a person judged to be exemplary in their efforts to speak out for the community and drive change on a high level. The evening will culminate in the announcement of the 2015 “Alton F. Baker Award,” United Way’s most prestigious recognition. Awarded in the name of Alton F. Baker, one of the original founders of United Way of Lane County, the award recognizes the lifelong achievements of local community leaders and reflects some of the most respected names in Lane County. Registration to the event will close on February 10th. unitedwaylane.org

The Bottom Line • A Publication of the Springfield Area Chamber of Commerce • 27

February 2016

News

• Failure to use best lead response strategies What really works when following up with sales leads? To uncover the most effective outreach strategies, Velocify analyzed the interactions between millions of front-line sales reps and leads. The study revealed an alarming gap between best practices and actual processes for following up with prospective customers appropriately.

Tips

• Protect your new strategy from a competitor by cloning that competitor. Since nobody’s better at spotting holes in a plan than an opponent, assign a person (or a group) to carefully study and learn to think like your main competitor. This can expose flaws and over optimism with your plan that, when identified early, are less likely to be fatal... • Determine if employees know what matters most? On a one-on-one basis, ask your employees these questions: What is the one thing that is most important about your job? What are your most critical responsibilities? What do your customers need from you? What seems like a waste of time to you? Why is your job important to our company? Listen carefully to what your employees tell you. Any disconnect between your perception and your employees’ can be costly. • When potential buyers start to get the jitters? You may receive an email or call with what seems like a dumb pre-purchase question or general concern. They’re worried about making a purchasing mistake. The most effective way to calm their nerves is to get on the phone and provide more information than they’ve asked for. Hearing a real person describe shipping procedures, product quality and years in business can calm their fears. Also, providing more information on your website and in your buying process than you think the average buyer needs helps to prevent anxiety. Whenever you think “everyone knows that” and omit details or explanations, you’re allowing cracks into which doubts can blow in. • Overcome the limits of phone selling by adding a video to the process. After the call, take 10 minutes to create a 30-second “put a face to the name” video and email a YouTube link to the prospect. Use plenty of lighting and position yourself in the right or left third of the frame. The message should be something like this: “Hi Joe, Bob Smith here. Thought I’d put a face to the name. I wanted you to know I really enjoyed our chat and look forward to our next conversation on Jan. 3rd. Thanks.” You can be sure your competitors aren’t doing this, which means you should. • Not all crowdfunding investors are equal Now that it’s easier than ever to get startup capital from everyday investors, you might be tempted to jump on this crowdfunding bandwagon. However, a recent study of 1,036 startups suggests that holding out for a better-known angel investor can positively influence who notices the company next. ... • How small businesses can attract top talent? Contrary to popular belief, a high salary isn’t always the deciding factor for a job candidate. In fact, a CareerBuilder survey revealed that a flexible schedule, making a difference, challenging work and working from home are other top considerations. Many talented people prefer to work at small businesses because they’re less bureaucratic, more challenging and often more flexible, so be sure to play these benefits as perks... • Much more...

28 • The Bottom Line • A Publication of the Springfield Area Chamber of Commerce