Full time, 12 month contract, Brisbane - QLD


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Quality and Compliance Manager $91,087.51 - $102,470.85 (HEW 8) Full time, 12 month contract, Brisbane - QLD Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, English language training and settlement services, creative media education, workforce education and student recruitment.

About the Company Griffith College is a higher education institution within the University Pathway Division of Navitas Limited. Griffith College works in association with Griffith University, based on its Mount Gravatt campus, and its Gold Coast campus. The College has been offering pathway programs to domestic and international students for nineteen years across a broad range of disciplines. Eligible graduates progress to the University to complete undergraduate and postgraduate degrees. About the role The Quality and Compliance Manager ensures that the College is compliant with relevant non-financial registration and legislative requirements and provides advice to and manage of College governance processes. This role will embed quality practices including management and oversight of compliance and quality audits, accreditation and registration, continuous improvement of the policy framework, strategic and operational planning, reporting to legislative bodies, and overall compliance with the regulatory framework within which the College operates. Selection Criteria Essential Skills and Experience • Completion of a tertiary qualification or an equivalent combination of relevant experience and/or education, preferably in a tertiary education environment • High level oral communication skills, including the ability to deliver management briefings and consult with staff at all levels of the organisation • Excellent written communication skills with a demonstrated ability to prepare written material such as accreditation reports and committee minutes • Demonstrated experience in producing and monitoring strategic and operational and business plans • Demonstrated experience in continuous improvement of processes and procedures across organisational boundaries, and monitoring outcomes of identified opportunities for improvement • Demonstrated understanding of, and experience in working with, the education sector regulatory framework • Demonstrated computer literacy, including strong skills in Microsoft Office suite packages



Desirable Skills and Experience Experience working in an international education environment What we offer The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, is values driven and an equal opportunity employer. Enquiries and applications, including a cover letter, resume, statement addressing selection criteria outlined on the position description, and three referees should be sent to Leigh Pointon, College Director and Principal, Email [email protected]. Applications close Tuesday 27th June 2017. Successful applicants will be subject to relevant pre-employment checks.

Position Description Title:

Quality and Compliance Manager

Division:

University Partnerships Australasia

Reports to:

College Director and Principal

1. Overview and Objectives of the Position:

The Quality and Compliance Manager ensures that the College is compliant with relevant non-financial registration and legislative requirements and provides advice to and management of College governance processes. This role encompasses responsibility for quality practices including management and oversight of compliance and quality audits, accreditation and registration, continuous improvement of the policy framework, strategic and operational planning, reporting to legislative bodies, and overall compliance with the regulatory framework within which the College operates.

2. Key Result Areas: •

Manage compliance with the regulatory framework, including requirements established through the National Code (2007), ESOS, National Vocational Education & Training Regulator Standards for Registered Training Organisations, Higher Education Threshold Standards, the Higher Education Support Act (2003) and state-based legislation governing higher education providers



Manage all Quality Assurance processes within the College and liaise with relevant external regulatory authorities to facilitate the compliance aspects of College operations



Ensure timely reporting to legislative bodies including Department of Education, Tertiary Education Quality Standards Agency (TEQSA) and the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS)



Manage and contribute to TEQSA registrations, accreditation and re-accreditation of programs in line with government regulatory requirements and College policy



Manage annual submissions, internal and external compliance and quality audits for the College, including those conducted by Tertiary Education Quality Standards Agency, Department of Education

and CRICOS as required •

Provide administrative support such as: -

Contribute to strategic and operational planning and manage reporting of College outcomes against objectives

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Monitor, analyse, report on and ensure compliance with changes in regulatory environment

-

Participate in strategic planning with the College executive

-

Assist in curriculum change/modification approval

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Manage and administer College policy and process development, review and improvement activities

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Monitor and provide updates on government changes to the higher education environment which impact on the College

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Monitor and facilitate ongoing continuous improvement of the College policy framework to support revisions to government legislation and ongoing improvements to business processes

-

Develop Performance Reports on College activities for consideration by Senior Management Team / Executive Committee or Academic Board



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Coordinate reports on benchmarking and tracer studies

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Ensure the currency of internal regulatory related information is up to date

Manage College governance structure, arrange and provide executive officer support to key decision making committees, including Senior Management Team / Executive Committee, Academic Board, Course Advisory Committees, Program Advisory and Joint Coordinating Committees and others as appropriate



Manage student grievances and student appeals processes



Maintain Australian Council for Private Education and Training (ACPET) membership for the College, including updating and renewal of Australian Student Tuition Assurance Scheme (ASTAS) membership



Manage annual review and implementation of Service Level Agreements relating to use of University specialist facilities where appropriate



Establish and maintain strong and effective relationships with key external stakeholders such as the regulatory authorities and the University partner



Assist the College Director & Principal as required.

3. Qualifications and Selection Criteria Essential: i.

Completion of a tertiary qualification or an equivalent combination of relevant experience and/or education, preferably in a tertiary education environment

ii.

High level oral communication skills, including the ability to deliver management briefings and consult with staff at all levels of the organisation

iii.

Excellent written communication skills with a demonstrated ability to prepare written material such as accreditation reports and committee minutes

iv.

Demonstrated experience in producing and monitoring strategic and operational and business plans

v.

Demonstrated experience in continuous improvement of processes and procedures across organisational boundaries, and monitoring outcomes of identified opportunities for improvement

vi.

Demonstrated understanding of, and experience in working with, the education sector regulatory framework

vii.

Demonstrated computer literacy, including strong skills in Microsoft Office suite packages

Desirable: i.

Experience working in an international education environment