Getting Started Guide This package includes: 1. RedCloud Express Appliance
2. Connect Crossover Cable
4. Login to the Application
Connect a crossover cable from an available RJ-45 port on your configuring PC to Port 2 RJ-45 port on the appliance. (This cable automatically sets the computer’s IP address to the required fixed address during the duration of this connection.)
When the log in screen appears, enter the login name and password as “admin” then click Log in.
2. Power Cord
admin
1. Plug In the Appliance
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With the included power cord, plug the power plug into the back of the appliance and the electric plug into a wall outlet or surge protector.
Consult your IT manager for the IP Address and Network Gateway values appropriate to your installation.
Connect to Port 2
Crossover Cable (sold separately through third-party retailers)
The RedCloud Security Management application main menu appears.
5. Configure Port Settings
Connect Power Cord
3. Open Web Browser
From the RedCloud Security Management application main menu, perform these tasks:
Open the web browser on the connected PC and type this IP address: 169.254.1.250.
1. From the top right corner, click Appliance.
[email protected] www.redcloudsecurity.com
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Remove the crossover cable and move the appliance to its required position in the system. 1. Using a standard Ethernet cable, connect one end of the RJ-45 to an available RJ-45 port on the appliance.
2. Click the Ports tab. 3. From the Ethernet Configure page, enter the required values. These include: Name, IP Address, and Network Gateway.
If you get a message indicating a connection or security error, refer to Troubleshooting on the other side of this sheet for instructions.
6. Connect Appliance to Network
4. Click the
Save icon.
2. Connect the other end of the Ethernet cable to the network.
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Troubleshooting 1. If the RedCloud Security Management application site is not found and one of these messages appears...
When using Chrome:
2. If a security exception screen appears...
4. Click the “Confirm Security Exception” button
When using Internet Explorer:
When using Firefox:
When using Firefox: Click “Continue to this website (not recommended).”
When using Safari:
A. If the Link LED on your router is not lit, make sure the Ethernet cable is connected properly.
1. Click the “Or you can add an exception...” link
When using Internet Explorer:
B. If a browser error message appears (like one of the messages shown above), check to ensure the network IP address is not set to 169.254.1.250 because that is the default IP address for the RedCloud Appliance port.
Click the “Continue” button
When using Chrome:
2. Click the “Add Exception...” button
When using Safari:
C. To ensure the cable is properly connected and there is no conflict with the IP address, type “ping 169.254.1.250“ at a DOS command prompt. If there is no response, please double check the connection and IP address. If the connection and IP address are correct, please call RedCloud Security Technical Support for assistance.
All logos and trademarks are the property of their respective owners.
3. Click the “Get Certificate” button
Click the “Proceed anyway” button
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