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ABM is
B2B. Taking Your Sales and Marketing from Good to Great SANGRAM VAJRE
@SangramVajre
What is greatness?
@SangramVajre
greatness Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice. – Jim Collins
@SangramVajre
GOOD TO
Parent Maturity Curve
GREAT PARENTING
Disclaimer: Results may vary
Great Parenting
Good Parenting
Average Parenting @SangramVajre
GOOD TO
GREAT PARENTING
Average Parenting
Good Parenting
▶ Watch TV
Watch Finding Nemo
Great Parenting Watch the entire Rocky series
Feed Play
@SangramVajre
GOOD TO
GREAT PARENTING
Average Parenting
Watch TV
Good Parenting Feed Healthy Snacks
Great Parenting Feed EPIC proportions of pancakes!
▶ Feed Play
@SangramVajre
GOOD TO
GREAT PARENTING
Average Parenting
Watch TV
Good Parenting Play XBOX games
Great Parenting Go flying
Feed ▶ Play
@SangramVajre
GOOD TO
GREAT
Watch all the Rocky movies Feed EPIC proportions of pancakes
PARENTING
Go flying
Watch kids movies
Great Parenting
Feed Healthy Snacks Play XBOX Watch TV Feed Play Good Parenting
Average Parenting @SangramVajre
What is great marketing?
@SangramVajre
Videos
Personalization Email
Metrics
Direct Mail
Influence Conversations
Engagement
Human Interaction
Storytelling
Forms Chats
Service
Magical Moments
Calls
Targeted Ads
Community
Customer Delight
@SangramVajre
ABM is…
@SangramVajre
ABM is B2B. 4-year journey
2016
2017
2018
2019
Better Acquisition
Pipeline Velocity
Account Expansion
ABM is B2B @SangramVajre
The TEAM Framework Simple, Powerful, Connected Capabilities that Drive Account-Based Success
TARGET
ENGAGE
TEAM MEASURE
ACTIVATE
Drive authentic long-term relationships with companies that will love you @SangramVajre
GOOD TO
GREAT
B2B Maturity Curve
MARKETING
TARGET Great Marketing
ENGAGE
ACTIVATE
MEASURE Good Marketing
Average Marketing @SangramVajre
TARGET “It’s very easy for us to think we live in this mass-market world, but we don’t. We live in a micro-market world.” — SETH GODIN on the FlipMyFunnel podcast
@SangramVajre
GOOD TO
GREAT MARKETING
TARGET
ENGAGE
Where you’ve been
Where you might be
Where you are going
Disconnected
Static: “Top 100 accounts”
5x more engagement from targeted accounts
25,000 leads at Masergy
ACTIVATE
MEASURE
Dynamic: “Always On”
~7X 10% Sales Cycle Opportunity Reduction Creation
50% Higher pipeline
70% to 90% NPS score skyrocketed with upserving
@SangramVajre
ENGAGE “I can pay more attention to your content if it can suck less.”
@SangramVajre
GOOD TO
GREAT MARKETING
TARGET
ENGAGE
Where you’ve been
Where you might be
Quantity
Quality
Experiential
Traffic: “All” traffic is equal.
Traffic: Website traffic is down by 15% but now 70% is from the “right” target accounts.
Tools: Went from 22 to 6 tools to do B2B at scale.
-
ACTIVATE
MEASURE
-
Events Website Webinars Emails
70% of the traffic from nontarget accounts.
Where you are going
Cost of customer acquisition: A 60% drop
Tools: 22 technologies Tech Stack - Terminus - Pardot - Salesforce - Salesloft - DealSignal - LinkedIn Sales Navigator
@SangramVajre
ACTIVATE “My title is Account Executive , not Lead Executive.”
— MEG ZELMAN on the FlipMyFunnel podcast
@SangramVajre
GOOD TO
GREAT MARKETING
TARGET
Where you’ve been
Where you might be
Reactive
Proactive
Prioritized
Accounts: 250
Win rate: 95% win-rate
Team Structure: 4 FTE’s
from target account strategy
ENGAGE
Where you are going
dedicated to ABM ACTIVATE
MEASURE
Sales a customer: YOU’VE GOT
MAIL
2X annually survey for satisfaction.
@SangramVajre
MEASURE “Great companies create business model innovation and not just product innovation.”
—BRIAN HALLIGAN on the FlipMyFunnel podcast
@SangramVajre
GOOD TO
GREAT MARKETING
TARGET
ENGAGE
Where you’ve been
Where you might be
Funnel
Double Funnel
One Scorecard
Measure everything: Inbound / Outbound
B2B at scale: Over 500
“Now Marketing can forecast how many reps are needed in which territory and can also predict win-rate with engagement insights.”
concurrent ABM 1:1 campaigns
Metrics: Time on site, ACTIVATE
Velocity, Penetration
Where you are going
–Daniel Day MEASURE
@SangramVajre
GOOD TO
GREAT
B2B Maturity Curve T - Dynamic E - Experiential A - Prioritized M - One Scorecard
MARKETING
TARGET
ENGAGE
ACTIVATE
MEASURE
T - Disconnected E - Quantity A - Reactive M - Funnel
T - Static E - Quality A - Proactive M - Double Funnel
Great Marketing = Efficient Growth at Scale
Good Marketing = Efficient Growth in Isolation Average Marketing = Inefficient Growth @SangramVajre
GOOD TO
GREAT
Mom and Dad as OneTeam
PARENTING MARKETING
Few Activities
Marketing and Sales as OneTeam Few Tools
Great Mom and Dad Aligned
Marketing and Sales Aligned Many Tools
Many Activities
Good
Average
@SangramVajre
So, what matters to you? “Good is the enemy of Great.” – Jim Collins
@SangramVajre
LISTEN
CONTENT
to the Daily #FlipMyFunnel Podcast
text now to get these slides
Text
ABMisB2B to 33777 @SangramVajre
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