Hope for the Journey Home Shelter Assistant


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Hope for the Journey Home Shelter Assistant Operations and Volunteer Coordinator Organization Summary: Guardian Angels Catholic Church in Oakdale is centrally located in Washington County in the suburb of Oakdale. The parish is well known throughout the Archdiocese of St. Paul and Minneapolis for offering its members the opportunity to act with charity and justice and promote the common good through its many services to our neighbors in need. Hope for the Journey Home is an emergency shelter for families experiencing homelessness. Volunteers from many partner churches and faith communities help staff the shelter and serve guests during the hours it is open; 3 PM to 9 AM Monday – Friday and all day on Saturdays, Sundays, and major holidays. The overnight shelter is an integral part of a program of St. Andrew’s Lutheran Church Community Resource Center, where case management and resources for families are provided during the day. Position Description: The Assistant Shelter Operations and Volunteer Coordinator is a part-time (20 hours/week) position, working from 1:00 PM – 5:00 PM alternating Mondays, 2 PM until 9 PM Wednesday and Thursday, and 9:00 AM – 4:00 PM alternating Saturdays. The opportunity for additional hours in support of other staff is frequently available. The Assistant Operations and Volunteer Coordinator ensures smooth operation of the shelter, with responsibilities including (approximate percentage of scheduled hours in parentheses):  Regular contact with representatives from partner churches to monitor recruitment efforts and ensure volunteer eligibility paperwork is submitted to HJH in a timely manner (40-50%)  Orient volunteers and guests to shelter policies and procedures and enforce as needed (10%)  Ensure all volunteers have met insurance requirements prior to serving at HJH (10%)  Monitor and maintain electronic records of volunteers, guests, and household inventory (5%)  Communicate with volunteers if shifts need to be filled by HJH (5%)  Conduct weekly room checks and provide feedback to families (5%)  Re-set rooms as families transition to their new homes (2-3%)  Attend monthly Advisory Committee meetings and bi-weekly staff meetings  Ensure weekly cleaning tasks are completed by staff and volunteers  Other responsibilities and duties, as assigned Required experience, skills, and training:  Maintain strict confidentiality regarding staff, guest and volunteer information  Maintain professional boundaries between staff, volunteers, guests and other stakeholders  Must be able to pass a criminal background check  Valid driver’s license and insurance and a driving record acceptable to the insurance company  Microsoft Word and Excel proficiency and excellent verbal and written communication skill  Ability to work effectively both independently and as part of a team  Ability to be creative and flexible in responding to changing priorities and emerging needs  Moderate physical activity. Able to lift 50 lbs. on a somewhat regular basis, go up and down stairs in a three story shelter, and reset rooms. Preferred experience, skills, and training:  An interest in Social Work or Human Services fields  Experience with people of culturally diverse backgrounds How to apply: Please send a resume and cover letter to [email protected] by December 15, 2017.