in the 21st Century


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Guiding Merchants to Success

in the 21st Century H o w t o P r o v i d e t h e S o l u t i o n s M e r c h a n t s N e e d t o S tay R e l e va n t i n t h i s E v e r - C h a n g i n g R e ta i l E n v i r o n m e n t

Know Thy Customer 51% of U.S. consumers like it when services are personalized according to their interests.

Mind the Millennial

Spread Out Investments

Millennials are more likely than older generations to visit retail stores (35% vs 22%) and are more than twice as likely to use mobile devices to find items (44% vs 18%)

Three billion loyalty cards will operate as mobile-only or be integrated into mobile apps by 2020. (up from 1.4 billion in 2015)

Stay Secure 96% of data breaches in the world focus on payment card data.

Think Outside the Checkout

Create “Instagrammable” Experiences

Nearly 90% of U.S. adults want shorter checkout times.

43% of global online shoppers said interaction with their favourite brands on social media made them respect/value the brand more.

Unify Your Brand

3 out of 4 customers who find online information useful are more likely to visit stores