incontact - gryphon networks integration

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INCONTACT - GRYPHON NETWORKS INTEGRATION DO-NOT-CALL COMPLIANCE FOR INCONTACT Gryphon Networks, the leading provider of best-in-class marketing compliance and sales intelligence solutions, and inContact, a pioneer in cloud contact center software solutions and network connectivity services, partner together to tackle the ever growing challenges pertaining to Do-Not-Call consumer privacy laws. A sharp rise in DNC regulation across global, federal, and state levels, including sweeping changes to the Telephone Consumer Privacy Act (TCPA), and resulting enforcement and class action suits against violators, have made it more difficult than ever for companies to legally engage and market to their customers and prospects.

SEAMLESS INTEGRATION ►

SIMPLE SOLUTION DELIVERS 100% INDEMNIFIED COMPLIANCE Gryphon Networks’ indemnified marketing compliance is seamlessly integrated with the inContact hosted dialing platform using its Intelligent Call Suppression engine, providing customers with a centralized, constantly up to date Do-Not-Call compliance solution. Gryphon’s patented call blocking feature provides far more reliable compliance than traditional list-scrubbing services. 100% compliance is now a simple drag and drop from the inContact/Gryphon DNC “Studio Action”. Once applied to applicable scripts within the inContact dialer, outbound calls are certified in real-time through the Gryphon engine at the point of call initiation using state-of-the-art data communications.

GRYPHON-INCONTACT INTEGRATION BENEFITS •

Real-time Do-Not-Call certifications

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100% indemnified compliance

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Automated TCPA/DNC compliance

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Robust, always on, high volume architecture

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Full IDNC and EBR list control

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Comprehensive Call Curfew engine

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No list-scrubbing requirements

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Multi-channel support

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Included professional regulatory consulting

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Established relationship and lead recovery solutions

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Granular campaign-level rule administration

Contact your inContact representative to learn more about integrating Gryphon into your network. 1.866.965.7227

► 1 866-366-6822

www.gryphonnetworks.com