January

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JANUARY 2013

● 100 LINCOLN WAY EAST, CHAMBERSBURG PA 17201 ● WWW.CHAMBERSBURG.ORG

Chamber honors Ann Wagner as Business Person of the Year

Shoppers lined up Nov. 24 for a free $25 gift card from the Greater Chambersburg Chamber of Commerce.

Chamber gives away gift cards to encourage shopping downtown Pat Horn of Fayetteville was the first in line to receive a free $25 American Express gift card the morning of Nov. 24, part of a Greater Chambersburg Chamber of Commerce promotion to encourage shopping in downtown Chambersburg. Horn arrived at the giveaway site, the courthouse plaza on Memorial Square, at 9:05 a.m. to receive the card from Chamber affiliate Downtown Chambersburg Inc. Chamber employees and volunteers distributed 100 cards beginning at 10 a.m. to encourage people to shop at local stores on Small Business Saturday. The 100 cards were gone in 90 minutes – the last one was handed out at 11:30 a.m. The Chamber received the $25 cards from the U.S. Chamber of Commerce, also a promoter of Small Business Saturday. The Chambers’ promotion worked: It specifically attracted shoppers to downtown stores on Saturday. Horn read about the promotion in a newspaper and decided to go downtown early to replace a lamp broken on Thanksgiving Day. She purchased a light at Lighten Up Chambersburg. To receive a gift card, shoppers had to produce a sales receipt from Nov. 24 that indicated they had spent $25 or more at a store in the downtown central core area. Kendyl Schuchman and her mother Tammy were among others who came downtown specifically because of the promotion by the Chamber. They shopped at The Gift Enclosure, C & C Coffee and other stores. Michael Castrataro, Emily Barnard, Cindy Happel and Jessica Holtry also were among the first in line. “I think it’s a great idea,” Holtry said. “I always like to encourage people to buy local,” she said. “It brought me downtown today,” Happel added.

The Greater Chambersburg Chamber of Commerce honored Ann Wagner as the 2012 Business Person of the Year at the Chamber’s Annual Business Breakfast on Dec. 6. Wagner was chosen for the honor by a committee of business and civic leaders because of her business and charitable contributions to the community. She received the award from Suzanne Miller Trinh, 2012 chair of the Chamber’s board of directors, before about 250 members attending the breakfast at Wilson College. Wagner has been devoted to downtown Chambersburg for more than 35 years, following in the footsteps of her ancestors. She is a partner with her two sisters in the family business, Ludwigs Jewelers, 121 S. Main St. – which opened in Chambersburg in 1877. She is a registered jeweler of the American Gem Society and a graduate of Penn State. Like others in family businesses, Wagner started working early in life -- after school, on weekends, during the summers and during peak business periods. Wagner serves as a board member of Downtown Chambersburg Inc., a Chamber of Commerce affiliate. Wagner is one of only 17 (Continued on page 9)

Report’s findings will launch improvement efforts in area The Greater Chambersburg Chamber of Commerce and other groups interested in improving the quality of life in Franklin County will use information from a new report to tackle the weaknesses revealed in the research. The Franklin County Prosperity Indicators David Polk Report was sponsored by the Chamber of Commerce, Franklin County Area Development Corp., Franklin County Government, Summit Health and the United Way of Franklin County. Researcher Dr. David Polk revealed highlights of the report at the Chamber’s Annual Business Breakfast Dec. 6. The report shows how Franklin County stacks up to seven other counties around the state and along the Interstate 81 corridor, and indicates areas of strength and weakness in health/safety, education, (Continued on page 9)

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THE GREATER CHAMBERSBURG CHAMBER OF COMMERCE The Outlook

Board of Directors

Suzanne Miller Trinh - Zullinger-Davis Law Firm, chair Steve Caldwell - Orrstown Bank, past chair David Sciamanna - Chamber of Commerce, president Jim Hill - R.A. Hill Inc., CADC president Melanie Furlong - Lutheran Home Care & Hospice Inc. and LIFE Lutheran Services, Foundation president Mike Kugler - Susquehanna Bank, treasurer Sherri H. Stahl - Summit Health, secretary Eric Foreman - Susquehanna Bank, chair-elect Derrick Donnell - PA CareerLink Dan May - Chambersburg Mall Blake Truman - Verstandig Broadcasting Jim Zimmerman - Valley Quarries Inc. William Etter - Nationwide Insurance Terry Guberman - Comfort Keepers Andy Grochowski - Lighten Up Chambersburg Rod Hocker - Johnnie’s Restaurant & Hotel Service Inc. Jacqueline Iampietro - Manitowoc Steven D. Lubart - SEK & Co. Kim Smith - Route 5 Troy Garman, RE/MAX Realty Agency Donna J. Adkins, Volvo Construction Equipment Will Ortiz, OHL

Chamber Staff

David G. Sciamanna - President [email protected] Noel Purdy - Vice President [email protected] Kathy Leedy - Communications Director/Coordinator of Special Events [email protected] Greg Davidyock - Financial Director [email protected] Maryliz Toohig - Assistant Financial Director [email protected] Doug Harmon - Membership Director [email protected] Cindy Baker - Graphic Design Specialist [email protected] Robin Harmon - Executive Assistant [email protected] Angie Schaeffer - Executive Assistant [email protected] Sue Black - Heritage Center Coordinator/Customer Service Specialist [email protected]

The Outlook is the monthly publication of the Greater Chambersburg Chamber of Commerce. Submit info for the newsletter by the 10th of every month. Ideas, opinions and statements expressed in articles by contributors are not necessarily those of the Chamber. Neither the publisher nor any individual associated with any branch of production, nor the advertisers will be held liable for typographical misprints contained herein.

Suzanne Miller Trinh

Many are working to improve county At our annual breakfast on Dec. 6, the Chamber released the Franklin County Prosperity Indicators Report -- a collaborative effort among the Chamber, Franklin County, the Franklin County Area Development Corp., Summit Health, and the United Way of Franklin County. The Report, discussed in more detail in the newsletter, gave us some benchmarks to measure how the County is doing in various areas so that we can track our progress over time. The Report is actually the first step in what we expect will be a long-term project intended to help increase prosperity in Franklin County. The committee that came together to prepare the Report is working on what we are referring to as “asset mapping,” a process of identifying all of the agencies and organizations that are already hard at work in the County trying to resolve issues raised in the Report. The next step will be to identify a few issues to target as part of the prosperity project with the hope that we can stop or reverse some negative trends. Once issues are selected, we will talk with stakeholders who are already working on those issues to gain a better understanding of where they are having success. As the prosperity project progresses, we expect there will be community meetings or other venues for members of the community to offer input on the targeted issues. It is important that there are people with different

viewpoints involved in the process and that we receive feedback from many different perspectives. We hope to find ways to leverage the resources that already exist in the community or to find ways to generate new resources that can be used to target the chosen issues. Before beginning this project, the committee looked at other communities that have successfully put prosperity reports to use. A quick survey makes clear that the most successful prosperity projects are those that are embraced on a wide scale across all segments of the community. Throughout this project, we will certainly be looking to Chamber members to take the lead on introducing and supporting the project’s initiatives in the community. We now have quantitative values assigned to each issue and, in two or three years, we expect to update our study to determine whether we have been able to effect any change. While the actual benefit to any single Chamber member may be hard to measure, it should not be difficult for anyone to see that improvements in the County’s prosperity indicators will improve our overall business and economic climate. I hope that all Chamber members will track the progress of the prosperity project and will become involved at some level, even it if it is only to provide information for discussion. Anyone who would like to be involved can contact the Chamber or the United Way of Franklin County.

Foreman becomes chair-elect of board Eric M. Foreman is the new chair-elect of the Greater Chambersburg Chamber of Commerce’s Board of Directors and will begin serving as chair in 2014. He was chosen by the Chamber’s Board of Directors. Suzanne Miller Trinh will chair the board until the end of this year. Foreman became Vice President, Commercial Relationship Manager in the Chambersburg market for Susquehanna Bank in 2012 after working for 15 years at M&T Bank. He has been a member of the Chamber’s Board of Directors since April. He is based at Susquehanna’s 801 Norland Ave. office. A resident of Chambersburg, Foreman is also a board member of the Greater Chambersburg Chamber Foundation, a Chamber affiliate, and has been active in the United Way of Franklin County, serving as president. His other community service includes serving on the Audit Committee of King Street United Brethren Church and being the former president of the Downtown Chambersburg Kiwanis Club and the Big Brothers Big Sisters in Franklin County. Foreman graduated from Kutztown University with a bachelor’s degree in business administration. He and his wife Lisa have four children. THE GREATER CHAMBERSBURG CHAMBER OF COMMERCE The Outlook

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Two join Chamber’s board of directors Two new members will join the Greater Chambersburg Chamber of Commerce’s Board of Directors beginning Jan. 1. As required by the organization’s bylaws, the board members were selected after considering fair representation of the membership. Joining the board and beginning their first terms will be Donna J. Adkins and Will Ortiz. Adkins is the human resources manager at Volvo Construction Equipment in Shippensburg and has more than 15 years of HR experience. She served in the United States Navy from 1986-91. She is a member of the Society for Human Adkins Resource Management and the Career Magnet Business Advisory Board/Chambersburg Area School District. She is filling an unexpired term that ends Dec. 31, 2014. Ortiz joined OHL in 2008 as human resources coordinator for its Chambersburg locations, providing HR support for its two warehouses on Kriner Road and Nitterhouse Drive. He became a HR Generalist in 2010 and also began overseeing OHL’s Winchester, Va., location. Prior to OHL, he Ortiz worked for Aerotek Commercial Staffing as a recruiter serving the Chambersburg area, staffing for multiple industries. He is the coordinator of the I-81 Corridor Chapter of The Mid-Atlantic Hispanic Chamber of Commerce. The nominations were submitted by the Nominating Committee: Pam Anderson, Steve Caldwell, Mike Kugler, Steve Lubart and Rod Mason. They were approved by the membership. Recently re-elected to the board: Derrick Donnell, William Etter, Terry Guberman, Rodney L. Hocker and Kim Smith. Leaving the board will be Rod Mason, president and CEO of Menno Haven Retirement Communities, whose term expired at the end of 2012. Karin Fitz left the board earlier this year when she sold her interest in Main Street Deli.

GIFT CARDS (Continued from page 1)

John Kell said he supports small businesses and would have been shopping downtown anyway. Many shoppers thanked the Chamber for the promotion, enjoying their shopping experience and the bonus of getting $25 back. “What an awesome thing to do,” Horn said, in a Nov. 24 post on the Chamber’s Facebook page. “I shopped (at) a lot of other stores downtown this a.m.” In all, the Chamber received 200 cards and distributed them in a variety of ways – the giveaway of 100 cards on Memorial Square, as well as radio promotions and a Facebook contest. The last 10 winners were chosen in a drawing on Nov. 26 at the Chambersburg Heritage Center. Only 100 Chambers in the nation received the American Express gift cards this holiday season. The Chambersburg Chamber was one of the first 100 to apply for the cards. The local Chamber also received Small Business Saturday tote bags, door mats and balloons to help get the community excited about the event. Each gift card came with a letter that explained the promotion. Small Business Saturday, the day after Black Friday and the Saturday before Cyber Monday, encourages shoppers to support small businesses in their communities, like those typically found in downtowns. It began in 2010 when American Express came up with the idea to help small businesses get more exposure during one of the biggest shopping weekends of the year. “This is a day for everyone to recognize and support small businesses in our community,” said Noel Purdy, president of Downtown Chambersburg Inc. “Small businesses are the backbone of the U.S. economy and they contribute a great deal to our community,” she said.

Vacon rings bell to open stock market

Karin Fitz accepts a plaque at the Chamber’s Annual Business Breakfast in recognition of her service on the Chamber’s board of directors from 2010-12. Rod Mason was recognized for his service on the board from 2007-12.

Global AC drive manufacturer Vacon rang the NASDAQ Stock Market Opening Bell in New York on Nov. 15. The visit to the NASDAQ Stock Market in New York and the opening bell ceremony were part of Vacon’s upcoming 20th anniversary in the global AC drives business in 2013. Representing Vacon in the ceremony were, among others, Vesa Laisi, Vacon's president and CEO, and Tom Doring, president, Vacon Inc., Vacon’s subsidiary in the United States. Vacon has sales offices in 27 countries and production units on three continents. Its North American headquarters are in Chambersburg. The ceremony featuring the bell ringer is broadcast live on international news channels, and the event is seen on the NASDAQ Tower screen in Times Square.

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Giving Back focuses on Chamber members who generously contribute time and money to charitable causes.

M&T Bank presented a $10,000 check to The Council for the Arts and Downtown Chambersburg Inc. – its contribution as a presenting sponsor for IceFest. Pictured from left are Kelly Scott (M&T Bank, assistant branch manager, Chambersburg Main), James Rovito (M&T Bank, branch manager, Chambersburg Main), Stacy Mellott (executive director of Council for the Arts), Noel Purdy (president of Downtown Chambersburg Inc.), Vickie Howe (M&T Bank regional manager), Penny Shaul (owner of Here’s Looking at You and chair of IceFest) and Bret Elbin (M&T Bank commercial banking team leader).

F&M Trust presented a $500 check to Otterbein United Methodist Church in support of its Thanksgiving Day meal.

M&T Bank presented a check for $1,500 to the Franklin County Therapeutic Riding Center in financial support of its “Sponsor a Horse” program. Pictured are Stephanie Corum, program director of the riding center, at left, and Vicki Coble, branch manager at M&T’s Lincoln Way East bank, with Silver behind them.

M&T Bank gave $13,733 to the United Way of Franklin County for the support of local needs in our community. Pictured from left are Amy Hicks (United Way executive director), James Rovito (M&T Bank, commercial branch manager, Chambersburg Main), Vickie Howe (M&T Bank, Franklin County regional manager) Todd Shearer (M&T Bank, business banking relationship manager) and Bret Elbin (M&T Bank, commercial banking team leader).

Six area organizations received grants from Summit Endowment to aid them in implementing or continuing programs to benefit the community. Grants were awarded to: Chambersburg Hospital Research Department’s Cardiac Intervention Medication Program; Keystone Health Dental Care’s Infant and Toddler Cavities Prevention Program; Healthy Communities Partnership; The House of Grace’s Healthy Living Choices Program;Keystone Health Behavioral Health’s Stress-Less for Healthy Living Program; LIFE Lutheran Services, Inc,’s Diabetes Prevention and Maintenance Program. The mission of the Summit Endowment is to identify and address the communities’ health needs and to encourage development of programs and activities of non-profit organizations that will measurably improve the health of people in the area. Salzmann Hughes, P.C., Attorneys at Law donated $1,000 to the 2012 United Way of Franklin County Campaign.

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JANUARY ANNIVERSARIES Aflac Andrew Powell 550 Cleveland Avenue Chambersburg, PA 17201 (717) 496-0336 [email protected] www.aflac.com/andrew-powell Insurance

Applebee’s Greg Hurst 1050 Wayne Avenue Chambersburg, PA 17201 (717) 263-4040 [email protected] Restaurant

J & B Custom Built Homes, Inc. Justin Grove 6555 Guitner Road Greencastle, PA 17225 (717) 593-0023 [email protected] www.jbcustombuilthomes.com Contractors

Phoenix Wellness

5 YEARS Word Processing Services Inc. (WPS) 30 East Auto Transport, LLC Airgas East Inc. F & M Supply Inc.

Dr. Sohael Rashid 1124 Kennebec Drive Chambersburg, PA 17201 (717) 331-0282 [email protected] www.phoenixwellness.us Health & Fitness

10 YEARS Jazzercise

Chambersburg Wireless Carlos Perez 166 South Main Street Chambersburg, PA 17201 (717) 809-7432 [email protected] chambersburgwireless.com Wireless Services

Premier Solutions, LLC

Country Porch Creations Gift Shop

Pizza Boxx

Ginger Edmondson 940 Warm Spring Road Chambersburg, PA 17201 (717) 264-6990 [email protected] Retail

1 YEAR Greencastle Greens Golf Club Hagerstown Kitchens Inc. D’Ambrosio Specialty Contractors NHS School Admar Custom Homes Inc. Morgan Stanley Smith Barney Superb Media Marketing

15 YEARS IESI PA Corporation

J.C. McKenzie 29 Beacon Court Chambersburg, PA 17201 (717) 491-1691 [email protected] Financial Services

20 YEARS The Rain Tunnel Car Wash 25 YEARS Menno Haven Retirement Communities Witherow & Co., LLC

Lee Lemelman 434 Gateway Avenue Chambersburg, PA 17201 (717) 414-7350 Restaurant

30 YEARS B & B Roofing & Construction Inc. Verstandig – WAYZ/WBHB/WNUZ/ WCBG

Correction The address for Sign Design was incorrect in the New Members insert in the December newsletter. Sign Design’s correct address is Sign Design-Bill Funk, 4774 Main St., Marion, PA 17235. The Web site address is www.signdesignbfunk.com.

45 YEARS Thomas L. Geisel Funeral Home Inc.

Chamber Dollars are great gifts Chamber Dollars are gift certificates that can be used at any participating Chamber member’s business. People may buy Chamber Dollars at the Greater Chambersburg Chamber of Commerce, 100 Lincoln Way East, in denominations of $10 and $25 and they may be redeemed at 75 participating Chamber-member businesses. Purchasers receive a list of participating Chamber members where the certificates may be redeemed. The list is available http:// chambersburg.org/pages/ChamberDollars/. Businesses receiving Chamber Dollar gift certificates are able to cash them at their financial institutions, just like a check. There is no cost for Chamber members to participate in this Buy Local program offered by the Chamber. Traditionally, employers have given the gift certificates to employees as holiday, birthday, anniversary or performance bonuses, and they are assured that the money will stay in the local community. Shoppers also buy them so that gift recipients have a wide variety of places where they can be redeemed.

Save the date! The Chamber’s Annual Dinner/ Dance will be March 16, 2013.

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Influential women to be honored Nominations are being accepted for the 2013 Women of Influence awards. This program recognizes women leaders in the mid-state who are influential in their companies, industries and communities, and have solid reputations based on their experience, integrity, leadership and accomplishments. Twenty-five women will be selected as award recipients. In addition, three special recognition awards will be presented. One woman will receive the Lifetime Achievement Award for her life’s work in making central Pennsylvania a great place to work and live. The Woman to Watch Award will be presented to a woman, age 30 or under, who is stepping up to help shape the central Pennsylvania of tomorrow. And a third woman who has dedicated a significant amount of time, energy and expertise to helping mid-state community organizations thrive will receive the Community Achievement Award. To be eligible, a woman must hold a senior management-level position in a for-profit or not-for-profit organization in Adams, Cumberland, Dauphin, Franklin, Lancaster, Lebanon, Perry or York county. The eligibility requirements, nomination form, and award descriptions are available at the Central Penn Business Journal Web site at www.CPBJnow.com/events. All nominations must be received by 5 p.m. Jan. 18. Award recipients will be honored during a luncheon on May 13 at the Valencia Ballroom in York, and profiled in the May 17 issue of Central Penn Business Journal. Contact Nicole Morgan with questions at 717-236-4300 or [email protected].

●●● Business Person of the Year Continued from page 1)

people to be inducted into the Greater Chambersburg Chamber of Commerce Hall of Fame, for longtime outstanding service to the organization. She also serves as secretary and chair of the Downtown Partnership Committee and a member of the Crab Feast Committee. She is on the board of the Downtown Business Council of Chambersburg, where she chairs the Old Market Day and Parade Committees. In the past she has held various offices for DBC. Wagner assists at downtown events and helps to coordinate them. She can be counted on to help repair and hang Christmas lights and to participate in downtown promotions. This past summer she showed up with the rest of the Old Market Day volunteers at 5 a.m. despite doctor’s orders to stay in bed after being diagnosed with pneumonia. She stayed until 8 a.m. – when she was finally convinced to go home. Events such as Old Market Day and the Christmas parade bring thousands of people to Chambersburg. “Downtown businesses don’t employ as many people (as some others), but they are absolutely vital to the economy. She’s always looking for ways to help the community, and downtown in particular,” Trinh said. “Anytime you need help with anything downtown, Ann is always there.” Franklin County Commissioner David Keller agreed, and noted that events such as IceFest have an enormous economic impact to Chambersburg and the county. Wagner chairs the Capitol Theatre Foundation, is the creator and committee chair of the Pop A Cork for the Capitol fundraiser (which has raised over $15,000 for the theater). She has also served on the Council of the Arts Board of Directors and is active in her church.

Report’s findings (Continued from page 1)

economy and the well-being of people. Polk, with Polk-Lepson Research Group of York, has been working on the report for about six months. The project: ■ provides a benchmark of the county’s current state. ■ identifies the areas that most deserve countywide attention. Polk said, “The Indicators Project gives you a sense of direction.” The county’s strengths include its population growth from 200010, rising nearly 16 percent compared to the state’s 3.4 percent. The county’s median household income is slightly higher than the state’s. The county’s economy is an asset, with its diverse employment and low unemployment rate. Its violent crime rate is at its lowest level in six years, and it is substantially lower than the state rate. Weaknesses include school readiness, obesity, driving under the influence and housing affordability. These weaknesses impact a person in many ways, and also impact others. When someone lacks education, for example, that affects that person’s ability to work and support themselves and their families. Obesity has a major impact on health, with a higher risk of diabetes, heart disease and other ailments. The report shows obesity increasing in adults. DUIs have been steady over time, with a rate higher than the Pennsylvania average, according to the report. Once groups are formed to tackle the identified issues of concern, the Chamber and other partners in the effort will monitor the progress that is made every two or three years going forward. “The idea behind all of this is how do we better connect the community to address the issues that we have,” said Amy Hicks, executive director of the United Way of Franklin County. “We want to build on the work already in place. This is the beginning of a conversation. Our plan is to start with the stakeholders tied to each issue and learn about the factors and variables with these issues.” “The real work starts now,” added David G. Sciamanna, president of the Greater Chambersburg Chamber of Commerce. “This is the beginning of a process… By having everyone working together, we’ll be able to leverage resources.” If interested in working on the areas of concern, contact the Chamber at 264-7101. The report is at www.chambersburg.org.

THANK YOU to Summit Health for sponsoring the Annual Business Breakfast, and to our 19 table sponsors: F&M Trust, First National Bank of Mercersburg, Keystone Health, Lehman Construction Services, Manitowoc, Manor Care, Menno Haven, M&T Bank, Orrstown Bank, Patriot Federal Credit Union (2 tables), Penn State/Mont Alto, Roxbury Treatment Center (2 tables), Summit Health, Susquehanna Bank, TB Wood’s Inc., Volvo Construction Equipment and Wilson College.

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Jan. 1 – Chamber offices and Chambersburg Heritage Center closed for New Year’s Day holiday. Jan. 10 – “Introduction to Government Contracting,” Small Business Development Center seminar, 10 a.m. to noon, Chamber of Commerce, 100 Lincoln Way East. Jan. 15 – Chamber mixer, Four Points by Sheraton, 1123 Lincoln Way East, 5 to 7 p.m. Snow date is Jan. 22. Jan. 17 – Lunch and Learn, “Business Disaster Planning,” by SERVPRO of Chambersburg, 11:30 a.m. to 1 p.m., Chamber of Commerce, 100 Lincoln Way East. Jan. 29 – Member reception, Main Street Deli, 33 N. Main St., 7:30 a.m. to 9 a.m., limited to 100 people. Jan. 31 – IceFest begins, downtown Chambersburg, start of fourday festival that ends Feb. 3. For information about events, call 264-7101 or see www.chambersburg.org (click on events and the date). All events are in Chambersburg and free unless otherwise noted.

January mixer to be at Four Points by Sheraton

Lunch and Learn

Be prepared for business disasters The best way to reduce business interruption following a disaster is to plan for it now. SERVPRO can show you how at a Lunch and Learn at the Greater Chambersburg Chamber of Commerce, 100 Lincoln Way East, on Jan. 17. Sign up for the free seminar, to be held from 11:30 a.m. to 1 p.m., by contacting Brittany Snyder at 717-261-0130 or [email protected]. According to industry research, as many as 50% of businesses may never recover following a disaster. Of those that survive, the overwhelming majority of them had a preparedness plan in place. Preparation is the key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. Knowing what to do and what to expect in advance is the key to timely mitigation and can minimize how water and fire damage can affect your business. SERVPRO has more than 40 years of experience in reducing the impact of natural or man-made disasters.

Businesses are invited to sign up for Community Market Day at mall

Four Points by Sheraton is hosting the next Greater Chambersburg Chamber of Commerce mixer on Jan. 15, at its Chambersburg location at 1123 Lincoln Way East. Mixers are free to attend, and are held between 5 and 7 p.m. Co-sponsoring are Wright Touch Massage, Kathy’s Deli and Adams County Winery. The mixer has a ski lodge theme and will feature tours of the hotel and chair massages, along with networking opportunities, food and coffees. The snow date is Jan. 22. Register for the mixer at [email protected] or by clicking on Events for Jan. 15 at www.chambersburg.org and following the instructions listed under this event. Four Points by Sheraton has great rooms, comfortable beds and no extra charges for basics like high-speed Internet access and bottled water. Plus, guests enjoy free daily breakfast in its restaurant. Wright Touch Massage is located at 1877 Philadelphia Ave., Chambersburg. Massage and bodywork can help release muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress and promote faster healing, among other benefits. Kathy’s Deli is located at 891 W. King St., Shippensburg, and is open every day except Sunday. Owner Kathy Pugh has more than 20 years of food service experience. Kathy’s Deli also provides catering services. Adams County Winery has been making wines for more than 35 years and is located at 251 Peach Tree Road, Orrtanna, with a wine shop in downtown Gettysburg, at 25 Chambersburg St. Both locations are open every day except Thanksgiving, Christmas and New Year’s Day.

Sign up your businesses for the Greater Chambersburg Chamber of Commerce’s Community Market Day at Chambersburg Mall. This is the fifth year the Chamber is offering this low-cost effective way for businesses to market themselves at one of Franklin County’s premier shopping destinations. The event will be held from 10 a.m. to 3 p.m. on Saturday, March 2. Mall shoppers can sample products or learn about products and services. Registration is open for single display spaces and includes: ► 3-by-8-foot table with skirting ► Business name in pre-event publicity and an opportunity to display your banner. Registration for this event is $50 for a table, or $75 for two tables or $100 for three tables. Register at the Chamber, 100 Lincoln Way East, or call us at 264-7101. You also may register online at www.chambersburg.org by clicking on events for March 2.

Chamber members invited to morning reception Jan. 29 Members are invited to a morning reception at Main Street Deli on Jan. 29. It will be held in the upstairs banquet facility at the Chambersburg restaurant, 33 N. Main St., from 7:30 to 9 a.m. Breakfast will be provided by Corning Federal Credit Union. Seating is limited to the first 100 who register. Call 264-7101 to register or click on events for Jan. 29 at www.chambersburg.org. There will be an orientation for new members, which will serve as a refresher for other members of the Chamber. Members will learn about Chamber programs, marketing opportunities and more.

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Cumberland Valley School of Music is a nonprofit organization founded in 1990, and it is a full member of the National Guild for Community Arts Education. CVSM teaches all orchestral and band instruments, voice, piano, guitar, drama and classes for all ages. The school’s primary studios are in Thomson Hall at Wilson College, where the faculty offers a wide range of lessons, classes, workshops, and summer camps and presents recitals and concerts. CVSM also has studios in Waynesboro and at Mercersburg Academy and provides instruction at Montessori Academy, Chambersburg, and St. Andrew Cumberland Valley School of Music Paula Hepfer, executive director 1015 Philadelphia Ave. Chambersburg, PA 17201 [email protected] www.cvsmusic.org

Del Martin Screen Printing and Embroidery Inc. has been producing high quality imprinted sportswear since 1979. Its state-of -the-art equipment and skilled artist and technicians are able to

School, Waynesboro. More than 600 students are enrolled at CVSM in a given year, served by 55 faculty. Outreach activities and programs are made available to the entire community. These include summer camps, concerts, and programs for low-income and at-risk children. The CVSM logo was recently updated, and a new brochure sent with 2013 fund-raising letters explains the school’s mission, accomplishments and need for raising funds to meet community needs. The brochure highlights former students with testimonials about the value of CVSM for students, parents and the community. http://www.cvsmusic.org/annual%20fund%20performance% 20trifold%202012%20-%20finall.pdf More information is available at www.cvsmusic.org. Taxdeductible donations may be sent to the address above, and auction items are being accepted. Contributions help ensure CVSM is able to provide the highest quality music and arts education to those who desire and deserve to learn to play an instrument, take voice lessons or participate in theatrical productions.

produce sportswear that will enhance and promote your team, club or business. The company can help design the logo for your business and supply specialty items imprinted with your logo. In 2010, it purchased Professional Uniforms and Advertising Specialties of McConnellsburg, which enabled them to offer new lines of work clothes such as Carhartt, Dickies, Red Kap, Landau and many more. The company has plans for expansion in 2013 with a larger sales force to better serve a four-state region. Its facility, offices and showroom are conveniently located along Route 11 south of Greencastle. Its manual and automatic screen-printing presses and computerized embroidery machines enable them to handle any-size job. Its expanded Web services – in the planning stages – can be found at www.delprint.com. Contact them at 21 Sarah Susan Lane, Greencastle, PA 17225; phone 800-880-6740; fax 717-597-5751; e-mail [email protected].

Miller Family Dentistry, LLC

Dr. Ann Miller established the office in 2002. She opened with two rooms and two employees. Ten years later, she employs eight people and utilizes six operatories. Everyone on the Miller Family Dentistry team loves their job and looks forward to seeing patients on a regular basis. They treat patients as if they are a part of the family and strive to make a trip to the dentist an enjoyable experience. Dr. Eve Drake has joined Miller Family Dentistry, bringing a new energetic excitement to the office. With the addition of Dr. Drake, Miller Family Dentistry is expanding office hours and providing evening hours. The office is open Monday, Tuesday and Wednesday from 7 a.m. to 5 p.m.; Thursdays from 1 to 7 p.m. and Fridays from 7 a.m. to 1 p.m.

Contact Person: Tim Miller 435 Limekiln Drive Chambersburg, PA 17201 267-3922 [email protected] www.millerfamilydentistry.net

Miller Family Dentistry is a fullservice general dentist office. Its patients are 2 to 98 years old. Services include preventative, restorative, root canals, same-day crowns and Invisalign orthodontics. The office is technologically advanced with digital X-rays, digital charts and new digital impression machines.

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464 Gateway Ave. Chambersburg, PA 17201 717-658-7741 [email protected] http://Jgr.com/roseann.yohn

Roseann Yohn

Jack Gaughen Realtor ERA represents the area’s top sales associates, supported by the industry’s strongest professionals. Serving Adams, Cumberland, Dauphin, Franklin, Perry, Lebanon, York and surrounding counties, we are the largest real estate brokerage in the local real estate market. With a tradition of providing exceptional service for more than 40 years, Jack Gaughen Realtor ERA sales associates offer the highest level of professional service and integrity -- attributes that

have helped us become central and south central PA leader for exceptional real estate service year after year. Jack Gaughen Realtor ERA is a member of the NRT family of companies. NRT LLC is the nation’s largest residential real estate brokerage company. NRT owns and operates companies in more than 35 of the nation’s largest metropolitan areas; the company is a subsidiary of Realogy Corporation, the world’s leading real estate brokerage franchise. As an ERA Member Broker, we have a global reach with connections to over 2,700 offices in all 50 states and 45 other countries and territories. ERA programs such as the ERA sellers Security Plan, ERA Home Protection Plan, ERA International Collection and ERA Mortgage Phone in, Move in Program are designed to enhance your home’s salability. Our Chambersburg office is open 9 a.m. to 6 p.m. Monday through Friday, and 9 a.m. to noon on Saturday. You can also reach us by phone 717-264-7999, to assist you in real estate questions, sales, purchase and CMA.

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REMEMBER Send your Giving Back story or Members In The News information to kleedy@ chambersburg.org. The Chamber wants to share your news with others! THE GREATER CHAMBERSBURG CHAMBER OF COMMERCE The Outlook

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The Wilson College Board of Trustees will reconvene on Jan. 13 to vote on measures aimed at restoring Wilson’s fiscal health. The board met earlier to consider a proposal that includes reducing tuition and creating a student loan buyback program; strengthening existing majors and adding new academic programs; making facilities and infrastructure improvements; and expanding coeducation across all programs. The proposal is in response to operational deficits in three of the last four years and nearly $31 million in total debt and $10 million in deferred maintenance. Summit Health reported revenue of nearly $396 million for fiscal year 2011-12 in its 2012 annual report. Although Summit Health reports a small decline in births, surgeries and lab tests at Chambersburg and Waynesboro hospitals, the health system saw an increase in inpatient admissions and physician office visits. Also up was investment in the community through health fairs, volunteering, grants, research, emergency preparedness, medical equipment, scholarships etc., increasing to $42.6 million from $39 million last year. Community benefit also includes charity care. To view the complete report, visit SummitHealth.org. The American Hospital Association Political Action Committee and The Hospital & Healthsystem Association of Pennsylvania Political Action Committee presented Norman Epstein, president and chief executive officer for Summit Health with their Most Valuable Player award at Chambersburg Hospital's annual meeting on Nov. 27. The award was presented by Martin Ciccocioppo, the association’s VP for Research. Pictured: Epstein and Ciccocioppo. The H. Ric Luhrs Performing Arts Center at Shippensburg University added four performances to the 2012-13 schedule: Olivia Newton-John, Feb. 23; America’s Got Talent Live: All-Stars Tour, Feb. 28; Under the Streetlamp, May 3; and Sara Evans, May 18. For tickets, 717.477.SHOW (7469), or www.luhrscenter.com. In addition, Ballroom Dance Lessons return to the Newton-John Luhrs Center on Mondays this spring, beginning March 25 for six sessions. Totem Pole Playhouse is set to open its 2013 summer with “Simply: Sally Struthers,” an evening with the Emmy-winning actress in words, song, stories and laughter, May 8-12. “I was first told about the Totem Pole Playhouse 40 years ago by Jean Stapleton after I was cast to play her daughter on “All in the Family.” Finally, not only am I going to get to see it, I’m going to get to perform there,” Struthers said. This production is outside of the summer subscription series. For tickets, TotemPolePlayhouse.org, or at 3522164 or 888-805-7056. An expanded regular season, an unprecedented four musicals, awardwinning shows, a production in Gettysburg, and the biggest cast sizes in over 35 years are just a few of many “firsts” in this 2013 comeback season for Totem Pole

Playhouse. Franklin County Visitors’ Bureau and Patriot Federal Credit Union serve as the 2013 season sponsors. See TotemPolePlayhouse.org for a schedule. F&M Trust was named the No. 11 Best Place to Work in PA large -sized company at an awards ceremony at the Lancaster County Convention Center. This is the ninth time in the past 10 years that F&M bank was named to the list. The program is made up of 100 companies split into two groups: medium-sized companies (25-250 employees) and large-sized companies (more than 250 employees). For information on the program, visit www.bestplacestoworkinpa.com. Eric M. Foreman has joined Susquehanna Bank as Vice President, Commercial Relationship Manager in the Chambersburg market. He will be based at Susquehanna’s office at 801 Norland Ave. Foreman previously worked as a VP, Senior Business Banking Relationship Manager at M&T Bank and has 18 years of experience in the banking and financial services industry. Foreman is the board president of the United Way of Franklin County and is chairelect of the Greater Chambersburg Chamber of Commerce and a board member of the the Greater Chambersburg Chamber Foundation. Michael J. Bunn joined F&M Trust as a Senior Vice President - Commercial Services Market Manager. His office is located in the bank’s headquarters in downtown Chambersburg, but he will also meet with commercial customers at the bank’s community banking offices as well as at customer’s place of business. Bunn was named to the Central Penn Business Journal’s Top Forty Under 40 in 2008 and recognized as Metro Bank’s Commercial Lender of the Year in 2010. Letterkenny Army Depot dedicated the new route clearance vehicle positioner in honor of a fallen soldier from Carlisle, Sgt. Andrew H. McConnell on Nov. 28. During his first deployment on Sept. 14, 2009, McConnell was killed in action in Afghanistan. He died of wounds when enemy forces attacked his vehicle with an improvised explosive device. Wanda Dietrich, and Randy Zook, both CPA’s from Rotz & Stonesifer, attended a two-day Gear Up 1040 Tax seminar in Hagerstown, Md. Gear Up has been a leading provider of tax and accounting education for more than 40 years. Dietrich manages the 1040 division of the firm and Zook manages the controllership division. Together they have over 45 years’ experience in tax return preparation. They also are knowledgeable in trust and estate planning and returns. Kimberly J. Wines, Firm Administrator/Director of HR with Smith Elliott Kearns & Co., LLC in Hagerstown, Md., has been awarded the Association-certified Accredited Administrator in Accounting Practice Management by the Association for Accounting Administration. This designation recognizes her knowledge and professional experience in accounting practice management.

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call the visitors bureau at 717-709-7204 or send an e-mail to [email protected].. The Shippensburg Emergency Services Building was featured in the November 2012 issue of “Fire Chief,” a magazine serving firefighting and public safety organizations. The facility received a notable mention in the Volunteer/Combination Fire Stations category for the 2012 Station Style Design Awards contest. The facility is the new home of Vigilant Hose Company No. 1 and Shippensburg Area EMS. The project is under review for LEED Silver certification by the US Green Building Council and will be the first combined fire department/EMS facility in Pennsylvania to be LEED certified. Brechbill & Helman Construction Co. Inc. of Chambersburg served as the design-build contractor. SGS Architects Engineers of Carlisle is the architect. Bonnie S. Aleshire earned the QuickBooks Advanced and the QuickBooks Point of Sale certification from Intuit’s Certified ProAdvisor program. She joined Smith Elliott Kearns and Co. in 2004 and provides bookkeeping services for local businesses and nonprofits. In addition, she assists clients with QuickBooks installation, support and training. Shalom Christian Academy has open houses scheduled on Jan. 29-30 from 9 a.m. to 6 p.m. Families of students who are interested in grades K to 12 are welcome to visit and tour the campus. Also, on Jan. 28, at 6 p.m., there is an event for children who would begin kindergarten in 2013. Shalom hosts a “Bear Hunt” for parents and new kindergarteners to attend. The “Bear Hunt” includes a number of fun activities that introduce the children to the kindergarten teachers and other staff. Reservations are required for the “Bear Hunt.” Call 717-375-2223. Sixty-five piggy banks painted by local artists found holiday homes on countertops and in windows of downtown shops, professional offices and public spaces. They were fed with loose change that will be collected to help the United Way of Franklin County Community Campaign. In mid-January the piggy banks will be collected for display at the Chambersburg Council for the Arts during Ice Fest, and they will be auctioned on EBAY to raise additional funds for United Way in late January. The campaign is working to raise $775,000. An ornament portraying Ron Lesser’s painting of the events of July 30, 1864, when Chambersburg was ransomed and burned by Confederate soldiers, is for sale. It sells for $5.95 (plus tax) and can be bought at the Greater Chambersburg Chamber of Commerce, Olympia Candy Kitchen and the Franklin County County Visitors Bureau. Other items commemorate the 150th anniversary of Gen. J.E.B. Stuart’s raid on Mercersburg. These include shirts, pint glasses, booklets and patches. To purchase the memorabilia, stop by the Heritage Center at 100 Lincoln Way East,

Chambersburg Community Theatre will hold auditions for Roald Dahl’s Willy Wonka at Capitol Theatre, 159 S. Main St. For a child’s role -- age 6 and older -- come on Jan. 6 at 2 p.m. Auditions for adult roles will be at 6 p.m. Jan. 7. Come prepared to sing 16 measures of a song (bring music), do simple stage movement, read “cold” from the script and learn music from the show. Rehearsals will begin in mid-January and the show will be performed March 15-17 and 22-24. Cumberland Valley School of Music kicked off its 2013 fundraising campaign and sent letters to individuals and businesses asking for support. For more on CVSM, see the Member Spotlight on Page 8. Lutheran Home Care & Hospice’s bereavement program conducted several holiday ornament workshops recently in Franklin, Adams and Fulton counties. The workshops gave 30 participants the opportunity to make a holiday ornament in memory of their loved ones, view a video, “Coping with the Holidays,” and socialize with others who shared their grief experiences. For information on grief support, or other home care services, call 1800-840-9081. Pictured: Brenda Wallech made two ornaments in memory of her husband. LIFE Lutheran Services hosted a surprise birthday party to celebrate participant Jennie Katusin’s 100th birthday. She turned

100 on Nov. 25 and says staying active is the key to a long life. The LIFE program, Katusin said, has helped her remain independent. “It is wonderful that they have built a place like this where people can come. I think it extends their lives. I really do.” Pictured from left: Chambersburg Mayor Pete Lagiovane, Stacy Gregson from state Sen. Rich Alloway's office, Jennie Katusin, Penny Stoner from state Rep. Rob Kauffman's office, and Franklin County Commissioner Dave Keller. Pizza Boxx celebrated its grand opening at 434 Gateway Ave. in Chambersburg on Dec. 14. Conveniently located off of Exit 17 of Interstate 81, Pizza Boxx is open seven days a week from 11 a.m. to 10 p.m. It offers dine-in or carry-out, and provides delivery, too. Pizza Boxx also has gluten-free food items. You can call the business at 717-414-7350. Send your Members in the News items to [email protected] by Jan. 10 for publication in the February issue.

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Holiday mixer attracts more than 300 The holiday mixer at Wilson College drew a large crowd once again, with members of the five Chambers of Commerce in Franklin County invited to attend the Dec. 11 event. With more than 300 members attending, the holiday mixer is one of the best networking opportunities of the year, and sponsoring Chamber members get great exposure. Wilson College and Menno Haven Retirement Communities cosponsored the popular event, and Menno Haven CEO Rod Mason and Wilson College President Dr. Barbara Mistick welcomed the guests. Seven other Chamber members sponsored tables: The Greater Chambersburg Chamber Foundation (a Chamber affiliate), MedExpress Urgent Care, Nitterhouse Masonry and Hardware Supply, Noelker & Hull, Patriot Federal Credit Union, The Phillips Group and Sprint. Membership Director Doug Harmon said the table sponsors add to the event, as do the door prizes that were donated by 50 companies. The Chamber appreciates the support of all those who made this such a great mixer.

The holiday mixer at Wilson College is a great networking opportunity.

Santa, also known as Rick Heckman of The Franklin Shopper, shares a moment with Tanya Nitterhouse.

Chamber Dinner/Dance will be March 16

New store in Chambersburg Pro-tel AT& T marked the opening of its new store at 982 Norland Ave. in Chambersburg (between the new Olive Garden and the new Longhorn Steakhouse) with a ribbon-cutting ceremony on Dec. 3. The business is owned by Bryan Butler and is open from 9 a.m. to 9 p.m. Monday-Thursday, 9 a.m. to 10 p.m. Friday-Saturday and 11 a.m. to 7 p.m. on Sunday.

Hospital tours Chambersburg Hospital had a full house when it hosted a multi-Chamber mixer on Nov. 29 to show members its new 180,000 square-foot King Street addition. During its later, public tour, more than 1,600 people toured the facility. The tour led visitors through the expanded cardiology suite and onto patient floors, where visitors could view the 171 private patient rooms.

Chamber program can help you reduce energy costs

Using energy prudently means more than controlling how much you use and when you use it. Keeping energy systems current and understanding the complexities of an intricate market are vital to ensuring you’re getting the most for your energy dollars. Few companies have the time or background to make informed decisions in this environment. Fewer have the resources to manage their energy usage wisely on a daily basis. OnDemand Energy Solutions, a partner with ChamberChoice, has the know-how to help your business successfully navigate the new energy marketplace in the age of deregulation. OnDemand’s energy solutions can reduce your total energy costs, whether you operate a large business or a small one. Contact Cheryl Hefft at 717-575-4807 to learn how, or see www.ondemandenergy.com. Doug Harmon, membership director of the Greater Chambersburg Chamber of Commerce, also can assist you. He can be reached at 264-7101, Ext. 202. Don’t miss out on savings.

The Greater Chambersburg Chamber of Commerce’s Annual Dinner/Dance will be on Saturday, March 16 at The Orchards Restaurant, 1580 Orchard Drive. The event is one of the Chamber’s premier events each year and doubles as a Chamber fundraiser and enjoyable night out for Chamber members. A social hour will begin at 6 p.m., followed by dinner at 7 and entertainment by the band Second Time Thru from 8 to 11 p.m. The musicians also will perform during dinner. Ray Ficca, artistic director for Totem Pole Playhouse, will be the emcee. As in years past, Chamber members will receive invitations in the mail and select their meal from four choices. At the event, there will be door prizes, including a $500 getaway sponsored by Boyer and Ritter. The name of the getaway winner will be drawn at 10 p.m. and the winner must be present to win. The winner will have a choice of getaway options through UniQuest Chambersburg Travel. Tickets will be $80 per person, $160 per couple, or $640 for a table of eight. Sponsorship opportunities are available by calling Kathy Leedy, special events coordinator, at 264-7101, Ext. 204, or contacting her at [email protected].

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Workshops focus on starting a business and government contracting

Nominations sought for business awards

Small Business Development Center courses, seminars and conferences provide up-to-date, practical information on a wide variety of business topics. Programs teach basic business skills as well as more advanced and specific business management. These low-cost workshops feature experts and leaders from industry, government, higher education and professional associations. To reserve your seat, contact the Shippensburg University SBDC at (717) 477-1935. January workshops: ■The First Step: Starting a Small Business, 9 a.m. to noon Jan. 8, Murata Business Center, 453 Lincoln St., Carlisle, free, and 9 a.m. to noon Jan. 23 at the Gettysburg Adams Chamber of Commerce, Gettysburg, free. ■ “Introduction to Government Contracting,” 10 a.m. to noon Jan. 10, Greater Chambersburg Chamber of Commerce, 100 Lincoln Way East, presented by: Seda-Cog PTAC, free.

Nominations are needed for the Greater Chambersburg Chamber of Commerce’s Annual Awards Breakfast, to be held this spring (date and location to be announced). If you know a business, organization or person deserving of recognition, call the Chamber at 264-7101, Ext. 204, or send an email to [email protected]. The mailing address is Greater Chambersburg Chamber of Commerce, 100 Lincoln Way East, Chambersburg, PA 17201. The awards are: Agribusiness: Recognizes innovative leadership contributions in local agriculture or agribusiness. This could include accomplishments in farming operations, new techniques or a leadership role in agriculture-related organizations. Individuals, businesses and organizations are eligible for the award. Athena Award: Recognizes an individual who demonstrates excellence, creativity and initiative in business or profession, devotes time and energy to improve the quality of life for others in the community, and assists other women in reaching their full leadership potential. 89 St. Paul Dr. Chambersburg Innovator Award: Recognizes the entrepreneur, business owner www.snapfitness.com/chambersburg • 717-264-7627 or key manager who has succeeded through innovation and risktaking in introducing new products or services, or growing an existing product line through a unique approach. The use of technology could be one way of enhancing products or services. As a member in good standing of the Greater Chambersburg Chamber of Commerce, the recipient will demonstrate noticeable achievements in one or all of the following criteria: New product growth, employee growth, industry recognition, innovative marketing, performance in export markets, impact on the economy of greater Chambersburg and ability to overcome adversity. The recipient also should be strongly involved in the community. The winner will be someone at a business in operation a minimum of three years. Environmental Sustainability Award of Wilson College and the Greater Chambersburg Chamber of Commerce: Recognizes a Chamber member business and/or a Chamber member non-profit organization for adhering and subscribing to sustainable practices. The award is given to a business or organization whose operations, processes or products reflect an adherence to the principles of ethical, economic and environmental sustainability. Property Improvement Awards: Recognizes Chamber member businesses for outstanding real estate improvement to the outside appearance and structure, rehabilitation of the existing building or historic preservation as well as the project’s effect on the neighborhood/community. The overall economic impact will be considered when choosing the awards, which are presented in four categories: Rehabilitation up to $150,000, rehabilitation up to $500,000, rehabilitation of more than $500,000, and historic preservation. Self-nominations are permitted in all categories. THE GREATER CHAMBERSBURG CHAMBER OF COMMERCE The Outlook

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Leadership Franklin County program seeks nominations for Alumni of Year The Leadership Franklin County Alumni Committee is accepting nominations for the Alumni of the Year for 2012. The criteria are exceptional achievement and significant contribution to professional and community service in Franklin County. It is important for nominators to stress the noteworthy facts, positions, awards, and accomplishments of the nominees. Self -nominations are permitted. Additional criteria: —The candidate must be a graduate of the LFC program for at least three years (see http://www.franklincountyworks.com/m/pdf/ uploads/Alumni_List.pdf for list of alumni). — Write an essay (up to 300 words) on why you are nominating the person. You may submit newspaper articles, photos and additional materials. Please do not send originals. Nominations must be received by Robin Harmon, Greater Chambersburg Chamber Foundation, 100 Lincoln Way East, by Feb. 28. This award will be presented during the 2013 Leadership Franklin County graduation on May 9.

Leadership Franklin County Community students listen to songs at Waynesboro Daycare.

Leadership students tour nonprofits and learn about fundraising techniques

Leadership students work out solutions to proposed problems.

Students learn about problem-solving and non-traditional careers in region Leadership Franklin County Youth held its December session at the new Chambersburg Career Magnet School, where they were encouraged to “Challenge the Process.” Students talked about how leaders need to challenge the process and push out of their comfort zones. This will lead to some mistakes, but leaders must be willing to make mistakes and handle the consequences. Students were asked about times when they made a mistake, the consequences of that mistake, and the lessons they learned. They also were presented with the steps to problem-solving: Stop, Think, Choose, and Think Again. The class was then presented with various situations such as finding out a family member is selling drugs. They had to propose solutions to each situation and discuss the possible consequences of the solutions. The class wrapped up the day with a panel of people from nontraditional careers. The class asked yes/no questions similar to the TV show “What’s My Line” and tried to determine the occupation of each panelist. Sharon Jacobs, general manager of Parklawn Memorial Gardens and Mausoleum, Leigh Cordell of Healthy Living Workshop, and Pam Bartl of Jesamie Handwovens participated in the panel.

Leadership Franklin County Community Students learned about non -profits and fundraising during the Dec. 12 session. The class started the day with a tour of local non-profits led by Pam Anderson of Anderson Construction and Amy Hicks of the United Way of Franklin County. They also visited LIU 12 Franklin County Literacy Council, The Greater Chambersburg Chamber where Marie Steinbacher talked about the challenges and rewards Foundation is bringing a resiliency expert to the Council faces. Then the group toured Occupational Services, Franklin County for an all-day training where Linda Mayo and Jeff Baltozer explained the services offered seminar on April 30. Resiliency is a core by their clients. Horacio Sanchez leadership competency and will provide a Everyone boarded a Menno Haven bus and headed to framework for this workshop. Waynesboro Daycare, where they were treated to songs by the The Leadership Franklin County Advanced workshop is children and a tour with Denise Feeser. titled,“Repositioned for Success: Competencies Every Organization In the afternoon the class moved to Susquehanna Bank in Needs to Lead in the New Economy.” Waynesboro, where Kim Shockey of Susquehanna Bank, Vicki Author Horacio Sanchez will be the presenter at the seminar, to Thompson of Lutheran Social Services, and Clint Bolte of Clint be held at Green Grove Gardens, 1082 Buchanan Trail East, Bolte & Associates participated in a panel on the ever important and Greencastle. He provides corporate trainings to companies like prevalent task of fundraising. The panel discussed the art of IBM and works with several Research Triangle companies in the fundraising and gave examples of doing the “ask.” Raleigh-Durham area. He is is the CEO of Resiliency Inc. The class wrapped up their day working on their group (Continued on page 24) community service projects. THE GREATER CHAMBERSBURG CHAMBER OF COMMERCE The Outlook 20

Learn how to lead in new economy

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IceFest is now second largest in PA Pennsylvania’s second largest IceFest – and an attraction that appeals to all ages – will return to downtown Chambersburg Jan. 31-Feb. 3. Featuring live ice carving and glittering ice sculptures, the festival will be bigger than ever with more than 70 sculptures and other fun activities to enjoy. The festival is sponsored by M&T Bank and coordinated by the Council for the Arts, Downtown Business Council and Downtown Chambersburg Inc. (a Chamber of Commerce affiliate). Last year Chambersburg saw 15,000plus visitors over the four-day festival. Live ice carving begins Thursday evening, Jan. 31, and continues on Feb. 1 from 5 to 8 p.m. Carvers from DiMartino Ice use chain saws, propane torches and hand tools to turn stacks of ice into an array of giant masterpieces. A Chili Cook-Off from 11 a.m. to 2 p.m. on Feb. 2 will have more booths offering their rendition of the winter warm-up, from extra spicy to gourmet. Area clubs and organizations prepare their special recipes, and attendees can vote for their favorites with cash donations. Trophies and cash prizes are awarded to the winners. Beverages will be available to put out the fire! A new event, an 11-30 Block Party, will be held under the tent from 4 to 8 p.m., with a beer garden and live music. Cost is $15 per person. The festival also will include ballroom dancing at the Snowfall Ball, a Polar Dunk Plunge on Memorial Square, fireworks under the chilly winter sky, a free ice slide, and a scavenger hunt. Pull out your favorite scarf and mittens, bundle the kids up and be sure to grab your camera because you won’t want to miss the faces of those who sit upon the giant ice throne for the first time or stand beside their favorite sculpture. Sculptures will be on display throughout IceFest.

Way West, 6 to 7 p.m., ballroom dancing workshop, $3; open ballroom dancing, 7 to 10 p.m., $5 or $15 a couple for both events. The Snowfall Ball is presented by Kelly Rife, Certified Health Coach – Take Shape for Life. Susquehanna Bank is sponsoring the music and Tuscarora Mountain Winery is the food sponsor. For sponsorship information, contact [email protected]

Feb. 2 Cake decorators compete, 9 a.m. to 8 p.m., Capitol Theatre Wood Center; Ice slide, 10 a.m. to 8 p.m.; Polar Dunk Plunge, 10 a.m. to noon, (donations benefit Leadership Franklin County scholarship); Chili Cookoff sponsored by Dr. Paul Orange, 11 a.m. to 2 p.m., under heated tent at North Square Market Parking Lot on North Main Street, $5. To enter Chili Cook-off or to sponsor, contact Robin Harmon at 264-7101 or [email protected]; Hot pepper-eating contest, 1:30 p.m., under the tent. Registration at the event; fireworks, 6:30 p.m. Southgate Shopping Center. Tune your radio to 103.7 during the show to hear patriotic music from 6 to 7p.m.

Feb. 3 Ice slide, noon to 4 p.m.; Scavenger Hunt, noon to 3 p.m.

Like the Chamber The Chamber shares news about members and its programs and events through Facebook. “Like” the Chamber on Facebook to make sure you are getting the latest news!

IceFest schedule 186 Sunset Blvd. East Chambersburg, PA 17201

Jan. 31 IceFest opening and ribbon-cutting ceremony with M&T Bank (Memorial Square), 5 p.m.; live giant sculpture carving, ice slide (in parking lot next to Gartenberg Jewelry), popcorn giveaway, in-store specials and food vendors downtown, 5 to 8 p.m

Feb. 1 Ice slide, noon to 8 p.m.; giant sculpture carving, 5 to 8 p.m.; Snowfall Ball at Central Presbyterian Church, 40 Lincoln

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Greater Chambersburg

PRSRTD STD U.S. POSTAGE PAID Permit #7 Chambersburg, PA

CHAMBER of Commerce

100 Lincoln Way East Suite A Chambersburg, PA 17201

Use Chamber Card when shopping Use your free Chamber Card to get discounts when shopping. The Greater Chambersburg Chamber of Commerce printed the cards – with the support of sponsor Wagner’s Supply Depot – to encourage shoppers to buy local at participating Chamber-member businesses. Keeping dollars in the community benefits the local economy. Since the launch of the program in November 2010, shoppers and members have embraced the Chamber Card enthusiastically. It fits on your key chain so it is always convenient to use.

Find out where the card may be used at http:// www.chambersburg.org/chambercard. About 70 Chamber members are offering discounts or special offers. They include restaurants, retail stores and professional services. Shoppers may pick up free Chamber Cards at the Chamber, 100 Lincoln Way East. The Chamber is open from 8 a.m. to 5 p.m. Monday through Friday. Participating members pay less than $1 a week to be included in the program. Call Doug Harmon, membership director, at 264-7101, Ext. 202, for details. All funds from the program are used for the marketing of the Chamber Card.

New Economy (Continued from page 20)

The human brain goes through a very specific process in determining if change is going to be entertained. When this process is understood, supervisors experience less resistance and greater success. “Today’s leaders must be creative to come up with solutions in a tight economy,” said Noel Purdy, executive director of the Chamber Foundation. “Everyone has to adapt to change and this seminar will provide helpful tools for accepting change in the workplace. Managing people using a science-based approach gets results.” Cost for the seminar is $250 per person or $999 for a table of five. Register by calling 264-7101, or following the instructions with the event listing at www.chambersburg.org. THE GREATER CHAMBERSBURG CHAMBER OF COMMERCE The Outlook

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