Marketing Coordinator International College Wales Swansea (ICWS) Salary: £21,169 to £25,730 Permanent - Full Time Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment.
The Marketing Coordinator (MC) assists the Marketing Manager/Admission team of the College and provides inoffice support to the Marketing Team in the areas of marketing administration, conversion strategies, inbound familiarisation tours and campus tours. The MC will also be required to provide general support to the Marketing team in the areas of materials distribution, filing, updating Agency records, liaising as necessary with travel agency regarding travel arrangements for the Marketing Team; liaising with inbound visitors and visiting groups, campus tours for visitors and answering phone calls for all members of the Marketing of the Team when their stations are unattended. Furthermore, the MC is expected to assist the Student Services Team in the provision of an extensive and comprehensive after-sales service to students at peak times in February, June and September/October just before, during and following a new commencement. The successful candidate will be able to demonstrate:
Fluency in Mandarin Willingness to travel around the UK and overseas Minimum qualification of A Level’s Computer literate via use of Windows based software applications Knowledge of education services industry in the UK and offshore Administrative experience in a multi-cultural environment Excellent written, verbal and presentation communication skills Flexible attitude to work including a willingness to work weekends and evenings when required Proven ability to organise own workload and to cope with a variety of task demands An understanding of UKVI Tier 4 compliance regulations and QAA Code of Practice Self-motivated with good organisational skills For further details please see the attached Information Sheet.
Applicants must be able to demonstrate that they are eligible to work in the UK on an ongoing basis. ICWS is a safeguarding employer and the successful applicant will be required to undergo an enhanced DBS check. What we offer The Navitas Group offers outstanding long-term career opportunities and is values driven and an equal opportunity employer. Navitas reserves the right to fill the position by invitation. Enquiries and applications, including a Letter of Application and Curriculum Vitae (CV), should be sent to Donal O’Connor | Director of Marketing and Admission |
[email protected] Applications close at 5pm on 20 February 2015. We regret that due to the volume of the applications, only successful applicants will be contacted.
Information Sheet Marketing Coordinator Position Summary POSITION TITLE: POSITION STATUS: SALARY: RESPONSIBLE TO: BONUS SCHEME: PENSION SCHEME: PROBATION PERIOD: ANNUAL LEAVE:
Marketing Coordinator (MC) Ongoing following successful six (6) month probation £21,169 - £25,730 per annum Marketing Manager EVA 10% of fixed salary Available Six (6) months 36 days inclusive of eight (8) Bank Holidays
Division:
University Programmes Division
Reports to:
Marketing Manager
About Navitas Navitas Limited is an Australian owned public listed company. Navitas is an industry leader in providing managed campus services, pre-university and university pathway programmes for domestic (Australia only) and international students, as well as High School Year 10-12, English for leisure; migrant English and academic preparatory programmes, Foundation, Degree, Pre-Masters and Masters programmes in a wide range of disciplines. Navitas Limited is made up of three operating divisions: 1. 2. 3.
University Programmes Division SAE Professional and English Programmes
Navitas conducts a wide range of activities in Asia, North America, Africa, Australia, Continental Europe and the United Kingdom. Navitas Colleges are modern and dynamic educational institutions committed to providing quality educational programmes and excellent student support in an environment that encourages students to achieve the best possible results in their studies. The UK Colleges offer a range of Degree Programme Elements from undergraduate Level 0 (Foundation) to Level 1, 1st Year university studies and postgraduate Masters Preliminary programmes in a wide range of degree pathways. The Colleges are all based on the campus of their Partner University and as such are Associate or Affiliate Colleges of their Partner University. Navitas students benefit from the range of facilities open to all University students.
Admissions and Compliance Manager
Currently there are nine (9) Navitas Colleges in the United Kingdom: 1. Hertfordshire International College (HIC) is located on the University of Hertfordshire’s College Lane Campus in Hatfield 2. London Brunel International College (LBIC) is located on the Uxbridge campus of Brunel University London 3. Cambridge Ruskin International College (CRIC) is located on Anglia Ruskin University’s Cambridge campus 4. The International College Wales Swansea, (ICWS) is located on Swansea University’s Singleton Park campus 5. The International College Portsmouth (ICP) is located on the University of Portsmouth’s campus in central Portsmouth 6. The Plymouth University International College (PUIC) is located on Plymouth University’s campus in central Plymouth 7. The International College Robert Gordon University (ICRGU) is located on Robert Gordon University’s Garthdee campus in Aberdeen 8. The Edinburgh International College (EIC) is located near Edinburgh Napier University’s Merchiston campus in central Edinburgh 9. The Birmingham City University International College (BCUIC) is located on Birmingham City University’s Bournville campus
Purpose of Position The MC assists the Marketing/Admission team of the College to which he/she is attached. The position is designed to provide in-office support to the Marketing Team in the areas of marketing administration, conversion strategies, inbound familiarisation tours and campus tours as well as some overseas travel in support of recruitment activities. The MC works as part of a team in the implementation of the marketing plan, with particular involvement in the follow-up of applicants and conversion process. The MC will also be required to provide general support to the Marketing team in the areas of materials distribution, filing, updating Agency records, liaising as necessary with travel agency regarding travel arrangements for the Marketing Team; liaising with inbound visitors and visiting groups, campus tours for visitors and answering phone calls for all members of the Marketing of the Team when their stations are unattended. The MC will be expected to assist the Student Services Team in the provision of an extensive and comprehensive after-sales service to students at peak times in February, June and September/October just before, during and following a new commencement. Working in a high energy environment with extremely motivated people, this role has a marketing support function focused on the recruitment of students and the MC needs to be a highly motivated, team-orientated person, capable of adding value to the College’s Marketing team.
Admissions and Compliance Manager
The MC will:
Be part of the College marketing/admission process, with particular focus on student recruitment through the follow-up of sales and conversion process Demonstrate effective interpersonal skills inclusive of strong verbal and written English language communication skills and particularly with a variety of cultural and ethnic stakeholder groups Understand education services marketing Have a working knowledge of the Tier 4 compliance regulations and QAA’s Code of Practice Demonstrate an effective knowledge of university pathway programmes Possess relevant tertiary qualifications or be enrolled in a relevant higher education programme or possess ‘A’ Level qualifications as a minimum and be willing to pursue tertiary qualifications, preferably in services marketing Possess expertise in the area of front-line customer relationship management Computer literacy skills inclusive of demonstrated competence with the Microsoft Office suite – PowerPoint, Excel, Word and Outlook Experience in an education or customer services focused environment A track record of promoting and selling educational services Knowledge of the tertiary university market for school leavers A demonstrated ability to set and meet sales targets in a complex services environment Proven ability to participate in a recruitment programme and implement recruitment strategies and sales tactics Proactive work habits and a positive, team orientated approach to all tasks Experience in a multi-cultural environment
Key Relationships:
iii.
Marketing Manager
iv.
Director of Marketing
v.
Admissions
Admissions and Compliance Manager
Skills and Experience Required
Essential:
Fluency in Mandarin Minimum qualification of A Level’s Computer literate via use of Windows based software applications Knowledge of education services industry in the UK and offshore Administrative experience in a multi-cultural environment Excellent written, verbal and presentation communication skills Flexible attitude to work including a willingness to work weekends and evenings in support of recruitment activities, where required Proven ability to organise own workload and to cope with a variety of task demands An understanding of UKVI Tier 4 compliance regulations and QAA Code of Practice Self-motivated with good organisational skills
Desirable:
A Bachelor’s Degree or equivalent Experience in a pathway college, university or other education recruitment role Fluency in a language other than English, preferably Cantonese
Admissions and Compliance Manager
