Marketing Coordinator (Mandarin Speaker) London IBT Limited. Salary Range: £23,000 to £28,000 per annum Permanent - Full Time Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment.
The Marketing Coordinator (MC) assists the Marketing Manager/Admission team of the College and provides inoffice support to the Marketing Team in the areas of marketing administration, conversion strategies, inbound familiarisation tours and campus tours. The MC will also be required to provide general support to the Marketing team in the areas of materials distribution, filing, updating Agency records, liaising as necessary with travel agency regarding travel arrangements for the Marketing Team; liaising with inbound visitors and visiting groups, campus tours for visitors and answering phone calls for all members of the Marketing of the Team when their stations are unattended. Furthermore, the MC is expected to assist the Student Services Team in the provision of an extensive and comprehensive after-sales service to students at peak times in February, June and September/October just before, during and following a new commencement. The successful candidate will be able to demonstrate:
A Bachelor’s Degree or equivalent Fluency in Mandarin Possess knowledge of Education Services Industry in the UK and overseas education systems Possess a working understanding of the Tier 4 regulations and the QAA’s Code of Practice Have administrative experience in a multi-cultural environment Demonstrate polished interpersonal communication and negotiation skills inclusive of writing, communication and presentation skills Demonstrate a proven ability as a team player Demonstrate proven ability to organise own workload to cope with simultaneous demands Have good knowledge and experience in using Windows-based software applications Flexible attitude to work including a willingness to work weekends and evenings in support of recruitment activities, where required For further details please see the attached Information Sheet.
Applicants must be able to demonstrate that they are eligible to work in the UK on an ongoing basis. LBIC is a safeguarding employer and the successful applicant will be required to undergo an enhanced DBS check. What we offer The Navitas Group offers outstanding long-term career opportunities and is values driven and an equal opportunity employer. Navitas reserves the right to fill the position by invitation. Enquiries and applications, including a Letter of Application and Curriculum Vitae (CV), should be sent to Mehdi Aslani | Senior Marketing Manager |
[email protected] Applications close at 17:00 on 1st June 2015. We regret that due to the volume of the applications, only successful applicants will be contacted.
Information Sheet Marketing Coordinator (MC) Position Summary POSITION TITLE: POSITION STATUS: SALARY RANGE: RESPONSIBLE TO: BONUS SCHEME: PENSION SCHEME: ANNUAL LEAVE: PROBATION PERIOD: Division:
Marketing Coordinator (MC) Permanent (upon completion of successful six (6) month probation period) £23,000 - £28,000 per annum Senior Marketing Manager EVA 10% of fixed salary Access 36 days inclusive of eight (8) Bank Holidays Six (6) months
University Programmes Division
Reports to: Senior Marketing Manager
Overview and Objectives of the Position: Navitas Limited is an Australian owned public listed company. Navitas is an industry leader in providing managed campus services, pre-university and university pathway programmes for domestic (Australia only) and international students, as well as High School Year 10-12, English for leisure; migrant English and academic preparatory programmes, Foundation, Degree, Pre-Masters and Masters programmes in a wide range of disciplines. Navitas Limited is made up of three operating divisions: 1. 2. 3.
University Programmes Division SAE Professional and English Programmes
Navitas conducts a wide range of activities in Asia, North America, Africa, Australia, Continental Europe and the United Kingdom. Navitas Colleges are modern and dynamic educational institutions committed to providing quality educational programmes and excellent student support in an environment that encourages students to achieve the best possible results in their studies. The UK Colleges offer a range of Degree Programme Elements from undergraduate Level 0 (Foundation) to Level 1, 1st Year university studies and postgraduate Masters Preliminary programmes in a wide range of degree pathways. The Colleges are all based on the campus of their Partner University and as such are Associate or Affiliate Colleges of their Partner University. Navitas students benefit from the range of facilities open to all University students.
Admissions and Compliance Manager
Currently there are ten (10) Navitas Colleges in the United Kingdom: 1. Hertfordshire International College (HIC) is located on the University of Hertfordshire’s College Lane Campus in Hatfield 2. London Brunel International College (LBIC) is located on the Uxbridge campus of Brunel University London 3. Cambridge Ruskin International College (CRIC) is located on Anglia Ruskin University’s Cambridge campus 4. The International College Wales Swansea, (ICWS) is located on Swansea University’s Singleton Park campus 5. The International College Portsmouth (ICP) is located on the University of Portsmouth’s campus in central Portsmouth 6. The Plymouth University International College (PUIC) is located on Plymouth University’s campus in central Plymouth 7. The International College Robert Gordon University (ICRGU) is located on Robert Gordon University’s Garthdee campus in Aberdeen 8. The Edinburgh International College (EIC) is located near Edinburgh Napier University’s Merchiston campus in central Edinburgh 9. The Birmingham City University International College (BCUIC) is located on Birmingham City University’s Bournville campus 10. University of Northampton International College (UNIC) is located on University of Northampton’s campus.
The MC assists the Marketing/Admission team of the College to which he/she is attached. The position is designed to provide in-office support to the Marketing Team in the areas of marketing administration, conversion strategies, inbound familiarisation tours and campus tours. The MC works as part of a team in the implementation of the marketing plan, with particular involvement in the follow-up of applicants and conversion process. The MC will also be required to provide general support to the Marketing team in the areas of materials distribution, filing, updating Agency records, liaising as necessary with travel agency regarding travel arrangements for the Marketing Team; liaising with inbound visitors and visiting groups, campus tours for visitors and answering phone calls for all members of the Marketing of the Team when their stations are unattended. The MC will be expected to assist the Student Services Team in the provision of an extensive and comprehensive after-sales service to students at peak times in February, June and September/October just before, during and following a new commencement. Working in a high energy environment with extremely motivated people, this role has a marketing support function focused on the recruitment of students and the MC needs to be a highly motivated, team-orientated person, capable of adding value to the College’s Marketing team.
Admissions and Compliance Manager
The MC will:
Possess a Bachelor’s/tertiary degree level qualifications in a services marketing or related discipline, together with services marketing experience Be part of the College marketing/admission process, with particular focus on student recruitment through the follow-up of sales and conversion process Demonstrate polished interpersonal communication and negotiation skills inclusive of writing, communication and presentation skills with a variety of cultural and ethnic stakeholder groups Have a working understanding of Chinese education services marketing Have a working knowledge of the Tier 4 compliance regulations and QAA’s Code of Practice Demonstrate an effective knowledge of university pathway programmes Possess expertise in the area of front-line customer relationship management Have experience in an education or customer services focused environment A track record of promoting and selling educational services A demonstrated ability to set and meet sales targets in a complex services environment Proven ability to participate in a recruitment programme and implement recruitment strategies and sales tactics Have extensive knowledge and experience in using Windows-based software applications Possess knowledge of Education Services Industry in the UK and overseas education systems Have experience of University admissions and/or recruitment activities, Have experience of working on offline and online marketing campaigns Demonstrate a proven ability as a team player Demonstrate proven ability to organise own workload to cope with simultaneous demands Demonstrate a flexible attitude to work (e.g., in hours and content), including a willingness to work weekends and evenings in support of recruitment activities Demonstrate innovative thinking and proactive work habits inclusive of an eye for detail Demonstrate a commitment to self-development to enhance skills and abilities Have the ability to work to tight deadlines, changing priorities, on their own initiative and to take responsibility for decisions and outcomes Be a self-motivated and good organiser
Key Relationships:
iii.
Senior Marketing Manager
iv.
Admission Manager
Admissions and Compliance Manager
Qualifications and Selection Criteria Essential: A Bachelor’s Degree or equivalent Fluency in Mandarin Possess knowledge of Education Services Industry in the UK and overseas education systems Possess a working understanding of the Tier 4 regulations and the QAA’s Code of Practice Have administrative experience in a multi-cultural environment Demonstrate polished interpersonal communication and negotiation skills inclusive of writing, communication and presentation skills Demonstrate a proven ability as a team player Demonstrate proven ability to organise own workload to cope with simultaneous demands Have good knowledge and experience in using Windows-based software applications Flexible attitude to work including a willingness to work weekends and evenings in support of recruitment activities, where required Proven ability to organise own workload and to cope with a variety of task demands Demonstrate innovative thinking and proactive work habits inclusive of an eye for detail and for new recruitment initiatives Self-motivated with good organisational skills Have experience of University admissions and/or recruitment activities, Have the ability to work to tight deadlines, changing priorities, on their own initiative and to take responsibility for decisions and outcomes Desirable: Marketing or CIM Qualification or equivalent Experience in a pathway college, university or other education recruitment role A language in addition to English Have experience of online and offline marketing campaigns Personal Situation Must be able to spend extended time away from home travelling within the UK and overseas; able to commute reliably to office base and work extended hours on occasions when required. Specific Job Skills Able to communicate and motivate via written media; understands the principles of marketing and advertising cost-effectiveness, including market sector targeting, product offer development, featuresbenefits-solutions selling, cost per response, cost per conversion, etc. Appreciates need for consistency within company's branding and marketing mix, especially PR and the Internet. Computer skills Must be adept in use of MS Office 2007 or later, particularly Excel and Word, and ideally Access or similar database to basic level, Internet and email. Business and Selling Skills Must be an excellent face-to-face and telephone communicator who is able to demonstrate success and experience managing major accounts customers, large contracts or even a business, particularly achieving genuine sales development. Ideal background would be in services industry.
Admissions and Compliance Manager
