Massport E-Safety Request for Qualifications
Massachusetts Port Authority
Request for Qualifications E-Safety: Integrated Incident Dispatch and Response Management System
RFQ Issue Date: June 17, 2014 RFQ Response Due: Monday August 11, 2014 at 12:00 Noon EDT
Page
i
Massport E-Safety Request for Qualifications
1.0 Introduction The Massachusetts Port Authority (the "Authority" or "Massport") is an independent body politic and corporate and public instrumentality of the Commonwealth of Massachusetts created by Chapter 465 of the Acts of 1956. The Authority controls, operates, and manages Boston-Logan International Airport, Hanscom Field, Worcester Regional Airport; and the Port Properties, consisting of certain facilities in the Port of Boston and other properties. For more information on the Authority, its mission, organizational structure, facilities and programs, please log on to the Authority's website at http://www.massport.com.
1.1 Project Background and Objectives An in-depth review of Fire-Rescue operations, incident response requirements, industry best practices and available technologies has resulted in the recommendation and funding to implement an integrated incident dispatch and response management system, or E-Safety. E-Safety will streamline emergency response by providing a platform to build incident pre-plans, capturing information from incoming emergency calls and alerts, using business rules to default recommended apparatus and notifications, automating dispatch to appropriate first responders, providing mobile tools for incident response management, and easing reporting and analysis of incident records. Areas of response for Massport Fire-Rescue at Logan Airport include Logan Airport, marine incidents up to and beyond the 15 mile patrol radius, and mutual aid communities. E-Safety will include but not be limited to the following components: 1. Record keeping to track inspections, preplans, training, etc. 2. Automated call/alert information capture, incident record generation, and visual dispatch alerting 3. Mobile computing for incident response apparatus 4. On-line mapping for inspection, pre-planning, situational awareness, and navigation 5. Robust mobile connectivity for airside, landside, mutual aid and remote marine operations 6. Replacement of custom in-house ARFFOps daily inspection and staff management tool 7. Reporting for regulatory compliance and business operations E-Safety will be implemented for Logan Airport with potential for expansion to Hanscom Airfield and Worcester Regional Airport; and must be scalable to integrate with or preferably expand to support Logan’s future Joint Operations Center (“JOC”).
1.2 Purpose and Intent The purpose of this RFQ is to identify technologies which are currently available for integrated incident dispatch and response management in the airport, marine and mutual aid environments. The Authority invites responses from qualified persons or firms (“Vendor”) interested in entering into a contract to implement E-Safety at Logan Airport, and having proven experience implementing such solutions. It is important to note that this RFQ process will not necessarily lead to any commitment or contractual relationship between Massport and any of the respondents. A subsequent Request for Proposals (“RFP”) process for the procurement, configuration and installation of E-Safety may be issued to prospective E-Safety Vendors prequalified as potential candidates through this RFQ process. The ideal Vendor will offer a configurable, commercial off the shelf (“COTS”) system or combination of integrated COTS components that has been operating in at least two locations, preferably Category X airports; and has been pre-configured to comply with all applicable regulatory information tracking and reporting requirements.
1.3 Phased Selection Process Due to the sensitive security nature of E-Safety, Massport will conduct a three phased selection process: - Phase I – Qualifications - Phase II – Proposal - Phase III – Demonstration and Site Visit Phase I begins with the issuance of this Request for Qualifications (“RFQ”). The RFQ is a public document containing high level requirements for E-Safety functionality. Interested Vendors may submit qualifications, example solutions, estimated cost ranges and estimated project schedules via the process described in the Qualifications Submission section.
Page
1
Massport E-Safety Request for Qualifications
Massport will evaluate RFQ submissions based on the quality of the written response, ability of the system to meet E-Safety requirements, team qualifications, and relevant experience. As part of the RFQ evaluation, Massport may invite a subset of vendors on-site to demonstrate their solutions. Based on that evaluation, Massport may pre-qualify vendors for the E-Safety Project. Prequalified vendors will be required to sign a SSI Compliance Acknowledgement prior to receiving copies of the E-Safety Request for Proposals (“RFP”). See Appendix A. After evaluating proposals, Massport may invite Vendors to provide an oral presentation and demonstration to the Massport Project Team, consisting of representatives from departments which may include: Fire-Rescue, Aviation, Information Technology, Internal Audit, and Legal. Vendors invited to present shall be considered “shortlisted” and may also be asked to coordinate a site visit for select Massport representatives to a Fire-Rescue organization operating the proposed solution. If invited to present, Vendors shall be informed of any specific questions or information they are expected to address.
2.0 Qualifications Submission Neither Massport nor the vendors responding to this RFQ have any obligation under this RFQ. Vendors responding to this RFQ are responsible for the costs associated with development and submission of a response. Massport will seek to hold all submissions in confidence, to the extent consistent with applicable law, until a final decision has been made or the selection process is terminated. Respondents are advised, however, that pursuant to M.G.L. c. 66, all materials received by Massport which fall within the definition of “public record” as set forth in M.G.L. c. 4 §7, cl. (26), shall be disclosed by Massport upon request. Any information given to Massport in any vendor’s submission or any correspondence, discussion, meeting, or other communications between the vendor and Massport before, with, or after the submission of the Proposer's response to this RFQ, either orally or in writing, will not be, or deemed to have been, proprietary or confidential, although Massport will use reasonable efforts not to disclose such information to persons who are not employees of or consultants retained by Massport except as may be required by state and federal law. Use or disclosure of such information by Massport may be made without obligation or compensation and without liability of Massport of any kind whatsoever. The foregoing applies to any information, whether or not given at the invitation of Massport. Any statement which is inconsistent with the foregoing provisions of this paragraph whether made as part of, or in connection with, any information received from the Proponent or otherwise made at any time in any fashion, and whether made orally or in writing, shall be deemed null and void and of no force or effect. Massport’s receipt or discussion of any information submitted in response to the RFP, including information submitted during discussions after said submittal (including ideas, drawings or other materials communicated or exhibited) does not, and will not impose any obligations whatsoever on Massport, or entitle Proposers to any compensation. Submissions in response to this RFQ shall be directed to the following address and individual: Ms. Nancy Pullen Senior IT Project Manager Massachusetts Port Authority Information Technology Department Logan Office Center One Harborside Drive Suite 200S East Boston, MA 02128-2909 E-mail:
[email protected]
Responses to this RFQ are limited to Fifty (50) pages and must be received in the IT Department at the above address no later than 12 NOON on Monday August 11, 2014. Any submittal which exceeds the page limit set here or is not received in the IT Department in a timely manner may be rejected as non-responsive. The page count does not include standard brochures or other such pre-printed attachments. Respondents may at their discretion include in their response packaged demonstrations of example solutions and/or solution components.
Page
2
Massport E-Safety Request for Qualifications
The table below provides an estimated schedule for the qualifications submission and vendor pre-qualification processes:
Step RFQ Released Pre-qualifications Conference
Description RFQ is available to interested Vendors. A critical meeting for Vendors to ask Massport questions regarding the RFQ.
Date Tuesday June 17, 2014 Wednesday July 2, 2014 from 10:30-11:30am EDT
Last day for written questions
Vendors shall be allowed to submit inquiries and questions until this date. Inquiries may be submitted via E-mail only (plain text).
Tuesday July 8, 2014 at 12:00 noon EDT
Last day for addenda
Massport shall issue all Addenda to this RFQ in writing by this date.
Friday July 18, 2014
Submission of qualifications Review of submissions
Vendors shall submit qualifications in conformance with the requirements of this RFQ by this date and time. Massport’s evaluation committee shall review the submissions received in accordance with the evaluation criteria set forth elsewhere in this document. Massport may invite a subset of vendors on-site to demonstrate their solutions Massport shall notify pre-qualified respondents of their eligibility to receive and respond to the E-Safety RFP.
Monday August 11, 2014 at 12:00 noon EDT August 2014
Vendor presentations Vendor pre-qualification
August/September 2014 September/October 2014
2.1 Pre-Qualifications Conference This is a meeting at which Vendors may ask Massport personnel questions regarding the RFQ or the project. The meeting shall be held on Wednesday July 2, 2014 at 10:30am EDT at the: Massport LOC Admin Conference Room Logan Office Center, 2nd Floor 1 Harborside Drive Boston-Logan International Airport (BOS) East Boston, MA 02128 At the pre-qualifications conference, the Authority shall receive questions and provide oral answers to those in attendance. Attendance is strongly recommended. Submission of written questions prior to the pre-proposal conference is strongly recommended. Vendors shall provide by E-mail to the Massport Project Manager identified a list of attendees for the prequalifications conference no later than Thursday June 26, 2014 at 12:00 noon EDT.
2.2 Written Questions All questions pertaining to this RFQ, including those posed verbally during the pre-qualifications conference, shall be submitted by E-mail to the Massport Project Manager identified above by the date and time specified for the Last Day of Written Questions in the schedule above. The Authority shall provide a written summary of the questions and answers to the contact specified by Vendors when downloading this RFQ document. Any questions requiring divulgence of SSI for a complete response shall be addressed during the proposal process with pre-qualified vendors.
2.3 Addenda Revisions, clarifications, interpretations, and responses to written questions on this RFQ, as prepared by Massport, shall be issued to all Vendors as addenda to the RFQ. All addenda shall be issued as specified in the schedule above.
Page
3
Massport E-Safety Request for Qualifications
2.4 Qualifications Submission One (1) original, fifteen (15) copies, and one (1) electronic version (on CD or DVD) of the Vendor's response to this RFQ shall be delivered in a sealed package no later than Monday August 11, 2014 at noon EDT to: Massachusetts Port Authority Logan Office Center One Harborside Drive, Suite 200S East Boston, MA 02128-2909 Attn: Ms. Nancy Pullen The Authority shall time and date stamp all proposals upon receipt. Proposals received after the time and date stated above shall be marked as late and may not be considered. Proposals will not be returned. The Vendor shall print "Qualifications for E-Safety: Integrated Incident Dispatch and Response Management – Project L1362" in the bottom right hand corner of the submittal packaging.
3.0 E-Safety Requirements Appendix B contains preliminary Functional Requirements that shall be finalized and re-issued as part of the RFP. Submittals shall be for a full E-Safety system including all software, interfaces, system integrations and mobile devices. Submittals of individual parts, products, or subsystems comprising parts of a full E-Safety solution will not be considered. Vendors of components or subsystems are encouraged to team together to provide integrated submittals for consideration. The submittal shall include at a minimum: 1.
Cover letter.
2.
Executive summary detailing the response to each evaluation criteria as well as the identification of any key factors that may differentiate the firm from other responders
3.
Introduction to your organization (e.g., parent, age, size, number of customers, offices, number of employees, including ownership structure.
4.
Contact name(s), email address(es), and information for follow-up, if desired, by Massport.
5.
A list of relevant web sites for your company and its offerings, including URL references for any similar initiatives the company has successfully completed.
6.
Description of the E-Safety products and services offered, and markets served. Include information regarding any strategic partnerships or alliances with other technology or service organizations.
7.
An organization chart identifying key project personnel including sub consultants and their respective roles and responsibilities.
8.
Description of the components anticipated to implement a complete E-Safety solution and how the system will address the requirements listed in Appendix B.
9.
Any specific network requirements or guidelines needed to implement the secure, mobile interface with real time information sharing
10.
A brief summary of the advantages, business case, and/or other differentiators to support implementing or utilizing the vendor's products and/or services.
11.
Identification of customers using the vendor's products/services who are willing to be contacted as a reference or source of additional information. Massport is particularly interested in airport solutions of similar size and scope.
Page
4
Massport E-Safety Request for Qualifications
12.
Copies of current product brochures and price list, including commercial and government pricing, if applicable.
13.
Description of the extent to which your E-Safety solution is configurable vs. requires custom development; include description of configuration options.
14.
Description of how software is maintained and upgraded to keep current with evolving regulatory and user base requirements.
15.
Description of how your product compares to others based on an operators’ “Ease of Use”.
16.
A list of lawsuits and arbitrations to which the firm is a party relative to contracts within the last 3 years including, if applicable, any convictions or fines for violations or state or federal law; as well as an explanation of any projects on which the firm was terminated or failed to complete the work.
17.
Information regarding the team’s experience on similar projects including references with up to date contact information.
18.
Information regarding the team’s experience on other SSI projects and its ability to manage SSI including reference with up to date contact information.
Thank you for your attention and possible response.
Page
5
Massport E-Safety Request for Qualifications
Appendix A SENSITIVE SECURITY INFORMATION (SSI) DOCUMENT PROTECTION REQUIREMENTS The proposal and contract documents for this project, which include any means by which project information is preserved including but not limited to any documents provided to the Consultant, any documents prepared by the Consultant, and in any format including paper, film, photograph, or electronic media, may contain sensitive security information (“SSI Documents”). With regard to said SSI Documents, the Consultant shall comply with 49 CFR part 1520 (“SSI Requirements”). Before the Consultant can receive documents for the project, the Consultant shall be required to sign a statement acknowledging the SSI Requirements and committing to comply with all SSI Requirements (“SSI Compliance Acknowledgement”) The Consultant shall agree to cause its employees, potential subcontractors, and agents to maintain in confidence, all Authority records, documents and information, including but not limited to, individual personnel records, and records, documents and information which contain and/or constitute SSI as defined by 49 CFR 1520, which become available to it/them in connection with this RFP.. In summary, the SSI Compliance Acknowledgement, a copy of which is attached to these requirements, provides that the Consultant recognizes that the RFP documents may contain SSI and therefore must be maintained in a confidential manner. Furthermore, the Consultant commits to informing all persons to whom the documents may be released of the sensitive security nature of such documents, and to confirm that all necessary steps will be taken to ensure that such persons comply with the SSI Requirements.
Page A-1
Massport E-Safety Request for Qualifications
SSI Compliance Acknowledgement The Consultant and parties for whom the Consultant is responsible including employees and agents, relative to services associated with the MPA E-Safety Project (L1362) (the “Project”), understand and acknowledge that the Consultant is being provided documents which may contain Sensitive Security Information (“SSI”) and are subject to 49 CFR Part 1520 (“SSI Requirements”). The Consultant shall restrict access to said Authority records, documents and information which contain SSI (“SSI Documents”) to only those employees of the Consultant and subcontractors who require access to such records, documents and information to prepare a proposal in response to this Request for Proposal for the MPA E-Safety Project (the “RFP”). The Consultant shall maintain in confidence, and shall cause its employees, potential subcontractors, and agents to maintain in confidence, all Authority records, documents and information, including but not limited to, individual personnel records, and records, documents and information which contain and/or constitute SSI as defined by 49 C.F.R. 1520, which become available to it/them in connection with the Project. The unauthorized release of SSI is prohibited. All records, documents and information defined by 49 C.F.R.1520 or designated by the Authority as SSI shall be marked, stored, distributed and destroyed in accordance with 49 C.F.R. 1520. Upon receipt of SSI from the Authority, the Consultant acknowledges that it is a "Covered Person" subject to the requirements of 49 C.F.R. 1520. SSI records, documents and information received during the course of this RFP process are the property of the Authority. No part of any such records or documents, or any of the information contained therein, may be photocopied or reproduced in any way (except as specifically authorized by the Authority), or released to any person without the prior written permission of the Authority. Unauthorized possession, photocopying, reproduction or release of such records and documents, or any portion of their contents, or failure to return them to the Authority immediately upon request may result in sanctions by the Transportation Security Administration (“TSA”). The Consultant shall report to the Transportation Security Administration ("TSA") the loss or unauthorized disclosure of SSI in accordance with 49 C.F.R. 1520.9(c) and shall notify the Authority of each such report. Failure to report to the TSA the loss or unauthorized disclosure of SSI in accordance with 49 C.F.R. 1520.9(c) and/or failure to notify the Authority of such loss or unauthorized disclosure or of such report to the TSA may result in sanctions by the TSA. Acknowledgements. The Consultant acknowledges and agrees to strictly comply with all SSI Requirements. The Consultant acknowledges that the unauthorized reproduction, distribution or disclosure of SSI could cause substantial damage, and expose Massport and its customers and facilities to significant dangers, and may result in sanctions by the TSA. The Consultant also acknowledges that the obligations of confidentiality required hereunder are vital to the safety, security and well-being of both the general public and Massport, its customers, its facilities and operations, and that damages at law may be an inadequate remedy for any breach or threatened breach of the SSI Requirements, and that Massport may, in addition to all other rights or remedies, seek an injunction in order to restrain any breach or threatened breach, without being required either to show actual damage or to post an undertaking or other security.
By signing this SSI Compliance Acknowledgement, the Consultant and all parties for whom the Consultant is responsible, agree to comply with all SSI Requirements. ______________________________________ Name of Consultant
______________________________________ Consultant’s Authorized Representative
______________________________________ Date
______________________________________ Title
Page A-2
Massport E-Safety Request for Qualifications
Appendix B PRELIMINARY E-SAFETY FUNCTIONAL REQUIREMENTS
Category
Rqt #
Functionality
Priority
Asset Inspection
2.1.1‐01
Mandatory
Asset Inspection Asset Inspection
2.1.1‐02 2.1.1‐03
Asset Inspection
2.1.1‐04
Asset Inspection
2.1.1‐05
Asset Inspection
2.1.1‐06
Asset Inspection
2.1.1‐07
Apparatus Inspection Apparatus Inspection
2.1.2‐01 2.1.2‐02
Apparatus Inspection Apparatus Inspection Apparatus Inspection Apparatus Inspection
2.1.2‐03 2.1.2‐04 2.1.2‐05 2.1.2‐06
Apparatus Inspection
2.1.2‐07
Apparatus Inspection
2.1.2‐08
Track all fixed assets for inspection including but not limited to occupancies, fuel farms, hydrants, equipment Enable collection of inspection information via mobile device Track at a minimum all inspection information, citations, and citation disposition currently tracked via paper forms Capture images via mobile device and associate with active inspection and/or asset Capture electronic signatures and associate with appropriate inspection field Scan bar codes on assets to retrieve asset, initiate new inspection, and/or retrieve existing inspection(s) Facilitate e‐mailing completed inspections, citations, images, etc. to signatories and other stakeholders Track all apparatus for daily inspection Include at a minimum all checklist items currently included in ARFFOps checklists Enable collection of inspection information via mobile device Configure apparatus‐specific inspection checklists Track at a minimum for each inspection: asset ID, date, inspector ID Track at a minimum for each apparatus the checklist items currently tracked via ARFFOps Track at a minimum for each checklist item: item ID, description/instructions, status, comment, follow‐up actions, resolution date Scan bar codes on assets to retrieve asset, initiate new inspection, and/or retrieve existing inspection(s)
Mandatory Mandatory Mandatory Mandatory Beneficial Beneficial Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory
Beneficial
Page B-1
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Apparatus Inspection
2.1.2‐09
Beneficial
Apparatus Inspection
2.1.2‐10
Preplanning Preplanning
2.1.3‐01 2.1.3‐02
Preplanning Preplanning
2.1.3‐03 2.1.3‐04
Preplanning
2.1.3‐05
Preplanning
2.1.3‐06
Preplanning
2.1.3‐07
Training and Testing Training and Testing
2.1.4‐01 2.1.4‐02
Training and Testing
2.1.4‐03
Other Preparatory Records Tracking
2.1.5‐01
Other Preparatory Records Tracking
2.1.5‐02
Other Preparatory Records Tracking
2.1.5‐03
Other Preparatory Records Tracking
2.1.5‐04
Automatically generate Mainsaver work requests when Fleet resources are required to address an issue identified during inspection Default apparatus for inspection based on apparatus to which the mobile device is assigned Provide interface to develop SOPs for asset preplans Provide interface to configure preplan maps illustrating locations of key emergency response resources and risks Associate preplan SOPs and maps to appropriate asset Utilize Massport GIS base map layers as the basis for preplan maps for Massport owned and mapped assets Link directly to Massport GIS source data or establish automated export procedures to a data format suitable to and accessible by E‐ Safety Allow configuration of preplan maps using digital photos, .PDF files or other occupancy plans Allow linking of photos, video clips and/or other files with preplans with key metadata clearly identifying document type and content Track all recurrent training and testing Track all training and testing information currently tracked in FireHouse software Provide configurable training categories, locations, instructions methods, etc. Track at a minimum all information currently tracked in FireHouse Software Provide flexible interface for tracking information including but not limited to inventory, equipment, warranties, service agreements Provide ability to track information listed in but not limited to Table 2.1 Allow configuration of information to be tracked with each item
Beneficial Mandatory Mandatory Mandatory Mandatory Mandatory
Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory High High High
Page B-2
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Personnel and Roster Management
2.1.6‐01
Mandatory
Personnel and Roster Management
2.1.6‐02
Personnel and Roster Management
2.1.6‐03
Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture Alert Information Capture
2.2.1‐01 2.2.1‐02 2.2.1‐03 2.2.1‐04 2.2.1‐05 2.2.1‐06 2.2.1‐07 2.2.1‐08 2.2.1‐09 2.2.1‐10 2.2.1‐11 2.2.1‐12
Alert Information Capture Alert Information Capture
2.2.1‐13 2.2.1‐14
Alert Information Capture Alert Information Capture Alert Information Capture
2.2.1‐15 2.2.1‐16 2.2.1‐17
Incident Information Refinement
2.2.2‐01
Incident Information Refinement
2.2.2‐02
Track all personnel and roster information currently tracked in FireHouse Software Automatically import all information currently being imported into FireHouse Software from TeleStaff Enable Massport update of TeleStaff import configuration including but not limited to field mapping, file path\name, frequency, time Capture direct calls to 617 567‐2020 Capture 911 calls from Massport IP phones Capture 911 calls transferred from City of Boston Capture 911 calls transferred from State Police in Framingham Capture alerts from activated SimplexGrinnell fire alarm panels Capture alerts from activated ZOLL AEDs Capture alerts from overt alarms ‐ red phones Capture calls from tower regarding aircraft Capture calls from US Coast Guard for marine assistance Capture calls transferred from 1900 Capture radio calls from field personnel Automatically generate incident records for all captured calls and alarms Automatically record date/time of call or alert in incident record Automatically populate default address, location and incident map based on information available from incoming call/alert Use business rules to default incident type based on alarm type Use business rules to default apparatus for dispatch Use business rules to default partner public safety agencies for incident notification Provide efficient and intuitive interface for Fire Alarm personnel to refine and further populate incident information Allow Fire Alarm personnel to interact with map to refine incident location
Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Beneficial Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory
Page B-3
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Incident Information Refinement
2.2.2‐03
Mandatory
Incident Information Refinement
2.2.2‐04
Dispatch
2.2.3‐01
Dispatch Dispatch Dispatch
2.2.3‐02 2.2.3‐03 2.2.3‐04
Dispatch
2.2.3‐05
Dispatch
2.2.3‐06
Dispatch
2.2.3‐07
Dispatch
2.2.3‐08
Dispatch Response
2.3.1‐01
Dispatch Response
2.3.1‐02
Access to Incident Management Information
2.3.2‐01
Access to Incident Management Information
2.3.2‐02
Access to Incident Management Information
2.3.2‐03
Access to Incident Management Information
2.3.2‐04
Track all incident information currently tracked by FireHouse Software Track all incident information necessary to comply with all governing regulatory requirements Provide single action method to dispatch incident information to appropriate responders Automatically record date/time of dispatch Continue to support current simulcast of emergency calls Display key incident information on visual displays located throughout Fire‐Rescue stations, bays and in T‐16 Print key incident information on dedicated printers in station housing dispatched apparatus Display key incident information of mobile devices assigned to dispatched apparatus Automatically load incident record and applicable preplan and/or aircraft information on mobile devices in dispatched apparatus Transmit key incident information to Massport mobile devices of on and off‐shift first responders configured to receive them ‐ based on alert type or other business rules Mobile interface in dispatched apparatus automatically displays key incident information and situational awareness map Single button / single click capability to record timestamps: en route, on scene, controlled, cleared scene, returned to station Access to documents, web sites, applications, apps and devices including but not limited to those listed in Table 2.3.2 On mobile device(s) assigned to dispatched apparatus ‐ access to active incident log On mobile device(s) assigned to dispatched apparatus ‐ automatically load active incident log On mobile device(s) assigned to dispatched apparatus, for aircraft incidents ‐ access to aircraft crash diagrams and related SOPs
Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Beneficial
Mandatory Mandatory Mandatory Mandatory High Mandatory
Page B-4
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Access to Incident Management Information
2.3.2‐05
High
Access to Incident Management Information
2.3.2‐06
Access to Incident Management Information
2.3.2‐07
Access to Incident Management Information
2.3.2‐08
Access to Incident Management Information
2.3.2‐09
Real Time Incident Information Sharing
2.3.3‐01
Real Time Incident Information Sharing
2.3.3‐02
Real Time Incident Information Sharing
2.3.3‐03
Real Time Incident Information Sharing
2.3.3‐04
Real Time Incident Information Sharing
2.3.3‐05
Real Time Incident Information Sharing
2.3.3‐06
Real Time Incident Information Sharing
2.3.3‐07
Patient Treatment Patient Treatment
2.3.4‐01 2.3.4‐02
On mobile device(s) assigned to dispatched apparatus, for aircraft incidents ‐ automatically load aircraft crash diagrams and related SOPs On mobile device(s) assigned to dispatched apparatus, for non‐ aircraft incidents ‐ access to preplans, related SOPs, and associated documents On mobile device(s) assigned to dispatched apparatus, for non‐ aircraft incidents ‐ automatically load preplans, SOPs, and associated documents On mobile device(s) assigned to dispatched apparatus ‐ access to networked security cameras On mobile device(s) assigned to dispatched apparatus ‐ automatically load links to networked security cameras covering the incident area From mobile device(s) assigned to dispatched apparatus ‐ updates to incident location via interactive map From mobile device(s) assigned to dispatched apparatus ‐ addition of secondary incident location(s) via interactive map From mobile device(s) assigned to dispatched apparatus ‐ streaming video from apparatus‐mounted FLIR and/or forward looking cameras From mobile device(s) assigned to dispatched apparatus ‐ streaming video from handheld thermal imaging devices From mobile device(s) assigned to dispatched apparatus ‐ photographs From mobile device(s) assigned to dispatched apparatus ‐ readings from field detection devices From mobile device(s) assigned to dispatched apparatus ‐ incident log updates Generate multiple patient treatment records for a single incident On mobile device(s) assigned to dispatched apparatus, automatically associate new patient treatment records with the active incident
Mandatory
High
Mandatory Beneficial
Mandatory Mandatory Mandatory
Mandatory Mandatory Mandatory Mandatory Mandatory High
Page B-5
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Patient Treatment
2.3.4‐03
Mandatory
Patient Treatment
2.3.4‐04
Patient Treatment
2.3.4‐05
Patient Treatment
2.3.4‐06
Patient Treatment
2.3.4‐07
Query and Reporting
2.4‐01
Query and Reporting Query and Reporting Query and Reporting Query and Reporting Query and Reporting
2.4‐02 2.4‐03 2.4‐04 2.4‐05 2.4‐06
Query and Reporting Query and Reporting Query and Reporting
2.4‐07 2.4‐08 2.4‐09
Query and Reporting
2.4‐10
Query and Reporting Query and Reporting
2.4‐11 2.4‐12
Include pre‐configured codes representing industry standard coding and terminology Utilize configurable lookup tables to speed population and aid accuracy of patient treatment information Capture multiple electronic signatures the mobile device and associate them with the appropriate configurable signature field Support wireless transmission of AED readings from Bluetooth enabled AED devices Support bar code reading of mass casualty incident ("MCI") tags to track patients from triage through treatment Search for records using multiple fields as criteria. If multiple results are returned, provide limited record information for each record in the set for further selection by the user. Query records using partial information (wildcards) Search name fields using diminutive names (James, Jim, Jimmy, etc.) Utilize cultural name matches for name searches Utilize soundex functionality for name searches Name searches must be broad/smart enough to account for hyphens, apostrophes, multiple last names, etc. Search results to include exact matches and near matches Further refine searches by specifying filters on additional fields Utilize Boolean logic (e.g., And, Or), mathematical (greater than, equal to, between), and text comparison (e.g., contains, starts with, ends with) functions for record searches and report building View query results on screen and sort based on one or more columns by clicking on column header Scroll through results to select the desired record Intuitively organized standard query/report library interface allowing for robust searching and with the ability to add ad‐hoc queries and reports
Mandatory Mandatory High High Mandatory
Mandatory Beneficial Beneficial Beneficial High Beneficial Mandatory Mandatory
Mandatory Mandatory Mandatory
Page B-6
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Query and Reporting
2.4‐13
Mandatory
Query and Reporting
2.4‐14
Query and Reporting
2.4‐15
Query and Reporting
2.4‐16
Query and Reporting Query and Reporting Query and Reporting
2.4‐17 2.4‐18 2.4‐19
Query and Reporting
2.4‐20
Query and Reporting
2.4‐21
Query and Reporting
2.4‐22
Query and Reporting
2.4‐23
Query and Reporting
2.4‐24
Query and Reporting
2.4‐25
Query and Reporting
2.4‐26
Query and Reporting
2.4‐27
Dashboarding and Trend Analysis
2.4.5‐01
Standard reporting to satisfy all applicable regulatory requirements on information stored in E‐Safety Updates to standard reports to remain compliant with evolving regulatory requirements Inclusion/recreation of existing FireHouse Software, ARFFOps, and/or other existing queries and reports deemed necessary by Project Team Ad‐hoc query and reporting with user friendly query/report builder including customizable report formatting including element placement, font, grouping, aggregation, header/footer, titles, etc. Develop multi‐table queries and filters Query by, sort by, group by and report on user‐defined fields Name and save queries for future querying and/or as the basis for reports Parameterize reports and have user enter parameter (e.g., incident date, incident type, apparatus, etc.) at run time Inclusion of query/report logic, including user‐entered parameters, in query/report header Schedule report generation (e.g., weekly, monthly), filter content based on intended audience, and automatically e‐mail results Define report templates to drive headers, footers, fonts, logos and other formatting Export all reports and query results to standard formats such as CSV, Excel, PDF, and XML Option to filter all reports by region (e.g., Logan, Hanscom, Worcester, Maritime) Limit information in reports to only that information to which users have access privileges Provide data dictionary including all tables, fields and table relationships Provide default dashboard containing visual representations of common key metrics
Mandatory Mandatory
Mandatory
Mandatory Mandatory Mandatory Mandatory Mandatory Beneficial Beneficial Mandatory High Mandatory Mandatory Beneficial
Page B-7
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Dashboarding and Trend Analysis
2.4.5‐02
Beneficial
Dashboarding and Trend Analysis
2.4.5‐03
Click on top level graphic (count, %, odometer showing status with regard to threshold, etc.) and drill down for detailed report Ability to create a new dashboard element based on a user‐defined or standard report Ability for users to customize their own dashboard May be maintained by trained Massport staff, independent of Vendor and without the need for custom coding Associate business rule with one or more regions (e.g., Logan, Hanscom, Worcester, Maritime) Ability to configure business rules to default field values based on other field value(s) or events If source fields are modified and destination field is untouched, revise destination field value based on business rule Do not apply default value business rule logic to any destination fields that have been manually updated Configure information displayed on visual alerts based on incident type and location For aircraft incidents, display aircraft type, souls on board, fuel on board, and runway/taxiway location For any type of activated alarm, display the alarm type For all incidents display incident map, dispatched apparatus and dispatched partner public safety agencies Automatically activate situational awareness maps in dispatched apparatus For mutual aid incidents, automatically activate mutual aid navigation with recommended routes on device(s) assigned to dispatched apparatus For mutual aid incidents, automatically display radio communication plan for mutual aid community on device(s) assigned to dispatched apparatus For incidents in preplanned assets, automatically display preplan on device(s) assigned to dispatched apparatus
Dashboarding and Trend Analysis 2.4.5‐04 Business Rules and Data Driven Configuration 2.5‐01 Business Rules and Data Driven Configuration 2.5‐02 Default Data Values
2.5.1‐01
Default Data Values
2.5.1‐02
Default Data Values
2.5.1‐03
Visual Alert and Dispatch Defaults
2.5.2‐01
Visual Alert and Dispatch Defaults
2.5.2‐02
Visual Alert and Dispatch Defaults Visual Alert and Dispatch Defaults
2.5.2‐03 2.5.2‐04
Visual Alert and Dispatch Defaults
2.5.2‐05
Visual Alert and Dispatch Defaults
2.5.2‐06
Visual Alert and Dispatch Defaults
2.5.2‐07
Visual Alert and Dispatch Defaults
2.5.2‐08
Beneficial Beneficial Mandatory Mandatory Mandatory High Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory High
High
Mandatory
Page B-8
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Form Design/Revision
2.5.3‐01
Mandatory
Form Design/Revision Form Design/Revision
2.5.3‐02 2.5.3‐03
Data Quality Assurance
2.5.4‐01
Data Quality Assurance
2.5.4‐02
Data Quality Assurance
2.5.4‐03
Data Quality Assurance
2.5.4‐04
Data Quality Assurance Data Quality Assurance
2.5.4‐05 2.5.4‐06
Data Quality Assurance Data Quality Assurance
2.5.4‐07 2.5.4‐08
Data Quality Assurance Data Quality Assurance
2.5.4‐09 2.5.4‐10
Data Quality Control
2.5.5‐01
Data Quality Control
2.5.5‐02
Ability for designated system administrators to add user‐defined fields and constraints to tables and screens without requiring code modifications or programming Ability to rearrange fields on data entry forms Ensure that all user‐defined fields are available for query, report and dashboard operations Preconfigure business rules and code tables necessary to enforce compliance with all applicable regulatory requirements Ability to configure all business rules and code tables necessary to enforce compliance with all applicable regulatory requirements Ability to define business rules to drive visible fields, required fields, single field validation parameters (e.g., min, max, lookup), and composite field validation parameters (e.g., if patient refuses treatment, signature is required) Business rule maintenance ‐ rules and sub rules, start/end dates for rules, audit trail tracking, applicable locations Data validation upon entry rather than when saving the record Ability for designated system administrators to implement changes to business rules and field validations without code modifications or programming Limit free form text fields for use only when necessary Provide code tables for any fields that can be codified, require validation of field contents against lookup table Codes sort alphanumerically Ability to deactivate lookup table codes (by effective data range and for one or more locations) so that they do not appear on pull‐down lists but are available for reporting as appropriate Produce reports highlighting any records violating referential integrity constraints (e.g. invalid codes, orphan records) Produce reports highlighting duplicate records
High Mandatory High Mandatory Mandatory
Mandatory High Mandatory
Mandatory High Mandatory Mandatory
High High
Page B-9
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Data Quality Control
2.5.5‐03
High
Users, Groups, Privileges and Auditing
2.5.6‐01
Users, Groups, Privileges and Auditing
2.5.6‐02
Users, Groups, Privileges and Auditing
2.5.6‐03
Users, Groups, Privileges and Auditing
2.5.6‐04
Mapping Mapping
2.6‐01 2.6‐02
Mapping
2.6‐03
Mapping
2.6‐04
Mapping
2.6‐05
Mapping Mapping Mapping Mapping
2.6‐06 2.6‐07 2.6‐08 2.6‐09
Mapping
2.6‐10
Mapping Mapping
2.6‐11 2.6‐12
Produce reports identifying records with missing or invalid information Allows Massport System Administrators to maintain users, user groups and privileges Ability to control data access by table and/or by key value (e.g., region) Apply user privileges to all methods of data access including data entry, query and reporting Track audit information for all insert, update and delete actions including table, field, action, old value, new value, user, date/time of action Utilize NFPS Standard 170 map symbols Provide an intuitive and user friendly interface that facilitates ease of use during emergency response Display map layers regularly extracted from Massport's Oracle Spatial based MGP Include all layers required for effective inspection, preplanning, situational awareness, and mutual aid navigation as listed in Table 2.6 Enable addition/modification of layer configuration by Massport system administrators Select map features by clicking on them individually Select map features via spatial selection (e.g., polygon, circle, area) Select map features via attribute filters View attribute information associated with selected feature(s), including temporal information such as inspection history Provide a single, integrated mapping interface for inspection, preplanning, situational awareness, and mutual aid navigation Default layer visibility, zoom scale and theme based on user login Revise layer visibility, zoom scale and theme based on dispatches to the apparatus to which the device is assigned
Mandatory Mandatory Mandatory Mandatory
Mandatory Mandatory Mandatory Mandatory
High Mandatory Mandatory Mandatory Mandatory High High Mandatory
Page B-10
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Mapping
2.6‐13
Mandatory
Mapping
2.6‐14
Mapping
2.6‐15
Inspection Mapping Inspection Mapping
2.6.1‐01 2.6.1‐02
Inspection Mapping
2.6.1‐03
Inspection Mapping
2.6.1‐04
Inspection Mapping Preplan Mapping
2.6.1‐05 2.6.2‐01
Preplan Mapping
2.6.2‐02
Preplan Mapping
2.6.2‐03
Preplan Mapping
2.6.2‐04
Situational Awareness Mapping
2.6.3‐01
Situational Awareness Mapping
2.6.3‐02
Situational Awareness Mapping
2.6.3‐03
Situational Awareness Mapping
2.6.3‐04
Allow users to manually revise layer visibility, zoom scale and theme via user friendly and intuitive tools Ability to overlay real time conditions such as wind, precipitation and weather Allow users to configure, save, and view thematic maps based on associated asset and temporal attribute information Clearly display all fixed assets subject to inspection Clearly display floor plans for all Massport mapped buildings subject to inspection Clearly display land base layers sufficient to provide necessary context View inspection history and associated documents for selected asset(s) View thematic maps illustrating inspection status Clearly display locations of key emergency response resources and risks Clearly display land base layers sufficient to provide necessary context View preplan maps, SOPs and associated documents for user‐ selected Massport mapped preplan location(s) Automatically display incident location preplan map, SOPs and associated documents on mobile devices assigned to dispatched apparatus View situational awareness maps containing all necessary features to locate, navigate to, and plan response to incident(s) View real time locations of all vehicles in the movement area and all aircraft within 30 miles of Logan airport Highlight transponder equipped emergency response vehicles for easy visual identification Map remains centered on vehicle
Beneficial Beneficial Mandatory Mandatory Mandatory Mandatory High Mandatory Mandatory Mandatory Mandatory
Mandatory Mandatory Mandatory Mandatory
Page B-11
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Situational Awareness Mapping
2.6.3‐05
Mandatory
Situational Awareness Mapping
2.6.3‐06
Situational Awareness Mapping
2.6.3‐07
Mutual Aid Navigation Mapping Mutual Aid Navigation Mapping Mutual Aid Navigation Mapping
2.6.4‐01 2.6.4‐02 2.6.4‐03
Mutual Aid Navigation Mapping
2.6.4‐04
Device Types and Mounting
2.7.1‐01
Device Types and Mounting Device Types and Mounting Device Types and Mounting Device Types and Mounting Device Types and Mounting Device Types and Mounting Mobile Operating System Mobile Operating System
2.7.1‐02 2.7.1‐03 2.7.1‐04 2.7.1‐05 2.7.1‐06 2.7.1‐07 2.7.2‐01 2.7.2‐02
Mobile Operating System
2.7.2‐03
Device Locations
2.7.3‐01
Device Locations
2.7.3‐02
Device Locations
2.7.3‐03
Automatically display situational awareness map on mobile device(s) assigned to dispatched apparatus Automatically set map scale based on vehicle speed and proximity to incident Provide interface for Massport system administrators to configure map scales based on vehicle speed and proximity to incident View street navigation maps with turn by turn directions View real time traffic conditions Exclude or provide warnings for routes with low bridges or other features that may prevent fire apparatus from passing Automatically display street navigation map and recommended routes on mobile device(s) assigned to dispatched apparatus Easy for first responders to operate via touch screen, stylus and optional keyboard Rugged enough to stand up to field conditions Screens large enough to legibly display maps and information Visible without glare in all types of light Portable enough for handheld data collection Can be locked into mounts for security Can be easily released from mounts for field use Accommodates logins and profiles for multiple users Supports centralized management for installs/updates to OS, applications, documents, security, etc. Compatible with other required mobile applications so as not to require multiple mobile devices per person or apparatus Installed and operational on all Fire‐Rescue command, inspection and incident response apparatus Command vehicle equipped with portable color printer to print incident response documents from mobile device Command vehicle printer connects wirelessly with mobile device(s)
Beneficial Beneficial Mandatory Mandatory High High Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory High Mandatory Mandatory High
Page B-12
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Connectivity
2.7.4‐01
Mandatory
Connectivity
2.7.4‐02
Connectivity
2.7.4‐03
Connectivity
2.7.4‐04
Regulatory and Standards Compliance Regulatory and Standards Compliance Regulatory and Standards Compliance
2.8‐01 2.8‐02 2.8‐03
Regulatory and Standards Compliance Regulatory and Standards Compliance
2.8‐04 2.8‐05
Regulatory and Standards Compliance Regulatory and Standards Compliance Regulatory and Standards Compliance
2.8‐06 2.8‐07 2.8‐08
Regulatory and Standards Compliance Regulatory and Standards Compliance Regulatory and Standards Compliance
2.8‐09 2.8‐10 2.8‐11
Regulatory and Standards Compliance Regulatory and Standards Compliance
2.8‐12 2.8‐13
Regulatory and Standards Compliance
2.8‐14
Mobile devices are securely and reliably networked to access the Massport OA network and internet Connectivity shall provide sufficient bandwidth and performance to support real time information sharing as described throughout RFP Section 2 Connectivity shall provide sufficient bandwidth to perform centralized maintenance of mobile devices Mobile devices shall be configured to use higher cost connectivity options (e.g., satellite) only where lower cost options are not available Complies with FAA 14 CFR Part 139 Complies with FAA Advisory Circular 150/5210‐17B Complies with Health Insurance Portability and Accountability Act of 1996 ("HIPAA") Complies with International Building Code Complies with Logan, Hanscom and Worcester Airport Security Manuals ("ASP") Complies with Massachusetts General Law Chapter 122 Acts of 2006 Complies with Massachusetts General Law Chapter 148 Complies with Massport Airport Certification Manual (“ACM”) including Logan, Hanscom and Worcester Airport Emergency Plans ("AEP") Complies with National EMT Standards Complies with National Fire Incident Reporting System (“NFIRS”) Complies with National Fire Protection Association (“NPFA”) Codes and Standards 1‐9000 Complies with National Incident Management System (“NIMS”) Complies with State of MA 527 CMR ‐ Board of Fire Prevention Regulations Complies with State of MA 740 CMR – Massachusetts Port Authority
Mandatory
Mandatory Mandatory
Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory
Mandatory Mandatory Mandatory Mandatory Mandatory Mandatory
Page B-13
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
System Integration System Integration
2.9‐01 2.9‐02
Mandatory High
System Integration
2.9‐03
System Integration
2.9‐04
System Integration
2.9‐05
System Integration
2.9‐06
System Integration
2.9‐07
System Integration System Integration
2.9‐08 2.9‐09
System Integration
2.9‐10
System Integration
2.9‐11
System Integration
2.9‐12
System Integration
2.9‐13
Platform Platform Platform
2.10‐01 2.10‐02 2.10‐03
Avaya Telephone System ‐ used for paging and call simulcast City of Boston Intergraph CAD ‐ capture of 911 call transfers and automated incident record creation and default Everbridge ‐ alert and incident notification to preconfigured and/or geographically based recipients based on alert type or other parameters ITT Excelis ‐ real time capture and display of aircraft and vehicle locations in situational awareness mapping MGP data source(s) ‐ periodic download of land base and asset information for use in inspection, preplan and situational awareness mapping Mainsaver ‐ automated creation of Fleet work requests resulting from daily Fire‐Rescue apparatus inspections Maximo ‐ automated creation of Fleet work requests resulting from daily Fire‐Rescue apparatus inspections Motorola SCADA system used to transmit AED and other alarms SendWordNow ‐ alert and incident notification to preconfigured and/or geographically based recipients based on alert type or other parameters SimplexGrinnell fire alarm panels ‐ capture of activated fire alarms and automated incident record creation/default TeleStaff ‐ regular transfers of personnel and roster information to automate assignment of personnel to incidents based on dispatched apparatus ZOLL AEDs ‐ capture of activated AED alarms and automated incident record creation/default CAD system to be selected and implemented by Massachusetts State Police SQLServer 2008 SP2 or later database Windows Server 2008 R2 or later Windows 7 64 bit workstations
High
Mandatory Mandatory
High Beneficial High High
High Mandatory
High High High High High
Page B-14
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Platform Platform Platform Platform Security
2.10‐04 2.10‐05 2.10‐06 2.10‐07 2.11‐01
High High High High Mandatory
Security
2.11‐02
Security Security Security Security
2.11‐03 2.11‐04 2.11‐05 2.11‐06
Security Security
2.11‐07 2.11‐08
Security
2.11‐09
Security
2.11‐10
Security
2.11‐11
Security
2.11‐12
Security
2.11‐13
McAfee 8.5 antivirus or later on all servers and workstations McAfee Data Loss Prevention (DLP) on all workstations Bit9 application whitelisting software Microsoft Office product suite Encrypt all data being transferred to E‐Safety from external data sources/repositories E‐mailing of reports containing SSI or PII must be encrypted and password protected Maintain records in an encrypted format Require unique ID for all users with access to E‐Safety Interface to manage all secure user logins Disallow use of vendor supplied password defaults for system passwords Prevent passwords that are derivatives of the username Enforce password requirements of > = 8 characters and contains characters from 4 of the following 4 categories ‐ Uppercase alphabetic (i.e., A‐Z) ‐ Lowercase alphabetic (i.e., a‐z) ‐ Numeric (i.e., 0‐9) ‐ Punctuation and other characters (e.g.,. !%@*#^()_+|~) Require user to reset password after a set period not to exceed twelve months Time out after an administrator‐configured period of idle time no longer than 30 minutes; saves work prior to time‐out Ability to map all system users to user groups with only the system permissions necessary to accomplish their jobs User groups must include but not be limited to Fire Rescue Responder, Fire Rescue Command, Fire Alarm Position, Communication Center Supervisor, System Administrator Limit to system administrators the ability to change user privileges
High High Mandatory Mandatory Mandatory Beneficial Mandatory
Mandatory Mandatory Mandatory Mandatory
Mandatory
Page B-15
Massport E-Safety Request for Qualifications
Category
Rqt #
Functionality
Priority
Security
2.11‐14
Mandatory
Security
2.11‐15
Security
2.11‐16
Security
2.11‐17
Security
2.11‐18
Security
2.11‐19
Security
2.11‐20
Security
2.11‐21
Security
2.11‐22
Security
2.11‐23
Security
2.11‐24
Performance
2.12‐01
Performance Performance Performance
2.12‐02 2.12‐03 2.12‐04
Performance
2.12‐05
Allow system administrators to set user roles and privileges governing access to data, functions and modules Allow system administrators to limit users' access to only those locations assigned to them Mask display of PII or sensitive data fields after initial input unless user has privileges to and has selected the option to modify them Ability to associate system administrators with one or more locations and limit their editing ability to business rules, user roles, etc. associated with their assigned location(s) Ability to control how to share and/or segregate code table data for different locations Log unauthorized or invalid attempts to access privileged services or functions Automatic audit trail logging data updated by any user ‐ table, field, old value, new value, user ID, date/time Automatic audit trail logging data viewed by any user ‐ record or file, date/time, user Automatic audit trail logging for all queries and reports run ‐ query/report name or SQL code, date/time, user Automatic audit trail logging of all configuration updates made by any user ‐ business rules, validation, required fields, lookup tables, etc. Limit browser‐based modules to accept only HTTPS connections for authentication purposes Operate as a critical business system with 24/7 availability and appropriate redundancy for immediate recovery System up‐time of 99.99% exclusive of system maintenance Sub 5‐second response time to return any individual screen Ability to store an unlimited number of scanned documents so long as there is sufficient disk space Remain operational when connectivity is lost
Mandatory Beneficial Mandatory
Mandatory Mandatory Mandatory Mandatory High Mandatory
Mandatory Mandatory High High Mandatory Mandatory
Page B-16
Massport E-Safety Request for Qualifications
Category
Rqt #
Performance
2.12‐06
Performance Scalability Scalability Scalability Scalability Scalability Historical Data Conversion Historical Data Conversion Documentation and Training Documentation and Training Documentation and Training Documentation and Training Warranty
Warranty Warranty
Functionality
Seamlessly re‐establish connectivity and transmit information once connectivity is again available 2.12‐07 Have a fail over operation in the event that the primary servers become compromised 2.13‐01 Differentiate all records by region including but not limited to Logan, Hanscom, Maritime, Worcester 2.13‐02 Be able to limit user data access to one or more locations 2.13‐03 Limiting users' access to data from one or more locations will be transparent to the user 2.13‐04 Be able to integrate with JOC systems 2.13‐05 Be able to scale to support all JOC information tracking, information sharing and emergency response needs 3.1.7‐01 All data fields utilized in FireHouse Software deemed necessary by Massport will be converted to and managed by E‐Safety 3.1.7‐02 Has secure server on which to test data translation involving SSI 3.1.9‐01 Ability to perform hands‐on recurrent training for all users on a test system 3.1.9‐02 Business processes must be documented and included as part of the training manual 3.1.9‐03 Includes communication plan to disseminate information about E‐ Safety to users and stakeholders 3.1.9‐04 On‐line user documentation illustrating how to use software 3.1.12.2‐01 Warrantied for one year after formal written acceptance of system; Including all labor, version upgrades, upgrades to remain compliant with regulatory changes, support, and preventive maintenance typically included in annual maintenance 3.1.12.2‐02 Includes all updates to remain compliant with all applicable regulatory requirements 3.1.12.2‐03 New required fields created to comply with revised regulatory requirements or other reasons must be prepopulated to prevent null values
Priority Mandatory Mandatory Mandatory Mandatory High Mandatory High Mandatory Mandatory Beneficial Mandatory Mandatory Mandatory High
Mandatory High
Page B-17
Massport E-Safety Request for Qualifications
Category
Rqt #
Warranty Warranty
3.1.12.2‐04 Includes all regular version upgrades 3.1.12.2‐05 24/7 on‐call support via phone or web with one hour maximum initial response time 3.1.12.2‐06 Live phone support Monday‐Friday 6;30am‐6:30pm EST 3.1.12.2‐07 Updates to be applied with <= one (1) hour of system downtime 3.1.12.2‐08 Includes keeping integrations current with new releases of integrated products 3.1.12.3‐01 Includes all updates to remain compliant with all applicable regulatory requirements 3.1.12.3‐02 New required fields created to comply with revised regulatory requirements or other reasons must be prepopulated to prevent null values 3.1.12.3‐03 Includes all regular version upgrades 3.1.12.3‐04 24/7 on‐call support via phone or web with one hour maximum initial response time 3.1.12.3‐05 Live phone support Monday‐Friday 6;30am‐6:30pm EST 3.1.12.3‐06 Updates to be applied with <= one (1) hour of system downtime 3.1.12.3‐07 Includes keeping integrations current with new releases of integrated products
Warranty Warranty Warranty Standard Maintenance Standard Maintenance
Standard Maintenance Standard Maintenance Standard Maintenance Standard Maintenance Standard Maintenance
Functionality
Priority Mandatory High High High Medium Mandatory High
Mandatory High High High Medium
Page B-18
Massport E-Safety Request for Qualifications
PRELIMINARY E-SAFETY QUERY, REPORTING AND MAPPING REQUIREMENTS
Query, Report, or Map
Rqt #
Query/Report/Map Description
Blank Forms
QRM‐001
Record Detail Occupancy ‐ Detail (Runbook) Occupancy ‐ Summary Fixed Asset Inspection ‐ Detail Fixed Asset Inspection ‐ Summary Fixed Asset Inspection ‐ Citations Fixed Asset Inspection ‐ Blank Form Fixed Asset Inspection ‐ Scheduled Fixed Asset Inspection ‐ Due Fixed Asset Inspection ‐ Overdue Fixed Asset Inspection ‐ Aging Fixed Asset Inspection Map ‐ Floor Plan Fixed Asset Inspection Map ‐ Citations Fixed Asset Inspection Map ‐ Scheduled Fixed Asset Inspection Map ‐ Due
QRM‐002 QRM‐003
Blank form including all fields for currently selected record type (badge, company, etc.) Mandatory ‐ for use in information gathering Formatted report including all fields for currently selected record(s) of any type Mandatory Complete information for user‐selected occupancy(s) Mandatory
QRM‐004 QRM‐005
Priority
Summary information for selected subset of occupancy(s) Complete information for a single inspection including images and attached documents Summary information for selected subset of inspections
High Mandatory
High
QRM‐008
Summary of inspections with citations and the disposition of those citations; may be filtered to include only outstanding citations Blank inspection forms
QRM‐009
Summary of fixed assets scheduled for inspection within a user‐specified timeframe
High
QRM‐010
Summary of fixed assets due for inspection within a user‐specified timeframe
High
QRM‐011
Summary of fixed assets past due for inspection
High
QRM‐012
Summary of fixed assets not inspected within a user‐specified number of days
High
QRM‐013
Map illustrating floor plan of asset for inspection
High
QRM‐014
Map illustrating inspected assets with citations; may be filtered to include only outstanding citations Map illustrating fixed assets scheduled for inspection within a user‐specified timeframe Map illustrating fixed assets due for inspection within a user‐specified timeframe
High
QRM‐006 QRM‐007
QRM‐015 QRM‐016
High
High
High High
Page B-19
Massport E-Safety Request for Qualifications
Query, Report, or Map
Rqt #
Query/Report/Map Description
Priority
Fixed Asset Inspection Map ‐ Overdue Fixed Asset Inspection Map ‐ Aging Apparatus Inspection ‐ Detail Apparatus Inspection ‐ Summary Apparatus Inspection ‐ Deficiencies Apparatus Inspection ‐ Aging Preplan ‐ Detail
QRM‐017
Map illustrating fixed assets past due for inspection
High
QRM‐018
Map illustrating fixed assets not inspected within a user‐specified number of days
High
QRM‐019
Complete information for a single apparatus inspection
High
QRM‐020
Summary information for selected subset of inspections
High
QRM‐021
Summary of apparatus with outstanding deficiencies
High
QRM‐022
High
Preplan ‐ Summary Preplan ‐ Scheduled
QRM‐024 QRM‐025
Preplan ‐ Due Preplan ‐ Overdue Preplan ‐ Aging Preplan Map ‐ Scheduled
QRM‐026 QRM‐027 QRM‐028 QRM‐029
Preplan Map ‐ Due Preplan Map ‐ Overdue Preplan Map ‐ Aging Situational Awareness Map
QRM‐030 QRM‐031 QRM‐032 QRM‐033
Training ‐ FAA Part 139 Status
QRM‐034
Summary of apparatus that have not been inspected within a user‐specified number of days Complete information for a single preplan including maps, images, SOPs and attached documents Summary information for selected subset of preplans Summary of preplans scheduled to be reviewed within a user‐specified number of days Summary of preplans due to be reviewed within a user‐specified number of days Summary of preplans overdue for review Summary of preplans not updated within a user‐specified number of days Map illustrating preplans scheduled to be reviewed within a user‐specified number of days Map illustrating preplans due to be reviewed within a user‐specified number of days Map illustrating preplans overdue for review Map illustrating preplans not updated within a user‐specified number of days Map illustrating apparatus location, incident location(s), runways and markings, taxiways and markings, buildings, gates, etc. By person, all FAA Part 139 required training including date last taken, # days since last taken, flagged if within 60 days of expiration
QRM‐023
High High High High High High High High High High Mandatory Mandatory
Page B-20
Massport E-Safety Request for Qualifications
Query, Report, or Map
Rqt #
Query/Report/Map Description
Priority
Training ‐ Person Detail
QRM‐035
High
Training ‐ Course Detail
QRM‐036
Training ‐ Scheduled
QRM‐037
Training ‐ Approaching Expiration Training ‐ Expired Certification ‐ Approaching Expiration Certification ‐ Expired
QRM‐038
Inventory ‐ Detail
QRM‐042
Inventory ‐ Summary Inventory ‐ Approaching Minimums Inventory ‐ Approaching Expiration Inventory ‐ Expired Equipment ‐ Inspection/Testing Results
QRM‐043 QRM‐044
All training records with date and status for user‐selected personnel within user‐ selected timeframe ‐ grouped by person All training records with date and status for user‐selected courses within user‐selected timeframe ‐ grouped by course Summary of personnel / training courses scheduled within a user‐specified number of days Summary of personnel / training courses due for renewal within a user‐specified number of days Summary of personnel / training courses not completed by expiration date Summary of personnel / certifications due for renewal within a user‐specified number of days, and requirements remaining to complete Summary of personnel / certifications not completed by expiration date, and requirements to re‐establish Complete inventory information ‐ filtered by user‐specified category(s) or inventory ID(S) Summary of inventory categories and quantities on hand Summary of inventory items within a user‐specified percent of minimum level (e.g., min = 10, % threshold = 20%, flags at 12 remaining) Summary of inventory items expiring within a user‐specified number of days
QRM‐046 QRM‐047
Summary of inventory items past expiration date High Details of inspection and/or testing results for inventoried equipment in user‐specified High category(s) and/or inventory ID(s) within a user‐specified date range
Equipment ‐ Inspection/Testing Deficiencies Equipment ‐ Inspection/Testing Scheduled Equipment ‐ Inspection/Testing Due
QRM‐048
Details of inspection and/or testing deficiencies, follow‐up actions, and status for inventoried equipment in user‐specified category(s) and/or inventory ID(s) within a user‐specified date range; may be filtered to include only outstanding actions Summary of inventoried equipment scheduled for inspection and/or testing within a user‐specified number of days
High
Summary of inventoried equipment due for inspection and/or testing within a user‐ specified number of days
High
QRM‐039 QRM‐040 QRM‐041
QRM‐045
QRM‐049
QRM‐050
High High High High High High High High High High
High
Page B-21
Massport E-Safety Request for Qualifications
Query, Report, or Map
Rqt #
Query/Report/Map Description
Priority
Equipment ‐ Inspection/Testing Overdue Equipment ‐ Maintenance Scheduled Equipment ‐ Maintenance Due Equipment ‐ Maintenance Overdue Staff ‐ Detail
QRM‐051
Summary of inventoried equipment overdue for inspection and/or testing
High
QRM‐052
Summary of inventoried equipment scheduled for maintenance within a user‐specified Beneficial number of days Summary of inventoried equipment due for maintenance within a user‐specified Beneficial number of days Summary of inventoried equipment overdue for maintenance Beneficial
Staff ‐ Contact Information
QRM‐056
Incident ‐ Detail Incident ‐ NFIRS Detail
QRM‐053 QRM‐054 QRM‐055
High
QRM‐057 QRM‐058
Complete personnel information for user‐selected location(s), shift(s), rank(s), and/or individual(s) Key contact information for user‐selected location(s), shift(s), rank(s), and/or individual(s) Complete information for user‐selected incident(s) Incident report on NFIRS‐specific forms
Incident ‐ NFPA Fire Experience Survey Incident ‐ by Alarm Date Incident ‐ by Occupancy Incident ‐ by Person Incident ‐ by Type Incident ‐ Participation
QRM‐059
Summary of key incident information to comply with NFPA regulations
Mandatory
QRM‐060 QRM‐061 QRM‐062 QRM‐063 QRM‐064
High High High High High
Incident ‐ Arson Summary
QRM‐065
Summary of incidents for user‐selected date range Summary of incidents for user‐selected occupancy(s) and/or date range Summary of incidents for user‐selected people and/or date range Count of incidents by type over user‐selected date range; includes percent of total Matrix of personnel and incident month with count of incidents by month with total, and percent of total attended for user‐specified years Summary of arson incidents and costs within user‐selected date range
Incident ‐ EMS Detail
QRM‐066
High
Incident ‐ EMS Summary
QRM‐067
Complete information for user‐selected medical incident(s) ‐ including patient records and signatures Summary of medical incidents within user‐selected date range
Daily Log ‐ T‐16 Fire Alarm Position Daily Log ‐ Fire‐Rescue
QRM‐068
Daily report of all T‐16 Fire Alarm activities logged in E‐Safety
High
QRM‐069
Daily report of all Fire‐Rescue activities logged in E‐Safety
High
High High High
High
High
Page B-22
Massport E-Safety Request for Qualifications
Query, Report, or Map
Rqt #
Query/Report/Map Description
Priority
Business Rule ‐ Detail Business Rule ‐ Summary Data Quality Assurance ‐ Code Table Detail Data Quality Assurance ‐ Code Table Summary Data Quality Control ‐ Referential Integrity Data Quality Control ‐ Duplicate Records Data Quality Control ‐ Missing/Invalid User ‐ Detail User ‐ Summary User Group ‐ Detail
QRM‐070 QRM‐071 QRM‐072
High High High
QRM‐073
Complete detail for user‐selected business rule(s) Summary of key information for user‐selected business rule(s) Complete list of codes and associated information for user‐selected code table(s) including applicable locations and active status List of code tables and active/inactive code counts for user‐selected code table(s)
QRM‐074
List of records violating referential integrity rules (e.g., child record with no parent)
High
QRM‐075
List of potential duplicate records for review
High
QRM‐076
List of records with potentially missing or invalid values
High
QRM‐077 QRM‐078 QRM‐079
High High High
User Group ‐ Summary Edit Log by User Edit Log by Record
QRM‐080 QRM‐081 QRM‐082
Complete detail for user‐selected user(s) including privileges and group(s) Summary of key information for user‐selected user(s) Complete detail for user‐selected user group(s) including privileges and group members Summary of key information for user‐selected user group(s) Audit log displaying history of action (edit and/or view) by a selected user Audit log displaying history of action (edit and/or view) for a selected record
High
High Mandatory Mandatory
Page B-23
