Mission Statement

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OOOOOOOO Capability  Statement dd

“We  understand  the  Hospitality  Industry  and  those  who  succeed  in  it.                       Our  vision  is  to  be  the  hospitality  recruitment  company  of  choice  and  market   leader  in  Australia  and  the  Global  Market,  placing  top  Performing  people  in   leading  hospitality  businesses,  enhancing  their  personal  development  and   professional  career  within  the  Hospitality  Industry.”

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OOOOOOOO Business  Summary dd

Who  are  we……..? hospitalitybiz®   is  a  National  and  Global  Executive   Search   and  Recruitment   Company  specialising  in  the  placement   of   top   performing   people   in   the   hospitality   business.     Since   2002,   we   have   established   a   solid   foundation   &   reputation   for   supplying   dedicated   and   personalised   services   to   the   Hospitality   Industry   in   Australia   &   Globally.   Hospitality   is   our   business   and   we  assist   our   clients   to   enhance   their   personnel  capital  by  offering   recruitment   and  advisory  expertise  to  find  and  keep   the  best  people   available. We   have   offices   and   representatives   in   Australia  and   around   the  globe   including;   Perth,   Sydney,   Melbourne,   Brisbane,  Singapore,  Hong  Kong,   Tokyo,  Bangkok,  Kuala  Lumpur,   Manila,  Beirut,  Switzerland,  Capetown,  London   and  Paris. We  are  all  Hospitality  Recruitment  Experts  with  vast  experience   in  Hotel   and  Hospitality  management  over  five   continents  with  many  of  the  international  leading  hotels  of  the  world,  Restaurants  and   Catering  Businesses.      We   have  a   proven  track  record  in  managing  and  developing  many  successful  companies  and  their  employees.      We   know  and  understand  your  needs  and  have  the  skills   and  knowledge   to  deliver  a  professional  and  personalised   service  quickly  and  effectively. Our  extensive  hospitality  experience  ensures  that  we  thoroughly  understand  the  business,  culture  and   dynamics   of  the  market. Our  reputation  is  built  upon  absolute  trust  and  dependability. Our  team  is  unwavering  in  its  uncompromised  professionalism  and  code  of  ethics. We  know  that  our  business  is  only  as  good  as  our  people. Our   Directors,  Consultants  and  Associates  are  industry   experts   and  are   empowered  to  take  ownership   of   their   specific  areas   of  specialisation,   which   results   in  outstanding  levels  of   performance  and  commitment  that  only   a   niche  market  specialist  can  provide.

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OOOOOOOO Our  Capabilities dd

Our  Company  Reputation  and  Profile  attracts  top  quality   candidates  as  they  know  we  place  the  best  people  in  the   best   jobs   and   are   the   recruitment   company   of   choice   within  the  Hospitality  sector. hospitalitybiz®   are   the   hospitality   recruitment   experts   who   know   and  understand   the  needs  of   the  Hospitality   industry   from   both  a   client  and   candidate  point  of  view   and  can  find  the  right  candidate  match  the  first  time. We  meet   our  clients  needs  by   having  access  to  industry-­‐ specific,   quality   candidates  who   are   prepared   to   move   for   the   right   opportunities.   We   meet   our   candidates'   needs  by  keeping   them  informed  on  the  opportunities  which   arise  with  the  quality   companies  we  have   come  to   know  well. hospitalitybiz®   prides   itself   on  our  personalised  and  professional  service.     Our   bespoke  recruitment  services  are   tailor-­‐made   to   specifically   address   the   unique   needs   of   our   clients   business   and   to   ensure   that   we   provide   candidates  that  not  only  meet  the  skill  requirements   of  the  job  specification  but  also  fit  with  the  culture  of   the   organisation. To  maintain   our  status  as  a  market  leader  our  approach  remains  fresh  and  open  to   key  changes  in  the  industry.     We   are  quick  to  recognise  and  adapt  to  significant  fluctuations  in  the  market,  the  needs   of  our  clients  as  well  as   candidate  availability. We  have  offices  and  Industry  Experts   all  over  Australia  and  around  the  world.  Our  National  &  Global  Network  can   find  you  the  best  people  with  the  right  attitude  and  service  for  your  needs  at  all  levels. We  have  100,000  candidates   on  our  database  which   we  market  opportunities  to.     They  are  valuable  assets  and   we  treat  them  as  such,  as  often  the  best  people  are  not  looking. We   can  find  the  best   people,  the  best  jobs  and  that  is  why  we   are  the  Agent  to   the   Stars   which  will  provide  you   with  improved  retention  rates  and  reduced  recruitment  costs  as  well  as  providing  positive  customer  feedback. We  will  respond  quickly  to  fulfil  your  recruitment  needs.

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OOOOOOOO Our  Technology  &  Global  Network dd

Our   latest   technology   provides   candidate   Video   introductions   as   well   as   key   client   questions   for   Candidates   to   respond   to   via   Video   enabling   our   Clients   to   have   every   confidence   in   making   the   right  decisions.                                                                                                       hospitalitybiz®   are   Social   Media   Savvy   with   connectivity   to   all   Social  media,   Facebook,  Linked   in  and   Twitter   where  we  post   jobs  and   candidates   can  apply. Likeminded  professional  can   network   on  our   own   hospitalitybiz®   networking   groups   for   Executives   and  Culinary  Professionals. Our  State  of   the   Art   Web  sites  Hospitality   Jobs  for   U  and   hospitalitybiz®   receive  over   1,000,000   hits  per  month   providing  us  with  a  wealth  of  unique  candidates.     Our   Electronic   Marketing   to   our   candidate  database  fortnightly   with   the   latest   ‘red   hot   jobs’   means   we  are   always  in  touch  with  our  candidates. Our  Talent  Showcase   featuring   the  best  people  helps   our  clients   to  see  the  great  talent  available  in  the  market   and  on  our  data  base,  as  often  the  best  people  are  not  looking. Online  interview   screening  questions   help  us  to  shortlist  candidates  efficiently  to  ensure   you  receive  the   best   candidates  that  meet  your  key  criteria. Our  soon  to  be  released  HB  APP  will  enable  candidates  to  receive  and  apply  for  jobs  via  mobile  phones. Our  Online   Recruitment  System  operates  from  any  location  and  gives  us  instant  access  to   our   candidate  database   and  recruitment  systems  so   we  can  shortlist  candidates  efficiently  and  our  thorough  Recruitment  process  ensures   only  the  most  suitable  candidates  are  shortlisted. Our   extensive   Candidate  Database   of  over   100,000  Executives,  Managers  and  Culinary  Professionals  at  all   levels   ensure  you  get  the  best  talent  available.

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OOOOOOOO Executive  Search  &  Selection dd

hospitalitybiz®   provides   our   clients   with   confidence   in   handling   sensitive   and   delicate   recruitment   assignments   and   at   all   times   exercises   absolute   confidentiality  and  discretion  throughout  the  process. We   are   experts   in   the   hospitality   and   recruitment   industry   and   are   loyal   to   our   clients   and   ensure   that   issues   of   confidentiality   and   ethics   for   candidates  are   maintained   at   all   times.   We   are   the   matchmakers   in   this   dynamic   market,   and   will   find   you   the   best   Executives   and   Managers   to   grow   your   People,   Product  and  Profit.

Culinary  Experts  –  Chefs hospitalitybiz®  recognises  that  food  is  often  the  measure  of  a  successful  hotel,  restaurant  or  catering  business  and   Chefs,   our   culinary   experts,   are   judged   on   the   quality   of   their   food   which   is   the   essential   ingredient   of   any   successful   business.   We   value   the  importance   of   these   culinary   experts   and   the  influence   that   they   have  on   making   a  business  successful  and  ensure  that  we  always  have  the  best   chefs  in   the  market   available  to  you   to   make  your  business  a  success. We  have  Chefs  at   all  levels  to  match  your  culinary  needs.     If   your  company   is  looking  to  recruit  the  best  Chefs   then  hospitalitybiz®  are  able  to  provide  a  service,  which  is  personalised  and  tailored  to  your  requirements.

We  search,  select  and  recruit  in  all  of  the  following  Hospitality  positions: •

Chief  Operating  Officers

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Chief  Executive  Officers

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Managing  Director

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Project  Managers

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General  Managers

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Financial  Controllers

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Executive  Assistant  Managers

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Directors  of  Food  and  Beverage

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Directors  of  Sales  &Marketing

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Rooms  Division  Managers

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Chief  Engineers

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Administration  Managers

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Executive  Housekeepers

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Operations  Manager

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Front  Office  Managers

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Restaurant  Managers

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F&B  Managers

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Office  and  Admin  Managers

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Chefs  –  All  levels

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Stores  and  Procurement

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Team  Leaders

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Bar  Managers

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OOOOOOOO Our  Clients  and  Our  People dd

Our   clients   are   some   of   the   most   successful   hotels,   restaurants   and   catering   businesses   both   in   Australia   and   Overseas.     They   demand   exceptional  value  and   service   and   seek  only  the  highest  calibre  professionals  to  join  their  ranks.    

Some  of  our  top  clients  locally  include: Crown   Melbourne   &  Crown   Perth,   IHG,   Hilton,   Hyatt,  Accor,   Mantra  Group,   Pan  Pacific,   Hayman   Island,   Hamilton   Island,   Rydges   Hotels   &   Resorts,   Duxton   Hotels   and   the   Windsor   Melbourne.

Internationally,  some  of  our  global  clients  include: Shangri-­‐La,   Emaar   Hospitality   Group,   Gran   Melia,   Rosewood,   Regent,   Six   Senses,   Rocco   Forte,   Banyan   Tree,   Swissotel,   Starwood,   Kerzner   International,   Ritz-­‐Carlton,   Langham  Hotels,   Oberoi   Hotel  Group,  Hyatt,  Mandarin   Oriental,  Four  Seasons  Hotels  and  Capella  Hotel  Group.

Our  Team We   know  that   our   business  is  only   as  good   as  our   people.     Our   Directors,   Managers  and   Consultants  are   all   hospitality  industry   experts  with  vast  experience   and  a  proven  track  record  in  managing   and  developing   many   successful  hotels  and  their  employees. The   team   at   hospitalitybiz®   are   committed   hospitality   professionals,   with   many   years   experience   in   leading   international   5   star   hotels   and   foodservice   and   associated   industries   in   Europe,   Asia,   Africa,   the   US   and   Australia. Our   extensive  hospitality  experience   ensures  that  we  thoroughly  understand  the  business,  culture  and   dynamics   of  the  market.   Our   reputation   is   built   upon   absolute   trust   and   dependability   and   our   team   is   unwavering   in   its   uncompromised  professionalism  and  code  of  ethics.

Our  Values Our  Values  are  to  expect  honesty,  integrity  and  ethics   in  all  aspects  of  our  business  as  well  as  civility,  openness   and  support  from  others  and  our  commitment  to  the  highest  standards  of  achievement  and  excellence.

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