Professional Year Program Trainer Navitas Professional, Careers & Internships Weekends, Sundays / Sydney Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs, language training, workforce education and student recruitment. The Navitas Professional and English Programs Division delivers training to individuals looking to develop their skills and career opportunities. The Navitas Careers and Learning Skills (CLS) unit is largely a student facing unit focused on English language and work readiness needs for international students and graduates. As a member of the Professional and English Programs Division, Navitas Professional is a dynamic and innovative provider of knowledge, education and training services nationally. Our holistic approach to education and training has enabled us to surpass our competitors in this area. Key Responsibilities The position of Professional Year Trainer has primary responsibilities to ensure that the delivery of training and assessment activities are conducted in accordance with guidelines and instructions provided by NCI management, as follows:
Ensuring a high level of customer service for all clients
Delivering quality training and applying adult learning principles and following the CLS training methodology
Producing effective learning outcomes
Proactively and continuously improving professional competence as a CLS Professional Year Trainer
Producing positive group dynamics and experience in the training room
Understanding the performance criteria and critical aspects of evidence (if applicable) that needs to be met by the assessment
Conducting, documenting and continuously improving competency based assessment
Ensuring all AQTF requirements are documented while conducting assessment
Ensuring all CLS business procedures are followed and documented while conducting assessment
Ensuring students complete assessments on time
Completing assessments and providing feedback to students in a timely manner
Participation in moderation sessions as required by CLS
Complying with all AQTF and relevant registering bodies requirements
Page 1 of 7
Essential requirements
Knowledge, Skills, Judgement and Problem Solving, Flexibility
Certificate IV in Training and Assessment (TAE 40110)
Successful relevant industry experience and relevant qualifications
Excellence in teaching adults and adult learning techniques
High level interpersonal and communication skills
Evidence of creating positive group dynamics and managing any classroom incidents in the best interest of the client
Excellence in maintaining documents relevant for training and assessment
Proven ability to work effectively as a member of a team
Problem solving skills/solution focused
Flexibility
What we offer Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal opportunity employer. Successful applicants will be subject to relevant pre-employment checks, which may include a National Police Check and/or a Working with Children Check. Only people who are eligible to work in Australia may apply for this position.
Application Enquiries and applications including a cover letter addressing the above criteria and resume, should be forwarded to Monica Singh, Team Leader Programs, email
[email protected] . Applications close on 31st December 2014 at 5PM, however, as this position is immediately available, the screening and interview process will commence prior for suitable applicants. Interviews will be conducted early January 2015.
Page 2 of 7
Trainer, Careers & Internships Division:
Professional and English Programs
Reports To:
Curriculum and Learning Manager, Careers and Internships and State Manager, Team Leader, Careers and Internships (relevant to State)
1. Overview and Objectives of the Position Navitas was founded in 1994 with the goal of helping more international students succeed at university in Australia via improved student support and an extended academic year. Since then, Navitas has significantly expanded the services it offers students and clients and is creating opportunities through lifelong learning for more than 80,000 people in 27 countries every year. Navitas listed on the Australian Securities Exchange (ASX) in 2004 and is now an S&P/ASX Top 100 Company, employing more than 5,500 staff globally. Navitas operates across three Divisions.
The Navitas Professional and English Programs Division delivers a range of high-quality, innovative work-readiness and English language programs to individuals seeking to develop their skills and career opportunities. Navitas has a wealth of expertise in creating fully customised courses to provide exceptional learning experiences, ranging from memorable study tours and comprehensive corporate training programs to the establishment of learning and testing centres for government organisations. The Navitas English Test Centre offers a suite of internationally recognised proficiency tests, including IELTS, to over 29,000 candidates each year. The Navitas Professional, Careers and Internship (C&I) unit is largely a student facing unit focused on provision of work readiness programs for international students and graduates. The Navitas (C&I) operations deliver internship and workplace preparatory programs across five Australian states to international students and graduates to develop them professionally and personally to enhance their career prospects. The unit provides career ready preparation for students seeking to enter the workforce at early stages of their professional career. C&I offers a portfolio of programs which develop foundation skills and career learning skills to enable students to progress their employment goals in their chosen career. C&I operates as a collegiate, matrix operational model leveraging the skills and expertise of the C&I and partner Navitas business units to deliver targeted and nuanced work ready and work development solutions for individuals, host companies and professional associations across Australia. The C&I team works closely with other Navitas units, to combine areas of expertise to enable a broad range of students and clients to participate and succeed in the workplace of today and the future.
Page 3 of 7
The Trainer, Careers & Internships is responsible for delivery of training and assessment of C&I clients and providing an exceptional learning experience and customer service. 2. Key Relationships
Curriculum and Learning Manager
State Manager/Team Leader
Trainers
C&I Compliance and Delivery Team
C&I staff
3. Key Result Areas (Areas of Accountability and Responsibility) 1. Maintain C&I professional standards by ensuring that:
Appropriate classroom management is demonstrated
Punctuality is adhered to i.e. arriving at the client site on time and completing the training at the published time
Student attendance is accurately recorded and reported
Training records are documented in required format
The training environment is set up before the class starts
Professional attire is maintained at all times
Comments about C&I and Navitas positively uphold the Navitas brand, image and reputation at all times
C&I Teachers meetings are attended as required
All C&I policies and procedures are adhered to
2. Training
Ensure a high level of customer service for all clients
Deliver quality training on a daily basis by:
applying classroom methodology appropriate to the learners
fostering a positive classroom environment and encouraging innovation and learner engagement
actively seeking and responding to client feedback
Produce effective learning outcomes to meet organisational and stakeholder requirements
Implement eLearning tools and educational technology to enhance C&I program delivery
Ensure training resources and information are of the highest standard and are accessible to all learners
Contribute to a repository of learning materials for sharing across the C&I Trainer team
Continuously improve professional competence in the following areas:
knowledge and skills in vocational training and learning that informs training and assessment
understanding of appropriate methodology/activity based learning to meet learner needs
current industry skills directly relevant to the training and assessment being provided;
competency based training and assessment
Page 4 of 7
3. Assessment
Conduct competency based assessments as required by the program
Contribute to the ongoing development and improvement of assessments that are appropriate to the learner and units of competence being assessed
Gather and submit required evidence of assessments in line with approved policies and procedures
Ensure assessment evidence is documented in prescribed formats in the learner management system and hard copy formats as required
Document assessment in accordance with approved policies and procedures
Ensure assessments are completed within set timeframes
Participate in assessment moderations session as required
Provide comprehensive feedback to students in a timely manner
4. Compliance
Comply with all AQTF and relevant registering bodies requirements as a trainer
Comply with all requirements to document training and assessment
Comply with all C&I policies and procedures
Participate in regular assessment validations
5. Continuous Improvement and Professional Development
Contribute to the ongoing continuous improvement of programs and program materials
Contribute to program evaluations and improvement initiatives
Ensure skills mapping documents are updated annually to meet ASQA requirements
Ensure annual performance reviews are undertaken
Participate in professional development activities as required
6. Other contributions
Undertake ongoing professional development
Attend regular Trainer and staff meetings as required
Page 5 of 7
Trainer, Careers & Internships Division:
Professional and English Programs
Reports To:
Curriculum and Learning Manager, Careers and Internships and State Manager, Team Leader, Careers and Internships (relevant to State)
1. Overview and Objectives of the Position Navitas was founded in 1994 with the goal of helping more international students succeed at university in Australia via improved student support and an extended academic year. Since then, Navitas has significantly expanded the services it offers students and clients and is creating opportunities through lifelong learning for more than 80,000 people in 27 countries every year. Navitas listed on the Australian Securities Exchange (ASX) in 2004 and is now an S&P/ASX Top 100 Company, employing more than 5,500 staff globally. Navitas operates across three Divisions.
The Navitas Professional and English Programs Division delivers a range of high-quality, innovative work-readiness and English language programs to individuals seeking to develop their skills and career opportunities. Navitas has a wealth of expertise in creating fully customised courses to provide exceptional learning experiences, ranging from memorable study tours and comprehensive corporate training programs to the establishment of learning and testing centres for government organisations. The Navitas English Test Centre offers a suite of internationally recognised proficiency tests, including IELTS, to over 29,000 candidates each year. The Navitas Professional, Careers and Internship (C&I) unit is largely a student facing unit focused on provision of work readiness programs for international students and graduates. The Navitas (C&I) operations deliver internship and workplace preparatory programs across five Australian states to international students and graduates to develop them professionally and personally to enhance their career prospects. The unit provides career ready preparation for students seeking to enter the workforce at early stages of their professional career. C&I offers a portfolio of programs which develop foundation skills and career learning skills to enable students to progress their employment goals in their chosen career. C&I operates as a collegiate, matrix operational model leveraging the skills and expertise of the C&I and partner Navitas business units to deliver targeted and nuanced work ready and work development solutions for individuals, host companies and professional associations across Australia. The C&I team works closely with other Navitas units, to combine areas of expertise to enable a broad range of students and clients to participate and succeed in the workplace of today and the future. Context: Responsible to:
Curriculum and Learning Manager and State Manager/Team Leader (respective State)
Selection Criteria
Certificate IV in Training and Assessment (TAE40110) or its successor
Vocational competencies at least to the level being delivered and assessed;
Current industry skills directly relevant to the training and assessment being provided;
Page 6 of 7
Current knowledge and skills in vocational training and learning that informs their training and assessment.
Demonstrated excellence in teaching adults and adult learning techniques
High level interpersonal and communication skills
Evidence of creating positive group dynamics and managing any classroom incidents in the best interest of the clients
Excellence in maintaining documents relevant for training and assessment
Proven ability to work effectively as a member of a team
Problem solving skills/solution focused
At least 2 years full-time training experience
Page 7 of 7
