[PDF]Operational Terms: Annex G- Process diagrams for part G...
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Operational Terms: Annex G- Process diagrams for part G (Trade Effluent) September 2015
Process G1 Trade Effluent enquiries A. Trade Effluent enquiry received by the Wholesaler Step/Time
Retailer
Step 1
a
Submits Trade Effluent enquiry related to issues listed at (*) using Form G/ 01
Wholesaler
Form G/01
b
(c) Within 10 BD of receipt of enquiry
Notified
Notified
Receives Trade Effluent enquiry related to issues listed at (*) directly from NHH Customer
Makes a substantive response to submitting party, sending copy to Retailer where enquiry came directly from NHH Customer c
Step 2
d
Receives any other Trade Effluent enquiry (for example, in relation to billing or pretreatment waste handling services) from NHH Customer
Retailer already selected by NHH Customer e Yes Re-directs NHH Customer to the Retailer
(f) Without delay
No
f Writes to NHH Customer asking it to select a Retailer g *Enquiries relating to details or processing of a Trade Effluent Consent, quality and analytical or monitoring information, .
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Process G1 Trade Effluent enquires B. Trade Effluent enquiry received by the Retailer Step/Time
Retailer
Wholesaler
Step 1 Receives Trade Effluent enquiry from NHH Customer
a (c) As soon as reasonably practicable
b
Related to issues listed at (*)
Process G1.A Step 1
Yes c
No
d
Deals with the enquiry itself
*Enquiries relating to details or processing of a Trade Effluent Consent, quality and analytical or monitoring information, .
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Process G2 Application for and grant of Trade Effluent Consent and re-activation of discontinued Trade Effluent Consent [Steps 1 to 4] Step/Time
Retailer/NHH Customer
Step 1
a
Retailer arranges service of notice of application for Trade Effluent Consent, or applies for reactivation of discontinued Trade Effluent Consent, by submitting Form G/02
Wholesaler
Form G/02
Notified Step 3
Step 2
b
Receives application for Trade Effluent Consent directly from NHH Customer
c
Retailer already selected by NHH Customer Yes
(d) Within 2 BD of receipt of application
Notified d
Notifies Retailer and sends a copy
No
Step 3*
e Step 3
Writes to NHH Customer asking to select a Retailer
Step 1 or 2 Determine if application is sufficiently complete f No
Notified (g, h) Within 5 BD of receipt of application
g Notified
Step 4 (i) Within 2 month period beginning on the calendar day after receipt of application
Notified
Notifies Retailer and/or NHH Customer and provides explanation of what further information is required
Yes
Acknowledges receipt of sufficiently complete application h
Where necessary, refers application to any appropriate agency, notifies the Retailer/NHH Customer of that referral and updates on any communications or progress of that referral i Step 5
*The Wholesaler shall copy the Retailer in any further correspondence with the NHH Customer. Page 4 of 12
Process G2 Application for and grant of Trade Effluent Consent and re-activation of discontinued Trade Effluent Consent [Steps 5 and 6] Step/Time
Retailer/NHH Customer
Wholesaler
Step 5
Step 4
j
Notified k
Makes any request for site visit via Retailer or contacts NHH Customer directly after asking Retailer for consent
l
m
Provides any additional information and/or facilitates or agrees to any site visits
Step 1
Yes
Requests any information via Retailer but contacts NHH Customer directly if necessary and informs Retailer
Notified
(m) Within 5 BD of request
Further information required
Receives additional information and/or undertakes any site visits
n
Yes
o
Material inaccuracies identified in information in Form G/02?
No
Step 6 (p) Within 30 BD of receipt of application notice or other request, unless referral under Step 4
Notified p
May make representations and/or provide further information
Provides a non-binding indicative decision on the application notice or other request
Notified
q Step 7
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No
Process G2 Application for and grant of Trade Effluent Consent and re-activation of discontinued Trade Effluent Consent [Steps 7 to 9] Step/Time
Retailer/NHH Customer
Wholesaler
Step 7
Step 6
(r) Within 2 months beginning on the calendar day after the date the application was served, unless referral under Step 4
Makes and notifies final decision r Yes
No
Application approved s
Notified
t
Notified
No
Rejects application, giving its reasons, and sends notice to Retailer, NHH Customer, any known prospective occupier and consultees previously notified
Yes
Grants or re-activates the Trade Effluent Consent by approving the application, either unconditionally or imposing conditions, and sends notice to Retailer, NHH Customer, any known prospective occupier and consultees previously notified u
Step 8
(v) Within 2 BD of grant of Trade Effluent Consent or, if later, within 5 BD of Registration of Supply Point
Notifies the MO in accordance with CSD 0104 and 0206
v
Step 9 NHH Customer may appeal omissions w Wholesaler and Retailer shall ensure that any necessary notices or other information are provided to each other and the NHH Customer in respect of that appeal, and MO updated if any change to position x
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Process G3 Variation of Trade Effluent Consents Step/Time
Retailer/NHH Customer
Wholesaler
Step 1 Notified
(a), (b) and (c) are alternative ways of initiating the process
a
b
c
Retailer, on behalf of its NHH Customer, requests a variation of the Trade Effluent Consent, providing reasons and any supporting evidence
Notifies Retailer and NHH Customer of wish to initiate Variation
Form G/02
Notified
NHH Customer requests a variation of the Trade Effluent Consent
Notified
Notified
Notifies Retailer and provides copy of the request
d (d) Within 2 BD of receiving request
Notifies Retailer and NHH Customer of any intention to amend or add to a requested variation, providing reasons and initial view on appropriate variation
Notified
e
(g) Within 2 months (unless a different notice period is required/agreed)
f May make representations in respect of the variation g
Notified
Step 2 (h) The direction will take effect not earlier than 2 months from notification at Step 1
h Step 5
Notifies any appropriate body or agency
Notified i
Following any consultation at Step 1(e), may make direction to change TE Consent Shall notify this direction to Retailer and NHH Customer Step 4
Step 3 (j) As soon as possible
Step 5
Notified j
Where an appropriate body or agency directs a variation, notifies Retailer and NHH Customer of that direction Step 4
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Process G3 Variation of Trade Effluent Consents Step/Time
Retailer/NHH Customer
Wholesaler Steps 2, 3
Step 4 (k) Within 2 BD of the variation taking effect
Notifies the MO in accordance with CSD 0104 and 0206
k
Steps 2, 3 Step 5 Where NHH Customer, Retailer or Wholesaler appeal against any variation of Trade Effluent Consent, Retailer and Wholesaler shall ensure any necessary notices or other information are provided to each other and NHH Customer l
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Process G4 Trade Effluent monitoring A. Routine sampling visits Step/Time
Retailer
Wholesaler
Step 1 (a) Frequency of visits depends upon various factors (for example, nature and volume of TE
Makes visits at various times to provide representative Trade Effluent samples
a
compliance record)
Step 2
May make arrangements for automated sampling and monitoring and for recording data remotely in accordance with Trade Effluent Consent
b Step 3 (c) Within 1 BD of full sample results being available
Notified c
Provides Retailer and NHH Customer with sample results in respect of any samples obtained
Step 4 d
Yes
Relevant changes No
End
Notifies the MO in accordance with CSD 0206
(e) Within 2 BD of confirming change e
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Process G4 Trade Effluent monitoring B. Non-routine sampling visits Step/Time
Retailer
Wholesaler
Step 1
a
If there are reasonable grounds to suspect non-compliance with Trade Effluent Consent, may make a non-routine visit to collect samples and monitor discharges
Step 2 (b) Within 1 BD of full sample results being available
Provides Retailer and NHH Customer with sample results
Notified b
Informs NHH Customer of any follow-up action that is required and copies any notice or correspondence with the NHH Customer to the Retailer
Notified c (d) Within 2 BD of informing NHH Customer
Shall otherwise inform the Retailer of any follow-up action that is required
Notified d
Step 3
Relevant changes e
Yes
No
End
Notifies the MO in accordance with CSD 0206
(f) Within 2 BD of confirming change f
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Process G5 Discontinuation of Trade Effluent Consent Step/Time
Retailer/NHH Customer
Wholesaler
Step 1 (a) and (d) are alternative ways of initiating the process
a
May request Wholesaler to discontinue Trade Effluent Consent using Form G/02
Form G/02
b
Notified
Request directly from NHH Customer Yes
(c) Within 2 BD of receiving request
Notifies Retailer and provides copy of request
Notified c
May decide to discontinue Trade Effluent Consent on its own initiative
Notified d Step 2
No
May discontinue the Trade Effluent Consent provided that requirements at (*) are satisfied
e Step 3
Notifies the MO in accordance with CSD 0206
(f) Within 2 BD of discontinuation f
*Any provision of Sewerage Services to, or disposal of sewage from, the Eligible Premises for a purpose otherwise than in respect of Trade Effluent or any other premises are not adversely affected by the discontinuation; there is no likely public health risk arising in consequence of the discontinuation; the Wholesaler has the statutory right to carry out the discontinuation; and any relevant processes or notices are followed and served.
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Process G6 Termination of Trade Effluent Consent Step/Time
Retailer/NHH Customer
Wholesaler
May request Trade Effluent Consent termination
Notified
Step 1 (a) and (b) are alternative ways of initiating the process
a
b
May initiate Trade Effluent Consent termination where it considers it possible
Step 2
Informs Retailer and NHH Customer of intention to proceed with termination
Notified c
Acknowledges request and ensures both Retailer and NHH Customer are informed
Notified d Step 3
Decides termination is to proceed e No End
Notifies Retailer and NHH Customer it will not proceed with termination
Notified g
Notified f
Yes
Notifies Retailer and NHH Customer it will terminate Trade Effluent Consent and of date of termination
Step 4 (h) Within 2 BD of termination
Notifies the MO in accordance with CSD 0206
h
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