Policies and Procedures

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Mission Statement of Danae Fentie HHC

My primary mission is to educate and empower my clients to tap into their limitless potential, regain their vibrancy and take control for their own life. This includes taking full responsibility for diagnosing, prescribing and treating their own health, nutrition and well-being by utilizing the tools and techniques they will learn from me and other teachers. My second mission is to empower my clients to choose which form(s) of biofeedback, breathing, movement, nutrition, nutritional supplements, relaxation & stress management techniques will best help them achieve their personal wellness goals. In addition, to provide the platform and foundational tools to create actionable steps to reach their goals. My spiritual mission is to empower my clients who seek Divine guidance, in all aspects of their life, through direct communion with the Divine. In doing so, compassionately serving as pioneers of an evolutionary world in sustainable abundance. This mission embodies the philosophy of conscious living which serves as a connection extended to all, regardless of diversity.

Standard of Care for Danae Fentie
 I am licensed Spiritual Health Coach able to educate & empower you to manage your own stress, increase energy, lose weight and maintain a sense of peace & conscious sustainability through nutritional and lifestyle awareness. There may be a variety of causes which lead to

these imbalances and through this guidance you will become more grounded in how to best help yourself. I am a certified Yoga & Meditation instructor able to assist and guide you towards a reduction in stress & pain, increased flexibility and the ability to move more freely within your body temple through movement and mindfulness techniques, designed by your unique needs. I, Danae Fentie, promise to maintain a high standard code of professional conduct. I will uphold the utmost professionalism when it comes to client confidentiality, conflict of interest, and professionalism. I will dress, act, touch, and speak appropriately to all clients. I will not discriminate on any grounds regarding race, gender, color, creed, sexual preference, religious practices, or any other instance of client personal preference. I will refer clients when other services are needed and desired by said client. I will refer only to an equally professional network of known therapists and doctors. I will uphold my main mission to coach, demonstrate, teach, train, and empower my clients to take control of their own life, and the lives of any dependent adults, children, and pets; and especially to take full responsibility for diagnosing, prescribing, and treating their own health, nutrition, and wellness by using the tools and techniques they will learn from me, in a professional manner. I will not act out of my scope of practice and will not attempt to diagnose, evaluate, assess, prescribe, recommend, or attempt to cure or treat. I will remain within my practice of Holistic Health Coach, Biofeedback Consultant & Yoga Instructor.

List of Services Provided:        

Meditation & Mindfulness Techniques Yoga Biofeedback Detoxification Pain Management Educational Cooking Classes Nutrition: foods, herbs & spices Coaching: educate & empower my clients so they can make better decisions for themselves  Stress Reduction  Consulting: for businesses and individuals seeking a more conscious lifestyle & ways to implement them

Danae Fentie’s Policies and Procedures 1. Forms of payment accepted are cash, personal checks, and all major credit cards accepted by Paypal. No money orders or certified checks will be accepted. There will be a $35 charge for all returned checks. 2. Refunds for services are not available, however, a change in what type of service desired is acceptable. All prepaid services, gift card purchased, or packages bought are non-refundable and can only be changed to a different service if desired. With specific cases, transfer of service between family members may be applicable. 3. In the event of a needed referral, an agreement will be reached between the Health Coach, Danae Fentie, and said client, as to what type of referral is desired. Danae Fentie will make referrals to a network of qualified professionals when needed and agreed upon. Any other needed services out of the scope of practice will be made per an agreement between therapist and client. 4. Services available by appointment only and can be scheduled in-person or via phone or Skype. All appointments will begin and end at their scheduled time. A missed appointment is non-refundable and there will be a $50 cancellation fee for any appointments not cancelled within 24hrs notice. 5. Proper conduct must be used at all times. Appropriate clothes must be worn at all times and inappropriate language or conduct will not be tolerated and will result in immediate removal from this business. Proper, conservative contact will be maintained during all yoga &

meditation sessions which require adjustments. Danae Fentie holds the right to refuse service to anyone acting outside of these rules as she deems necessary.

Client Cancellation Policy SCHEDULING As your Coach, I understand that my clients have busy schedules and I take pride in not keeping them waiting or keeping them longer than planned. Each session will end 50 minutes after it was scheduled to begin. Please be on time. If the Client needs to cancel or reschedule the appointment, the Client must do so 24 hours in advance; otherwise, the Client will be responsible for 50% of the booked service. PAYMENTS AND REFUNDS In the event of the Client’s absence or withdrawal, for any reason whatsoever, 
 the Client will remain responsible for the pro rata share of the program that 
 has been delivered, plus a cancelation fee of $50. The Coach reserves the right to cancel the program if at any point she or he feels 
 it is not advantageous for the coaching program to continue. If this happens, 
 the Client is only responsible for the pro rata share of coaching services received. CONFIDENTIALITY The Coach will keep the Client’s information private, and will not share the Client’s information to any third party unless compelled to by law.