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OUTAGAMIE COUNTY REGIONAL AIRPORT PARKING AUTOMATION PROJECT Attachment A – PROJECT SCOPE
PROJECT SCOPE The Airport wishes to install a fully‐automated parking system over two (2) phases as specified to integrate seamlessly with the current automated Zeag PARCS equipment which features gated access and egress control, in‐lane pay stations, software‐based revenue monitoring and high‐speed credit card processing. The system shall include: control computers to be installed in the Airport Terminal Building as well as the Airport Public Safety Department to monitor activities in the parking lot at all times in case of an emergency or customer issue. The Airport expects that the system shall have the ability to accept credit and debit cards, pre‐printed tickets, validated tickets, HID proximity cards and the ability to integrate with the Parkmobile parking pay app system. The Airport expects to have one parking booth to remain after the construction process, to be capable of being manned and accepting payments including credit and debit cards, cash and change, and validated tickets for special events. One automated in lane pay station, is required to accept/dispense cash or change as well as accept credit or debit cards. The other in lane pay stations will accept credit and debit cards, some of which are existing and others that need to be added as specified below. The airport also desires to have a pay‐on‐foot station located in the Airport Terminal capable of accepting credit and debit cards and cash and change. An intercom system shall be installed to communicate with Airport Public Safety and Airport Administration and shall also have the ability to call and email pre‐programmed numbers and email addresses in case of an emergency or customer issue. Fiber optic cables and electrical will be provided as part of the project by the Airport. Objective 1. Provide fully automated parking system as listed in phases below with required equipment. 2. Provide HID Proximity In/HID Proximity out on all lanes to accept prepaid parking cards and to
integrate with HID Proximity cards for pre‐paid parking cards into revenue control system. Vendor to provide computer solution to utilize proximity cards that is flexible for programming and integrates with Zeag PARCS system. 3. Provide Parkmobile pay app system to integrate with current revenue control system including all appropriate QR signage located upon entering facility. The system shall have the ability to open gates upon entering the facility after scanning the QR code and then performing the same action upon exiting the facility. (See Exhibit B for park mobile details) The Parkmobile system also has a site specific app for installation on apple and android platforms with the ability for the customer to enter credit card information. The proposed equipment shall have the ability to interface with the Parkmobile App, providing customer's with the option to pre‐pay or reserve their parking. The selected vendor shall work with Parkmobile to develop the application interface with the parking system
4. Maintain payment capability for Airport at all times through phasing of project. Complete system
outage will not be allowed throughout the duration of this project. 5. Provide intercom system to ensure customers’ needs are met quickly in case of an emergency or
parking lot issue. Conceptual drawing and booth Layouts are provided on Exhibit A
WORK TO BE DONE BY CONTRACTOR The Contractor will be expected to provide the following services, equipment and software: SYSTEM FUNCTION: Assist Airport staff with site inspections, measurements and/or field surveys to gather sufficient information to determine specific locations for equipment installation and to determine electric and fiber optic cable routes to such equipment. Much of the fiber network is already in place and contractor shall verify during the planning phase if any additional infrastructure is required. Contractor is expected to attend, at a minimum, an initial project meeting to discuss preliminary aspects of the project with the Airport, and a pre‐construction meeting to discuss all construction‐ related subjects with the Airport, any affected utilities and any subcontractors. Contractor shall provide a plan to the Airport prior to commencement of work showing locations of installs, including location of pay stations on parking booths and in the terminal and proposed network layout with appropriate specified equipment. EQUIPMENT/PROJECT PHASES: The Contractor must provide and install all required equipment. Additional equipment needed to make bid items function must be incidental to bid items, including any network switching gear, fiber transceivers, mounting hardware, connecting power, non‐fiber optic communication runs and any other cables or connectors needed to make the equipment operable. All additional equipment shall be commercial grade. Network equipment shall be Cisco or equivalent and switches shall be at least 16 port. All revenue control equipment shall be Zeag brand equipment and must be compatible with the current equipment already in place. All outdoor equipment shall include heated equipment necessary to ensure proper operations. All displays shall be multifunction with backlit displays. Major equipment components, and some of the significant features required of such equipment, are as follows in the following phased schedule: Phase 1 General Scope of Work (2015)
Remove the existing Zeag credit card pay station (PA model) located in lane 9 and replace with a Zeag Automatic Pay in Lane Station (APL)
Install an Automated Pay Station (APS) inside the terminal in location to be determined before construction commences.
Install the removed credit card pay station (PA model from lane 9) and place in exit lane 7
Install Commend Intercom system (or approved equal) as needed to include any existing lane entry ticket dispensers and revenue control equipment. The intercom system shall also be installed to communicate to Airport Public Safety and Airport Administration and shall also have the ability to call and email up to 6 pre‐programmed numbers and email addresses in case of an emergency or customer issue. System shall provide for automated notification to a minimum of 6 pre‐defined numbers when any of the ticket dispensers, automated pay stations, or pay‐on‐foot station experience technical difficulties or communication failure. The intercom system shall have the necessary components that allow a remote management facility to communicate with the patron. The equipment should include, but not limited to a GE300 server (or approved equal), substations in the lane equipment, licensing and master station. The system shall have the ability to remotely vend gates. Include with this system, Axis brand cameras (or approved equal) on all lanes pointing to ticket dispensers and revenue control equipment so staff can observe the customer and interact with them if there is an issue.
The entire system shall have the ability to push a parking rate to the lane when a patron has lost a ticket.
Configure and install additional Zeag ZMS licensing on appropriate work stations.
Install appropriate network devices for field locations.
Install Parkmobile pay system and fully integrate as applicable with appropriate signage.
Verify all PCI compliance is up to date.
Phase 2 General Scope of Work (2016)
Install (one) 1 new Zeag credit card pay station (LX model) in exit lane 6
Install system for HID proximity card use for prepaid parking and other parking programs.
Provide (one) 1 coding station for mass bulk validations and (one) 1 Valimate validator to recode an entry ticket with a validation so it can be read at the exit after it applies the discounted rate. Both validation systems shall be compatible with Zeag equipment.
Spare Parts Kit – One (1) spare parts kit containing: (1) Coder universal to all paystations, (1) Feeder universal to all paystations, (1)PCU board with IP daughter board universal to all paystations, (1) Card reader universal to all lanes. (2) Drop note safes (1) Recycling cassette (for bill‐to‐bill unit) (1) Dispensing cassette (for bill‐to‐bill unit)
License Plate Clearing System (Alternate) – Provide Two (2) motorola automatic handheld license plate readers model MC9190‐G capable of integrating with Zeag revenue control system and providing the following minimum features: 1. Parking lot inventory 2. The ability to use revenue control system to verify license plates Automatic ALPR system Fixed Cameras (Alternate)‐Provide (one) 1 3M Automatic License Plate
Recognition (ALPR) system or approved equal, capable of integrating with Zeag revenue control system with sufficient fixed cameras capable of reading all inbound vehicles at each entry point (5 total lanes) as they enter the airport entrance plaza. Automatic Vehicle mounted ALPR system Vehicle Mounted (Alternate) Provide (one) 1 3M Automatic License Plate Recognition (ALPR) system or approved equal that shall be vehicle mounted and capable of integrating with Zeag revenue control system. Other system notes: System shall be capable of being used with both fiber connectivity and DSL lines.
DSL shall be the backup mode in case of a fiber problem or malfunction. The system shall automatically switch to DSL and provide a seamless transition to keep it active at all times. In the event of generator operation, the system shall have the ability to seamlessly transition to generator power without resetting or powering up control computers or revenue control equipment. Items required to make the above listed equipment operable with the described features, even though such items are not specifically listed, are considered incidental to the above‐listed items and are required to be included in any price submitted for this project. Any host computer server and any networking gear required for network/fiber connections must be included as part of the contractor’s proposal. Preferred capability, note on proposal if not possible: In the case of system failure and when activated by Airport personnel, system shall raise gate to allow egress and shall close gate prior to next vehicle. Process shall be repeated until such time it is overridden by Airport or system becomes active again. System shall keep record of ticket values. SOFTWARE AND EQUIPMENT INSTALLATION, START‐UP & TESTING: The Contractor must install all required equipment or provide on‐site inspection of subcontractors installation work, perform initial start‐up of equipment & software (including customized equipment & software programming) and test all equipment & software to ensure proper operation. Equipment installation shall include all mounting hardware and all low voltage electrical, fiber optic or other cable or wiring connections required to make the equipment operable. The airport will install required power and fiber connections to each unit but the contractor will be responsible for final hookup. The contractor shall work with the Airport Electrician to direct what necessary high voltage hookups are necessary. If software is required to be installed on any Airport‐owned computers, such installation shall be done in coordination with the Airport’s MIS Department as necessary. User and maintenance manuals for all equipment & software shall be provided to the Airport at the time of equipment start‐up.
SERVICE, TRAINING AND TECHNICAL SUPPORT: 1) Contractor shall provide PCI Compliance package and shall include labor and supplies for Software
Upgrades and hardware component upgrades needed to maintain PCI Compliance. 2) Provide Two‐ year pre‐scheduled routine preventative maintenance and service agreement based
on equipment needs, and emergency equipment maintenance when requested by the Airport. Contractor must be able to respond to requests for emergency service within 5 hours of the Airport’s initiating a request for such service. Response time shall be measured beginning when the Airport places a phone call to Contractor requesting emergency service and ending when a technician arrives on‐site to perform the requested service. (Alternate) 3) Initial on‐site training of Airport employees on proper operation, maintenance and
troubleshooting of all components of the selected system at the time the equipment is installed. 4) Both telephone and e‐mail methods of contact for the purpose of providing technical support for
all components of the selected system as well as all software utilized by the system. Such technical support is only required to be provided during normal business hours, although a 24‐hour/365‐day capability is desirable. Contractor must provide adequately trained and capable staff to answer questions and provide guidance to Airport employees with regards to resolving any problems encountered with the selected system or associated software. 5) The contractor shall warrant all parts, materials, and workmanship (of the new ZEAG equipment) following substantial completion of each phase of the project for a period of twelve (12) months. Costs (parts, labor, maintenance, warranty repairs) incurred during the warranty period shall be provided without additional cost to the Airport. Costs (time and material) for repair or parts replacement, components, etc., damaged or rendered unserviceable due to apparent and provable misuse, abuse, vandalism or negligence by Airport employees or the using public are excluded as a warranty item. Also excluded from the warranty are damages due to Acts of God. For services that are excluded from the warranty, the Contractor shall provide Hourly Services Rates, by type.
WORK TO BE DONE BY AIRPORT: The Airport will provide electrical and fiber optic cables to the locations of each pay station as needed and will install all required concrete mounting pads or pedestals, as well as all required bollards, signage, curbs or other protective devices, unless otherwise specified. The Airport will also provide services for construction administration and the following:
A designated representative with complete authority to transmit instructions and information, receive information, interpret policy, and define decisions.
Access to the project sites.
Available data, drawings, and information related to the project.
Payment of any permit fees associated with the project.
Plan of the lots with existing and proposed utilities and/or adjustments.
Verify and adequately mark the locations of subsurface features such as reinforcing steel, conduit, utilities, etc. that could be adversely impacted by coring or drilling associated with equipment installation
Civil work as needed
Exhibit A Lanes 1 ‐ 4: Parkmobile QR & HID scanner
Lane 5: Parkmobile QR or HID entry Alternate: Add ALPR system
Alternate: Add ALPR system for each entry lane
Lane 9: Install APL CC machine & remove Existing PA CC machine
Lane 8: CC machine existing PA leave in place
Lanes 6 ‐ 9: ADD: Parkmobile QR & HID scanner
Lane 7: Install removed PA CC system from lane 9
Lane 6: Install new LX CC machine
Exhibit B SUMMARY Parkmobile is the most innovative and comprehensive mobile payment solutions provider available in the marketplace today. Parkmobile’s leadership in mobile payments for parking is evidenced by over 600 successful implementations throughout the U.S., Europe, Australia, and New Zealand since 2000. Currently Parkmobile processes over 1.3 million parking transactions per month in the U.S. Registering for Service Parkmobile offers free account set up options. Motorists can register via internet, mobile website, mobile application, or call toll free number and register via voice computer. Required information: Credit/debit card information, PayPal, Visa Checkout, or a “wallet” payment method License plate number (Optional) Zone number (if motorist wants to park immediately) How it Works The driver pulls up to the gate, opens the Parkmobile app and selects “generate QR code for gate entry/exit.” The app will generate a unique QR code that needs to be placed under a bar code or QR code scanner at the entrance gate (similar to boarding experience with an airline). The driver is identified in the database through an internet connection (either wireless or hard wired) and the payment method on file verified. At exit the driver pulls up to the gate, opens the app and re‐scans the QR code. The price is calculated and charged to the customer and the revenue is captured in the PARCS system and the gate opens.
