Put customer communications first

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Put customer communications first.

Because your workforce is becoming increasingly mobile, it can be harder for customers to reach an employee at your business. Make it easier for customers to find the person they’re looking for with One TalkSM from Verizon.

One number for both desk and mobile phones

One Talk features

One Talk offers a flexible, scalable phone system that lets you share your business number on mobile devices and One Talk—capable desk phones. Customers stay connected, and employees out of the office remain productive. Plus, One Talk is supported on Verizon calling plans that provide unlimited local and long distance calling, which helps you control costs. And the service is flexible, so you can deploy without buying additional devices, but you still get the full benefits when you buy the additional equipment.

One Talk includes a number of features that help your customers reach the right person almost immediately and improve your communications, such as:

You can migrate to One Talk at your own pace, using its built-in support for both hybrid and legacy systems. And as your business grows, One Talk can easily keep pace, scaling to meet your future needs.

• Call Move—Switch between desk phones, smartphones or other devices for calls on the fly. • 6-way Conference Calling—Quickly hold smaller conference calls without needing to set up conference bridges. • Call Transfer—Transfer calls easily from employee to employee. • Group Calling Line ID Delivery—Change your call-back number.

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• Auto Receptionist—Route incoming calls to an automatic response system where callers may select from prompts that direct them to an appropriate contact. • Hunt Group—Distribute incoming calls to a select team to help ensure that there is always someone available and answering the phone. • Bridged Lines—Monitor and answer calls coming to another user’s phone number.

Improved features for multi-location businesses One Talk offers a number of enhanced features that make it easier for multi-location businesses and their employees to communicate and collaborate, even across long distances. These features include: • Group Management. Set up groups for managing users by department and site. You can create an unlimited number of groups, with up to 1,000 users in each group.

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• Virtual On-Net Extensions. Create unlimited short-code extensions for external numbers. You can set up extensions for any 10-digit phone number, inside or outside the company, that will work across locations and with legacy PBX phone systems—all without the need for additional equipment.

How One Talk works One Talk helps unify your phone systems using a cloud-based service and app. When you subscribe to One Talk, you get access to an online portal where you can manage your entire phone system, including: Activating employees’ desk phones

Improve your teams’ ability to work together. Verizon offers a full suite of other apps and services that can be purchased to complement your One Talk service. These services are designed to help you increase your organization’s productivity and collaboration, whether at the office or on the go. One such service, BroadSoft Team-One from Verizon, allows remote employees to easily share files, send chat messages, make conference calls and manage their projects—right from their smartphones. Whenever employees are using chat or on a conference call, Team-One, with its built-in AI filters, pulls up related files from past conversations or “content in common” to save on search time. The app also works with more than 50 popular productivity apps, such as Salesforce and Google Drive™.

Adding employees’ smartphones (this also requires that you install the One Talk app beforehand) Controlling user’s access to One Talk features

Why Verizon One Talk works with any mobile or wireless provider and a subscription to the service. But let’s face it: Because it runs on the Verizon 4G LTE network— America’s Most Reliable 4G LTE network—you, your employees and your callers can stay connected when work takes you on the go.

Learn more. For more information about One Talk and its latest features, please contact your Verizon Wireless business representative.

One Talk–capable desk phones must be purchased from Verizon to support some of these features. HD Voice and Video Calling available on select phones. Activation of the One Talk feature and broadband connection is required. Network details & coverage maps at vzw.com. © 2017 Verizon. SL1580917