recreation facility manager

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RECREATION FACILITY MANAGER JOB DESCRIPTION BUSINESS UNIT

SPORT BUSINESS

REPORTS TO

CEO – Sport Wanganui

LOCATION

Splash Centre

HOURS OF WORK

Full Time (40 hours) Monday ~ Friday (8am to 5pm) This may require some out of hours work

KEY INTERNAL RELATIONSHIPS

KEY EXTERNAL RELATIONSHIPS



Board / C.E.O



SW Management Team



CRST Management Team

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Wanganui District Council

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National, and regional funding organisations



Regional schools



Regional stakeholders, sponsors and partners



ITO’s and regional training providers

ABOUT SPLASH CENTRE (CRST) CRST is a Charitable Trust established by Sport Wanganui to co-ordinate and promote community ownership and / or management of safe and publicly accessible swimming pools. The Splash centre is the trading name of the trust related to the management of the Splash centre facility. CRST is governed by a board of trustees made up from the board of Sport Wanganui, which is one of 17 Regional Sports Trusts (RST) nationally servicing our geographical area of Rangitikei, Ruapehu and Wanganui.

Sport Wanganui’s Vision: To lead the growth of Sport in our region Sport Wanganui’s Mission: Commitment, Passion, Innovation and Professionalism

Splash Centre Vision: To be the Leaders in regional aquatics and recreation 1. 2. 3. 4.

Developing the physical and social competencies of our community through aquatics Building the delivery capability of our organisation and partners Creating positive stakeholder relationships Improving our organisation’s performance

Splash Centre’s Guiding Ethics/Values: Attributes – Innovative, finishers, walk the talk, focused, organised, compassionate, timeliness, professionalism, passionate Structure - Management by coaching philosophy, equality, clear agendas, round table meetings, interactive team, clear plan, open door environment, minimal hierarchy Behaviour – Encouragement, empowerment, ownership, enthusiasm, respect, open mind, team work, supportive, trust, commitment, positivity Language - The team, we are all in this together, we need everybody’s input, how can we make this fun, how can I contribute, this is an awesome challenge, what do you think, I feel like.

PURPOSE OF ROLE The Facility Manager is directly responsible for management and operation of the Splash Centre Aquatic facility and its associated products and services. They will work with the Splash Centre management team to maximise the operational efficiency of the centre, and in conjunction with Sport Wanganui and Board to develop the overall plans, strategies and direction for the facility.

STRUCTURE CRST Board

Sport Wanganui CEO

Facility Manager

Operations Manager

Team Leaders

Supervisors

Lifeguards

Maintenance Manager

Office Manager

Aquajet Swim School Manager

Maintenance Assistant

Cashiers

Swim Teachers

KEY AREAS OF RESPONSIBILITY – FACILITIES MANAGER 

Centre Operations (PoolSafe Accreditation)



Human resources/staffing



Finance



Asset management



Planning



Marketing and Promotion



Programme Implementation



Event & Project Management

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Strategic Direction



Contractual Obligations

KEY TASKS AND RESPONSIBILITIES The overall tasks, responsibilities and outcomes for the Splash Centre manager position is outlined below. Specific KPI’s related to each of these will be developed and agreed with the Sport Wanganui CEO.

KEY TASKS Centre Operations

RESPONSIBILITIES 

Provide a safe & well maintained facility through compliance with contractual requirements & industry standards in NZRA Aquatic Facility Guidelines.



Management of all aspects of staff resources, including performance reviews, contract negotiations, recruitment & provide professional development opportunities.

& Contractual Obligations

Human resources / Staffing

Finance



Prepare and operate a financial budget for the delivery of the Splash Centre’s and the District Council’s Annual Plans.

Asset management



Implement and monitor an effective programme of preventative maintenance of Wanganui District Council’s assets

OUTCOMES

KPI’s



The community is assured that the approved and recognized National Standards are met.



PoolSafe accreditation is achieved annually



All staff have current job descriptions, contracts and personal development plans. All staff receive performance reviews on an annual basis. Ensure appropriate training and development of staff occurs.



100% staff



100% staff



100% staff

 

Annual budget prepared and signed off by CEO Meet 6 weekly with Sport Wanganui Operations Manager to track financial situation.



Annual budget produced



Operational Maintenance plan is in place and Maintenance team are working off the plan. Quarterly review of plan with Facility Maintenance Manager.



Plans is in place and reviewed quarterly

 



Planning and Strategic Direction



Develop and implement an Annual Business Plan including Aquajet Swim School and the Fitness Centre



All delivery is aligned with the plan.

Marketing and promotion



Develop an Annual Marketing Plan. Oversee all marketing, sponsorship and events activities.

 

Annual Marketing Plan in place. Ensure existing partnerships/sponsorships are maintained. Actively seek new sponsorships



Programme Implementation



Develop & implement a comprehensive range of innovative aquatic and recreation programmes that meet the requirements of the community.



A range of innovative aquatic and recreation programmes are offered to the community (as per Marketing Plan).

Event & project management



Develop & oversee a range of events and projects as outlined in the Splash Centre Marketing Plan.



Lead all events and projects as identified in Marketing Plan.



Minimum of 4 events and 2 projects implemented annually.



Relevant national and regional conferences, courses and educational workshops have been attended as per personal development plan and reports submitted to CEO.

Professional development



Attend national and regional conferences, courses and educational workshops, as negotiated and agreed as part of personal development plan.



Plan is in place and reviewed quarterly



Plan is in place and reviewed quarterly Minimum 1 new sponsor per annum





2 programmes run and evaluated



Event and project plans in place 4 events and 2 projects run and evaluated





Reported in 6/12 month reports