Recruitment Coordinator (ANZS)


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Recruitment Coordinator (ANZS) Position Details The Recruitment Coordinator, located in Delhi, is responsible for driving successful conversion rates to achieve student enrolment targets in India. Results will be achieved by liaising with educational advisors to encourage proactive activities on the part of these contracted parties. In particular, ensuring these advisors are providing necessary documentation and information from their student clients to allow Navitas to progress applications. They will report directly to the (Senior) Student Recruitment Manager providing critical pipeline reporting and feedback on educational advisor performance. To be successful, the individual will have demonstrated experience with CRM, excellent telephone skills and have be able to communicate confidently, build rapport and be mindful of culturally sensitive situations and environments. The role requires an energetic and ambitious team player, resilient and detail orientated with a pragmatic approach to sales targets and a high level of accountability, with ability to identify opportunities and take initiative. The candidate we seek will ideally have the following:           

Strong written and oral communication skills Strong presentation skills Experience in building and managing internal and external relationships, particularly with agents Ability to influence and articulate the benefits/value proposition of Navitas products Responsive – acts with urgency A high level of attention to detail Previous experience within a customer service focused role Demonstrated team work capabilities and confidence in working autonomously Competent MS skills with the ability to grasp new systems easily and quickly

Salesforce experience Experience within the education sector, and/or experience with international education as a student

Working at Navitas At Navitas we recognise that our success is driven by our people. Your professional development, health and wellbeing is very important to us, and we take pride in offering a range of programs to celebrate our talent, develop capabilities and support our staff. We offer competitive remuneration packages, a generous incentive payment plan that rewards an individual’s high performance, flexible working arrangements and outstanding long-term career opportunities, both within Australia and abroad.  

NaviGROW, is an extensive range of professional development programs for employees NaviLEAD, is a leadership development program that encourages succession planning;

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Virgin Pulse Global Challenge, is a wellness initiative that aims to improve the health, performance and engagement of our employees Employee Assistance Program (EAP) is a voluntary and confidential counselling service Corporate Social Responsibility (CSR) is a vehicle for Navitas to partner with charitable and notfor-profit organisations by providing annual funds

About Navitas Welcome to Navitas, an organisation with a proud history and an exciting future. Navitas is a leading global education provider that delivers an extensive range of educational services to over 80,000 students annually through more than 120 institutions in 31 countries. We are proud to be an ASX 200 listed organisation and strive for continuous growth and excellence with students at our forefront. Navitas creates life changing opportunities for learners around the world to realise their education and career ambitions; and we’ve been doing that since we began nearly three decades ago. Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients. As such, we encourage applications from women, sexually and gender diverse people, culturally and linguistically diverse people, people of various faiths and beliefs and people with disabilities.

To apply, please email a resume and cover letter to [email protected] and include reference number SRC418 and position title “Recruitment Coordinator – Delhi” Or for further information, please contact Talent Acquisition by phone at +61 2 8236 8080

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Position Description Title: Reports to: Functional Area: Full time or part time: Location: Scope:

1.

Recruitment Coordinator (Senior) Student Recruitment Manager Navitas Limited Full Time Delhi India

Overview and Objectives of the Position:

The Recruitment Coordinator is responsible for driving successful conversion rates to achieve student enrolment targets. Results will be achieved by liaising with educational advisors to encourage proactive activities on the part of these contracted parties. In particular, ensuring these advisors are providing necessary documentation and information from their student clients to allow Navitas to progress applications. They will report directly to the (Senior) Student Recruitment Manager providing critical pipeline reporting and feedback on educational advisor performance. To be successful, the individual will have demonstrated experience with CRM, excellent telephony skills and have be able to communicate confidently, build rapport and be mindful of culturally sensitive situations and environments. The role requires an energetic and ambitious team player, resilient and detail orientated with a pragmatic approach to sales targets and a high level of accountability, with ability to identify opportunities and take initiative.

2.

Key Relationships: i.

Student Recruitment Manager

ii.

Divisional Recruitment Director

iii.

College Admissions team members

iv.

Regional Sales Director

v.

Regional Manager

3.

Key Result Areas: i.

Maximise sales conversions and contribute to meeting agreed sales targets

ii.

Works with key stakeholders to set and achieve service levels

iii.

Build rapport and viable networks with agents

iv.

Manage student related enquiries aligned with service level agreements

v.

Provide general enrolment advice and technical assistance

vi.

Manage and maintain data integrity of student management system

4.

Qualifications and Selection Criteria

Essential:

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i. ii. iii. iv. v.

Strong written and oral communication skills Strong presentation skills Experience in building and managing internal and external relationships, particularly with agents Ability to influence and articulate the benefits/value proposition of Navitas products Responsive – acts with urgency

vi.

A high level of attention to detail

vii.

Previous experience within a customer service focused role

viii.

Demonstrated team work capabilities and confidence in working autonomously

ix.

Competent MS skills with the ability to grasp new systems easily and quickly

Desirable:

i. ii.

Salesforce experience Experience within the education sector, and/or experience with international education as a student

RESPECT.

DRIVE.

ADVENTUROUS.

GENUINE.

RIGOUR.

CONVICTION.