Recruitment Pack


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Student Media Manager Recruitment Pack October 2017

October 2017 Dear Prospective Candidate Re: Student Media Manager Thank you for your interest in the position of Student Media Manager at Kent Union. We are a successful, vibrant and exciting organisation with a bright future ahead of us. We have achieved a great deal in the last few years, more than doubling in size to our current £11million turnover, 500 employees and 2,000+ volunteers. Kent Union is a great place to work. We were re-accredited with Investor in People Gold status in December 2013, and were accredited with Leaders in Diversity in 2013; we were the first students union in the UK to achieve Investing in Volunteers status and have been included in the Sunday Times 100 Best Not-For-Profit Organisations to Work For, for 8 years, placed 24th for 2017. The Student Activities Department is at the heart of Kent Union offering a wide range of co-curricular opportunities such as sports clubs, societies, student media, volunteering and fundraising; giving members the opportunity feel part of a community, make lasting friendships and enjoy their time whilst at University. The post holder will be responsible for the support and development of student media, which includes an Ofcom licenced radio station (CSR FM), student newspaper (InQuire) and TV station (KTV). CSR FM is a joint funded project by the University of Kent, Canterbury Christ Church University, Kent Union and Christ Church Students’ Union and supports members from both institutions, as well as members of the local community. All of their work is overseen by a limited company CYSM Limited. Approximately 50% of this role will be dedicated to CSR FM and CYSM. This is a varied and exciting role that is incredibly rewarding and will offer a wide range of opportunities across the breadth of student media; from working with passionate and dedicated volunteers to sitting on CYSM Board. The post holder will oversee all the operations of our student media groups, ensuring that we are delivering high quality activities. The role will also have the responsibility of managing the Student Media Centre. We are looking to recruit a self-motivated and driven manager who has experience of working with, empowering and supporting volunteers and who has a proven track record of working with internal and external stakeholders. It’s a great time to be joining the team who this year supported over 500 volunteers who have achieved 20,656 views on KTV, 19,000 copies of Inquire distributed and 390,000 hours of content broadcasted on CSR FM. This pack should provide everything you need to support your application, it contains:    

Job description, person specification and full advert Summary conditions of appointment Summary governance and management arrangements Application and selection process and timetable

If you require further information, please contact Rebecca Green, Head of Student Activities on 01227 826 529 to discuss this opportunity further or visit http://www.kentunion.co.uk/careers/ Yours faithfully, Rebecca Green, 2

Head of Student Activities

Job Description – Student Media Manager Department: Student Activities Reports to: Head of Student Activities Direct reports: CSR Business and Community Co-ordinator, Student Media Administrator Role Purpose: The post holder will be responsible for the support and development of student media. The post-holder will be responsible for the successful operation of the radio station, student newspaper and TV station and will pursue opportunities to develop Kent Union’s/ CYSM’s provision in this area. The post holder will be based in the Student Media Centre at the University of Kent Canterbury campus. The role will involve working across both Kent and Canterbury Christ Church University campuses. Authority and direction is delegated from the CYSM Board, via the Chief Executive and Head of Student Activities.

Duties and Responsibilities Responsibility for Operations Ofcom licenced CSR FM 1. To act as an advisor to the CYSM Board of Directors and Executive Committee, ensuring that both bodies are fully informed of current issues and legislation 2. To ensure that the station fulfils the obligations of its broadcast licence, complies with all relevant legislation and holds, adheres to its key commitments and acts within the conditions of, all relevant licences and contracts as and when necessary. 3. To report on the adherence to a strategic plan for CSR for the CYSM Board and develop the station. 4. To ensure administrative support is provided to the Station’s Executive Committee and Station Manager and act as a point of contact to internal and external stakeholders. 5. To provide advice and support to volunteers to assist with the creative development of the stations output. 6. To oversee the financial sustainably of the radio station through grant funding and business development opportunities. InQuire and KTV 7. To endeavour to empower both committees to run their own groups effectively, through the provision of training, advice, information and support ensuring progression and development as key student media channels. 8. To work with the Vice-President (Activities) at Kent Union and President (Student Activities) at Christ Church Students’ Union to support events throughout the year that help to showcase, network and empower student media committees. 9. To provide advice and support to volunteers to improve the creative output of the newspaper and TV outlets. 10. To provide editorial and design advice for InQuire where required. 3

11. To work with and support volunteers with the timely printing and distribution of the paper, including special editions. 12. To proofread all copy and advise the InQuire team and the trustees on relevant legal implications. 13. To monitor the service level agreement with the InQuire team, ensuring compliance. 14. To support KTV volunteers with producing high quality output. 15. To approve content produced by KTV (where necessary) ensuring legal compliance. Kent Tech 16. To work alongside Kent Union’s Head of Information Services to empower Kent Tech to run effectively, through the provision of training, advice, information and support, ensuring the progression and development. General 17. To encourage and support participation in national media award schemes, membership of relevant professional bodies and affiliation to relevant groups and organisations. 18. To encourage and facilitate volunteers’ attendance at relevant conferences and training events, 19. To oversee and deliver the annual KIC Awards recognising volunteer achievements. 20. To build and develop internal and external partnerships to establish innovative student media projects. 21. To oversee the team’s function, developing new ideas in line with Kent Union’s plan, ensuring that good practice is mirrored across both sites. 22. To deliver targets established in the annual Department Operating Plan 23. To support elected officers in achieving their manifesto objectives where relevant.

Financial Responsibility 1. To oversee, via delegated budget holders and manage the budgets for the team, ensuring adherence to Kent Union’s/CYSM’s financial procedures. 2. To maintain financial controls and ensure that the Finance Department receives all relevant financial information promptly, in accordance with Kent Union’s financial procedures. 3. To oversee the RaG financial procedures and manage all fundraising donations, maintaining up to date records.

Responsibility for People 1. To co-ordinate the work and monitor the workloads of direct reports, ensuring that staff levels are adequate and efficient. 2. To lead on the recruitment of career and student staff in the team, ensuring that the roles fulfil the department’s needs in order to achieve Kent Union’s/CYSM’s Strategic Plan. 3. To undertake performance reviews of direct reports, in line with Kent Union policy. 4. To effectively lead, coach and mentor people to help achieve their own potential. 5. To actively review, plan and evaluate individual training needs, encouraging a learning and development culture. 6. To work with the Head of Volunteer Development and Support to align our volunteers behind Kent Union’s charitable purpose, implementing best practice in volunteer management, including although not limited to inducting and training volunteers, performance management of volunteers, reward and recognition and providing regular support to our volunteers. 4

Responsibility for Health and Safety 1. To implement Kent Union’s Health and Safety Policy within all activities related to the student media team, ensuring compliance. 2. To ensure the health and safety of our members through the completion of training, risk assessments, safety checks, inventories, event planning and trip lists in line with Kent Union’s Health and Safety Policy. 3. To conduct regular health and safety check of the Student Media Centre and media equipment.

Expected Behaviours 1. To attend training sessions, and appropriate meetings as and when required by Kent Union/CYSM 2. To contribute to the positive image of Kent Union with students, University and the local community 3. To lead by example and demonstrate a full understanding of the organisation’s democratic structures 4. To ensure systems are in place to reduce Kent Unions’ impact on the environment. 5. To act as an ambassador for Kent Union/CYSM and show loyalty to the organisation, abiding by the Union’s Constitution, policies and procedures at all times. 6. To undertake other tasks and responsibilities compatible with the level and nature of the post as required by your manager from time to time to support the achievement of Kent Union’s/CYSM’s Strategic Plan.

Summary of terms  This is a full time permanent post.  The nature of the post will, at times, require additional commitment over and above normal office hours and this will be recompensed through a TOIL system. This job description does not form part of the contract of employment

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Person Specification Essential requirements should be demonstrated before appointment and maintained in post. Desirable elements should be developed and maintained once in post as needed Essential

Qualifications

Desirable

Tested at interview

Tested at Application

Educated to degree level

X

X

NCTJ or equivalent (Media Law)

X

X

Management Qualification

X

X

Experience Extensive experience of working with, supporting and empowering volunteers.

X

X

X

Experience of managing and empowering staff or volunteers within a fast paced environment

X

X

Experience of working in a democratic environment, particularly students’ unions

X

X

X

Extensive experience of involvement with TV, radio or print based media

X

X

X

X

X

X

Experience of carrying out extensive and detailed due diligence and an understanding of Ofcom guidelines and legislation legal issues that can arise in the media. A record of working in and forging successful partnerships with a range of internal and external stakeholders. Experience of developing and managing a strategic plan for a product or service

X

Experience of managing and reporting against an annual budget

X

Knowledge A good understanding of the structures and systems affecting higher education.

X

X

A working knowledge of Health & Safety legislation

X

X

A demonstrable understanding of the regulations and legislation affecting broadcasting, in particular Community Radio.

X

X

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A working knowledge of the media production process for TV and print media.

X

X

X

X

X

Skills Good user of IT, in particular Microsoft Office package

X

Ability to use editing software, e.g. Audition, Audacity or InDesign

X

Ability to operate in a complex environment, with the skills to develop productive relationships with a range of stakeholders.

X

X

Excellent Communication skills, both written & oral, with the ability to relate to people at all levels.

X

X

X

Project planning, for example developing new services or managing events

X

X

X

Proof reading; ability to proofing a range of online and/ or printed materials to a high quality

X

Values/attitudes Evidence of a personal commitment to continuing professional development

X

X

A commitment to equality of opportunity; someone who builds a culture of inclusivity and removes barriers to diversity

X

X

An effective manager who is energetic, determined, robust and resilient enough to cope with the demands of the role

X

X

A team player, who helps others build a successful team, celebrates others’ success and supports others to achieve individual and team goals

X

X

A strong commitment to working in a democratic and membership organisation, with the ability to empower and build constructive relationships with elected officers

X

X

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Student Media Manager Annual Salary £23,485 Generous pension and benefits 37 days annual leave Thank you for your interest in the position of Student Media Manager at Kent Union. We are a successful, vibrant and exciting organisation with a bright future ahead of us. We have achieved a great deal in the last few years, more than doubling in size to our current £11million turnover, 500 employees and 2,000+ volunteers. Kent Union is a great place to work. We were re-accredited with Investor in People Gold status in December 2013, and were accredited with Leaders in Diversity in 2013; we were the first students union in the UK to achieve Investing in Volunteers status and have been included in the Sunday Times 100 Best Not-For-Profit Organisations to Work For, for 8 years, placed 24th for 2017. The post holder will be responsible for the support and development of student media, which includes an Ofcom licenced radio station (CSR FM), student newspaper (InQuire) and TV station (KTV). CSR FM is a joint funded project by the University of Kent, Canterbury Christ Church University, Kent Union and Christ Church Students’ Union and supports members from both institutions, as well as members of the local community. All of their work is overseen by a limited company CYSM Limited. Approximately 50% of this role will be dedicated to CSR FM and CYSM. This is a varied and exciting role that is incredibly rewarding and will offer a wide range of opportunities across the breadth of student media; from working with passionate and dedicated volunteers to sitting on CYSM Board. The post holder will oversee all the operations of our student media groups, ensuring that we are delivering high quality activities. The role will also have the responsibility of managing the Student Media Centre. We are looking to recruit a self-motivated and driven manager who has experience of working with, empowering and supporting volunteers and who has a proven track record of working with internal and external stakeholders. It’s a great time to be joining the team who this year supported over 500 volunteers who have achieved 20,656 views on KTV, 19,000 copies of Inquire distributed and 390,000 hours of content broadcasted on CSR FM. For further information about this opportunity, please contact Rebecca Green, Head of Student Activities on 01227 826 529. For an application pack, please visit http://www.kentunion.co.uk/careers. Closing date for applications: Thursday 23 November Interviews: Monday 4 December

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Summary Conditions of Appointment Salary This post is at Grade 6.1 of Kent Union’s pay scale with a salary of £23,485. Staff normally move up one incremental point annually, subject to performance.

Notice Period The notice period for this position is one-month.

Annual Leave Entitlement The post-holder is entitled to 23 days’ leave; 6 ‘customary’ days’ leave, normally taken over Christmas; and the 8 statutory leave days for England.

Pension The post-holder is entitled to join the Superannuation Arrangements of the University of London (SAUL), CARE pension scheme with salary sacrifice, in which Kent Union contributes 16% and employees contribute 6% of salary. Alternatively, the post-holder can join a personal pension scheme through Scottish Equitable, in which Kent Union contributes 6% and employees contribute 3% of salary.

Hours of Work 35 hours a week. Office hours are typically 9am-5pm.

Work-Life Balance Kent Union is committed to facilitating a healthy work-life balance and has cutting edge flexible working policies, including extensive maternity, paternity and grand-parent leave; generous adoption and parental leave entitlement; facilities for sabbatical leave; the option to work from home on occasion and time off for volunteering.

Equality of Opportunity Kent Union is committed to the principles of equality of opportunity and will endeavour to meet the needs of any candidate who fulfils the requirements of the person specification.

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Summary Governance and Management Arrangements Kent Union Why we’re here - our mission We are a charity that supports students at the University of Kent; we:   

Stand up for students Help them have the best time at Kent Prepare them for life after Kent

Why we do it - our beliefs We believe every student at the University of Kent should have the opportunity to try out new experiences, have fun, make new friends and be part of a community; we believe every student should have the opportunity to fulfil their potential in life, have a voice in society and make a difference. We believe that Kent Union is integral to empowering students to realise this belief.

Where we’re going - our vision Our Vision is for students at Kent to have one of the best student experiences on the planet, to be the best students’ union in Europe and to be a world class employer in the Not-for-Profit Sector; we know this is ambitious, but our strategic plan, our culture, our values and our mission will help us achieve our vision.

How we’re perceived - our values   

Bold – we are brave and courageous; we stand up for students’ rights; we are innovative and we challenge the status quo Inclusive - we welcome all people and appreciate their uniqueness; we are champions of equality and diversity Supportive – we look out for people; we want students to succeed in life so we offer transformative experiences for them to get involved in; we ensure our staff have a healthy work-life balance

Legal Status Kent Union is an unincorporated association and a registered charity. The Union has a Board of Trustees, which is legally responsible for all aspects of the organisation.

Democratic Structures Kent Union is a membership organisation; all students at the University of Kent are automatically members of Kent Union. The membership provide strategic and political direction through the Union’s democratic structures, including petition and feedback mechanisms, all student votes, referenda, the Annual General Meeting, a Campaigns Forum, Executive Committee and seven elected Trustees.

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The Trustees The Trustees of Kent Union are the five ‘sabbatical officers’, four ‘external’ trustees and four ‘student’ trustees. The sabbatical officers and two of the student trustees are elected each year by and from the student membership of Kent Union. The sabbatical officers take a year out of their studies (or immediately after graduating) to serve as a trustee; they can stand for re-election for a second year if they choose, but can serve for no more than two years. Unlike the trustees of most registered charities, the sabbatical officers are paid a living allowance and work a normal working week. The four student trustees have all the responsibilities of being a trustee, but are still studying and fulfil their duties on a ‘part-time’ and voluntary basis. Two of the four student trustees are elected by crosscampus ballot and take office on 1st July each year; the other two student trustees are selected via a recruitment process in the October of each year.

Staff and Management Structure Kent Union employs approximately 500 staff to provide services for its members. Staff are of two types – approximately 360 student staff, who work whilst completing their studies at the University of Kent; and approximately 140 career staff – professionals who have made working at Kent Union part of their career. The Board of Trustees oversees the work of staff through the Chief Executive and Director Group, who in turn manage staff through the 15 senior managers, each of whom is responsible for one of the Union’s Departments or a strategic function.

Canterbury Youth & Student Media Ltd (CYSM) Mission Ofcom licenced CSR is an innovative community radio station which provides an educational experience for all involved.

Vision     

Enhance the education of members by providing bespoke training and support in all areas of radio production and management Engage, entertain and educate our 15-24 target audience through creative programming and scheduling Create programming which contributes to open community debate and expands listeners musical influences Present and deliver regular community events, increasing the diversity and involvement of members from the Canterbury community Provide an accessible avenue for our target audience to be involved in the radio station

Values Democratic – Student-led community project with an elected exec and committee leading the station. The membership is imperative. Partnership – CSR has since the beginning been a joint project between four bodies – University of Kent, Canterbury Christ Church University, Kent Union and Christ Church Students’ Union. Community – Unlike other university projects, CSR boasts a large community membership and listenership. Aside from our funding bodies, the project also caters for students at other educational 11

establishments. CSR also works closely with local schools and youth groups to increase awareness of the station and the radio industry. Innovative Programming – CSR continues to provide innovative programming across our three departments; daytime, speech and specialist, as well as with off air programming initiatives such as the John Pidgeon Awards. Educational specialist music programming is at the heart of our late night department. Volunteering – Enhancing the volunteer experience is integral to how the project runs and operates. For local community members, it is an opportunity to pass on relevant knowledge as well as upskill. For University students, CSR enhances graduate employability opportunities and provides a unique volunteering experience. Legal Status Canterbury Youth and Student Media (CYSM) is a Company Limited by Guarantee that owns and controls CSR 97.4FM. It is a partnership between the University of Kent, Canterbury Christ Church University, Canterbury Christ Church Students’ Union and Kent Union. The Board of Directors is comprised of representatives of the partner institutions, and ‘Lay’ Members, who are appointed by the Board and recruited based on their expertise in the fields of business, media or community development. Democratic Structures Kent Union is a membership organisation; all students at the University of Kent are automatically members of Kent Union. The membership provide strategic and political direction through the Union’s democratic structures, including referenda, the Annual General Meeting, Union Council, four debating zones and seven elected Trustees. Structure of CYSM CYSM Board of Directors is comprised of representatives of the partner institutions, and ‘Lay’ members, who are appointed by the Board and recruited based on their expertise in the field of business, media or community Development. The Board’s main responsibility is to direct the affairs of CYSM, ensuring it is solvent, well-run and delivering its objects, as detailed in the Memorandum and Articles of Association, and for complying with the Ofcom Licencing regulations.

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Executive Directors x 6

5 x Students (Station Manager + 4 elected by and from Executive Committee)

Non-Executive Directors x8 (Funders) 2 x University of Kent Nominee

Non-Executive Directors x 4 (Appointed by the Board by virtue of relevant expertise, typically Finance, Marketing, Media &Schools/community)

Appointee

2 x Canterbury Christ Church University Nominee Kent Union Nominee

Appointee

Kent Union Nominee

Appointee Executive Director (Kent Union)

Christ Church SU Nominee

Christ Church SU Nominee

Appointee

CSR Committee is made up of a number of members covering the day-to-day operations of running the radio station. Five members of the CSR Committee automatically become the Exec Committee and are Directors on CYSM Board. They are responsible for reporting back and delegating to CSR Committee and operationally running the radio station in accordance with the strategic plan and Ofcom Licensing regulations. The Student Media Manager has overall responsibility for the radio station and its broadcast and developing links between the partner universities. The Student Media Manager manages the approx. 200 volunteers involved in the radio station and makes sure CSR is delivering its key commitments and strategic goals.

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Application and Selection Process and Timetable Recruitment and Selection Timetable 23 November 2017

Applications close

24 November 2017

Short-list meeting

4 December 2017

Interviews in Canterbury

8 January 2018

Anticipated start date

Applications To apply please download and complete an application form from our recruitment website http://www.kentunion.co.uk/careers and email it, along with the Equal Opportunities Monitoring form to [email protected]; please ensure that you pay particular attention in your application to detailing how you meet the requirements of the person specification. The Equal Opportunities Monitoring Form will be separated from applications prior to short-listing. Completed applications must be received by 23 November. Website Kent Union’s website contains further background information about Kent Union to help potential applicants. Potential applicants are encouraged to look at the website prior to applying; the website address is www.kentunion.co.uk Further Information and Questions For further information or to arrange a conversation about the role, please contact Rebecca Green, Head of Student Activities on 01227 826 529

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