reinventing retail - Zebra Technologies


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2017 GLOBAL RETAIL VISION STUDY:

REINVENTING RETAIL

Zebra’s 2017 Retail Vision Study reveals a high-tech makeover of retail operations to simplify, enliven and customize the shopper experience to meet the demands of today’s savvy, empowered customers.

72%

TECHNOLOGY TRENDS

78%

of retailers plan to reinvent their supply chain with real-time visibility enabled by automation, sensors and analytics.

of retailers rate integrating e-commerce and in-store experiences as important/ business critical.

% OF RESPONDENTS PLANNING INVESTMENTS BY 2021

90%

of retailers will implement buy online, pickup in store by 2021.

2021 70% INTERNET OF THINGS

2021 68% MACHINE LEARNING / COGNITIVE COMPUTING

Stores are banking on the shift to phygital – the digitization of the in-store experience – to improve the customer journey.

EMPOWERING FRONT LINE WORKERS % OF RESPONDENTS PLANNING INVESTMENTS BY 2021

65%

87%

of retailers plan to Invest in smart sensing for inventory management.

MOBILE POINT-OF-SALE DEVICES

86%

2021 57% AUTOMATION BY 2021:

73%

of retailers rate managing big data as important/ business critical.

75%

of stores will know when specific customers are in the store, and be able to customize the visit.

MOBILE COMPUTERS WITH SCANNERS

85% TABLETS

78% KIOSKS

FOR MORE INFORMATION, VISIT WWW.ZEBRA.COM/RETAIL ©2017 ZIH Corp and/or its affiliates. All rights reserved. ZEBRA and the stylized Zebra head are trademarks of ZIH Corp, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners.