response quiet

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QUIET

HOSPITALS ENABLED TO MEET INCREASED STANDARDS OF PATIENT CARE & PRIVACY With the increased focus on the quality of patient care, hospitals are put in a position where they have to stay competitive in order to secure necessary State and Federal funding. An intelligent overhead paging solution like the NCI package is able to meet current and future needs of a facility. It can be installed as an add-on to an existing Nurse Call system, or it can be part of a larger, fullscale Biamp paging and life safety audio solution. NURSE CALL INTEGRATION ENABLES HOSPITALS TO: • Positively impact HCAHPS score • Create quieter hospitals that reduce patient recovery time • Increase staff efficiency by zoning hospital so personnel only hear relevant pages • Reduce human involvement, error, and alarm fatigue via system automation • Increase patient privacy and avoid potential fines

VOCBR-440-1401-EN-R1

NURSE CALL INTEGRATION SYSTEMS

To promote quality patient care and privacy, the Department of Health and Human Services is providing financial rewards to medical facilities based on the quality of care provided, not the quantity of patients treated. This increased emphasis on the quality of patient care provides an opportunity for hospitals to positively impact their HCAHPS score. By zoning staff pages and nurse calls, hospitals are able to cost-effectively create the quieter facilities they need in order to positively impact their funding opportunities.

CREATING AUDIO ZONES FOR MORE RELEVANT MESSAGE DELIVERY Biamp’s remote control capabilities allow facilities or AV/IT managers to quickly and easily rearrange the zoning via an intuitive software interface. Hospitals become quieter and more efficient because pages go to designated zones instead of throughout the entire facility. Zoning prevents messages from playing inside or near patient rooms, which decreases the length of their stay, and increases the quality of their healing.

Single Paging Zone Highlighted in red, the entire floor receives pages for all departments, causing staff to ignore most of them. Inefficient, one-at-a-time paging makes for slower response times.

NURSE CALL INTEGRATION PACKAGE HELPS CREATE QUIETER HOSPITALS VIA ZONED PAGING Biamp Systems is a leading provider of healthcare AV systems, and has created the Nurse Call Integration (NCI) package specifically for hospitals. The NCI package enables a direct connection to a new or existing supported Nurse Call system. Once a message is sent, it goes through the system and is assigned a zone and level of priority. From there, the audio of the message is streamed over the Ethernet network, and plays over the existing PA system.

ENDOSCOPY

EMERGENCY DEPARTMENT EMERGENCY DEPARTMENT

ONCOLOGY OCCUPATIONAL THERAPY

LEVEL 1 INFORMATION

CAFETERIA

GIFT SHOP CASHIER

SURGICAL WAITING

NURSE CALL INTEGRATION

Code Call Initiated

Attending Nurse Confirms

Non priority messages are cleared, speeding response time and eliminating human error.

PATIENT RELATIONS VISITOR’S ENTRANCE

Zoned Paging Only required departments receive the page, allowing staff to focus on the pages that pertain to them. Parallel paging is also possible.

NCI automates and prioritizes paging and emergency messages.

Hospital budgets and funding are being cut while the cost, value, and importance of patient care is increasing.

MAIN ENTRANCE

INFORMATION

ADMISSIONS

Staff Notified

Zones Make Hospitals Quieter

It is important to note that emergency messages automatically receive priority over less urgent messages. The messages received by the system for PA playback can take the forms of speaking into a microphone, hitting a button at the bedside or a nurse’s station, and by selecting a preset message (prerecorded evacuation and life safety messages, for example) from a digital switchboard.

ENDOSCOPY

EMERGENCY DEPARTMENT

ONCOLOGY OCCUPATIONAL THERAPY

EMERGENCY DEPARTMENT

LEVEL 1 INFORMATION

MAIN ENTRANCE

INFORMATION

ADMISSIONS CAFETERIA

GIFT SHOP

SURGICAL WAITING

PATIENT RELATIONS VISITOR’S ENTRANCE