REQUEST FOR PROPOSALS (RFP) RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
General Services & Procurement San Diego Unified Port District Procurement Services Section 1400 Tidelands Avenue National City, CA 91950 IF YOU DID NOT DOWNLOAD, OR DIRECTLY RECEIVE THIS DOCUMENT FROM THE PORT OF SAN DIEGO WEBSITE AT WWW.PORTOFSANDIEGO.ORG, YOU ARE NOT LISTED AS AN OFFICIAL DOCUMENT HOLDER FOR THIS SOLICITATION AND WILL NOT BE NOTIFIED BY THE PORT OF ADDENDA ISSUED. YOU MUST ACKNOWLEDGE ANY ADDENDA ISSUED IN YOUR SUBMITTAL OR RISK BEING CONSIDERED NON RESPONSIVE. PLEASE BE SURE TO VISIT THE WEBSITE ABOVE TO REGISTER AS A DOCUMENT HOLDER FOR THIS SOLICITATION.
ALL INQUIRIES REGARDING THIS RFP SHALL BE DIRECTED TO: Carlos Santiago, Contracts Administrator Phone: (619) 686-6235 Fax: (619) 686-6565
[email protected] KEY RFP DATES Issued: Information Exchange Meeting:
December 16, 2014 January 6, 2015 at 10:00 a.m.
Submit Questions By:
January 13, 2015 by 2:00 p.m.
Submit Proposals By:
January 21, 2015 by 2:00 p.m.
Oral Interviews:
February 11 & 12, 2015
Board Award of Agreement:
April 2015
Tentative Project Start Date:
April 15, 2015
REQUEST FOR PROPOSALS (RFP) RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICE
TABLE OF CONTENTS Page No. I. II. III. IV. V. VI. VII. VIII. IX. X.
Introduction ............................................................................................1 Scope of Services ................................................................................24 Instructions to Proposers ...................................................................31 Proposer’s Minimum Qualifications ...................................................35 Proposal Format and Content ............................................................36 Evaluation and Selection ....................................................................38 Equal Opportunity Program Requirements .......................................41 Indemnify, Defend, Hold Harmless .....................................................45 Insurance Requirements .....................................................................45 Protests ................................................................................................45 ATTACHMENTS:
Attachment A – Proposer’s Sub-Contractors ..............................................47 Attachment B – Fee Schedule .......................................................................48 Attachment C – Statement of Qualifications ................................................52 Attachment D – ADA Program Bonus Points ...............................................55 EXHIBITS: Exhibit A – Partial List of Equipment to be Covered Under Cisco SmartNet Total Care ....................................................................................57 Exhibit B – Equipment List for Upgrading Memory on Existing VOIP Routers .........................................................................................83 Exhibit C – Pricing for Replacing Existing VOIP Routers with New Equipment ....................................................................................84 Exhibit D – Pricing for Replacing Existing End of Life VOIP Servers with New Cisco Blade Equipment ......................................................88 Exhibit E – Pricing for Software, Hardware, and Licensing for Cisco Video Express Add on for UC VOIP System ........................................90 Exhibit F – Pricing for Software and Licensing for Replacement of End of Life Cisco Meeting Place with Cisco WebEx .............................93 FIGURES: Figure 1 – District’s Organizational Chart ......................................................2 Figure 2 – Port of San Diego Network Diagram .............................................8 Figure 3 – Cisco Unified Call Manager Attendant Console .........................10 Figure 4 – Cisco Unified IP Phone 7975G .....................................................11 Figure 5 – Cisco Unified IP Phone 7965G .....................................................12 Figure 6 – Cisco Unified IP Conference Station 7937G ...............................13
Figure 7 – Cisco Unified IP Phone 7911G .....................................................13 Figure 8 – Cisco Unified IP Phone 7906G .....................................................14 Figure 9 – Cisco Unified Wireless IP Phone 7921G .....................................14 Figure 10 – Zenitel Stentofon TCIS-5 Turbine IP Phone ..............................15 Figure 11 – Cisco VG224 Analog Phone VOIP Gateway..............................15 Figure 12 – Cisco VG204 Analog Phone VOIP Gateway..............................16 Figure 13 – Cisco ATA 186 Analog Phone Adaptor .....................................16 Figure 14 – Polycom HDX8000 Video Conferencing ...................................17 Figure 15 – Cisco IP Communicator v7.0.3.3 Softphone .............................17 Figure 16 – Unified Communications Manager System Diagrams – 1st Floor Administration Building .............................................................18 Figure 17 – Unified Communications Manager System Diagrams – 5th Floor Administration Building .............................................................19 Figure 18 – Unified Communications Manager System Diagrams – 6th Floor Administration Building .............................................................20 Figure 19 – Unified Communications Manager System Diagrams – Cruise Ship Marine Terminal .................................................................21 Figure 20 – Unified Communications Manager System Diagrams – General Services Building .......................................................................21 Figure 21 – Unified Communications Manager System Diagrams – Harbor Police Headquarters ...................................................................22 Figure 22 – Unified Communications Manager System Diagrams – Harbor Police South Bay/Harbor Police Shelter Island/Harbor Police Airport .........................................................................................22 Figure 23 – Unified Communications Manager System Diagrams – Joint Harbor Operation Center ...........................................................23 Figure 24 – Unified Communications Manager System Diagrams – National City Marine Terminal ..................................................................23 Figure 25 – Unified Communications Manager System Diagrams – Tenth Avenue Marine Terminal ............................................................24 Figure 26 – Cisco Unified IP Conference Phone 8831 .................................29 Figure 27 – Cisco Unified IP Conference Phone 8851 .................................30
RFP 14-36 14-47 RFP CISCO SMARTNET TOTAL CARE MAINTENANCE & TECHNOLOGY DISASTER RECOVERY PLAN DEVELOPMENT UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES I.
INTRODUCTION A.
B.
District Background 1.
The San Diego Unified Port District (commonly referred to as the “District”) is a public benefit corporation established in 1962 by an act of the California State legislature and ratified by the voters of the five member cities of the District. The enabling legislation and subsequent amendments conveyed certain tide and submerged lands within San Diego Bay and the oceanfront within the City of Imperial Beach to a District administration to further the development of commerce, navigation, fisheries and recreation on behalf of the state of California, which owns these lands.
2.
The lands are conveyed to the District as a trustee of the state. In addition to managing many of the properties on the tidelands, the District is also responsible for operating several environmental, recreational, cultural, and safety programs in the District.
3.
Governance of the District is provided by a seven member Board of Port Commissioners; one commissioner is appointed by each of the city councils of Chula Vista, Coronado, Imperial Beach and National City, and three commissioners are appointed by the San Diego City Council. The District is one of the largest economic engines, generating jobs and commerce throughout the southern California region.
4.
All business functions at the District are self-supporting from a revenue and expenditure perspective. In other words, the District receives no tax payer revenue from any of its parent entities. All revenue is derived from the agencies and businesses that lease or use the District facilities and services.
5.
Additional information about the District can be found by visiting its web site at http://www.portofsandiego.org
Areas of Operation 1.
The District’s areas of operation are primarily maritime, real estate, Homeland Security, law enforcement services, environmental and land use management with several servicing departments, shown below, Figure 1.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
Figure 1
a.
b.
Financial Services (1)
Prepares and publishes the annual budget.
(2)
Monitors, analyzes, and reports financial results.
(3)
Provides general accounting, including accounts receivable, accounts payable and general ledger.
(4)
Performs cash management functions including processing cash receipts, collecting accounts receivable and delinquent accounts, investing the District’s temporarily idle cash, portfolio investment, banking relationships, and debt administration functions.
Human Resources (1)
Facilitates the organization’s recruitment and staffing needs, equal opportunity requirements,
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES surveys, labor relations, succession retirement, mandatory trainings.
c.
d.
planning,
(2)
Processes payroll, benefits, discipline and investigations, position analysis, reclassifications, and leave of absence requests.
(3)
Prepares the salary ordinance, administrative procedures, class specifications, and the Memorandum of Understandings (MOUs) with the unions.
Real Estate (1)
Provides asset development and management services for the Port's Tideland Trust properties including, property acquisitions, appraisal preparation, feasibility studies, administering and enforcing tenancy documents and agreements.
(2)
Manages projects, plans reviews of proposed tenant development projects, lease negotiations, and rent reviews.
(3)
Produces lease plats and legal descriptions for all Port tidelands parcels and maintains detailed records of tenant project improvements.
(4)
Conducting ongoing market analysis, marketing available properties.
Maritime Operations (1)
Facilitates the growth of maritime commerce, industry, and commercial business development.
(2)
Manages the day-to-day operations, & maintenance at two cargo terminals and two cruise terminals by facilitating both passenger & cargo berthing, loading and unloading; storage, and coordination of inbound / outbound shipping.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
e.
f.
(3)
Supports recreational and other commercial activities at the Port’s public piers, wharves and docks around San Diego Bay.
(4)
The Electronic Marine Operations System (EMOS) supports the tracking of ships, cargo and passengers into and out of the Port. The primary function of the EMOS centers around recording and tracking revenue based activities for customer billing. An online calendar that displays ship schedule is also generated via the EMOS.
Harbor Police (1)
Implements & coordinates public safety and homeland security efforts on Port Tidelands, San Diego Bay, and the San Diego International Airport.
(2)
Maintains a 911 Dispatch service in a multi-agency command center known as Joint Harbor Operations Center (JHOC).
(3)
Provides search & recovery by way of a Dive team, Canine Explosive Detection dogs, and cadaver detection dogs.
General Services (1)
g.
Provides preventive and recurring maintenance to District assets & infrastructure which includes bay and bay front, beaches, piers, wharves, moorings, parks, buildings, three marine terminals, railroad, roads, parking lots, landscape, signage, art, tenant leases, utilities and fleet services.
Engineering and Capital Improvements Project (CIP) (1)
Engineering and construction services to about 35 CIP & 150 Major Maintenance projects.
(2)
Prepares plans and specifications for Public Works projects, administers design agreements and construction contracts, and supports development projects. Page 4 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
(3)
h.
i.
j.
Conducts engineering studies and investigations, estimating, scheduling, surveying, and inspection services.
Environmental and Land Use Management (1)
Facilitate new development and redevelopment.
(2)
Ensures the environmental protection and improvement of San Diego Bay and Port tidelands by working with the California Environmental Quality Act (CEQA).
(3)
Provides Natural Resources Protection analysis, sustainability, site assessment, environmental compliance programs, permitting, education and outreach. Planning functions include long-term planning, and compliance.
Office of District Clerk (1)
Manages District archives and records, Port District Code, Board policies, certifies official records.
(2)
Oversees the Board of Port Commissioners’ agendas and minutes, the Corporate Duplication Center.
(3)
Ensures District compliance with California Public Records Act, Brown Act, Political Reform Act, and Ethics Policy.
Marketing and Communications (1)
Advertises port services, activities, events, and cruise lines through publications, and marketing campaigns.
(2)
Customer relation through sponsorship programs, and trade shows.
(3)
Center for internal / external communication and media relation, issues press releases. Page 5 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
(4)
k.
Audit Services (1)
l.
C.
Administers the District’s audit processes and programs.
Risk Management & Safety (1)
m.
Facilitates and Manages the District’s Park Permits, and manages special events.
Administers employee safety trainings, District’s insurance programs, workers’ compensation claims, violations, and OSHA logs.
Business Information and Technology Services (1)
Designs, implements, maintains, and manages and all technology used at the District.
(2)
Maintains a number of enterprise systems, its own data center, and its own Wide Area Network.
Current District Technical Environment 1.
The District utilizes Novell products; including NetWare 6.5 SP8 (OES), eDirectory, Novell Cluster Services, and Zenworks for network services such as authorization, file & print and desktop management. The District also employs Novell Identity Management to assist with user provisioning. A project is currently in progress to slowly weed out these technologies and replace them with Windows Server 2012 such as AD, ADFS and file and print services. Windows 2003/2008/2012 servers are currently being used for web/application servers and Active Directory. The District uses Office 365 for email services and uses Documentum Enterprise Content Management. The District is also in the process of standardizing on Windows 2012 for running the District’s Enterprise Resource Management (ERP) system along with SQL Server databases. The District employs SAP as the ERP solution currently running version ECC 6.66. Servers are a mix of Physical (HP/SUN) and Virtual; there are a total of eleven (11) VMware ESX 5.2 host servers running virtual servers for various additional applications. The District also has an existing Dell Compellent SAN Infrastructure. Page 6 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
2.
The District’s desktop configuration is 4-8 GB RAM with a processor speed of 2GHz to 3.5Ghz running Windows 7 and deploying Windows 8.1 on mobile devices.). Standard applications include Novell Client 4.91, MS Office 2010, Outlook email client running from Office 365, Documentum/D2 Document Management system, Open Text eDOCS Document Management System (for legacy docs), and SAP. The District also has approximately 150 iPhone 4s/5s/6 and iPad 2 smartphones/tablets which are managed by a MDM Solution and synchronize e-mail with the Office 365 e-mail system.
3
The District has eleven (11) networked offices which are interconnected in a hub & spoke topology using a redundant mix of leased and private lines. Internally all sites have 1GB connectivity though some desktops are limited to a 100MB network connection as their VOIP Handset only provides a 10/100 pass-through connection. Of the 11 network/office locations some support as few as 5 users while larger sites support 40-300+ users. The four (4) largest sites have local servers hosting their user’s file/print and e-mail services to allow for faster access to network resources.
4.
All remote sites are connected back to the core with at least a 10MB circuit with a 1.5MB T1 as a backup. Sites with larger user counts will have faster connectivity back to the core; the best connected remote site has a 10GB circuit with a 30MB backup. The District has a 30 + 50 MB Internet connection serving the entire network. The District currently has redundant Cisco ASA Firewalls. All District systems are backed up using SEP Sesam (http://www.sep.de) an enterprise-wide backup, restore and disaster recovery solution.
5.
A high level Network Diagram of the District’s IT environment is shown below, Figure 2.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES District’s Network Diagram
Internet
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CAD PC’s
VSS Linked Redundant Core with Firewall Service Modules Cisco 6509
AZURE VPN
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Scalar i40
Scalar i500 Backup
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DELL COMPELLENT SAN
LEGEND 10Gbps SMF Fiber WAN Link 100Mbps Licensed Radio WAN LINK 50Mbps FIPS Encrypted 5.4 Radio WAN Link 1.5Mbps Leased T1 WAN LINK
Figure 2
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES D.
Current Unified Communications Manager VOIP Environment. Voice and data services are critical to the District’s success, and therefore, all voice and data related components must have the highest levels of reliability and survivability. In the event of a system component failure, the outage must be transparent to the end users at all major locations and remote sites. 1.
Cisco Unified Communications Manager. The District currently uses version 7.1.3 of Cisco Unified Communications (UC) VOIP system for telecommunication services. The UC system consists of redundant call manager servers located at two separate locations. Primary and secondary UC servers are located at the Port Administration Building and a third US server is located at General Services. The four larger District sites include a local voice router with a service provider provided PRI Circuit and 4 POTS Circuits for routing outbound calls if the PRI is offline; the system will automatically route outbound calls to an alternate router in the event of a call manager server, voice router, PRI or POTS circuit failure. All smaller District sites have a local voice router with 4 POTS Circuits for outbound calls in the event the site becomes disconnected from the larger District WAN. All calls within the District are routed over the District WAN; all sites are connected via a minimum of two circuit types with most sites connected via 10Gbps Fiber and a Wireless Radio Link.
2.
Cisco Unified Communications Manager Cisco Unified Communications\Unity Voice Messaging. The District currently uses version 7.1.3 of Cisco UC Unity Voice Messaging system for voice mail and system call handlers. System call handlers are used to provide call routing phone trees for information lines, the District’s main reception, customer service center and IT support desk.
3.
Cisco Emergency Responder. The District currently uses Cisco Emergency Responder to provide detailed Enhanced 911 (or E911) information to Public Safety Answering Points (PSAP) when devices dial 911 from within the VOIP System. This system conducts automatic route determination to ensure that the call is forwarded through the most appropriate voice gateway to reach the correct PSAP. The system automatically tracks and updates equipment moves and changes the outbound ANI/ALI information sent to the PSAP based on the IP Segment the device is connected to. In cases where the network segment is not descriptive enough; custom information can be entered on a per Page 9 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES device basis. The system is also configured to automatically notify the District’s Safety and Harbor Police Department with additional information via email when a device places a 911 call. 4.
Cisco Meeting Place. The District currently utilizes Cisco Meeting Place for both internal and external audio and web conferencing. The current infrastructure will allow for up to 60 conference bridge participants at any time. The District utilizes this solution for scheduled multi-party conference calls and conducting presentations with remote participants. The District also uses presentation mode meetings to broadcast live audio only feeds of Board of Port Commissioner and other large meetings internally to District staff. This product is currently end of life and Cisco has replaced this product with Cisco Webex.
5.
Cisco Unified Call Manager Attendant Console (See Figure 3). The District currently utilizes Cisco Unified Call Manager Attendant Console at its Customer Service Center. This application allows staff to more efficiently answer and route incoming calls utilizing a graphical user interface. As opposed to a softphone this application is paired with a physical phone allowing the customer service agent to more efficiently handle answering calls, transfers and conducting line-state monitoring.
Figure 3
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 6.
Current VOIP Endpoint Devices a.
Cisco Unified IP Phone 7975G (PN: CP-7975G=) (See Figure 4): Approximate Quantity 50. The Cisco Unified IP Phone 7975G is a POE powered backlit color touch screen display with an integrated Gigabit Ethernet port for connecting another device to the network. The District has approximately fifty (50) of these phones which are used as its VOIP handset model for executives, directors and other major decision makers. This IP phone includes a large, backlit, easy-to-read color display for easy access to communication information, timesaving applications, and features such as date and time, calling party name, calling party number, digits dialed, and presence information. The phone provides direct access to eight telephone lines (or combination of lines, speed dials, and direct access to telephony features), five interactive soft keys that guide you through call features and functions, and an intuitive four-way (plus Select key) navigation cluster. A hands-free speakerphone and handset designed for high-fidelity wideband audio are standard, as is a built-in headset connection.
Figure 4
b.
Cisco Unified IP Phone 7965G (PN: CP-7965G=) (See Figure 5): Approximate Quantity 460. The Cisco Unified IP Phone 7965G is a POE powered backlit color screen display with an integrated Gigabit Ethernet port for connecting another device to the network. The District has approximately four hundred and sixty (460) of these phones which are used the standard VOIP handset model for the typical end user. This IP phone includes a large, backlit, easy-to-read color display for easy access to communication information, timesaving applications, and
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES features such as date and time, calling party name, calling party number, digits dialed, and presence information. The phone provides direct access to six telephone lines (or combination of lines, speed dials, and direct access to telephony features), four interactive soft keys that guide you through call features and functions, and an intuitive four-way (plus Select key) navigation cluster. A hands-free speakerphone and handset designed for high-fidelity wideband audio are standard, as is a built-in headset connection.
Figure 5
c.
Cisco Unified IP Conference Station 7937G (PN: CP-7937) (See Figure 6): Approximate Quantity 30. The Cisco Unified IP Conference Station 7937G is POE powered fullfeatured hands-free wideband speakerphone conference station. The District has approximately thirty (30) of these phones which are used as the standard VOIP speaker phone used in conference rooms and executive suites. This IP phone includes a large black & white liquid crystal display (LCD) and high-fidelity wideband audio speakerphone with three build in microphones. Expanded microphone coverage for larger conference meeting rooms is achieved by connecting optional external microphone kits.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
Figure 6
d.
Cisco Unified IP Phone 7911G (PN: CP-7911G=) (See Figure 7): Approximate Quantity 70: The Cisco Unified IP Phone 7911G is a POE powered black and white display with an integrated 10/100 Ethernet port for connecting another device to the network. The District has approximately seventy (70) of these phones which are used for low use situations such as break rooms, shared computer terminal locations and shop locations. This IP phone includes a black and white pixel-based display and four dynamic soft keys which guide users through core business features and functions. This model has no speakerphone capabilities.
Figure 7
e.
Cisco Unified IP Phone 7906G (PN: CP-7906G=) (See Figure 8): Approximate Quantity 20. The Cisco Unified IP Phone 7906G is a POE powered with a black and white display. The District has approximately seventy (20) of these phones which are used as its phone for low use areas such as break rooms, warehouses, courtesy phone locations and other areas where only a phone is needed. This IP phone includes a black and white pixel-based
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES display and four dynamic soft keys which guide users through core business features and functions. This model has no speakerphone capabilities and does not provide an Ethernet port to connect a secondary device such as a computer to the network.
Figure 8
f.
Cisco Unified Wireless IP Phone 7921G (PN: CP-7921GA-K9=) (See Figure 9): Approximate Quantity 6. The Cisco Unified IP Phone 7921G is a battery powered wireless handset. The District has approximately six (6) of these phones which are used to provide an in building mobile phone option via WiFi for executive assistants and IT support staff.
Figure 9
g.
Zenitel Stentofon TCIS-5 Turbine IP Phone (PN: TCIS-5) (See Figure 10): Approximate Quantity 10. The Zenitel Stentofon TCIS-5 Turbine is a POE powered IP-66 rated outdoor speaker callbox with a PMOLED display which is pre-programed with two speed dials. The District has approximately ten (10) of these phones which are used in both indoor and outdoor locations for building security and public courtesy call box environments. This device
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES currently connects to the Cisco Call Manager environment as a SIP device.
Figure 10
h.
Cisco VG224 Analog Phone VOIP Gateway (PN: VG224) (See Figure 11): Approximate Quantity 7. The Cisco VG224 Analog Phone Gateway enables traditional analog devices to connect to the VOIP infrastructure. This highdensity 24-port gateway allows for connecting analog devices such as phones, fax machines modems, and elevator call boxes. The District has approximately seven (7) of these devices which are used at major sites to provide services to legacy analog devices utilizing legacy category 3 telephone wiring from a centralized distribution point.
Figure 11
i.
Cisco VG204 Analog Phone VOIP Gateway (PN: VG204) (See Figure 12): Approximate Quantity 1. The Cisco VG204 Analog Phone Gateway enables traditional analog devices to connect to the VOIP infrastructure. This 4-port gateway allows for connecting analog devices such as phones, fax machines modems, and elevator call boxes. The District has approximately one (1) of these devices which is used to connect legacy analog devices in the Harbor Police Mobile Command Van.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
Figure 12
j.
Cisco ATA 186 Analog Phone Adaptor (PN: ATA186-I2A=) (See Figure 13): Approximate Quantity 20. The Cisco Analog Telephone Adaptor (ATA) model 186 is a handsetto-Ethernet adaptor that turns traditional analog telephone devices into IP devices. This device’s 2-port device supports connecting gateway allows for connecting analog devices such as phones, fax machines and modems. The District has approximately twenty (20) of these devices which are used to connect legacy analog devices such as fax machines or modems to the VOIP system at the device in smaller sites or locations where legacy category 3 telephone cabling is not available.
Figure 13
k.
Polycom HDX8000 Video Conferencing (PN: HDX8000) (See Figure 14): Approximate Quantity 5. The Polycom HDX8000 with EagleEye Director Cameras is a conference and other large meeting room video conferencing solution. The District has approximately five (5) of these devices located in conference rooms which are used at four of the larger sites to facilitate site-to-site video conferencing. This device currently connects to the Cisco Call Manager environment as a SIP device.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
Figure 14
l.
Cisco IP Communicator v7.0.3.3 Softphone (See Figure 15): Approximate Quantity 20. The Cisco IP Communicator is a Windows PC-based softphone application which allows a computer to participate as a VOIP endpoint. The District has approximately 20 (twenty) of these devices configured. This is used in conjunction with Cisco Meeting Place in order to broadcast an audio only feed of Board Meetings and other large events for internal staff over the VOIP system. This is also used by some users along with a USB headset to act as a secondary VOIP handset.
Figure 15
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES E.
Unified Communications Manager System Diagrams (See Figures 16 through 25 below) 1st Floor
San Diego Unified Port District
10Gbps Fiber between Floors
Cisco 2851 Router Cisco 2800 Series
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1st Floor Admin Building Unified Communications Manager Network
Figure 16
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SDUPD 5th Floor Admin Building
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
San Diego Unified Port District
5th Floor
Cisco 6507 Switch
SDUPD 6th Floor Admin Building
WS-SVC-FWM-1
STA TUS
1
DO NOT REMOVE CARD WHILE STATUS LED IS GREEN OR DISK CORRUPTION MAY OCCUR
FIREWALL SERVICES MODULE
FAN STATUS
SHUTDOWN
WS-X6708-10GB
PORT 1
2
PORT 2
PORT 3
PORT 4
PORT 5
PORT 6
PORT 7
PORT 8
STATUS 8 PORT 10 GIGABIT ETHERNET MODULE
LINK
WS-X6708-10GB
LINK
PORT 1
3
LINK
PORT 2
PORT 3
LINK
LINK
LINK
LINK
PORT 4
LINK
PORT 5
LINK
PORT 6
LINK
PORT 7
PORT 8
STATUS 8 PORT 10 GIGABIT ETHERNET MODULE
LINK
LINK
LINK
LINK
LINK
LINK
4 WS-SUP720 DISK 0
PORT 2
CONSOLE
5
TUS STA
R IVE TEM PW MT ACT SYS MG
PORT 1
ET RES
DISK 1
EJECT
K
EJECT
SUPERVISOR 720 WITH INTEGRATED SWITCH FABRIC
K
LIN
K
LIN
LIN
6 WS-X6704-10GE
PORT1
TUS
7
STA
TX
1
2
LINK
PORT2
RX
TX
PORT3
RX
TX
PORT4
RX
TX
RX
4 LINK3
LINK
LINK
4 PORT 10 GIGABIT ETHERNET
8
CM Subscriber
48 PORT GIGABIT ETHERNET-SFP
WS-X6848-SFP
10Gbps Fiber between Floors
9 C6509-E-FAN
STATUS 1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
WS-C6509-E
INPUT1 100-240V~ 16A 60/50Hz
INPUT1 100-240V~ 16A 60/50Hz
INPUT2 100-240V~ 16A 60/50Hz
INPUT2 100-240V~ 16A 60/50Hz
RU N
ALL INST
RU N
ALL INST INPUT OK
FAN OK
1
OUTPUT FAIL
INPUT OK 1
2
SWITCH MUST BE IN OFF “O” POSITION TO / INSTALL REMOVE POWER SUPPLY .FASTENER MUST BE FULLY ENGAGED PRIOR TO OPERATING POWER . SUPPLY
CISCO SYSTEMS ,INC.
FAN OK
OUTPUT FAIL
2
SWITCH MUST BE IN OFF “O” POSITION TO / INSTALL REMOVE POWER SUPPLY .FASTENER MUST BE FULLY ENGAGED PRIOR TO OPERATING POWER . SUPPLY
CISCO SYSTEMS ,INC.
Unity CXN Subscriber CISCO NEXUS 5596UP
ID
1
STAT
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
Cisco Cisco Nexus Nexus 5010 5010 Switch Switch 2
3
4
CISCO UCS 6296UP
ID STAT
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
Cisco Cisco UCS UCS 6296UP 6296UP
Presence Publisher
UCS B200 M1 !
UCS B200 M1
!
!
!
UCS 5108 ! SLOT
SLOT
1
2 !
!
Reset
Console
Console
Reset
SLOT
SLOT
3
4
SLOT
SLOT 6
5
SLOT
SLOT 7
CER Publisher
8
OK
FAIL
OK
FAIL
OK
FAIL
OK
FAIL
Cisco Cisco UCS UCS 5108 5108 Blade Blade Server Server Cisco Nexus 2148T 1GE Fabric Extender STAT
ID
1
2
3
4
5
6
7
8
9 10
11 12
13 14
15 16
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
1
2
3
4
Cisco Nexus 2148T 1GE Fabric Extender STAT
Mobility Advantage
ID
1
2
3
4
5
6
7
8
9 10
11 12
13 14
15 16
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
1
2
3
4
(2) Nexus 2148 Switch
Meetingplace MCU
Meetingplace DMZ
Meetingplace App Manager
Meetingplace Internal Web
5th Floor Admin Building Unified Communications Manager Network
Figure 17
Page 19 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 6th Floor
San Diego Unified Port District
SDUPD 5th Floor Admin Building
Cisco 6507 Switch 10Gbps Fiber between Floors
STAT US
WS-SVC-FWM-1
1
DO NOT REMOVE CARD WHILE STATUS LED IS GREEN OR DISK CORRUPTION MAY OCCUR
FIREWALL SERVICES MODULE
SHUTDOWN
FAN STATUS WS-X6708-10GB
PORT 1
2
PORT 2
PORT 3
PORT 4
PORT 5
PORT 6
PORT 7
PORT 8
STATUS 8 PORT 10 GIGABIT ETHERNET MODULE
LINK
LINK
LINK
LINK
PORT 2
PORT 3
PORT 4
LINK
LINK
LINK
LINK
WS-X6708-10GB
3
PORT 1
PORT 5
PORT 6
PORT 7
PORT 8
STATUS 8 PORT 10 GIGABIT ETHERNET MODULE
LINK
LINK
LINK
LINK
LINK
LINK
LINK
LINK
4
WS-SUP720 DISK 0
PORT 2
CONSOLE
5
TUS STA
T IVE TEM PWR ACT SYS MGM
PORT 1
ET RES
DISK 1
EJECT
EJECT
SUPERVISOR 720 WITH INTEGRATED SWITCH FABRIC
LINK
LINK
LINK
6
WS-X6704-10GE
PORT1
TUS STA
7
TX
1
2
LINK
PORT2
RX
TX
PORT3
RX
TX
PORT4
RX
TX
RX
4 LINK3
LINK
LINK
4 PORT 10 GIGABIT ETHERNET
8
48 PORT GIGABIT ETHERNET-SFP
WS-X6848-SFP
9 C6509-E-FAN
STATUS 1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
42
43
WS-C6509-E
INPUT 1 100-240V ~ 16A 60/50 Hz
INPUT 1 100-240V ~ 16A 60/50 Hz
INPUT 2 100-240V ~ 16A 60/50 Hz
INPUT 2 100-240V ~ 16A 60/50 Hz
L
L
RU N
TAL INS
RU N
TAL INS
INPUT OK 1
FAN OK
OUTPUT FAIL
INPUT OK
FAN OK
1
2
SWITCH MUST BE IN OFF “O” POSITION TO INSTALL/ REMOVE POWER SUPPLY. FASTENER MUST BE FULLY ENGAGED PRIOR TO OPERATING POWER SUPPLY.
CISCO SYSTEMS, INC.
OUTPUT FAIL
2
SWITCH MUST BE IN OFF “O” POSITION TO INSTALL/ REMOVE POWER SUPPLY. FASTENER MUST BE FULLY ENGAGED PRIOR TO OPERATING POWER SUPPLY.
CISCO SYSTEMS, INC.
CISCO NEXUS 5596UP
ID
1
STAT
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
44
45
46
47
48
Cisco Nexus 5010 Switch 2
3
4
CISCO UCS 6296UP
ID STAT
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
Cisco UCS 6296UP UCS B200 M1 !
UCS B200 M1
!
!
!
UCS 5108 ! SLOT
SLOT
1
2 !
!
Reset
Console
Console
Reset
SLOT
SLOT
3
4
SLOT
SLOT 6
5
SLOT
SLOT 7
8
OK
FAIL
OK
FAIL
OK
FAIL
OK
FAIL
Cisco UCS 5108 Blade Server
Cisco Nexus 2148T 1GE Fabric Extender STAT
ID
1
2
3
4
5
6
7
8
9 10
11 12
13 14
15 16
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
1
2
3
4
1
2
3
4
5
6
7
8
9 10
11 12
13 14
15 16
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
1
2
3
4
Cisco Nexus 2148T 1GE Fabric Extender STAT
ID
(2) Nexus 2148 Switch
6th Floor Admin Building Unified Communications Manager Network
Figure 18
Page 20 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
Router Cisco 3825
San Diego Unified Port District
PSTN
Cisco 3800 Series
100-240V ~ 3A 50/60Hz
SYS SYS
CF
ACT
PWR
AUX RPS
PWR
AIM0
AIM1
PVDM0
PVDM1
PVDM2
PVDM3
DO NOT REMOVE DURING NETWORK OPERATION
FXO X4 CONSOLE
SYST
MODE
FN
XPS
STAT
SPEED
S-PWR
MAST
STACK
DUPLX
1X
2X
CONSOLE
SYST
MODE
FN
XPS
STAT
SPEED
S-PWR
MAST
STACK
1
2
3
4
5
6
7
8
9
10
11
12
1
2
3
4
5
6
7
8
9
10
11
12
11X
13X
12X
14X
11X
13X
12X
14X
BLANK MODULE
13
14
15
16
17
18
19
20
21 22 23 Catalyst 3750-X Series
24
13
14
15
16
17
18
19
20
21 22 23 Catalyst 3750-X Series
24
DUPLX
1X
2X
BLANK MODULE
(2) Cisco 3750X Switches
Broadway Pier CONSOLE
SYST
MODE
FN
XPS
STAT
SPEED
S-PWR
MAST
STACK
DUPLX
1X
Cruise Ship Marine Terminal
2X
1
2
3
4
5
CONSOLE
SYST
MODE
FN
6
7
8
9
XPS
STAT
SPEED
S-PWR
MAST
STACK
10
11
3
4
5
6
7
8
9
12X
14X
11X
13X
12X
14X
12
2X
2
13X
23X 25X
14
15
16
17
18
19
20
21
22
23
24
BLANK MODULE
35X 37X
24X 26X
13
36X 38X
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45 46 47 Catalyst 3750-X Series
48
37
38
39
40
41
42
43
44
45 46 47 Catalyst 3750-X Series
48
DUPLX
1X
1
11X
10
11
12
23X 25X
24X 26X
13
14
15
16
17
18
19
20
21
22
23
24
BLANK MODULE
35X 37X
36X 38X
25
26
27
28
29
30
31
32
33
34
35
36
(2) Cisco 3750X Switches
Unified Communications Manager Network
Figure 19
San Diego Unified Port District
Router Cisco 3845
PRI Line
Cisco 3800 Series
SYS
CM Subscriber
ACT
SYS
AUX
SYS
PWR1
PWR1
PWR2
AUX
PSTN
PWR2
100-240V~, 50/60Hz, 10-4A
100-240V~, 50/60Hz, 5-2A
FXO X4
SWITCHES SHOULD BE IN THE OFF ‘O’ POSITION TO INSTALL / REMOVE POWER SUPPLIES. FASTENERS MUST BE FULLY ENGAGED PRIOR TO OPERATING POWER SUPPLY
SWITCHES SHOULD BE IN THE OFF ‘O’ POSITION TO INSTALL / REMOVE POWER SUPPLIES. FASTENERS MUST BE FULLY ENGAGED PRIOR TO OPERATING POWER SUPPLY
100-240V~ 12A 50/60 Hz
100-240V~ 12A 50/60 Hz
OUTPUT FAIL
OUTPUT FAIL
POE ENABLED
O
I
O
I
POE ENABLED
FAN OK
FAN OK
INPUT 1 OK
INPUT 2 OK
100-240V~ 12A 50/60 Hz
O
I
O
I
Gateway Cisco VG 224
INPUT 1 OK
INPUT 2 OK
100-240V~ 12A 50/60 Hz
4200ACV
WS-X45-SUP7L-E
USB
10/100/1000 MGT
SECURE DIGITAL
1
RESET
VG 224
4200ACV
UPLINKS (SFP/SFP+)
1G/10G 1-2 ACTIVE
1G/10G 3-4 ACTIVE
UTILIZATION
ACTIVE SUP
STATUS
1%
100% LINK
Catalyst 4507R+E
1G
10G
1G
10G
1G
1G
2
WS-X4648-RJ45V+E POWER OVER ETHERNET
SUPERVISOR
3
1 2
3 4
5 6
7 8
9 10
11 12
15 16
48-PORT 10/100/1000 BASE-T
STATUS 9
WS-X4648-RJ45V-E POWER OVER ETHERNET
SUPERVISOR
4
13 14
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
“E” SERIES
IEEE 802.3 POE
1 2
3 4
5 6
10
7 8
11
12 POWER OVER ETHERNET 13
9 10
11 12
14
13 14
15
16
15 16
17
18
19
17 18
20
21
19 20
22
23
MULTI-SPEED GIGABIT ETHERNET
24 SWITCHING MODULE 25
21 22
23 24
26
25 26
27
28
29
27 28
30
31
29 30
32
33
31 32
34
35
33 34
36
37
35 36
38
37 38
39
POE
40
39 40
41 42
43 44
45 46
47 48
“E” SERIES
IEEE 802.3 POE 48-PORT 10/100/1000 BASE-T
STATUS 9
10
11
12 POWER OVER ETHERNET 13
14
15
16
17
18
19
20
21
22
23
MULTI-SPEED GIGABIT ETHERNET
24 SWITCHING MODULE 25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
POE
40
“E” SERIES
WS-X4606-X2-E X2
10GbE
TX
STATUS
1
2
10GBASF - 1 X4
X2
3
10GBASF - 1 X4
TX
RX
10GBASF - 1 X4
TX
RX
10GbE
5
4
6
RX
SFP GbE
SFP GbE
9
11
10
12
13
14
16
15
5
6
WS-X4648-RJ45V+E POWER OVER ETHERNET
FAN STATUS
1 2
3 4
5 6
7 8
9 10
11 12
13 14
15 16
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
“E” SERIES
7 IEEE 802.3 POE
STATUS 9
10
11
48-PORT 10/100/1000 BASE-T
12 POWER OVER ETHERNET 13
14
15
16
17
18
19
20
21
22
23
MULTI-SPEED GIGABIT ETHERNET
24 SWITCHING MODULE 25
26
27
28
29
30
31
Switch Cisco 4507
32
33
34
35
36
37
38
39
40
POE
General Services Unified Communications Manager
Figure 20
Page 21 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
San Diego Unified Port District
Router Cisco 3845 Cisco 3800 Series
SYS
O
I
SYS PWR2
INPUT 2 OK
O
I
O
I
INPUT 2 OK
100-240V~ 12A 50/60 Hz
4200ACV
WS-X45-SUP7L-E
FXO X4
4200ACV
USB
10/100/1000 MGT
SECURE DIGITAL
RESET
UPLINKS (SFP/SFP+)
1G/10G 1-2 ACTIVE
1G/10G 3-4 ACTIVE
UTILIZATION
ACTIVE SUP
STATUS
1%
Gateway Cisco VG 224
100% LINK
1G
10G
1G
37
38 39 39 40
10G
1G
1G
2
1 2
3 4
5 6
7 8
9 10
11 12
13 14
15 16
17 18
19 20
21 22
23 24
PSTN
INPUT 1 OK
Catalyst 4507R+E
WS-X4648-RJ45V+E POWER OVER ETHERNET
100-240V~, 50/60Hz, 10-4A
100-240V~, 50/60Hz, 5-2A
POE ENABLED
FAN OK
100-240V~ 12A 50/60 Hz
SUPERVISOR
3
AUX PWR2
PRI Line
OUTPUT FAIL
POE ENABLED
INPUT 1 OK
1
AUX PWR1
100-240V~ 12A 50/60 Hz
OUTPUT FAIL FAN OK
I
SYS PWR1
SWITCHES SHOULD BE IN THE OFF ‘O’ POSITION TO INSTALL / REMOVE POWER SUPPLIES. FASTENERS MUST BE FULLY ENGAGED PRIOR TO OPERATING POWER SUPPLY
SWITCHES SHOULD BE IN THE OFF ‘O’ POSITION TO INSTALL / REMOVE POWER SUPPLIES. FASTENERS MUST BE FULLY ENGAGED PRIOR TO OPERATING POWER SUPPLY
100-240V~ 12A 50/60 Hz
O
ACT
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
“E” SERIES
VG 224 IEEE 802.3 POE 48-PORT 10/100/1000 BASE-T
STATUS WS-X4648-RJ45V-E POWER OVER ETHERNET
9 1 2
3 4
5 6
7 8
10
11
9 10
12 POWER OVER ETHERNET 13 11 13 12 14
14 15 16
15
16
17
18
19 19 20
17 18
20
21
22
23
21 22
MULTI-SPEED GIGABIT ETHERNET
24 SWITCHING MODULE 25 23 25 24 26
26 27 28
27
28
29
30
31
29 30
32
33 34 33 34
31 32
35
36 35 36
37 38
POE
40 41 42
43 44
45 46
47 48
“E” SERIES
IEEE 802.3 POE
SUPERVISOR
4
48-PORT 10/100/1000 BASE-T
STATUS 9
10
11
12 POWER OVER ETHERNET 13
14
15
16
17
18
19
20
21
22
23
MULTI-SPEED GIGABIT ETHERNET
24 SWITCHING MODULE 25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
POE
40
5
6
WS-X4648-RJ45V+E POWER OVER ETHERNET
FAN STATUS
1 2
3 4
5 6
7 8
9 10
11 12
13 14
15 16
17 18
19 20
21 22
23 24
25 26
27 28
29 30
31 32
33 34
35 36
37 38
39 40
41 42
43 44
45 46
47 48
“E” SERIES
7 IEEE 802.3 POE
STATUS 9
10
11
48-PORT 10/100/1000 BASE-T
12 POWER OVER ETHERNET 13
14
15
16
17
18
19
20
21
22
23
MULTI-SPEED GIGABIT ETHERNET
24 SWITCHING MODULE 25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
POE
40
Switch Cisco 4507
Harbor Police HeadQuarters Unified Communications Manager Network
Figure 21 Router Cisco 3825
San Diego Unified Port District
Cisco 3800 Series
100-240V ~ 3A 50/60Hz
SYS SYS
CF
ACT
PWR
AUX RPS
PWR
AIM0
AIM1
PVDM0
PVDM1
PVDM2
PVDM3
DO NOT REMOVE DURING NETWORK OPERATION
PSTN FXO X4 Catalyst 3560 1 1X
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17 15X 17X
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
31X 33X
39
40
41
42
43
44
45
46
47
16X
18X
32X 34X
PoE-48
47X
STAT DUPLX SPEED POE 2X
SERIES
48
SYST RPS
1
3
2
4
48X
MODE
Switch Cisco 3560
Harbor Police South Bay Harbor Police Shelter Island Harbor Police Airport Unified Communications Manager Network
Figure 22
Page 22 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
Figure 23 Router Cisco 3825
San Diego Unified Port District
Cisco 3800 Series
100-240V ~ 3A 50/60Hz
SYS SYS
CF
ACT
PWR
AUX RPS
PWR
AIM0
AIM1
PVDM0
PVDM1
PVDM2
PVDM3
DO NOT REMOVE DURING NETWORK OPERATION
PSTN CONSOLE
MODE
SYST FN
XPS
STAT
SPEED
S-PWR
MAST
STACK
2X
1
SYST FN
XPS
STAT
SPEED
S-PWR
MAST
STACK
FXO X4
DUPLX
1X
CONSOLE
MODE
2
3
4
5
6
7
8
9
10
11
11X
13X
12X
14X
11X
13X
12X
14X
12
BLANK MODULE
13
14
15
16
17
18
19
20
21 22 23 Catalyst 3750-X Series
24
DUPLX
1X
2X
1
2
3
4
5
6
7
8
9
10
11
12
BLANK MODULE
13
14
15
16
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San Diego Unified Port District
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Figure 25
II.
SCOPE OF WORK (SOW) A.
Problem Statement. The current CISCO VOIP software needs to be upgraded to the most recent recommended version based on the District’s environment (v10 at the time of writing this document). The current end of life VOIP servers need to be replaced with a virtualized VOIP Infrastructure running on Cisco Unified Computing Blades and VMWare. The District also wishes to enter into a five (5) year agreement for annual renewal of Cisco SmartNet maintenance on VOIP and core network equipment. The District needs to have better integration between VOIP services and other enterprise collaboration services such as Skype Business Chat (Lync), conference calling & web meeting (currently Cisco Meeting Place, to be replaced with WebEx), Mobile Smartphones (iPhone 4s/5s/6 & future models), Video Conferencing (Polycom HDX). The District main reception desk also currently utilizes Cisco Call Attendant Console solution. All current functionality will need to be maintained.
B.
Goal of the Project. The goal of this project is to have updated, integrated functionality of VOIP services to better meet the needs of the District’s Bring Your Own Device (BYOD), enterprise chat, and enterprise telephony infrastructure. Inventory and true-up of current VOIP equipment maintenance. Goal is to refresh VOIP hardware and software so that it will remain useful for a five (5) year term. This project should continue to build on existing VOIP infrastructure to implement Page 24 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES best security and availability practices. Though parts numbers and equipment lists are provided to compare pricing and establish a baseline for agreement value the District is looking for a vendor with the experience & engineering skills to provide the best solutions in each of the categories listed to meet the District’s requirements. In addition to responding with pricing on items requested proposers are encouraged to propose alternative equipment or solutions to meet the stated requirements. The District will work with the selected vendor to finalize equipment lists to best meet the project goals and technical needs. Some areas of design review will include high availability architecture, placement of virtualized call manager resources, incoming/outgoing call delivery (via PRI Circuits or Internet delivered SIP Trunks) and Enhanced 911 support. D.
Requirements 1.
Mandatory Requirements a.
Task A – Management of Cisco Inventory Maintenance Renewals for a Five-Year Period
and
Inventory and true-up of maintenance on District’s existing Cisco VOIP and core networking equipment. For the purpose of providing bidders with an idea of the amount of equipment to be covered a partial list of existing equipment may be found in Exhibit A. This list is not a complete inventory of equipment but accounts for approximately 80% of the equipment to be covered. In order to compare proposals on a fair and equitable basis the District is asking proposers to provide pricing on the known equipment list and declare a minimum guaranteed amount off of Cisco’s Smartnet pricing that will be guaranteed over the life of the agreement term. (1)
Task A Activities (a)
Licensing and Deployment of Cisco Smartnet Total Care Virtual Appliance Collector to Inventory Cisco for term of Maintenance Management – Product Code CON-NLS10T5M.
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b.
(b)
Management (Professional Services) of removal/credit of maintenance and addition of new items as equipment is replaced under VOIP Infrastructure and other projects.
(c)
Annual renewals of Smartnet Maintenance (Five year contract commitment paid year to year).
Task B – VOIP Upgrade (1)
The District is seeking to conduct a comprehensive upgrade to its existing IP communications system to support voice, data, security, video, and mobility products and applications. This system will enable more effective, more secure, more personal communications that directly affect both productivity and efficiency. The District is seeking a firm with experience in deploying and upgrading scalable, distributable, and highly available Cisco Unified Communications enterprise IP telephony callprocessing solutions. In addition to references the District is also requiring that bidding firms provide the following credentials: (a) (b) (c)
Gold Certified Partner Master Partner Collaboration Specialization Master Partner Security Specialization
(2)
The firm must also assign a Cisco Certified Internetwork Expert (CCIE) to the project to serve as the technical project lead; this person must be located (home or office) within 100 miles of the District.
(3)
The District desires to maintain existing functionality as described under Section I, D “Current Unified Communications Manager VOIP Environment” and looks to add functionality by Upgrading to version 10 of Cisco Call Manager, introducing tighter integration with existing mobile devices and video conferencing equipment. The District also desires to continue to use the existing physical VOIP endpoint devices covered in Section I, D. Page 26 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES Proposers should note in their response if any of the existing VOIP devices or functionality will not be supported once the Unified Communications environment is upgraded. (4)
In order to support the future introduction of newer VOIP endpoints models of newer devices are to be provided and base profiles are to be configured in the VOIP system. The District is seeking a firm with the experience to assess its current VOIP infrastructure and provide a plan to build upon and modernize the environment to serve the District for another five years and beyond.
(5)
Task B Activities (a)
Assess current Cisco Unified Communications environment. Meet with District IT staff to identify potential modifications to the landscape to reduce costs and complexity while maintaining redundancy. Some potential architectural changes would include moving service provider connections from PRI connections to SIP Trunks delivered over the Internet and modifying locations of redundant infrastructure. Result of this assessment would be updated functional system documentation which would serve as a blueprint for conducting the Unified Communications environment upgrade (Professional Services).
(b)
Upgrade Cisco Unified Communications Environment from v7.1.3 to v10. Also update Cisco Unified Enterprise Attendant Console for two (2) workstations. (Professional Services).
(c)
End of Life VOIP Server Hardware to be replaced with Cisco Unified Computing Blades. Pricing for redundant infrastructure. See Exhibit D.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES (d)
Pricing on upgrading memory on existing voice routers and Professional Services. See Exhibit B.
(e)
Pricing on replacing existing voice routers and professional services. See Exhibit C.
(f)
Video Expressway Software, Hardware and Licensing. See Exhibit E.
(g)
Pricing on providing and creating profiles for one of each of the following newer VOIP Endpoint Devices which would be used in place of existing District handset classes which can no longer be purchased new. This would allow the District to easily add handsets in the future as needed.
(h)
Cisco Unified IP Conference Phone 8831 8831 IP Conference Phone PN: CP-8831-K9= Wireless Microphone PN: CP-8831-MIC-WRLS= (See Figure 26). The Cisco Unified IP Conference Phone Station 8831 is POE powered full-featured hands-free wideband speakerphone conference station. This phone would serve as a comparable replacement device for the 7937G conference phone currently utilized by the District. This IP phone includes a large 3.5 inch grayscale display includes four internal microphones and high-fidelity wideband audio speakerphone. Expanded microphone coverage for larger conference meeting rooms is achieved by connecting optional external wired or wireless microphone kits.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
Figure 26
(i)
Cisco Unified IP Conference Phone 8851 8851 IP Phone PN: CP-8851-K9= Key Expansion Module PN: CP-BEKEM= (See Figure 27). The Cisco Unified IP Phone 8851 is a POE powered backlit color screen display with an integrated Gigabit Ethernet port for connecting another device to the network. This phone would serve as a comparable replacement device for the 7975G and 7965G desk phones currently utilized by the District. This IP phone includes a large, backlit, easy-to-read color display for easy access to communication information, timesaving applications, and features such as date and time, calling party name, calling party number, digits dialed, and presence information. The phone provides direct access to five telephone lines (or combination of lines, speed dials, and direct access to telephony features), four interactive soft keys that guide you through call features, functions and a five-way navigation cluster helps transition through menus easily. A hands-free speakerphone and handset designed for high-fidelity wideband audio are standard, as is a built-in headset connection and the ability to connect USB or Bluetooth headsets. This phone also includes Cisco Intelligent Proximity for Mobile Voice which allows users to import contacts and call history from their smartphone or tablet to their 8851 phone using Bluetooth technology. In addition, it allows users the ability to move the audio path of active voice Page 29 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES and video calls from their smartphone or tablet to their desk phone. If not used from connecting a headset; the USB port can also be used for smartphone charging.
Figure 27
2.
E.
Optional Requirements (to be included budget permitting) a.
Tasks C and D – Replacement of End of Life Cisco Meeting Place with WebEx. Proposals to include pricing for both on premise and cloud hosted solution implementations including the required professional services for implementation. See Exhibit F.
b.
Task E – Microsoft Lync (Skype for Business) Instant Messaging Chat Integration with District’s cloud hosted Office 365 Lync implementation. Cisco UC Integration for Microsoft Lync (Skype for Business) – Product Number UCILYNC9-K9. (1)
Ability to update status in Lync Chat client automatically to show when user is on/off phone.
(2)
Ability to listen to and manage voicemails visually from within Lync Client.
(3)
Ability to initiate calls from Lync client on desk phone.
(4)
Ability to initiate conference calls and/or WebEx conference sessions from within Lync client.
Administration 1.
Progress meetings between the District and the selected firm will generally occur weekly and project status reports shall contain the following information: Page 30 of 93
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III.
a.
Updated project schedule including baseline versus actual performance analysis.
b.
Key accomplishments for the status period and expected accomplishments for the coming status report period.
c.
Risk review and analysis to identify potential of out-ofscope task work.
d.
Dashboard status with green, yellow, and red indicators based upon the project team’s mutual agreement of performance expectations.
2.
In addition to the weekly progress meetings, the vendor shall conduct periodic coordination meetings.
3.
Service Provider will assign a project manager to organize and coordinate resources for this project.
4.
Review and administer a Project Change Control Procedure with the Districts Point of Contact as defined in this SOW and at the Kick-off meeting.
5.
Review the SOW, and any associated documents with the Districts Point of contact at the Kick-off meeting.
6.
Coordinate and manage the technical activities of Service Providers personnel.
7.
Help resolve deviations from the project plan with Districts Point of Contact.
INSTRUCTIONS TO PROPOSERS A.
Information Exchange Meeting. The District will conduct an Information Exchange Meeting on January 6, 2015, at 10:00 a.m. in the Training Room of the San Diego Unified Port District Administration Building located at 3165 Pacific Highway, San Diego, CA. 92101. The purpose of this meeting is to cover the requirements to submit your proposal, the ADA related requirements and to give a brief review of the Scope of Services. All prospective Proposers are encouraged to attend.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES B.
Examination of Proposal Documents. By submitting a proposal, the Proposer represents that it has thoroughly examined and become familiar with the work required under this RFP, and that it is capable of performing quality work to achieve District’s objectives.
C.
Questions. Questions or comments regarding this RFP must be submitted electronically to our eBid system where the RFP was downloaded and must be received by District no later than January 13, 2015, at 2:00 p.m. All electronic questions must be received by the date stated above. Responses from District will be communicated via the electronic eBid system to all recipients of this RFP. Inquiries received after the date and time stated above will not be accepted.
D.
Addenda. If changes to the RFP are required, the District will issue an addendum to all Proposers via the eBid system. All Proposers will receive an email notifying them that an addendum has been issued. All Addenda, if any, must be acknowledged via eBid system.
E.
Electronic Submission of Proposals
F.
1.
All Proposers are required to submit their proposals electronically via the electronic eBid system they downloaded this RFP. The maximum file size for proposal submission is 50 megabytes, and the file type shall be Portable Document Format (PDF). The electronic system will close submission exactly at the date and time set forth in this RFP or as changed by addenda. An electronic copy of the firm’s proposal must be attached to the electronic system.
2.
Proposers are responsible for submitting and having their proposal accepted before the closing time set forth in this RFP or as changed by addenda. NOTE: Pushing the submit button on the electronic system may not be instantaneous; it may take time for the Proposer’s documents to upload and transmit before the proposal is accepted. It is the Proposer’s sole responsibility to ensure their document(s) are uploaded, transmitted, and arrive in time electronically. The District will have no responsibility for proposals that do not arrive in a timely manner, no matter what the reason.
Required Documents 1.
The proposal shall contain the following items in order a. through e. and placed at the front of the submitted proposal: Page 32 of 93
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a. b. c. d. e.
Response Cover Letter Proposer’s Sub-Contractors – Attachment A Fee Schedule Form - Attachment B Statement of Qualifications - Attachment C Copies of Cisco Certifications (1) Gold Certified Partner (2) Master Partner Collaboration Specialization (3) Master Partner Security Specialization
2.
The District will conduct a preliminary review of the proposals to determine if the above items and copies are included as required in the RFP. If a proposal does not include all five items fully completed, the proposal may be considered not responsive.
3.
If claiming ADA Bonus Points please include the following: f.
4.
ADA Program Bonus Points – Attachment D
Response Cover Letter a.
The Proposer shall submit a response cover letter that summarizes why the Proposer believes they should be selected by the District to provide Cisco Smartnet Total Care Maintenance & Unified Communications VOIP Upgrade Services within the jurisdiction of the San Diego Unified Port District.
b.
The San Diego Unified Port District has implemented an Enterprise Wide software program that has a vendor registration component. All Service Providers are encouraged to register and any Service Providers doing business with the District are required to register. To register with the District as a Vendor, please visit our website, www.portofsandiego.org, click on Business/Register as a Vendor. For questions and/or comments, please contact the District’s Procurement Services Section at 619-686-6392.
c.
The Proposer shall provide in the Response Cover Letter the name of the authorized representative who has the authority to enter into a binding agreement and authorize changes to the scope, terms, and conditions of the agreement if selected. The information should include: Page 33 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES Name and Title, Name of Firm, Address, City, State, Zip, Telephone number, Fax number, and E-Mail address. G.
Agreement Type 1.
The Agreement services shall be compensated on a negotiated basis as established in the Fee Schedule. The anticipated start date is April 15, 2015.
2.
An example of the Service Agreement, to be executed with the successful Proposer can be found at the District’s website, http://www.planetbids.com/portal/portal.cfm?CompanyID=13982# Proposers shall be prepared to accept the terms and conditions stated in this RFP, Scope of Services, Insurance, Indemnity, and the Sample Agreement. If a Proposer desires to take exception to the Agreement, Proposer shall provide the following information in their Response Cover Letter, identified as “Exceptions to the Agreement.” At the discretion of the District, exceptions not called out in the Cover Letter will not be negotiable after the due date for submission of proposals.
3.
H.
a.
Proposer shall clearly identify each proposed change to the Agreement, including all relevant Attachments.
b.
Proposer shall furnish the reasons therefore as well as specific recommendations for alternative language.
The above factors will be considered in evaluating proposals. Proposals that take exceptions to the Agreement or proposed compensation terms may be determined by District, at its sole discretion, to be unacceptable and no longer considered for award.
Rights of District 1.
This RFP does not commit the District to enter into an Agreement, nor does it obligate the District to pay for any costs incurred in preparation and submission of proposals or in anticipation of an Agreement. District may investigate the qualifications of any Proposer under consideration, require confirmation of information furnished by the Proposer, and require additional evidence or qualifications to perform the Services described in this RFP.
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District reserves the right to: a. b. c. d. e. f. g. h. i. j.
IV.
Reject any or all proposals. Issue subsequent Requests for Proposal. Postpone opening for its own convenience. Remedy technical errors in the Request for Proposals process. Approve or disapprove the use of particular Proposer’s Sub-Service Providers. Negotiate with any, all, or none of the Proposers. Solicit best and final offers from all or some of the Proposers. Award an Agreement to one or more Proposers. Accept other than the lowest offer. Waive informalities and irregularities in proposals.
I.
Collusion. By submitting a proposal, each Proposer represents and warrants that its proposal is genuine and not a sham or collusive or made in the interest of or on behalf of any person not named therein; that the Proposer has not directly or indirectly induced or solicited any other person to submit a sham proposal, or any other person to refrain from submitting a proposal; and that the Proposer has not, in any manner, sought collusion to secure any improper advantage over any other person submitting a proposal.
J.
Withdrawal of Proposals. A Proposer may withdraw their proposal before the expiration of the time for submission of proposals by going to the eBid system and removing their submission.
PROPOSERS’ MINIMUM QUALIFICATIONS A.
General Qualifications. The Proposer shall have sufficient experience in and comprehensive knowledge of Cisco Smartnet Total Care Maintenance & Unified Communications VOIP Upgrade Services as described in the Scope of Work.
B.
Specific Qualifications. following certification: 1. 2. 3. 4.
The successful proposer(s) must have the
Cisco Certified Gold Certified Partner Cisco Certified Master Partner Collaboration Specialization Cisco Certified Master Partner Security Specialization Cisco Certified Internetwork Expert (CCIE) Staff assigned as technical project lead that is located within 100 miles of the District. Page 35 of 93
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V.
PROPOSAL FORMAT AND CONTENT A.
B.
Format 1.
Proposers shall include the required items stated in Section III Instructions to Proposers, Paragraph F, Required Documents.
2.
Proposals shall be (1) typed, (2) as brief as possible, and (3) not include any unnecessary promotional material.
3.
For ease of handling, it is requested that standard 8 -1/2 x 11” paper be used and that the proposal shall be submitted in Portable Document Format (PDF) format. THE PROPOSAL SHALL BE ONE DOCUMENT ONLY.
4.
The nature and form of response are at the discretion of those responding, but shall include the information listed below.
Content 1.
Experience of Proposed Staff. Resume and experience of principals, project managers and key planners, engineers and designers who would be assigned to this project; a.
Indicate the extent of training the members of the Team have received in the areas of Cisco Smartnet Total Care Maintenance & Unified Communications VOIP Upgrade Services and working with Government entities.
b.
Provide examples of where the proposed team members have been assigned to similar projects.
c.
Sub-Contractor qualifications and roles, if any.
d.
Identify which services would be provided by in-house resources and those provided by Sub-Contractor. Proposer must present an organizational chart of its planned staff (internal and external) including resumes, biographies, and curriculum vitae where appropriate.
e.
The Proposer shall discuss how they would staff this project. The Proposer shall identify project team members by name, location, specific responsibilities on the project Page 36 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES and the estimated person-hours of participation. The Proposer shall include an organizational chart for the project team and resumes for key personnel. The Proposer’s key personnel will be an important factor considered by the Selection Review Panel. There can be no change of key personnel once the proposal is submitted, without the prior approval of District. 2.
3.
Approach to the Project. The Proposer shall present a wellconceived work plan that establishes the Proposer’s understanding of, and ability to satisfy, District’s objectives and work requirements. Proposer shall succinctly describe the proposed approach for addressing the required work, outlining the activities that would be undertaken in completing the various tasks, and specifying who would perform them. Include a timetable for completing all work specified in the Scope of Services. The Proposer may also suggest technical or procedural innovations that have been used successfully on other projects and which may facilitate the completion of this project. a.
Provide detailed implementation plan. Define estimated resource requirements of your team and District staff. Provide a detailed project plan including timeline and resources needed. Provide example of project status reports.
b.
Provide information on additional services your firm can offer for managing and maintaining the District’s Unified Communications VOIP Infrastructure such as managed services, training, offsite hosting of redundant Call Manager Servers connected to the Port via a VPN connection and remote monitoring of critical VOIP and core network infrastructure.
Capability to Perform a.
Ability to complete work within required time. Availability and continuity of staff during course of the project.
b.
This section shall include a brief description of the Proposer and Sub-Contractor’s qualifications and previous experience on similar or related projects. Description of pertinent project experience shall include a summary of the work performed, the total project cost, the percentage Page 37 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES of work the firm was responsible for, the period over which the work was completed, and the name, title, and phone number of clients to be contacted for references. Give a brief statement of the firm’s adherence to the schedule and budget for each project. 4.
5.
VI.
Cost/pricing Information a.
Proposer shall submit Attachment B form in their submittal.
b.
The District reserves the right to consider the financial responsibility and general complexity of each proposer, as well as its reputation within the industry to determine if the proposer has the apparent ability to meet and complete successfully the requirements of the work. Upon request, the proposer shall provide a financial statement, audited if necessary, in addition to any other information requested by the District.
Firm’s Relevant Experience. The Proposer should describe its relevant experience in each of the following areas: a.
Description of work similar to those proposed in the SOW, and with ongoing appropriate contracts to agencies of comparable size to the District.
b.
Experience in each of the areas noted in the Scope of Work.
c.
This section shall include a brief description of the firm’s size as well as the local organizational structure; and a discussion on the firm’s financial stability, capacity, and resources. Additionally, this section shall include a listing of any lawsuit or litigation and the result of that action resulting from (a) any public project undertaken by the Proposer or by its Sub-Contractors where litigation is still pending or has occurred within the last five years or (b) any type of project where claims or settlements were paid by the Proposer or its insurers within the last five years.
EVALUATION AND SELECTION A.
Evaluation Criteria/Matrix. The following criteria and matrix shall be used to evaluate proposals: Page 38 of 93
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B.
1.
Experience of Proposed Staff. Experience of Project Manager with similar scope of services. Experience of project team with similar scope of services. Years staff has been assigned to similar scope of services. Level of education, training, licensing. Certification of staff. Proposer’s sub-contractor qualifications and roles, if any.
2.
Approach to the Project. Demonstrated understanding of the District's needs and solicitation requirements. Approach is well organized and presented in a clear, concise and logical manner. Availability and proposed use of technology and methodologies. Quality control and thoroughness is well defined.
3.
Capability to Perform. Ability to complete work within deadlines. Availability and continuity of staff during the course of the agreement, if selected.
4.
Cost and Price. Reasonableness of the total price and competitiveness of this amount with other offers received; adequacy of data in support of figures quoted; reasonableness of individual rates; basis on which rates are quoted.
5.
Firm’s Relevant Experience. Experience in performing similar services for organization of similar size to the District. Experience with public agencies. Years of experience with these types of services.
ADA Enhancement: The following criteria shall be used to evaluate respondent's ADA Program based on specific criteria identified below. Respondents shall be eligible for bonus points on the following criteria: Staffing and Veterans Staffing. Respondents can receive up to 10 total bonus points under ADA Enhancements. See Attachment D. 1.
Staffing. The District shall award five (5) points to a firm's total score from the evaluation criteria/matrix that has staff with disabilities as defined by the ADA, or that has included one or more Disabled Veteran Business Enterprise (DVBE) subcontracting firm(s). The respondent shall submit DVBE certification documentation and list workforce data reporting number of total employees with disabilities as defined by the ADA.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 2.
C.
Veteran’s Status. The District shall award five (5) points to a firm's total score from the evaluation criteria/matrix that has Veteran's status or has staff with Veteran's status. Documentation of a firm's Veteran's status must be provided or workforce statistical data reporting number and percentage of total employees with Veteran's status is required.
Evaluation Procedure 1.
A Selection Review Panel, generally made up of District staff, will review the proposals and establish a list of finalists based on preestablished review criteria. The names of the Selection Review Panel members are not revealed prior to the interviews. The Selection Review Panel may interview the finalists. If interviews are conducted, the proposer should allow approximately 1 hour for the oral interview and a question and answer session. The Project Manager must lead a 15 minute presentation before the Selection Review Panel.
2.
Interviews may be conducted on February 11 & 12, 2015. Each Proposer is asked to keep these dates open. No other interview dates will be provided.
3.
The Selection Review Panel will evaluate the proposals. The rating and evaluation forms prepared by Panel members will not be revealed. The scores in the evaluation matrix shown below DO NOT indicate a “winning score” and the highest score is not guaranteed selection. The final decision is at the discretion of the District and is based on the scores, reference checks, negotiated pricing, and further analysis of the proposals including any risks associated with selecting any proposal.
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Evaluation Criteria
Weight
Experience of Proposed Staff Approach to the Project Capability to Perform Cost and Price Firm's Relevant Experience
Firm A Score Total
Firm B Score Total
Firm C Score Total
10 9 8 7 6
Totals DVBE/Disabled Staff Veterans Status Grand Total
D.
VII.
Award. When the Selection Review Panel has completed its work, the District may negotiate for the extent of services to be rendered and the method of compensation. Because District may award without conducting negotiations, the proposal submitted shall contain the Proposer’s most favorable terms and conditions.
EQUAL OPPORTUNITY PROGRAM REQUIREMENTS A.
Equal Opportunity Contracting Policy Statement 1.
It is the policy of the San Diego Unified Port District (District) that all businesses be provided equal opportunity to participate in the performance of District contracting and leasing opportunities, and to insure that, workers on public works projects of one thousand dollars ($1,000) or more are paid the general prevailing rate of per diem wages for regular, holiday, and overtime work as provided by California Labor Code Section 1771.
2.
The District is committed to take all necessary and reasonable steps to increase its utilization of small businesses for a positive economic impact to the region. District policy prohibits discrimination against any person because of age (over 40), ancestry, color, disability (mental or physical), gender, marital status, medical condition, national origin, pregnancy, race, religion, sexual orientation, or veteran status, in the award or performance of District contracts or leases.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 3.
B.
The District will create a level playing field on which small businesses can compete fairly for District contracts. This policy will help remove barriers to the participation of small businesses in District contracts and assist in the development of firms to compete successfully in the marketplace outside the District’s Equal Opportunity Contracting Program.
Americans with Disabilities Act Requirements 1.
Americans with Disabilities Act (ADA) Policy a.
The San Diego Unified Port District (District) does not discriminate on the basis of disability in employment and complies with the ADA, and all other applicable federal, state, and local laws, regarding barrier-free access to all District services, programs, and activities.
b.
In conjunction with BPC Policy No. 361, it is the District’s policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training, or other terms, conditions, and privileges of employment.
c.
An individual with a disability, who can be reasonably accommodated for a job, without undue hardship to the District, will be given the same consideration for that position as any other applicant. Additionally, the District will engage in an interactive process to attempt to reasonably accommodate qualified individuals with disabilities so they can perform the essential functions of a job. All employees are required to comply with safety standards.
d.
The District is committed to ensure all services, programs, and activities are accessible and usable by all individuals except where to do so would result in a fundamental alteration in the nature of the service, program or activity, or in undue financial and administrative burdens.
e.
To ensure high visibility, the District will participate in community outreach events, report on activities that further enhance accessibility, and consider the use of Universal Design, which is the design of products and environments to be usable by all people, to the greatest extent possible, Page 42 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES without the need for adaptation or specialized design, to support and include people with disabilities in all services, programs, and activities as appropriate.
C.
f.
In conjunction with BPC Policy No. 361, the District will promptly investigate all complaints of employment discrimination and barriers to services, programs, and activities, and when appropriate, take effective remedial action to address and remedy any complaints.
g.
The Executive Director will designate person(s) responsible for developing and implementing the District’s ADA program and ensuring that District employees, agents, lessees, and Service Providers adhere to the provisions of the ADA program.
h.
The ADA program will be implemented at the same priority as compliance with all other legal obligations incurred by the District.
Small Business Enterprise (SBE) Participation 1.
NO SBE participation goal was established for this opportunity. Should sub-participants be utilized, respondent should make good faith efforts to include small businesses in their solicitation process. SBE eligibility is based on economic size standards determined by number of employees or gross receipts. The SBE Plan recognizes both federal and state size standards for small businesses. Small business concerns can be certified as SBEs by the U.S. Small Business Administration, State of California, Department of General Services, or any U.S. Department of Transportation, Disadvantaged Business Enterprise (DBE) certification using Title 49 Code of Federal Regulations Part 26 criteria.
2.
The District’s Small Business Enterprise Program utilizes external resources in their search for small businesses to participate on contract opportunities. This information is maintained and updated by those sources and their registered clients. Business’s that are registered within these data sources claim they meet the federal or state size standards to qualify as a small business. Please be aware that the District’s Small Business Enterprise program does not control or guarantee the accuracy, or completeness of this outside information. Questions regarding a Page 43 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES small business size protest should be addressed with the outside source. NOTE: Equal Opportunity Contracting Certified Small Business data resources are available at www.portofsandiego.org. Click on the Business Tab, then, click on the Equal Opportunity Contracting Information “link”, scroll down to the SBE resource links. Click on any of the three (3) SBE database resource links. This will provide you with small business sub-participants to contact for sub-contracting opportunities on specific work categories pertaining to this project. If you do not have access to the Internet, please contact Equal Opportunity Contracting in the General Services & Procurement Department at (619) 686-6242 or 686-6412. 3.
Required SBE Sub Participation Information. Respondent must list all proposed sub Service Providers on the enclosed Proposer’s subService Providers form. If any of your sub Service Providers are certified SBE, please provide a copy of their certification.
D.
Equal Employment Opportunity Policy Statement. It is the policy of the San Diego Unified Port District (District) that all Service Providers and lessees interested in conducting business with the District shall not discriminate against any employee or applicant for employment because of age (over 40), ancestry, color, disability (mental or physical), gender (including identity, appearance, or behavior, whether or not that identity, appearance, or behavior is different from that traditionally associated with the person's sex at birth), marital status, medical condition, national origin, pregnancy, race, religion, sexual orientation, or veteran status, and shall take action to assure applicants are employed, and that employees are treated during employment, without regard to age (over 40), ancestry, color, disability (mental or physical), gender (including identity, appearance, or behavior, whether or not that identity, appearance, or behavior is different from that traditionally associated with the person's sex at birth), marital status, medical condition, national origin, pregnancy, race, religion, sexual orientation, or veteran status.
E.
Equal Employment Opportunity Program Information 1.
As prescribed under Board Policy 358, and unless currently participating in a federally mandated affirmative action program, after selection and prior to execution of the agreement, the selected Proposer(s) must submit the completed Equal Page 44 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES Employment Opportunity and Nondiscrimination Program and Statement of Compliance form. The form is available on the District’s website (www.portofsandiego.org). The completed form or proof of participation in a federally mandated program shall be submitted c/o Equal Opportunity Contracting/ General Services & Procurement via fax (619) 686-6565 prior to award. Failure to provide the required information may result in rejection of the bid. 2.
After award, the Service Provider shall submit and updated form upon request by the District, and, upon District’s reasonable notice, shall make available for inspection all of its records relevant to compliance with the Equal Employment Opportunity and Non-Discrimination Clause.
3.
Questions regarding the Sections VII or Americans with Disabilities Act Requirements, of this opportunity should be directed to: Marco Tello, Senior Equal Opportunity Analyst General Services & Procurement Phone: (619) 686-6242, FAX: (619) 686-6565 E-mail:
[email protected]
VIII.
INDEMNIFY, DEFEND, HOLD HARMLESS. Proposer will indemnify the District as stated in the Sample Agreement, Paragraph 9.
IX.
INSURANCE REQUIREMENTS. Proposer and each Proposer’s Sub-Service Provider will at all times during the term of this Agreement maintain, at its expense, the minimum levels and types of insurance as stated in the Sample Agreement, Paragraph 10:
X.
PROTESTS A.
Prior to the closing date for submittal of proposals, Proposer may submit to District protests regarding the procurement process, or alleged improprieties in specifications or alleged restrictive specifications. Such protests shall be filed no later than 10 working days prior to the scheduled closing date. If necessary, the closing date of the solicitation may be extended pending a resolution of the protest. Protests dealing with alleged improprieties in the procurement or the procurement process that can only be apparent after the closing date for receipt of proposals shall be filed within five (5) working days of issuance of the Notice of Recommended Award. Protests shall contain a statement of
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES the grounds for protests and supporting documentation. Protestor will be notified of District’s final decision prior to issuance of Award. B.
A Proposer may discuss the procurement documents with District. Such discussions, however, do not relieve Proposers from the responsibility of submitting written protests as required.
C.
Requests and protests shall be addressed to: San Diego Unified Port District, Attn: Matthew Earle, Manager, Procurement Services Department, San Diego Unified Port District, 1400 Tidelands Avenue, National City, CA 91950 or email at
[email protected].
Page 46 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES ATTACHMENT A PROPOSER’S SUB-CONTRACTORS San Diego Unified Port District Name and Address SubContractor
Type of Service
SBE Type (DBE, WBE etc.)
*Certifying Agency
**Percent of Service
Dollar Value of Services
* Must provide copy of SBE Certification. **Must provide percentages of work to be subcontracted. If unknown, what is your overall percentage for all subs combined for the project?
Page 47 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES ATTACHMENT B FEE SCHEDULE San Diego Unified Port District MANDATORY REQUIREMENTS: TASK A MANAGEMENT OF CISCO INVENTORY AND SMARTNET RENEWALS Minimum Guarantee off MSRP for Cisco Smartnet % Activity 1 Management (Professional Services) of Cisco Inventory and License Renewals for a Five Year Period Year 1 $ Year 2 $ Year 3 $ Year 4 $ Year 5 $ Activity 2 Cisco Smartnet Total Care Virtual Appliance Product Code CON-NLS1-0T5M (Purchase of Goods) Year 1 $ Year 2 $ Year 3 $ Year 4 $ Year 5 $ Activity 3 Projected Cisco Smartnet Maintenance: Estimate based on equipment listed in Exhibit A. Paid Year to Year. (Purchase of Goods) Year 1 $ Year 2 $ Year 3 $ Year 4 $ Year 5 $ TOTAL OF TASK A: $
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
MANDATORY REQUIREMENTS CONTINUES: TASK B UNIFIED COMMUNICATIONS VOIP UPGRADES Activity 1 Assessment of Current Cisco Unified Communications Environment & Development of Blueprint for Conducting the Unified Communications Environment Upgrade (Professional Services) Activity 2 Upgrading Cisco Unified Communications Environment from v7 to v10 (Professional Services) Activity 3 VOIP Hardware Replacement Listed in Exhibit D. (Purchase of Goods) Activity 4 a. Pricing on Upgrading Memory on Existing Routers Listed in Exhibit B. (Purchase of Goods) b. Pricing on Professional Services to Deploy in Conjunction with Activity 1. Activity 5 a. Pricing on Replacing Existing Voice Routers Listed in Exhibit C. (Purchase of Goods) b. Pricing on Professional Services to Deploy in Conjunction with Activity 1. c. Pricing on Professional Services to Deploy as a separate effort. Activity 6 Pricing on Video Expressway Software, Hardware, and Licensing listed in Exhibit E. Activity 7 a. Creation of devise profiles for newer Cisco Unified IP Conference Phone 8831 and Cisco Unified IP Conference Phone 8851 VOIP Endpoint Devices. (Professional Services) b. New VOIP Endpoint Devices (Purchase of Goods) 1. Cisco Unified IP Conference Phone 8831 PN: CP-8831-K9= Quantity: 1 2. Cisco 8831 Wireless Microphone Extension Kit PN: CP-8831-MIC-WRLS= Quantity: 1 3. Cisco Unified IP Conference Phone 8851 PN: CP-8851-K9= Quantity: 1 4. Key Expansion Module for 8800 Series Phone PN: CP-BEKEM= Quantity: 1 TOTAL TASK B: TOTAL TASKS A AND B:
Page 49 of 93
$
$ $ $ $ $ $ $ $ $
$
$
$
$
$ $
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
OPTIONAL REQUIREMENTS (TASKS) TASK C REPLACEMENT OF END OF LIFE CISCO MEETING PLACE WITH WEBEX ON PREMISE SOLUTION Activity 1 WebEx on Premise Solution (Professional Services) $ Listed in Exhibit F. Activity 2 WebEx on Premise Solution (Subscription) Listed in Exhibit F. Year 1 $ Year 2 $ Year 3 $ Year 4 $ Year 5 $ TOTAL OF TASK C: $ TOTAL OF TASKS A, B, AND C: $
OPTIONAL REQUIREMENTS (TASKS) TASK D REPLACEMENT OF END OF LIFE CISCO MEETING PLACE WITH WEBEX ON CLOUD HOST SOLUTION Activity 1 WebEx Cloud Hosted Solution (Professional Services) $ Listed in Exhibit F. Activity 2 WebEx Cloud Hosted Solution (Subscription) Listed in Exhibit F. Year 1 $ Year 2 $ Year 3 $ Year 4 $ Year 5 $ TOTAL OF TASK D: $ TOTAL OF TASKS A, B, AND D: $
Page 50 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
OPTIONAL REQUIREMENTS (TASKS) TASK E MICROSOFT LYNC (SKYPE FOR BUSINESS) INSTANT MESSAGING CHAT INTEGRATION Activity 1 Cisco UC Integration for Microsoft Lync (Skype for $ Business) (Professional Services) Activity 2 Cisco UC Integration for Microsoft Lync (Skype for Business) – Product UCILYNC9-K9 (Purchase of Software) Year 1 $ Year 2 $ Year 3 $ Year 4 $ Year 5 $ TOTAL OF TASK E: $ TOTAL OF TASKS A, B, AND E: $ TOTAL OF TASKS A, B, C, AND E: $ TOTAL OF TASKS A, B, D, AND E: $ The District reserves the right to use any of the above Fee Schedules in any combination that best fits the District’s needs.
Signature of Authorized Representative
_____________________________
Date
_______________
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES ATTACHMENT C STATEMENT OF QUALIFICATIONS San Diego Unified Port District A response to this Request for Proposals (RFP) for providing Cisco Smartnet Total Care Maintenance & Unified Communications VOIP Upgrade Services within the jurisdiction of the San Diego Unified Port District (District) will not be considered unless all the information requested in the Statement of Qualifications (questionnaire) is provided by the Proposer. Statements must be complete and accurate. Omissions, inaccuracies, or miss-statements may cause the rejection of a response or subsequent revocation of the Agreement. By submission of a response, the Proposer authorizes the District to make any inquiry or investigation it deems appropriate to verify or augment the information contained in this questionnaire, and authorize others to release to the District any and all information sought by District in such inquiry or investigation. Legal Name of Proposer as it will appear on any final Agreement: ___________________________________________ Company Name Address of Proposer for purposes of notice or other communication relating to the proposed Agreement: ____________________________________________________________________________ Street City State ZIP Telephone Number (
)___________Fax Number ___________Email __________________
The Proposer is a Sole Proprietorship ( ) Partnership ( ) Corporation ( or Explain if necessary: __________________________________
) Joint Venture (
)
Address of Firm's Headquarters: ____________________________________________________________________________ Street City State ZIP I, ________________________________________, affirm that all the information furnished in and with this questionnaire, is true, complete and correct to the best of my knowledge.
_______________________________
________________________
(Signature)
(Date)
Page 52 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES MINIMUM QUALIFICATIONS Firms submitting proposals should meet the following minimum qualifications. Please answer “yes” or “no”, and include an explanation, As Needed. 1.
Proposer has a liability insurance policy with a policy limit amount as required on the Sample Agreement or a statement from their broker that the Proposer can have such insurance in place after notice of award. [ ] Yes
2.
Proposer has current workers’ compensation insurance policy as required by the Labor Code or is legally self-insured pursuant to Labor code section 3700 ET. Seq. or is exempt because Proposer has no employees. Proposer has continuously had workers’ compensation insurance or state approved selfinsurance. [ ] Yes
3.
[ ] Exempt
[ ] No
At any time during the last five years, has your firm, or any of its owners or officers been convicted of a crime involving the bidding, awarding or performance of a government contract or agreement? [ ] Yes
5.
[ ] No
Proposer has automobile liability insurance policy with a policy limit of at least $1,000,000 per claim or a statement from their broker that the Proposer can have such insurance in place after notice of award. [ ] Yes
4.
[ ] No
[ ] No
Is your firm currently in a bankruptcy case, in Chapter 11, an applicant for Chapter 11, or an adjudicated bankrupt? [ ] Yes
[ ] No
Page 53 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES SPECIAL QUALIFICATIONS Proposers should provide the following information relevant to its operations as the basis for evaluation: 6.
OTHER REQUIRED RESPONSE INFORMATION A.
REFERENCES Provide a list, including names, addresses, and phone numbers of at least three (3) clients that your firm has served within the last two (2) years with a scope of service similar to this RFP. Include a statement authorizing the District to contact such clients for an appraisal of the services they received from your firm.
B.
PENDING LITIGATION Are you, or any of the principals in your organization holding more than a 10% interest, presently a party to any pending litigation, liens, claims or judgments? [
] Yes
[
] No
If yes, provide detailed information for each action. C.
CONFLICT OF INTEREST Does the company have any existing or potential conflicts of interest with the District? [
] Yes
[
] No
If yes, attach a statement detailing the conflicts of interest.
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES ATTACHMENT D ADA PROGRAM BONUS POINTS San Diego Unified Port District STAFFING: The District shall award five (5) points to a firm's total score from the evaluation criteria/matrix that has staff with disabilities as defined by the ADA, or that has included one or more Disabled Veteran Business Enterprise (DVBE) subcontracting firm(s). The respondent MUST submit DVBE certification documentation and workforce statistical data reporting number and percentage of total employees with disabilities as defined by the ADA. Acceptable Agency DVBE Certification documentation: Central Contractor Registration (CCR) or State of California Department of General Services (DGS) Is your firm claiming DVBE or Staffing bonus points? Yes___ No___ Please complete workforce statistical data:
Disabled Staff Job Group # Officials/Managers Professionals Technicians Sales Workers Admin Support Craft Workers Operators Laborers Service Workers Total: Page 55 of 93
%
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES VETERAN'S STATUS: The District shall award five (5) points to a firm's total score from the evaluation criteria/matrix that has Veteran's status or has staff with Veteran's status. Documentation of a firm's Veteran's status is acknowledged through the firm’s good faith by completing the statistical data report listed below. Is your firm claiming Veteran's Status bonus points? Yes___ No___ Please complete workforce statistical data: VETERANS STATUS
Job Group # Officials/Managers Professionals Technicians Sales Workers Admin Support Craft Workers Operators Laborers Service Workers Total:
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%
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES EXHIBIT A PARTIAL LIST OF EQUIPMENT TO BE COVERED UNDER CISCO SMARTNET TOTAL CARE San Diego Unified Port District Product Number
SmartNet SKU
Serial Number
LIC-UWL-STD1
CON-ESW-UWLST1
L-PI2X-BASE
CON-ESW-PI2XBASE
L-W-PI2X-50-U
CON-ESW-PI2XLF50
L-W-PI2X-50-U
CON-ESW-PI2XLF50
MP-APPSW-7.0
CON-ESW-MPAPSW7
MP-AUDIO-UL-1
CON-ESW-MPAUDUL1
MP-WEBCONFSW-7.0
CON-ESW-MPWEBC70
MP-WEB-UL-1
CON-ESW-MPWEBUL1
R-PI20-SW-K9
CON-ESW-PI20SW
UNITYCN7-USR-ADDON
CON-ESW-MSGURL
AIR-CT5508-25-K9
CON-SNT-CT0825
FCW1329L01A
AIR-CT5508-25-K9
CON-SNT-CT0825
FCW1329L009
AIR-CT5508-25-K9
CON-SNT-CT0825
FCW1329L017
AIR-CT5508-50-K9
CON-SNT-CT5508
FCW1329L00F
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66D
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66F
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66C
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66B
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66K
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66H
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66L
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66E
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66G
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66J
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66M
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66Q
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66U
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66V
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66X
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66W
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66R
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66P
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RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66N
AIR-LAP1142-ABULK
CON-SNT-1142NAK
FTX1331S66S
AIR-LAP1142N-A-K9
CON-SNT-1142NAK
FTX1331S81T
AIR-LAP1142N-A-K9
CON-SNT-1142NAK
FTX1331S81R
AIR-LAP1142N-A-K9
CON-SNT-1142NAK
FTX1331S81W
AIR-LAP1142N-A-K9
CON-SNT-1142NAK
FTX1331S81V
AIR-LAP1142N-A-K9
CON-SNT-1142NAK
FTX1331S81U
AIR-LAP1142N-A-K9
CON-SNT-1142NAK
FTX1331S81S
AIR-LAP1142N-A-K9
CON-SNT-1142NAK
FTX1331S81X
AIR-LAP1252AG-A-K9
CON-SNT-LAP1252A
FTX1331902R
AIR-LAP1252AG-A-K9
CON-SNT-LAP1252A
FTX1331902B
AIR-LAP1252AG-A-K9
CON-SNT-LAP1252A
FTX1331901P
AIR-LAP1522AG-A-K9
CON-SNT-LAP152AA
FTX1326P00H
AIR-LAP1522AG-A-K9
CON-SNT-LAP152AA
FTX1622P03H
ASA-UC-24
CON-SNT-ASAUC24
2858J29DEE5
ASA-UC-24
CON-SNT-ASAUC24
2858J65D8E2
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PMB
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PG3
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PKV
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PCM
ATA186-I1-A=
CON-SNT-ATA186
FCH13249NZQ
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PVP
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PX6
ATA186-I1-A=
CON-SNT-ATA186
FCH13249P82
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PQJ
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PVA
ATA186-I1-A=
CON-SNT-ATA186
FCH13249P5Z
ATA186-I1-A=
CON-SNT-ATA186
FCH13249P0W
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PA9
ATA186-I1-A=
CON-SNT-ATA186
FCH13249P7Y
ATA186-I1-A=
CON-SNT-ATA186
FCH13249P4M
ATA186-I1-A=
CON-SNT-ATA186
FCH13249Q06
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PE9
ATA186-I1-A=
CON-SNT-ATA186
FCH13249P6N
ATA186-I1-A=
CON-SNT-ATA186
FCH13249PBB
ATA186-I1-A=
CON-SNT-ATA186
FCH13249P4F
C2851-VSEC/K9
CON-SNT-C2851VK9
FTX1330AJ5Y
C2851-VSEC/K9
CON-SNT-C2851VK9
FTX1330AJ5X
Page 58 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES C3825-VSEC/K9
CON-SNT-3825VK9
FTX1130A26A
C3825-VSEC-SRST/K9
CON-SNT-3825SRST
FTX1330AK6U
C3825-VSEC-SRST/K9
CON-SNT-3825SRST
FTX1330AK6T
C3825-VSEC-SRST/K9
CON-SNT-3825SRST
FTX1330AK6S
C3825-VSEC-SRST/K9
CON-SNT-3825SRST
FTX1330AK6Q
C3845-VSEC-SRST/K9
CON-SNT-3845SRST
FTX1330AK3D
C3845-VSEC-SRST/K9
CON-SNT-3845SRST
FTX1330AK37
C3845-VSEC-SRST/K9
CON-SNT-3845SRST
FTX1330AK35
C3845-VSEC-SRST/K9
CON-SNT-3845SRST
FTX1330AK38
CISCO3825
CON-SNT-3825
FTX1315A0YZ
CISCO3845
CON-SNT-3845
FTX1330AKB8
CISCO3845
CON-SNT-3845
FTX1330AKB9
CP-7906G=
CON-SNT-CP7906G
FCH13238593
CP-7906G=
CON-SNT-CP7906G
FCH132385VF
CP-7906G=
CON-SNT-CP7906G
FCH132385S7
CP-7906G=
CON-SNT-CP7906G
FCH132385NL
CP-7906G=
CON-SNT-CP7906G
FCH132385V0
CP-7906G=
CON-SNT-CP7906G
FCH132385Z5
CP-7906G=
CON-SNT-CP7906G
FCH1323856S
CP-7906G=
CON-SNT-CP7906G
FCH132385K1
CP-7906G=
CON-SNT-CP7906G
FCH132385Y1
CP-7906G=
CON-SNT-CP7906G
FCH13238572
CP-7906G=
CON-SNT-CP7906G
FCH132385YL
CP-7906G=
CON-SNT-CP7906G
FCH132385ZN
CP-7906G=
CON-SNT-CP7906G
FCH132385AS
CP-7906G=
CON-SNT-CP7906G
FCH132385ZL
CP-7906G=
CON-SNT-CP7906G
FCH132385CQ
CP-7906G=
CON-SNT-CP7906G
FCH132385T8
CP-7906G=
CON-SNT-CP7906G
FCH132385WH
CP-7906G=
CON-SNT-CP7906G
FCH132385FC
CP-7906G=
CON-SNT-CP7906G
FCH132385Q6
CP-7906G=
CON-SNT-CP7906G
FCH132385WF
CP-7911G=
CON-SNT-CP7911
FCH1351A1PP
CP-7911G=
CON-SNT-CP7911
FCH13528X87
CP-7911G=
CON-SNT-CP7911
FCH13528M9C
CP-7911G=
CON-SNT-CP7911
FCH1351A1R8
CP-7911G=
CON-SNT-CP7911
FCH13528Y63
CP-7911G=
CON-SNT-CP7911
FCH13528VKY
Page 59 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7911G=
CON-SNT-CP7911
FCH13528Y9H
CP-7911G=
CON-SNT-CP7911
FCH13198SUR
CP-7911G=
CON-SNT-CP7911
FCH13218662
CP-7911G=
CON-SNT-CP7911
FCH13209736
CP-7911G=
CON-SNT-CP7911
FCH1320973E
CP-7911G=
CON-SNT-CP7911
FCH13198SP9
CP-7911G=
CON-SNT-CP7911
FCH132097P1
CP-7911G=
CON-SNT-CP7911
FCH13528XW0
CP-7911G=
CON-SNT-CP7911
FCH1321867K
CP-7911G=
CON-SNT-CP7911
FCH132095UF
CP-7911G=
CON-SNT-CP7911
FCH132185NP
CP-7911G=
CON-SNT-CP7911
FCH132186EH
CP-7911G=
CON-SNT-CP7911
FCH132186SM
CP-7911G=
CON-SNT-CP7911
FCH132097WS
CP-7911G=
CON-SNT-CP7911
FCH13208P2W
CP-7911G=
CON-SNT-CP7911
FCH13198SVU
CP-7911G=
CON-SNT-CP7911
FCH13218605
CP-7911G=
CON-SNT-CP7911
FCH13198SR7
CP-7911G=
CON-SNT-CP7911
FCH13528VZT
CP-7911G=
CON-SNT-CP7911
FCH1321867V
CP-7911G=
CON-SNT-CP7911
FCH132095RD
CP-7911G=
CON-SNT-CP7911
FCH132095R4
CP-7911G=
CON-SNT-CP7911
FCH1321864E
CP-7911G=
CON-SNT-CP7911
FCH1321865X
CP-7911G=
CON-SNT-CP7911
FCH1320973C
CP-7911G=
CON-SNT-CP7911
FCH13198SRF
CP-7911G=
CON-SNT-CP7911
FCH13198SY7
CP-7911G=
CON-SNT-CP7911
FCH13198SY8
CP-7911G=
CON-SNT-CP7911
FCH132095VV
CP-7911G=
CON-SNT-CP7911
FCH13528NNV
CP-7911G=
CON-SNT-CP7911
FCH132097NW
CP-7911G=
CON-SNT-CP7911
FCH1320972L
CP-7911G=
CON-SNT-CP7911
FCH132095RP
CP-7911G=
CON-SNT-CP7911
FCH1320989K
CP-7911G=
CON-SNT-CP7911
FCH13198SUL
CP-7911G=
CON-SNT-CP7911
FCH1321865V
CP-7911G=
CON-SNT-CP7911
FCH13218622
CP-7911G=
CON-SNT-CP7911
FCH13198SYA
Page 60 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7911G=
CON-SNT-CP7911
FCH132096GS
CP-7911G=
CON-SNT-CP7911
FCH1321866A
CP-7911G=
CON-SNT-CP7911
FCH13528W9T
CP-7911G=
CON-SNT-CP7911
FCH132185Z8
CP-7911G=
CON-SNT-CP7911
FCH1321867E
CP-7911G=
CON-SNT-CP7911
FCH132185ZU
CP-7911G=
CON-SNT-CP7911
FCH132186P4
CP-7911G=
CON-SNT-CP7911
FCH13198SW0
CP-7911G=
CON-SNT-CP7911
FCH132097UU
CP-7911G=
CON-SNT-CP7911
FCH1320987J
CP-7911G=
CON-SNT-CP7911
FCH132097VQ
CP-7911G=
CON-SNT-CP7911
FCH13218630
CP-7911G=
CON-SNT-CP7911
FCH132185QE
CP-7911G=
CON-SNT-CP7911
FCH13528XLV
CP-7911G=
CON-SNT-CP7911
FCH13198SNM
CP-7911G=
CON-SNT-CP7911
FCH132185MV
CP-7911G=
CON-SNT-CP7911
FCH132097MV
CP-7911G=
CON-SNT-CP7911
FCH132185R2
CP-7911G=
CON-SNT-CP7911
FCH13198SSZ
CP-7911G=
CON-SNT-CP7911
FCH132186DY
CP-7911G=
CON-SNT-CP7911
FCH132096F3
CP-7911G=
CON-SNT-CP7911
FCH13208PYW
CP-7911G=
CON-SNT-CP7911
FCH13209735
CP-7911G=
CON-SNT-CP7911
FCH1321866P
CP-7911G=
CON-SNT-CP7911
FCH13528XUW
CP-7911G=
CON-SNT-CP7911
FCH13218672
CP-7911G=
CON-SNT-CP7911
FCH13209883
CP-7911G=
CON-SNT-CP7911
FCH132095TH
CP-7911G=
CON-SNT-CP7911
FCH1321854D
CP-7911G=
CON-SNT-CP7911
FCH132186J2
CP-7911G=
CON-SNT-CP7911
FCH1321867F
CP-7911G=
CON-SNT-CP7911
FCH132186KR
CP-7911G=
CON-SNT-CP7911
FCH132185NX
CP-7911G=
CON-SNT-CP7911
FCH1320972D
CP-7911G=
CON-SNT-CP7911
FCH132185MR
CP-7911G=
CON-SNT-CP7911
FCH13528XAV
CP-7911G=
CON-SNT-CP7911
FCH13198SQB
CP-7911G=
CON-SNT-CP7911
FCH13198SR5
Page 61 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7911G=
CON-SNT-CP7911
FCH132186FB
CP-7911G=
CON-SNT-CP7911
FCH13198SP7
CP-7911G=
CON-SNT-CP7911
FCH13528X6P
CP-7911G=
CON-SNT-CP7911
FCH13528XUM
CP-7911G=
CON-SNT-CP7911
FCH13528VN5
CP-7911G=
CON-SNT-CP7911
FCH13528XUQ
CP-7911G=
CON-SNT-CP7911
FCH13528XPT
CP-7911G=
CON-SNT-CP7911
FCH13528MEX
CP-7911G=
CON-SNT-CP7911
FCH13528WA4
CP-7911G=
CON-SNT-CP7911
FCH13528XQ3
CP-7911G=
CON-SNT-CP7911
FCH13528XUL
CP-7911G=
CON-SNT-CP7911
FCH13528VQ2
CP-7911G=
CON-SNT-CP7911
FCH13528WK1
CP-7911G=
CON-SNT-CP7911
FCH1351A1FF
CP-7911G=
CON-SNT-CP7911
FCH13389G7T
CP-7911G=
CON-SNT-CP7911
FCH1351A1S1
CP-7916=
CON-SNT-CP7916
FCH13299Z17
CP-7916=
CON-SNT-CP7916
FCH13479UBE
CP-7916=
CON-SNT-CP7916
FCH13479UJQ
CP-7916=
CON-SNT-CP7916
FCH13479U3L
CP-7916=
CON-SNT-CP7916
FCH13479U7P
CP-7916=
CON-SNT-CP7916
FCH13479U37
CP-7916=
CON-SNT-CP7916
FCH1348A3CD
CP-7916=
CON-SNT-CP7916
FCH13519XPB
CP-7916=
CON-SNT-CP7916
FCH1348A379
CP-7916=
CON-SNT-CP7916
FCH1348A3AH
CP-7916=
CON-SNT-CP7916
FCH1348A2WP
CP-7916=
CON-SNT-CP7916
FCH1348A3DW
CP-7916=
CON-SNT-CP7916
FCH1348A37W
CP-7916=
CON-SNT-CP7916
FCH1348A2WV
CP-7916=
CON-SNT-CP7916
FCH1348A37M
CP-7916=
CON-SNT-CP7916
FCH13529U9C
CP-7916=
CON-SNT-CP7916
FCH13529TN6
CP-7916=
CON-SNT-CP7916
FCH13529UGN
CP-7916=
CON-SNT-CP7916
FCH1330B5H0
CP-7916=
CON-SNT-CP7916
FCH13299YL4
CP-7916=
CON-SNT-CP7916
FCH133180UK
CP-7916=
CON-SNT-CP7916
FCH133180XM
Page 62 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7916=
CON-SNT-CP7916
FCH1331810P
CP-7916=
CON-SNT-CP7916
FCH1331811Y
CP-7916=
CON-SNT-CP7916
FCH1330B5T0
CP-7916=
CON-SNT-CP7916
FCH133180YU
CP-7916=
CON-SNT-CP7916
FCH1331812W
CP-7916=
CON-SNT-CP7916
FCH133180X8
CP-7916=
CON-SNT-CP7916
FCH1337875S
CP-7916=
CON-SNT-CP7916
FCH133787MJ
CP-7916=
CON-SNT-CP7916
FCH13378771
CP-7916=
CON-SNT-CP7916
FCH133787AC
CP-7916=
CON-SNT-CP7916
FCH133786VP
CP-7916=
CON-SNT-CP7916
FCH133786YM
CP-7916=
CON-SNT-CP7916
FCH13519XLJ
CP-7916=
CON-SNT-CP7916
FCH13519XM3
CP-7916=
CON-SNT-CP7916
FCH13248A3M
CP-7916=
CON-SNT-CP7916
FCH13248AQ7
CP-7916=
CON-SNT-CP7916
FCH132489ZE
CP-7916=
CON-SNT-CP7916
FCH13248A1A
CP-7916=
CON-SNT-CP7916
FCH13248ADH
CP-7916=
CON-SNT-CP7916
FCH13519XVR
CP-7916=
CON-SNT-CP7916
FCH13248AED
CP-7916=
CON-SNT-CP7916
FCH132489ZB
CP-7916=
CON-SNT-CP7916
FCH13248ABY
CP-7916=
CON-SNT-CP7916
FCH1321977Y
CP-7916=
CON-SNT-CP7916
FCH13248A6Q
CP-7916=
CON-SNT-CP7916
FCH132489Z2
CP-7916=
CON-SNT-CP7916
FCH132197EM
CP-7916=
CON-SNT-CP7916
FCH13248AEB
CP-7916=
CON-SNT-CP7916
FCH13248AMT
CP-7916=
CON-SNT-CP7916
FCH13248A9Q
CP-7916=
CON-SNT-CP7916
FCH13519XSR
CP-7916=
CON-SNT-CP7916
FCH13248AE6
CP-7916=
CON-SNT-CP7916
FCH13248ABQ
CP-7916=
CON-SNT-CP7916
FCH13248A4D
CP-7916=
CON-SNT-CP7916
FCH13248A6M
CP-7916=
CON-SNT-CP7916
FCH132489YZ
CP-7916=
CON-SNT-CP7916
FCH13248ADZ
CP-7916=
CON-SNT-CP7916
FCH13248AE9
Page 63 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7916=
CON-SNT-CP7916
FCH13248A1Q
CP-7916=
CON-SNT-CP7916
FCH13248ARX
CP-7916=
CON-SNT-CP7916
FCH1321974W
CP-7916=
CON-SNT-CP7916
FCH13519XQ3
CP-7916=
CON-SNT-CP7916
FCH13248A6A
CP-7916=
CON-SNT-CP7916
FCH132489ZP
CP-7916=
CON-SNT-CP7916
FCH13248AKV
CP-7916=
CON-SNT-CP7916
FCH13248AFT
CP-7916=
CON-SNT-CP7916
FCH13248ARM
CP-7916=
CON-SNT-CP7916
FCH13248AA8
CP-7916=
CON-SNT-CP7916
FCH13248AAD
CP-7916=
CON-SNT-CP7916
FCH13248ARC
CP-7916=
CON-SNT-CP7916
FCH13248AA0
CP-7916=
CON-SNT-CP7916
FCH13248AJR
CP-7916=
CON-SNT-CP7916
FCH13519XV8
CP-7916=
CON-SNT-CP7916
FCH13248ARP
CP-7916=
CON-SNT-CP7916
FCH13248ANY
CP-7916=
CON-SNT-CP7916
FCH13248AGT
CP-7916=
CON-SNT-CP7916
FCH13248AGM
CP-7916=
CON-SNT-CP7916
FCH13248AQL
CP-7916=
CON-SNT-CP7916
FCH13248AFC
CP-7916=
CON-SNT-CP7916
FCH13248ACB
CP-7916=
CON-SNT-CP7916
FCH13248AQX
CP-7916=
CON-SNT-CP7916
FCH13248ADM
CP-7916=
CON-SNT-CP7916
FCH13248AGZ
CP-7916=
CON-SNT-CP7916
FCH13519XQ7
CP-7916=
CON-SNT-CP7916
FCH13248AGH
CP-7916=
CON-SNT-CP7916
FCH13248ALH
CP-7916=
CON-SNT-CP7916
FCH13248APZ
CP-7916=
CON-SNT-CP7916
FCH13248A5S
CP-7916=
CON-SNT-CP7916
FCH13248A0T
CP-7916=
CON-SNT-CP7916
FCH13519XUX
CP-7916=
CON-SNT-CP7916
FCH13519XQC
CP-7916=
CON-SNT-CP7916
FCH13519XUH
CP-7916=
CON-SNT-CP7916
FCH13519XRD
CP-7916=
CON-SNT-CP7916
FCH13519XQ4
CP-7916=
CON-SNT-CP7916
FCH13519XL0
CP-7916=
CON-SNT-CP7916
FCH13519XTM
Page 64 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7916=
CON-SNT-CP7916
FCH13519XLA
CP-7916=
CON-SNT-CP7916
FCH13519XRA
CP-7916=
CON-SNT-CP7916
FCH13519XQD
CP-7921G-A-K9=
CON-SNT-CP7921
IAC1324012T
CP-7921G-A-K9=
CON-SNT-CP7921
IAC1324018M
CP-7921G-A-K9=
CON-SNT-CP7921
IAC132400VU
CP-7921G-A-K9=
CON-SNT-CP7921
IAC132401LZ
CP-7921G-A-K9=
CON-SNT-CP7921
IAC132400VV
CP-7921G-A-K9=
CON-SNT-CP7921
IAC132400D1
CP-7937G=
CON-SNT-CP7937
0004F2E6C18B
CP-7937G=
CON-SNT-CP7937
0004F2E6C23D
CP-7937G=
CON-SNT-CP7937
0004F2E6C19E
CP-7937G=
CON-SNT-CP7937
0004F2E6C10E
CP-7937G=
CON-SNT-CP7937
0004F2E6283B
CP-7937G=
CON-SNT-CP7937
0004F2E627CD
CP-7937G=
CON-SNT-CP7937
0004F2E62A65
CP-7937G=
CON-SNT-CP7937
0004F2E6257F
CP-7937G=
CON-SNT-CP7937
0004F2E62580
CP-7937G=
CON-SNT-CP7937
0004F2E62606
CP-7937G=
CON-SNT-CP7937
0004F2E62552
CP-7937G=
CON-SNT-CP7937
0004F2E62A09
CP-7937G=
CON-SNT-CP7937
0004F2E6269C
CP-7937G=
CON-SNT-CP7937
0004F2E62A57
CP-7937G=
CON-SNT-CP7937
0004F2E629C4
CP-7937G=
CON-SNT-CP7937
0004F2E6292F
CP-7937G=
CON-SNT-CP7937
0004F2E628F5
CP-7937G=
CON-SNT-CP7937
0004F2E6299B
CP-7937G=
CON-SNT-CP7937
0004F2E1E3F9
CP-7937G=
CON-SNT-CP7937
0004F2E1E3B3
CP-7937G=
CON-SNT-CP7937
0004F2E1E5B4
CP-7937G=
CON-SNT-CP7937
0004F2E1E615
CP-7937G=
CON-SNT-CP7937
0004F2E1E5D7
CP-7937G=
CON-SNT-CP7937
0004F2E628DD
CP-7937G=
CON-SNT-CP7937
0004F2E62886
CP-7937G=
CON-SNT-CP7937
0004F2E628DE
CP-7937G=
CON-SNT-CP7937
0004F2E626C6
CP-7937G=
CON-SNT-CP7937
0004F2E62912
CP-7937G=
CON-SNT-CP7937
0004F2E629ED
Page 65 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH1327AFG4
CP-7965G=
CON-SNT-CP7965
FCH13279591
CP-7965G=
CON-SNT-CP7965
FCH1327AFAD
CP-7965G=
CON-SNT-CP7965
FCH13259RAZ
CP-7965G=
CON-SNT-CP7965
FCH1327AF9B
CP-7965G=
CON-SNT-CP7965
FCH13259NMH
CP-7965G=
CON-SNT-CP7965
FCH13259RPW
CP-7965G=
CON-SNT-CP7965
FCH1327969X
CP-7965G=
CON-SNT-CP7965
FCH13259RG0
CP-7965G=
CON-SNT-CP7965
FCH132794LK
CP-7965G=
CON-SNT-CP7965
FCH132794VP
CP-7965G=
CON-SNT-CP7965
FCH1327ACFN
CP-7965G=
CON-SNT-CP7965
FCH132495ZX
CP-7965G=
CON-SNT-CP7965
FCH1327AFAV
CP-7965G=
CON-SNT-CP7965
FCH1327AFFK
CP-7965G=
CON-SNT-CP7965
FCH132495K2
CP-7965G=
CON-SNT-CP7965
FCH132494Y3
CP-7965G=
CON-SNT-CP7965
FCH1324956X
CP-7965G=
CON-SNT-CP7965
FCH132495K3
CP-7965G=
CON-SNT-CP7965
FCH132794X3
CP-7965G=
CON-SNT-CP7965
FCH1327AFM8
CP-7965G=
CON-SNT-CP7965
FCH1327AFGJ
CP-7965G=
CON-SNT-CP7965
FCH132794WL
CP-7965G=
CON-SNT-CP7965
FCH132794MH
CP-7965G=
CON-SNT-CP7965
FCH132795D3
CP-7965G=
CON-SNT-CP7965
FCH1327965A
CP-7965G=
CON-SNT-CP7965
FCH132794XM
CP-7965G=
CON-SNT-CP7965
FCH132794UA
CP-7965G=
CON-SNT-CP7965
FCH1327AFE9
CP-7965G=
CON-SNT-CP7965
FCH132794SA
CP-7965G=
CON-SNT-CP7965
FCH132794KL
CP-7965G=
CON-SNT-CP7965
FCH1327952C
CP-7965G=
CON-SNT-CP7965
FCH132795VW
CP-7965G=
CON-SNT-CP7965
FCH13259N9M
CP-7965G=
CON-SNT-CP7965
FCH132794V0
CP-7965G=
CON-SNT-CP7965
FCH13259NMX
CP-7965G=
CON-SNT-CP7965
FCH1327956V
CP-7965G=
CON-SNT-CP7965
FCH13259N60
Page 66 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH1327ACF4
CP-7965G=
CON-SNT-CP7965
FCH13259N9E
CP-7965G=
CON-SNT-CP7965
FCH13259NK4
CP-7965G=
CON-SNT-CP7965
FCH1327AFJH
CP-7965G=
CON-SNT-CP7965
FCH1327AFHP
CP-7965G=
CON-SNT-CP7965
FCH1327AFLF
CP-7965G=
CON-SNT-CP7965
FCH1327AFHG
CP-7965G=
CON-SNT-CP7965
FCH1327AFBY
CP-7965G=
CON-SNT-CP7965
FCH1327AFAQ
CP-7965G=
CON-SNT-CP7965
FCH132794RV
CP-7965G=
CON-SNT-CP7965
FCH13279749
CP-7965G=
CON-SNT-CP7965
FCH1324956Z
CP-7965G=
CON-SNT-CP7965
FCH1324956R
CP-7965G=
CON-SNT-CP7965
FCH13259NX0
CP-7965G=
CON-SNT-CP7965
FCH132494ZS
CP-7965G=
CON-SNT-CP7965
FCH132592U5
CP-7965G=
CON-SNT-CP7965
FCH132794RD
CP-7965G=
CON-SNT-CP7965
FCH13259NBR
CP-7965G=
CON-SNT-CP7965
FCH1327959H
CP-7965G=
CON-SNT-CP7965
FCH132794NA
CP-7965G=
CON-SNT-CP7965
FCH132794PF
CP-7965G=
CON-SNT-CP7965
FCH132794LJ
CP-7965G=
CON-SNT-CP7965
FCH132794T5
CP-7965G=
CON-SNT-CP7965
FCH132794Z2
CP-7965G=
CON-SNT-CP7965
FCH13279647
CP-7965G=
CON-SNT-CP7965
FCH1327AFCR
CP-7965G=
CON-SNT-CP7965
FCH1327950J
CP-7965G=
CON-SNT-CP7965
FCH132794Z6
CP-7965G=
CON-SNT-CP7965
FCH132794WJ
CP-7965G=
CON-SNT-CP7965
FCH132794KC
CP-7965G=
CON-SNT-CP7965
FCH1324954C
CP-7965G=
CON-SNT-CP7965
FCH132495KK
CP-7965G=
CON-SNT-CP7965
FCH1327AFF5
CP-7965G=
CON-SNT-CP7965
FCH1327AFA5
CP-7965G=
CON-SNT-CP7965
FCH13279509
CP-7965G=
CON-SNT-CP7965
FCH1327952S
CP-7965G=
CON-SNT-CP7965
FCH13279544
CP-7965G=
CON-SNT-CP7965
FCH1327AFHT
Page 67 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH1327AF9C
CP-7965G=
CON-SNT-CP7965
FCH1327965B
CP-7965G=
CON-SNT-CP7965
FCH132794ZD
CP-7965G=
CON-SNT-CP7965
FCH1327AFG5
CP-7965G=
CON-SNT-CP7965
FCH132794MF
CP-7965G=
CON-SNT-CP7965
FCH132796N4
CP-7965G=
CON-SNT-CP7965
FCH132794Y4
CP-7965G=
CON-SNT-CP7965
FCH132794X6
CP-7965G=
CON-SNT-CP7965
FCH1327AFFN
CP-7965G=
CON-SNT-CP7965
FCH1327950R
CP-7965G=
CON-SNT-CP7965
FCH1327AFCB
CP-7965G=
CON-SNT-CP7965
FCH13279660
CP-7965G=
CON-SNT-CP7965
FCH1327AFAB
CP-7965G=
CON-SNT-CP7965
FCH1327AFLH
CP-7965G=
CON-SNT-CP7965
FCH132794XD
CP-7965G=
CON-SNT-CP7965
FCH1327AF9J
CP-7965G=
CON-SNT-CP7965
FCH1327AFA2
CP-7965G=
CON-SNT-CP7965
FCH1327AFEC
CP-7965G=
CON-SNT-CP7965
FCH132794ST
CP-7965G=
CON-SNT-CP7965
FCH1327963U
CP-7965G=
CON-SNT-CP7965
FCH1327AFJC
CP-7965G=
CON-SNT-CP7965
FCH1327953S
CP-7965G=
CON-SNT-CP7965
FCH132794Q3
CP-7965G=
CON-SNT-CP7965
FCH1327AC3S
CP-7965G=
CON-SNT-CP7965
FCH1327ACGT
CP-7965G=
CON-SNT-CP7965
FCH13259NMD
CP-7965G=
CON-SNT-CP7965
FCH13259NAM
CP-7965G=
CON-SNT-CP7965
FCH13279625
CP-7965G=
CON-SNT-CP7965
FCH13259NBX
CP-7965G=
CON-SNT-CP7965
FCH132795YU
CP-7965G=
CON-SNT-CP7965
FCH1327AC3L
CP-7965G=
CON-SNT-CP7965
FCH1327ACE6
CP-7965G=
CON-SNT-CP7965
FCH1327ACFZ
CP-7965G=
CON-SNT-CP7965
FCH132795VV
CP-7965G=
CON-SNT-CP7965
FCH1327957T
CP-7965G=
CON-SNT-CP7965
FCH13248WQJ
CP-7965G=
CON-SNT-CP7965
FCH13259PLJ
CP-7965G=
CON-SNT-CP7965
FCH132593XL
Page 68 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH132592MK
CP-7965G=
CON-SNT-CP7965
FCH13259PKF
CP-7965G=
CON-SNT-CP7965
FCH132593XJ
CP-7965G=
CON-SNT-CP7965
FCH132795A8
CP-7965G=
CON-SNT-CP7965
FCH13259NCN
CP-7965G=
CON-SNT-CP7965
FCH13259NLU
CP-7965G=
CON-SNT-CP7965
FCH13259NH0
CP-7965G=
CON-SNT-CP7965
FCH132794U5
CP-7965G=
CON-SNT-CP7965
FCH13259NJ9
CP-7965G=
CON-SNT-CP7965
FCH1327962E
CP-7965G=
CON-SNT-CP7965
FCH13259Q40
CP-7965G=
CON-SNT-CP7965
FCH13259PLE
CP-7965G=
CON-SNT-CP7965
FCH13259NND
CP-7965G=
CON-SNT-CP7965
FCH1327AFN2
CP-7965G=
CON-SNT-CP7965
FCH1327964C
CP-7965G=
CON-SNT-CP7965
FCH13259NAS
CP-7965G=
CON-SNT-CP7965
FCH13259NNW
CP-7965G=
CON-SNT-CP7965
FCH1327AC4C
CP-7965G=
CON-SNT-CP7965
FCH1327AC4H
CP-7965G=
CON-SNT-CP7965
FCH132593T7
CP-7965G=
CON-SNT-CP7965
FCH13259PMC
CP-7965G=
CON-SNT-CP7965
FCH13259PFA
CP-7965G=
CON-SNT-CP7965
FCH13259QWM
CP-7965G=
CON-SNT-CP7965
FCH1324950D
CP-7965G=
CON-SNT-CP7965
FCH132593A3
CP-7965G=
CON-SNT-CP7965
FCH132593EY
CP-7965G=
CON-SNT-CP7965
FCH13249623
CP-7965G=
CON-SNT-CP7965
FCH132495SX
CP-7965G=
CON-SNT-CP7965
FCH13259PTH
CP-7965G=
CON-SNT-CP7965
FCH1327956D
CP-7965G=
CON-SNT-CP7965
FCH132795ZF
CP-7965G=
CON-SNT-CP7965
FCH132795AH
CP-7965G=
CON-SNT-CP7965
FCH1327AC29
CP-7965G=
CON-SNT-CP7965
FCH13279620
CP-7965G=
CON-SNT-CP7965
FCH132795VR
CP-7965G=
CON-SNT-CP7965
FCH1327AFMX
CP-7965G=
CON-SNT-CP7965
FCH13259QV2
CP-7965G=
CON-SNT-CP7965
FCH13259PLY
Page 69 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH13259PHS
CP-7965G=
CON-SNT-CP7965
FCH13259415
CP-7965G=
CON-SNT-CP7965
FCH13259P0T
CP-7965G=
CON-SNT-CP7965
FCH132495M0
CP-7965G=
CON-SNT-CP7965
FCH13259R5M
CP-7965G=
CON-SNT-CP7965
FCH13249684
CP-7965G=
CON-SNT-CP7965
FCH1327AC2S
CP-7965G=
CON-SNT-CP7965
FCH1327ACGM
CP-7965G=
CON-SNT-CP7965
FCH13259N83
CP-7965G=
CON-SNT-CP7965
FCH13259N91
CP-7965G=
CON-SNT-CP7965
FCH13259N69
CP-7965G=
CON-SNT-CP7965
FCH132795VS
CP-7965G=
CON-SNT-CP7965
FCH1327957A
CP-7965G=
CON-SNT-CP7965
FCH13259PJM
CP-7965G=
CON-SNT-CP7965
FCH13249610
CP-7965G=
CON-SNT-CP7965
FCH13259Q73
CP-7965G=
CON-SNT-CP7965
FCH13259PLM
CP-7965G=
CON-SNT-CP7965
FCH132592V0
CP-7965G=
CON-SNT-CP7965
FCH13259N8R
CP-7965G=
CON-SNT-CP7965
FCH132795VT
CP-7965G=
CON-SNT-CP7965
FCH13259NLZ
CP-7965G=
CON-SNT-CP7965
FCH13249642
CP-7965G=
CON-SNT-CP7965
FCH13259RJA
CP-7965G=
CON-SNT-CP7965
FCH13249612
CP-7965G=
CON-SNT-CP7965
FCH132593Z0
CP-7965G=
CON-SNT-CP7965
FCH13259PP5
CP-7965G=
CON-SNT-CP7965
FCH1327AF9Z
CP-7965G=
CON-SNT-CP7965
FCH132794ZY
CP-7965G=
CON-SNT-CP7965
FCH132794XE
CP-7965G=
CON-SNT-CP7965
FCH132794YU
CP-7965G=
CON-SNT-CP7965
FCH1327AFEW
CP-7965G=
CON-SNT-CP7965
FCH1327AFFV
CP-7965G=
CON-SNT-CP7965
FCH13259RCK
CP-7965G=
CON-SNT-CP7965
FCH132495EU
CP-7965G=
CON-SNT-CP7965
FCH132495Z6
CP-7965G=
CON-SNT-CP7965
FCH1327AFHQ
CP-7965G=
CON-SNT-CP7965
FCH1327AFA0
CP-7965G=
CON-SNT-CP7965
FCH132794MS
Page 70 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH1327AF9E
CP-7965G=
CON-SNT-CP7965
FCH132794NY
CP-7965G=
CON-SNT-CP7965
FCH1327AFH9
CP-7965G=
CON-SNT-CP7965
FCH1327AF9F
CP-7965G=
CON-SNT-CP7965
FCH13259QWK
CP-7965G=
CON-SNT-CP7965
FCH132494Z2
CP-7965G=
CON-SNT-CP7965
FCH132495KL
CP-7965G=
CON-SNT-CP7965
FCH132495GA
CP-7965G=
CON-SNT-CP7965
FCH132495JS
CP-7965G=
CON-SNT-CP7965
FCH132794LN
CP-7965G=
CON-SNT-CP7965
FCH132794XF
CP-7965G=
CON-SNT-CP7965
FCH1327AF9W
CP-7965G=
CON-SNT-CP7965
FCH1327AFBE
CP-7965G=
CON-SNT-CP7965
FCH1327954G
CP-7965G=
CON-SNT-CP7965
FCH132794Z0
CP-7965G=
CON-SNT-CP7965
FCH1327AFC4
CP-7965G=
CON-SNT-CP7965
FCH13259NYH
CP-7965G=
CON-SNT-CP7965
FCH1324952H
CP-7965G=
CON-SNT-CP7965
FCH1325938D
CP-7965G=
CON-SNT-CP7965
FCH132495KH
CP-7965G=
CON-SNT-CP7965
FCH132495H9
CP-7965G=
CON-SNT-CP7965
FCH13249508
CP-7965G=
CON-SNT-CP7965
FCH13259RG4
CP-7965G=
CON-SNT-CP7965
FCH13259NYE
CP-7965G=
CON-SNT-CP7965
FCH1327ACEN
CP-7965G=
CON-SNT-CP7965
FCH132794SC
CP-7965G=
CON-SNT-CP7965
FCH1327AFLB
CP-7965G=
CON-SNT-CP7965
FCH132794PD
CP-7965G=
CON-SNT-CP7965
FCH1327AFHS
CP-7965G=
CON-SNT-CP7965
FCH1327956J
CP-7965G=
CON-SNT-CP7965
FCH13259NJ5
CP-7965G=
CON-SNT-CP7965
FCH1327AC2B
CP-7965G=
CON-SNT-CP7965
FCH1327ACG1
CP-7965G=
CON-SNT-CP7965
FCH1327AC4E
CP-7965G=
CON-SNT-CP7965
FCH1327AC26
CP-7965G=
CON-SNT-CP7965
FCH1327AC2C
CP-7965G=
CON-SNT-CP7965
FCH13248R3P
CP-7965G=
CON-SNT-CP7965
FCH132495XC
Page 71 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH132495KM
CP-7965G=
CON-SNT-CP7965
FCH13259NYM
CP-7965G=
CON-SNT-CP7965
FCH132495GB
CP-7965G=
CON-SNT-CP7965
FCH13249574
CP-7965G=
CON-SNT-CP7965
FCH1324953L
CP-7965G=
CON-SNT-CP7965
FCH13259NLJ
CP-7965G=
CON-SNT-CP7965
FCH1327AC3C
CP-7965G=
CON-SNT-CP7965
FCH1327AC3A
CP-7965G=
CON-SNT-CP7965
FCH1327AC3B
CP-7965G=
CON-SNT-CP7965
FCH132794YL
CP-7965G=
CON-SNT-CP7965
FCH132794RK
CP-7965G=
CON-SNT-CP7965
FCH13279582
CP-7965G=
CON-SNT-CP7965
FCH13259N9A
CP-7965G=
CON-SNT-CP7965
FCH1327AFD0
CP-7965G=
CON-SNT-CP7965
FCH1327950H
CP-7965G=
CON-SNT-CP7965
FCH132794RF
CP-7965G=
CON-SNT-CP7965
FCH13279508
CP-7965G=
CON-SNT-CP7965
FCH132795ZE
CP-7965G=
CON-SNT-CP7965
FCH13259N81
CP-7965G=
CON-SNT-CP7965
FCH13259N68
CP-7965G=
CON-SNT-CP7965
FCH1327957V
CP-7965G=
CON-SNT-CP7965
FCH13259NJ4
CP-7965G=
CON-SNT-CP7965
FCH13259NGL
CP-7965G=
CON-SNT-CP7965
FCH13259NNE
CP-7965G=
CON-SNT-CP7965
FCH1327ACGJ
CP-7965G=
CON-SNT-CP7965
FCH1327950S
CP-7965G=
CON-SNT-CP7965
FCH1327953W
CP-7965G=
CON-SNT-CP7965
FCH1327955C
CP-7965G=
CON-SNT-CP7965
FCH1327AFCL
CP-7965G=
CON-SNT-CP7965
FCH132795J3
CP-7965G=
CON-SNT-CP7965
FCH132495GH
CP-7965G=
CON-SNT-CP7965
FCH13249535
CP-7965G=
CON-SNT-CP7965
FCH1324954D
CP-7965G=
CON-SNT-CP7965
FCH132495GR
CP-7965G=
CON-SNT-CP7965
FCH132495JZ
CP-7965G=
CON-SNT-CP7965
FCH1324954F
CP-7965G=
CON-SNT-CP7965
FCH1324952W
CP-7965G=
CON-SNT-CP7965
FCH132495JE
Page 72 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH13259NYG
CP-7965G=
CON-SNT-CP7965
FCH13259NYD
CP-7965G=
CON-SNT-CP7965
FCH1324953E
CP-7965G=
CON-SNT-CP7965
FCH132495G4
CP-7965G=
CON-SNT-CP7965
FCH1324952F
CP-7965G=
CON-SNT-CP7965
FCH13259QJ7
CP-7965G=
CON-SNT-CP7965
FCH1325936Z
CP-7965G=
CON-SNT-CP7965
FCH132494Y2
CP-7965G=
CON-SNT-CP7965
FCH13259QLG
CP-7965G=
CON-SNT-CP7965
FCH132495GL
CP-7965G=
CON-SNT-CP7965
FCH1324952V
CP-7965G=
CON-SNT-CP7965
FCH132495HZ
CP-7965G=
CON-SNT-CP7965
FCH13249507
CP-7965G=
CON-SNT-CP7965
FCH132495GP
CP-7965G=
CON-SNT-CP7965
FCH132495HW
CP-7965G=
CON-SNT-CP7965
FCH1324956L
CP-7965G=
CON-SNT-CP7965
FCH13249506
CP-7965G=
CON-SNT-CP7965
FCH1324952A
CP-7965G=
CON-SNT-CP7965
FCH132495GE
CP-7965G=
CON-SNT-CP7965
FCH13249505
CP-7965G=
CON-SNT-CP7965
FCH132495H8
CP-7965G=
CON-SNT-CP7965
FCH1327972E
CP-7965G=
CON-SNT-CP7965
FCH1327950B
CP-7965G=
CON-SNT-CP7965
FCH1327AFF0
CP-7965G=
CON-SNT-CP7965
FCH132794VC
CP-7965G=
CON-SNT-CP7965
FCH1327AFEF
CP-7965G=
CON-SNT-CP7965
FCH1327964W
CP-7965G=
CON-SNT-CP7965
FCH132794Z5
CP-7965G=
CON-SNT-CP7965
FCH132794KE
CP-7965G=
CON-SNT-CP7965
FCH1327AFB2
CP-7965G=
CON-SNT-CP7965
FCH1327954Y
CP-7965G=
CON-SNT-CP7965
FCH13279523
CP-7965G=
CON-SNT-CP7965
FCH1327AFEH
CP-7965G=
CON-SNT-CP7965
FCH1327AFBT
CP-7965G=
CON-SNT-CP7965
FCH1327AFC7
CP-7965G=
CON-SNT-CP7965
FCH1327AFG3
CP-7965G=
CON-SNT-CP7965
FCH1327AF9P
CP-7965G=
CON-SNT-CP7965
FCH132794PJ
Page 73 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH1327966Z
CP-7965G=
CON-SNT-CP7965
FCH1327950F
CP-7965G=
CON-SNT-CP7965
FCH1327AFBH
CP-7965G=
CON-SNT-CP7965
FCH1327AFGY
CP-7965G=
CON-SNT-CP7965
FCH13279575
CP-7965G=
CON-SNT-CP7965
FCH132794MJ
CP-7965G=
CON-SNT-CP7965
FCH1327ACDU
CP-7965G=
CON-SNT-CP7965
FCH1327AC2V
CP-7965G=
CON-SNT-CP7965
FCH13259N8Q
CP-7965G=
CON-SNT-CP7965
FCH1327ACDN
CP-7965G=
CON-SNT-CP7965
FCH1327950A
CP-7965G=
CON-SNT-CP7965
FCH1327AFE4
CP-7965G=
CON-SNT-CP7965
FCH132794YM
CP-7965G=
CON-SNT-CP7965
FCH132794U1
CP-7965G=
CON-SNT-CP7965
FCH132495HB
CP-7965G=
CON-SNT-CP7965
FCH13259NYL
CP-7965G=
CON-SNT-CP7965
FCH1324956W
CP-7965G=
CON-SNT-CP7965
FCH1324957B
CP-7965G=
CON-SNT-CP7965
FCH1327950M
CP-7965G=
CON-SNT-CP7965
FCH1327AF9K
CP-7965G=
CON-SNT-CP7965
FCH1327AFC0
CP-7965G=
CON-SNT-CP7965
FCH1327950D
CP-7965G=
CON-SNT-CP7965
FCH132794ZC
CP-7965G=
CON-SNT-CP7965
FCH1327956E
CP-7965G=
CON-SNT-CP7965
FCH1327AFD7
CP-7965G=
CON-SNT-CP7965
FCH13279568
CP-7965G=
CON-SNT-CP7965
FCH1327AFHK
CP-7965G=
CON-SNT-CP7965
FCH1327AFE2
CP-7965G=
CON-SNT-CP7965
FCH132794VN
CP-7965G=
CON-SNT-CP7965
FCH1327AFKV
CP-7965G=
CON-SNT-CP7965
FCH1327AFH4
CP-7965G=
CON-SNT-CP7965
FCH132794SB
CP-7965G=
CON-SNT-CP7965
FCH1327952P
CP-7965G=
CON-SNT-CP7965
FCH1327AFK9
CP-7965G=
CON-SNT-CP7965
FCH1327AFLZ
CP-7965G=
CON-SNT-CP7965
FCH1327955S
CP-7965G=
CON-SNT-CP7965
FCH1327AFC3
CP-7965G=
CON-SNT-CP7965
FCH132795VX
Page 74 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH1327ACFH
CP-7965G=
CON-SNT-CP7965
FCH1327ACE4
CP-7965G=
CON-SNT-CP7965
FCH1327AFBN
CP-7965G=
CON-SNT-CP7965
FCH1327AFGN
CP-7965G=
CON-SNT-CP7965
FCH1327AFAN
CP-7965G=
CON-SNT-CP7965
FCH1327952V
CP-7965G=
CON-SNT-CP7965
FCH132794KK
CP-7965G=
CON-SNT-CP7965
FCH132794SE
CP-7965G=
CON-SNT-CP7965
FCH1327952L
CP-7965G=
CON-SNT-CP7965
FCH1327964B
CP-7965G=
CON-SNT-CP7965
FCH1327963C
CP-7965G=
CON-SNT-CP7965
FCH1327AFLA
CP-7965G=
CON-SNT-CP7965
FCH1327963D
CP-7965G=
CON-SNT-CP7965
FCH132794YT
CP-7965G=
CON-SNT-CP7965
FCH1327AFD6
CP-7965G=
CON-SNT-CP7965
FCH13279507
CP-7965G=
CON-SNT-CP7965
FCH1327956T
CP-7965G=
CON-SNT-CP7965
FCH1327ACDZ
CP-7965G=
CON-SNT-CP7965
FCH13259NMJ
CP-7965G=
CON-SNT-CP7965
FCH1327959U
CP-7965G=
CON-SNT-CP7965
FCH132795X7
CP-7965G=
CON-SNT-CP7965
FCH1327AC4F
CP-7965G=
CON-SNT-CP7965
FCH13259NLA
CP-7965G=
CON-SNT-CP7965
FCH13259NB7
CP-7965G=
CON-SNT-CP7965
FCH13259N7V
CP-7965G=
CON-SNT-CP7965
FCH1327AC31
CP-7965G=
CON-SNT-CP7965
FCH1327AC2U
CP-7965G=
CON-SNT-CP7965
FCH13259NBF
CP-7965G=
CON-SNT-CP7965
FCH1327ACFD
CP-7965G=
CON-SNT-CP7965
FCH1327961W
CP-7965G=
CON-SNT-CP7965
FCH132795AF
CP-7965G=
CON-SNT-CP7965
FCH1327AFN7
CP-7965G=
CON-SNT-CP7965
FCH132795ZC
CP-7965G=
CON-SNT-CP7965
FCH1327954S
CP-7965G=
CON-SNT-CP7965
FCH132794XA
CP-7965G=
CON-SNT-CP7965
FCH1327AFAA
CP-7965G=
CON-SNT-CP7965
FCH1327ACF2
CP-7965G=
CON-SNT-CP7965
FCH132795ZD
Page 75 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH13259NB4
CP-7965G=
CON-SNT-CP7965
FCH132795AC
CP-7965G=
CON-SNT-CP7965
FCH132795YS
CP-7965G=
CON-SNT-CP7965
FCH1327957N
CP-7965G=
CON-SNT-CP7965
FCH13259N7T
CP-7965G=
CON-SNT-CP7965
FCH1327958G
CP-7965G=
CON-SNT-CP7965
FCH13279624
CP-7965G=
CON-SNT-CP7965
FCH1327950N
CP-7965G=
CON-SNT-CP7965
FCH13279527
CP-7965G=
CON-SNT-CP7965
FCH132795D4
CP-7965G=
CON-SNT-CP7965
FCH132795SN
CP-7965G=
CON-SNT-CP7965
FCH1327AFL4
CP-7965G=
CON-SNT-CP7965
FCH13279547
CP-7965G=
CON-SNT-CP7965
FCH132794XK
CP-7965G=
CON-SNT-CP7965
FCH1327AFC8
CP-7965G=
CON-SNT-CP7965
FCH13259RFU
CP-7965G=
CON-SNT-CP7965
FCH13249570
CP-7965G=
CON-SNT-CP7965
FCH13259QVF
CP-7965G=
CON-SNT-CP7965
FCH13259QNW
CP-7965G=
CON-SNT-CP7965
FCH132794N8
CP-7965G=
CON-SNT-CP7965
FCH1327AFA4
CP-7965G=
CON-SNT-CP7965
FCH1327AFBK
CP-7965G=
CON-SNT-CP7965
FCH13279671
CP-7965G=
CON-SNT-CP7965
FCH1327AFCE
CP-7965G=
CON-SNT-CP7965
FCH132794YS
CP-7965G=
CON-SNT-CP7965
FCH132495KF
CP-7965G=
CON-SNT-CP7965
FCH132495JQ
CP-7965G=
CON-SNT-CP7965
FCH132495FR
CP-7965G=
CON-SNT-CP7965
FCH1324953F
CP-7965G=
CON-SNT-CP7965
FCH1327955H
CP-7965G=
CON-SNT-CP7965
FCH132794TZ
CP-7965G=
CON-SNT-CP7965
FCH1327AFDX
CP-7965G=
CON-SNT-CP7965
FCH1327953Q
CP-7965G=
CON-SNT-CP7965
FCH132794MD
CP-7965G=
CON-SNT-CP7965
FCH13279506
CP-7965G=
CON-SNT-CP7965
FCH1327956G
CP-7965G=
CON-SNT-CP7965
FCH1327AFEL
CP-7965G=
CON-SNT-CP7965
FCH13279561
Page 76 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7965G=
CON-SNT-CP7965
FCH1327964D
CP-7965G=
CON-SNT-CP7965
FCH1327956P
CP-7965G=
CON-SNT-CP7965
FCH132795AJ
CP-7965G=
CON-SNT-CP7965
FCH1327957X
CP-7965G=
CON-SNT-CP7965
FCH13259NN3
CP-7965G=
CON-SNT-CP7965
FCH13259NMG
CP-7965G=
CON-SNT-CP7965
FCH13259N92
CP-7965G=
CON-SNT-CP7965
FCH132794ME
CP-7965G=
CON-SNT-CP7965
FCH13259NLS
CP-7965G=
CON-SNT-CP7965
FCH1327958C
CP-7965G=
CON-SNT-CP7965
FCH13259N9K
CP-7965G=
CON-SNT-CP7965
FCH132794Y9
CP-7965G=
CON-SNT-CP7965
FCH1327955T
CP-7965G=
CON-SNT-CP7965
FCH1327952J
CP-7965G=
CON-SNT-CP7965
FCH1327952T
CP-7965G=
CON-SNT-CP7965
FCH1327AFFL
CP-7965G=
CON-SNT-CP7965
FCH1327953V
CP-7965G=
CON-SNT-CP7965
FCH1327953G
CP-7965G=
CON-SNT-CP7965
FCH1327AFJ8
CP-7965G=
CON-SNT-CP7965
FCH12309E9H
CP-7965G=
CON-SNT-CP7965
FCH13078R7G
CP-7965G=
CON-SNT-CP7965
FCH1302CM48
CP-7975G=
CON-SNT-CP7975
FCH13268W05
CP-7975G=
CON-SNT-CP7975
FCH13259UK6
CP-7975G=
CON-SNT-CP7975
FCH13268WB6
CP-7975G=
CON-SNT-CP7975
FCH13268WLP
CP-7975G=
CON-SNT-CP7975
FCH13259UJ9
CP-7975G=
CON-SNT-CP7975
FCH13268VTL
CP-7975G=
CON-SNT-CP7975
FCH13268VXS
CP-7975G=
CON-SNT-CP7975
FCH13268W80
CP-7975G=
CON-SNT-CP7975
FCH13268VWV
CP-7975G=
CON-SNT-CP7975
FCH13268W41
CP-7975G=
CON-SNT-CP7975
FCH13268XJ3
CP-7975G=
CON-SNT-CP7975
FCH13268WF3
CP-7975G=
CON-SNT-CP7975
FCH13268W43
CP-7975G=
CON-SNT-CP7975
FCH13268WDQ
CP-7975G=
CON-SNT-CP7975
FCH13268WPF
CP-7975G=
CON-SNT-CP7975
FCH13268Y7K
Page 77 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-7975G=
CON-SNT-CP7975
FCH13268WBU
CP-7975G=
CON-SNT-CP7975
FCH13268VS2
CP-7975G=
CON-SNT-CP7975
FCH13268W0S
CP-7975G=
CON-SNT-CP7975
FCH13268WFE
CP-7975G=
CON-SNT-CP7975
FCH13268W5T
CP-7975G=
CON-SNT-CP7975
FCH13268W2D
CP-7975G=
CON-SNT-CP7975
FCH13268WGJ
CP-7975G=
CON-SNT-CP7975
FCH13268WLJ
CP-7975G=
CON-SNT-CP7975
FCH13268W0C
CP-7975G=
CON-SNT-CP7975
FCH13268WWL
CP-7975G=
CON-SNT-CP7975
FCH13268W5C
CP-7975G=
CON-SNT-CP7975
FCH13268XBS
CP-7975G=
CON-SNT-CP7975
FCH13268W4Y
CP-7975G=
CON-SNT-CP7975
FCH13268VZT
CP-7975G=
CON-SNT-CP7975
FCH13268W4J
CP-7975G=
CON-SNT-CP7975
FCH13268W5J
CP-7975G=
CON-SNT-CP7975
FCH13268WNN
CP-7975G=
CON-SNT-CP7975
FCH13268VXA
CP-7975G=
CON-SNT-CP7975
FCH13268W5M
CP-7975G=
CON-SNT-CP7975
FCH13268VQ9
CP-7975G=
CON-SNT-CP7975
FCH13259UKL
CP-7975G=
CON-SNT-CP7975
FCH13268VZ3
CP-7975G=
CON-SNT-CP7975
FCH13268X8W
CP-7975G=
CON-SNT-CP7975
FCH13268VZ0
CP-7975G=
CON-SNT-CP7975
FCH13268XL7
CP-7975G=
CON-SNT-CP7975
FCH13268VQR
CP-7975G=
CON-SNT-CP7975
FCH13259UJL
CP-7975G=
CON-SNT-CP7975
FCH13259UK8
CP-7975G=
CON-SNT-CP7975
FCH13268W0E
CP-7975G=
CON-SNT-CP7975
FCH13268WPD
CP-7975G=
CON-SNT-CP7975
FCH13268WVN
CP-7975G=
CON-SNT-CP7975
FCH13268W4S
CP-7975G=
CON-SNT-CP7975
FCH13268Y4L
CP-7975G=
CON-SNT-CP7975
FCH13259UJU
CP-DSKCH-7921G=
CON-SNT-DSK7921
IAC1324600M
CP-DSKCH-7921G=
CON-SNT-DSK7921
IAC1324606P
CP-DSKCH-7921G=
CON-SNT-DSK7921
IAC132460B8
CP-DSKCH-7921G=
CON-SNT-DSK7921
IAC13246031
Page 78 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES CP-DSKCH-7921G=
CON-SNT-DSK7921
IAC132460BY
CP-DSKCH-7921G=
CON-SNT-DSK7921
IAC132460CA
CSACSE-1113-K9
CON-SNT-CSA1113
QCF132600D5
CSACSE-1113-K9
CON-SNT-CSA1113
QCF132600D4
MCS-7835-H2-IPC2
CON-SNT-3H2IPC2
2UX9300FKX
MCS-7835-H2-RC2
CON-SNT-MS7H2RC2
2UX93101ME
MCS-7835-H2-RC2
CON-SNT-MS7H2RC2
2UX93101M8
MCS-7835-H2-RC2
CON-SNT-MS7H2RC2
2UX93101MD
MCS7835I2-K9-UCB1A
CON-SNT-35I21A
KQVHHRZ
MCS7835I2-K9-UCB1A
CON-SNT-35I21A
KQVBCBR
MCS-7845-H2-RC1
CON-SNT-45H2RC1
2UX92402AZ
MP-3545MS-A
CON-SNT-MP3545MA
931080003
MP-3545MS-CHAS
CON-SNT-MP3545CH
933080026
MP-SMARTBLADE
CON-SNT-MPSMTBLD
1108248393
N2K-C2148T-1GE
CON-SNT-N2148
FOX1352GYKE
N2K-C2148T-1GE
CON-SNT-N2148
FOX1340GDUS
N2K-C2148T-1GE
CON-SNT-N2148
FOX1315G7Q4
N2K-C2148T-1GE
CON-SNT-N2148
FOX1319GLXE
N2K-C2148T-1GE
CON-SNT-N2148
FOX1315G7QK
N2K-C2148T-1GE
CON-SNT-N2148
FOX1413H2CC
N5K-C5010P-BF
CON-SNT-N5010
SSI132407NC
N5K-C5010P-BF
CON-SNT-N5010
SSI132407NJ
NAC3310-500FB-K9
CON-SNT-NAC500F
1521J59E9D4
NACMGR-20FB-K9
CON-SNT-NACM20F
1521J61E7A3
VG224
CON-SNT-VG224
FGL145010GE
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0PN
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0QR
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0PX
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0QS
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R1RS
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0PV
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R1R0
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0QN
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0PP
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1322R1AE
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0Q1
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0QZ
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R1RP
Page 79 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R1RW
WS-C3560E-24PD-S
CON-SNT-3560E2PS
FDO1323R0PZ
WS-C3560E-48PD-SF
CON-SNT-3560E4PT
FDO1323R11C
WS-C3560G-48PS-S
CON-SNT-3560G48S
FOC1324Z57J
WS-C3560G-48PS-S
CON-SNT-3560G48S
FOC1324Z567
WS-C3560X-48P-S
CON-SNT-3560X4PS
FDO1444K0KK
WS-C3560X-48P-S
CON-SNT-3560X4PS
FDO1445Z0YY
WS-C3560X-48T-S
CON-SNT-3560X4TS
FDO1446K1QS
WS-C3750G-24TS-S1U
CON-SNT-3750GS1U
FOC1325W4FJ
WS-C3750G-24TS-S1U
CON-SNT-3750GS1U
FOC1325W4FT
WS-C4507R-E
CON-SNT-C4507RE
FOX1316GK41
WS-C4507R-E
CON-SNT-C4507RE
FOX1316GK3Y
WS-SVC-FWM-1-K9
CON-SNT-WS-FWM1K9
SAD1309007T
WS-SVC-FWM-1-K9
CON-SNT-WS-FWM1K9
SAD132602MK
CISCO2901/K9
CON-SNTP-2901
FTX1641Y008
CISCO2911/K9
CON-SNTP-2911
FTX1635AL2B
DS-C9148-16P-K9
CON-SNTP-C48
AMS17080557
DS-C9148-16P-K9
CON-SNTP-C48
AMS17090463
MCS7835H2-K9-CMC1
CON-SNTP-35H2CMC1
2UX92802P3
MCS7835H2-K9-CMC1
CON-SNTP-35H2CMC1
2UX92802V3
MCS7835H2-K9-CMC1
CON-SNTP-35H2CMC1
2UX92802WC
UCS-EZ-INFRA-CHSS
CON-SNTP-EZINCHSS
FOX1742GHZ4
UCS-EZ-PERF-B200M3
CON-SNTP-EZRB20M3
FCH1801758K
UCS-EZ-PERF-B200M3
CON-SNTP-EZRB20M3
FCH18017512
UCS-EZ-PERF-B200M3
CON-SNTP-EZRB20M3
FCH1744JGMH
UCS-EZ-PERF-B200M3
CON-SNTP-EZRB20M3
FCH17447JMU
UCS-EZ-PERF-B200M3
CON-SNTP-EZRB20M3
FCH17447JJ0
UCS-EZ-PERF-B200M3
CON-SNTP-EZRB20M3
FCH17447K97
UCS-SP-INFRA-CHSS
CON-SNTP-SPINFRAC
FOX1713GD0H
UCS-SP-INFRA-FI96
CON-SNTP-SPINFI96
FOX1711H1NQ
UCS-SP-INFRA-FI96
CON-SNTP-SPINFI96
FOX1711H1NL
UCS-SP-PERF-B200M3
CON-SNTP-SPRFB200
FCH1719J6KB
UCS-SP-PERF-B200M3
CON-SNTP-SPRFB200
FCH1719J6LG
UCS-SP-PERF-B200M3
CON-SNTP-SPRFB200
FCH1719J2PC
UCS-SP-PERF-B200M3
CON-SNTP-SPRFB200
FCH1719J7V4
VS-C6509E-S720-10G
CON-SNTP-V6509E72
SMG1340N07C
VS-C6509E-S720-10G
CON-SNTP-V6509E72
SMG1340N075
WS-C3750X-12S-E
CON-SNTP-C375X12E
FDO1721P229
Page 80 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES WS-C3750X-24P-E
CON-SNTP-3750X2PE
FDO1716R1NK
WS-C3750X-24P-E
CON-SNTP-3750X2PE
FDO1716R1MR
WS-C3750X-24P-E
CON-SNTP-3750X2PE
FDO1716P04N
WS-C3750X-24P-E
CON-SNTP-3750X2PE
FDO1716R1JY
WS-C3750X-48P-E
CON-SNTP-3750X4PE
FDO1719P0K1
WS-C3750X-48P-E
CON-SNTP-3750X4PE
FDO1719P0KB
ASA5520-AIP20-K9
CON-SU3-AS2A20K9
JMX1511L15L
ASA5520-AIP20-K9
CON-SU3-AS2A20K9
JMX1326L0XX
ASA-SSM-AIP-20-K9=
CON-SU3-ASIP20K9
JAF1309AKSQ
LIC-UWL-STD1
UCSS-U-UWL-STD-1-1
L-PI2X-BASE
UCSS-UPIB-1-1
L-PI2X-LF-50
UCSS-UPIL-1-50
L-W-PI2X-50-U
UCSS-UPIL-1-50
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
Page 81 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
MP-AUDIO-UL-1
UCSS-U-MP-AUD-1-1
UNITYCN7-USR-ADDON
UCSS-U-MSG-1-1
Page 82 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES EXHIBIT B EQUIPMENT LIST FOR UPGRADING MEMORY ON EXISTING VOIP ROUTERS San Diego Unified Port District
Part # MEM2851-512D MEM3800-512D MEM2800-256CF MEM3800-256CF MEM2811-512D
Quantity 2 12 3 12 1
Description 512MB DIMM DDR DRAM for the Cisco 2851 512MB DIMM DDR DRAM for the Cisco 3800 Series 256MB CF for the Cisco 2800 Series 256MB CF for the Cisco 3800 Series 512MB DIMM DDR DRAM for the Cisco 2811
Page 83 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES EXHIBIT C PRICING FOR REPLACING EXISTING VOIP ROUTERS WITH NEW EQUIPEMNT San Diego Unified Port District
LINE# 1
2
DESCRIPTION Cisco 2951 UC Sec. Bundle, PVDM3-32, UC and SEC License P Cisco 2921/2951 AC Power Supply
2
Cisco 2951 IOS UNIVERSAL
2 4
Blank faceplate for HWIC slot on Cisco ISR Removable faceplate for SM slot on Cisco 2900,3900,4400 ISR
ISR-CCP-EXP MEM-2951512MB-DEF MEM-CF256MB SL-29-IPB-K9 SL-29-SEC-K9 SL-29-UC-K9
2 2
Cisco Config Pro Express on Router Flash 512MB DRAM (1 512MB DIMM) for Cisco 2951 ISR (Default)
2
256MB Compact Flash for Cisco 1900, 2900, 3900 ISR
2 2 2
IP Base License for Cisco 2901-2951 Security License for Cisco 2901-2951 Unified Communication License for Cisco 2901-2951
2
Insert, Packout - PI-MSE
13
PI-MSEPRMO-INSRT FL-CUBEE-5
4
Unified Border Element Enterprise License - 5 sessions
14
CAB-AC
2
AC Power Cord (North America), C13, NEMA 5-15P, 2.1m
15
CON-SNTP2951VSEC VWIC3-2MFTT1/E1 VIC2-4FXO
2 2
SMARTNET 24X7X4 Cisco 2951 Voice Sec. Bundle, UC and SEC 2-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1
2
Four-port Voice Interface Card - FXO (Universal)
VIC34FXS/DID PVDM3-32U64
2
Four-Port Voice Interface Card - FXS and DID
2
PVDM3 32-channel to 64-channel factory upgrade
C3925VSEC/K9 PWR-3900-AC S39UK915204M
6
Cisco 3925 UC Sec. Bundle, PVDM3-64, UC and SEC License P Cisco 3925/3945 AC Power Supply Cisco 3925-3945 IOS UNIVERSAL
2 3 4 5 6 7 8 9 10 11 12
16 17 18 19
20 21 22
PART# C2951VSEC/K9 PWR-2921-51AC S2951UK915204M HWIC-BLANK SM-S-BLANK
QTY 2
6 6
Page 84 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 23 24
6 6
Blank faceplate for HWIC slot on Cisco ISR Cover for empty 2nd Power Supply slot on Cisco 3925/3945
25
HWIC-BLANK RPS-COVER3900 SM-D-BLANK
6
Blank faceplate for DW slot on Cisco 2951 and 3925
26
SM-S-BLANK
12
Removable faceplate for SM slot on Cisco 2900,3900,4400 ISR
27
6
Cisco 3925/3945 Fan Assembly (Bezel included)
6
Cisco Services Performance Engine 100 for Cisco 3925 ISR
6 6
Cisco Config Pro Express on Router Flash 1GB DRAM (512MB+512MB) for Cisco 3925/3945 ISR (Default)
6
256MB Compact Flash for Cisco 1900, 2900, 3900 ISR
32
3900FANASSY C3900SPE100/K9 ISR-CCP-EXP MEM-39001GB-DEF MEM-CF256MB PVDM3-64
6
64-channel high-density voice and video DSP module
33 34 35
SL-39-IPB-K9 SL-39-SEC-K9 SL-39-UC-K9
6 6 6
IP Base License for Cisco 3925/3945 Security License for Cisco 3900 Series Unified Communication License for Cisco 3900 Series
36
6
Insert, Packout - PI-MSE
37
PI-MSEPRMO-INSRT FL-CUBEE-25
6
Unified Border Element Enterprise License - 25 sessions
38
FL-SRST
6
Cisco Survivable Remote Site Telephony License
39
CAB-AC
6
AC Power Cord (North America), C13, NEMA 5-15P, 2.1m
40
FL-CMESRST-25 CON-SNTP3925VSEC VWIC3-2MFTT1/E1 VIC2-4FXO
6
Communication Manager Express or SRST - 25 seat license
6 6
SMARTNET 24X7X4 Cisco 3925 Voice Sec. Bundle, UC and SEC 2-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1
6
Four-port Voice Interface Card - FXO (Universal)
VIC34FXS/DID PVDM3-64
6
Four-Port Voice Interface Card - FXS and DID
6
64-channel high-density voice and video DSP module
C3945VSEC/K9 PWR-3900-AC
4
Cisco 3945 UC Sec. Bundle, PVDM3-64, UC and SEC License P Cisco 3925/3945 AC Power Supply
28 29 30 31
41 42 43 44 45
46 47
4
Page 85 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 48
4
Cisco 3925-3945 IOS UNIVERSAL
4 4
Blank faceplate for HWIC slot on Cisco ISR Cover for empty 2nd Power Supply slot on Cisco 3925/3945
16
Removable faceplate for SM slot on Cisco 2900,3900,4400 ISR
3900FANASSY C3900SPE150/K9 ISR-CCP-EXP MEM-39001GB-DEF MEM-CF256MB SL-39-IPB-K9 SL-39-SEC-K9 SL-39-UC-K9
4
Cisco 3925/3945 Fan Assembly (Bezel included)
4
Cisco Services Performance Engine 150 for Cisco 3945 ISR
4 4
Cisco Config Pro Express on Router Flash 1GB DRAM (512MB+512MB) for Cisco 3925/3945 ISR (Default)
4
256MB Compact Flash for Cisco 1900, 2900, 3900 ISR
4 4 4
IP Base License for Cisco 3925/3945 Security License for Cisco 3900 Series Unified Communication License for Cisco 3900 Series
PI-MSEPRMO-INSRT FL-CUBEE-25
4
Insert, Packout - PI-MSE
4
Unified Border Element Enterprise License - 25 sessions
4
Communication Manager Express or SRST - 25 seat license
63
FL-CMESRST-25 FL-SRST
4
Cisco Survivable Remote Site Telephony License
64
CAB-AC
4
AC Power Cord (North America), C13, NEMA 5-15P, 2.1m
65
CON-SNTP3945VSEC VWIC3-2MFTT1/E1 VIC2-4FXO
4 4
SMARTNET 24X7X4 Cisco 3945 Voice Sec. Bundle, UC and SEC 2-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1
4
Four-port Voice Interface Card - FXO (Universal)
4
Four-Port Voice Interface Card - FXS and DID
4
PVDM3 64-channel to 128-channel factory upgrade
70
VIC34FXS/DID PVDM364U128 PVDM3-64
4
64-channel high-density voice and video DSP module
71
CISCO3945/K9
2
Cisco 3945 w/SPE150(3GE,4EHWIC,4DSP,4SM,256MBCF,1GBDRAM,IPB)
49 50 51 52 53 54 55 56 57 58 59 60 61 62
66 67 68 69
S39UK915204M HWIC-BLANK RPS-COVER3900 SM-S-BLANK
Page 86 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 72 73
PWR-3900-AC S39UK915204M HWIC-BLANK RPS-COVER3900 SM-S-BLANK
2 2
Cisco 3925/3945 AC Power Supply Cisco 3925-3945 IOS UNIVERSAL
2 2
Blank faceplate for HWIC slot on Cisco ISR Cover for empty 2nd Power Supply slot on Cisco 3925/3945
8
Removable faceplate for SM slot on Cisco 2900,3900,4400 ISR
3900FANASSY C3900SPE150/K9 ISR-CCP-EXP MEM-39001GB-DEF MEM-CF256MB SL-39-IPB-K9 PI-MSEPRMO-INSRT CAB-AC
2
Cisco 3925/3945 Fan Assembly (Bezel included)
2
Cisco Services Performance Engine 150 for Cisco 3945 ISR
2 2
Cisco Config Pro Express on Router Flash 1GB DRAM (512MB+512MB) for Cisco 3925/3945 ISR (Default)
2
256MB Compact Flash for Cisco 1900, 2900, 3900 ISR
2 2
IP Base License for Cisco 3925/3945 Insert, Packout - PI-MSE
2
AC Power Cord (North America), C13, NEMA 5-15P, 2.1m
CON-SNTP3945 VWIC3-2MFTT1/E1 VIC2-4FXO
2
SMARTNET 24X7X4 Cisco 3945 w/SPE150
2
2-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card - T1/E1
2
Four-port Voice Interface Card - FXO (Universal)
2
Four-Port Voice Interface Card - FXS and DID
89
VIC34FXS/DID FL-SRST
2
Cisco Survivable Remote Site Telephony License
90
PVDM3-128
2
128-channel high-density voice and video DSP module
91
FL-CMESRST-25 SL-39-SEC-K9 SL-39-UC-K9
2
Communication Manager Express or SRST - 25 seat license
2 2
Security License for Cisco 3900 Series Unified Communication License for Cisco 3900 Series
74 75 76 77 78 79 80 81 82 83 84 85 86 87 88
92 93
Page 87 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES EXHIBIT D PRICING FOR REPLACING END OF LIFE VOIP SERVERS WITH NEW CISCO BLADE EQUIPMENT San Diego Unified Port District LINE# 94
PART# CISCO2901/K9
QTY 1
95 96 97 98 99 100
PWR-2901-AC S29UK9-15204M HWIC-BLANK ISR-CCP-EXP MEM-2900-512MB-DEF MEM-CF-256MB
1 1 1 1 1 1
101 102 103
SL-29-IPB-K9 PI-MSE-PRMO-INSRT CAB-AC
1 1 1
104 105
CON-SNTP-2901 VWIC3-2MFT-T1/E1
1 1
106 107 108
VIC2-4FXO VIC3-4FXS/DID FL-CME-SRST-25
1 1 1
109 110 111 112
FL-SRST PVDM3-64 SL-29-SEC-K9 SL-29-UC-K9
1 1 1 1
1 2
Routers UCS Blades UCUCS-EZ-B200M3 UCS-CPU-E5-2680
4 8
3
UCS-MR-1X082RY-A
64
4 5 6
N20-BBLKD UCSB-HS-01-EP UCSB-MLOM-40G-01
8 8 4
7
CON-SNTP-UCB200M3
4
DESCRIPTION Cisco 2901 w/2 GE,4 EHWIC,2 DSP,256MB CF,512MB DRAM,IP Base Cisco 2901 AC Power Supply Cisco 2901-2921 IOS UNIVERSAL Blank faceplate for HWIC slot on Cisco ISR Cisco Config Pro Express on Router Flash 512MB DRAM for Cisco 2901-2921 ISR (Default) 256MB Compact Flash for Cisco 1900, 2900, 3900 ISR IP Base License for Cisco 2901-2951 Insert, Packout - PI-MSE AC Power Cord (North America), C13, NEMA 5-15P, 2.1m SMARTNET 24X7X4 Cisco 2901 2-Port 3rd Gen Multiflex Trunk Voice/WAN Int. Card T1/E1 Four-port Voice Interface Card - FXO (Universal) Four-Port Voice Interface Card - FXS and DID Communication Manager Express or SRST - 25 seat license Cisco Survivable Remote Site Telephony License 64-channel high-density voice and video DSP module Security License for Cisco 2901-2951 Unified Communication License for Cisco 2901-2951
UCS B200 M3, dual-8-core/2.7 GHz, 96GB RAM 2.70 GHz E5-2680 130W 8C/20MB Cache/DDR3 1600MHz 8GB DDR3-1600-MHz RDIMM/PC3-12800/dual rank/1.35v UCS 2.5 inch HDD blanking panel CPU Heat Sink for UCS B200 M3 and B420 M3 Cisco UCS VIC 1240 modular LOM for M3 blade servers SMARTNET 24X7X4 UCS B200 M3 Server
Page 88 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES
1 2 3 4
UCS Blades UCS Blades\VMware R-VMW-UC-FND5-K9 VMW-UC-FND5-SNS CON-ESW-UCFND5 UCSS-U-VMW-FND-3-1
4 4 4 4
Cisco UC Virt. Foundation 5.x (2-Socket) Cisco UC Virt. Foundation 5.x SnS ESSENTIAL SW Cisco UC Virt. Foundation 5.0 (2Socket UCSS Cisco UC Virt. Foundation Three Year - 1 server
Page 89 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES EXHIBIT E PRICING FOR SOFTWARE, HARDWARE, AND LICENSING FOR CISCO VIDEO EXPERSS ADD ON FOR UC VOIP SYSTEM San Diego Unified Port District LINE# PART# Video\Expressway Software / Licensing 1 R-UCL-UCM-LIC-K9
QTY 1
2 3 4 5 6 7 8 9 10 11 12 13
LIC-EXP-AN LIC-EXP-E LIC-EXP-E-PAK LIC-EXP-GW LIC-EXP-SERIES LIC-EXP-TURN LIC-SW-EXP-K9 PC-10X-STANDARD-K9 JAB-GUEST-RTU-K9 JABBER-IM-RTU CUCM-VERS-10.X EXPWY-VE-C-K9
1 1 1 2 2 1 2 1 1 1 1 1
14 15
CON-ESW-EXPWYVEC EXPWY-VE-E-K9
1 1
16
CON-ESW-EXPWYVEE
1
17
SW-EXP-8.X-K9
1
18 19
LIC-EXP-RMS CON-ESW-LICEXPRM
10 10
20
UCSS-U-EXPRMS-3-1
10
21 22 23
CON-ESW-RUCLUCK9 JABBER-GUEST JABBER-IM-ADDON
1 1 1000
DESCRIPTION Top Level SKU For 9.x/10.x User License - eDelivery Enable Advanced Networking Option Enable Expressway-E Feature Set Expressway Series, Expressway-E PAK Enable GW Feature (H323-SIP) Enable Expressway Series Feature Set Enable TURN Relay Option License Key Software Encrypted Prime Collaboration Standard 10.x Jabber Guest Right to Use Jabber for Everyone Right to Use CUCM Software Version 10.X Cisco Expressway-C Server, Virtual Edition ESSENTIAL SW Cisco Expressway-C S Cisco Expressway-E Server, Virtual Edition ESSENTIAL SW Cisco Expressway-E Server, Virtual Editi Software Image for Expressway with Encryption, Version X8 Expressway Rich Media Session ESSENTIAL SW Expressway Rich Media Session UCSS for Expressway Rich Media Session - 3 years 1 user ESSENTIAL SW Top Level SKU For 9. Jabber Guest Session Jabber for Everyone Additional IM Users
Video\Expressway Software / Licensing
1
Video\MCU/Video Bridge CTI-5310-MCU-K9
1
2
LIC-5310-MCU-K9
1
3
SW-5300-MCU-K9
1
Cisco TelePresence MCU 5310 up to 20 ports License Key For MCU 5310 Software Image Software Image For MCU 5300 Series Latest Version
Page 90 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 4 5
PWR-CORD-US-C LIC-AESMCU53-K9
1 1
6
CTI-5300-CAB2MCU
1
7
CON-EC4N-CTI53CAB
1
8
LIC-5300-4PL
3
9
CON-EC4N-LIC5304P
3
10
CON-EC4N-CTI5310M
1
Video\MCU/Video Bridge Video\TMS w/opts for Outlook Scheduling & WET 1 CTI-TMS-SW-K9 1 2 3
LIC-TMS-10-INCL LIC-TMS-APL-S80100
1 1
4 5 6
LIC-TMS-SW-PAK SW-TMS-14.X-K9 LIC-TMS-25
1 1 1
7
CON-ECDN-LICTMS25
1
8
LIC-TMS-MSEX-25
1
9
CON-ECDN-LTMSEX25
1
10 11
LIC-TMS-WXOT CON-ECMU-CTITMSSW
1 1
Video\TMS w/opts for Outlook Scheduling & WET Video\VCS Control /Polycom Gateway 1 CTI-CE500-BDL-K9
1
2
LIC-VCS-BASE-K9
1
3
CE-CPU-E5-2643
1
4
CE-HDD1TI2F212
2
5
CE-MR-1X082RY-A
2
US power cord AES and HTTPS option for MCU 5300 Series Cisco TelePresence MCU 5300 Series Stacking Cable ESS 24X7X4 MCU 5300 Series Stacking Cable 1 Full HD / 2 HD / 4 SD ports on MCU 5300 Series ESS 24X7X4 1 Full HD/2 HD/4 SD ports on MCU5300 ESS 24X7X4 Telepresence MCU 5310 up to 20 ports
Cisco TelePresence Management Suite - Includes 10 Systems Cisco TMS - included 10 System License TMS Appliance Lic Key Base Software Image, Used During DF TMS PAK for Configuration Use TMS Base Software Image Version 14.X Cisco TMS - Additional 25 Direct Managed Systems ESS WITH 8X5XNBD TMS Management Suite - Addl 25 Systems Cisco TMSXE - Extension for MS Exchange - Per 25 sys reg. ESS WITH 8X5XNBD TMS MS Exchg Integration Pkg-Per25SysReg Cisco TMS WebEx Integration ESS SW SUPP+UPGR TMS Mgmt Suite Svr Lic-Incl 10 Syss
VCS Control And Expressway Platform UCS C220 M3 Bundle License Key - VCS Encrypted Software Image 3.30 GHz E5-2643/130W 4C/10MB Cache/DDR3 1600MHz 1TB SAS 7.2K RPM 3.5 inch HDD/hot plug/drive sled mounted 8GB DDR3-1600-MHz RDIMM/PC312800/dual rank/1.35v
Page 91 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES 6
CE-N2XX-ABPCI01
1
7
CE-UCSC-PSU-650W
1
8
CE-UCSCRAID-ROM1
1
9 10 11
CE-UCSX-TPM1-001 LIC-VCS-GW LIC-VCSE-100
1 1 1
12
CAB-9K12A-NA
1
13 14
CTI-VCS-CNTRL-K9 SW-VCS-8.X-K9
1 1
15
LIC-VCS-10
1
16
CON-ECDN-LICVCS10
1
17
LIC-VCS-DEVPROV
1
18
CON-ECDN-CTICE5BL
1
Broadcom 5709 Dual Port 1Gb w/TOE iSCSI for M3 Servers 650W power supply for C-series rack servers Embedded SW RAID 0/1/10/5 4 ports SAS/SATA TPM Module For UCS Enable GW Feature (H323-SIP) Video Communication Server - 100 Traversal Calls Power Cord, 125VAC 13A NEMA 5-15 Plug, North America Cisco VCS Control Software Image for VCS with Encryption, Version 8.X Video Comm Server 10 Add Nontraversal Network Calls ESS WITH 8X5XNBD VCS 10 Add Nontraversal Ntwk Calls Enable Device Provisioning, Free, VCS Control ONLY ESS WITH 8X5XNBD VCS ContrAnd Expres Plat UCS C220 M3 Bun
Page 92 of 93
RFP 14-47 CISCO SMARTNET TOTAL CARE MAINTENANCE & UNIFIED COMMUNICATIONS VOICE OVER INTERNET PROTOCOL (VOIP) UPGRADE SERVICES EXHIBIT F PRICING FOR SOFTWARE AND LICENSING FOR REPLACEMENT OF END OF LIFE CISCO MEETING PLACE WITH CISCO WEBEX San Diego Unified Port District LINE# 1 2 3 4 5
PART# On-Premise WebEx R-WBXMTSVR2-K9 WBXMTSVR2-USR-K9 UCSS-U-MTSVR-3-1 CON-ESW-WBXMUSR9 CON-ESW-RWBXMTVR
QTY
DESCRIPTION
1 600 600 600 1
Webex Meetings Server 2.x Software Kit WBX Meetings Server 2.x - Initial Licenses UCSS for Wbx Meeting Server - 3 years - 1 User ESSENTIAL SW WBX Meetings Server ESSENTIAL SW Webex Meeting Server 2.x Software
WebEx Meeting Center CAP 1000 (600 Total Host Licenses) Cisco Jabber Enterprise IM Cloud (600 Total User Licenses)
1
Cloud WebEx WebEx Meeting Center + Jabber IM cloud Active User site License
2
L-WBX-MC-AU-S2-NY3
100
3
included
100
4 5
WebEx Integrated Audio L-WBX-AUDIO-5K-M36
1
WebEx Integrated Audio Commit @ 10,000 Mo Minutes (36 Mo Term)
Page 93 of 93
