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A report on NetSuite market trends and salaries
Contents Introduction
05
Contributions and Pay
16
About Anderson Frank
06
NetSuite Products
17
Survey Methodology
07
Migration
18
Key Findings
08
Benefits
19
Survey Demographics
09
Movement
21
Employment
11
Employee Retention
22
Industries
12
Diversity
23
Experience
13
Salary Tables
24
Learning Resources
14
Testimonials
35
Certifications
15
Anderson Frank International NetSuite Salary Survey 2018. ©2018 Frank Recruitment Group. All Rights Reserved
05
06
Introduction
About Anderson Frank
I am proud to introduce the second edition of Anderson Frank’s annual NetSuite Salary Survey report.
Anderson Frank is the largest global NetSuite recruitment agency specializing in contract and permanent recruitment. We are part of Frank Recruitment Group, one of the most successful recruitment businesses in the last ten years, and backed by private equity firm TPG Growth.
Our research examines salaries, benefits and compensation, market trends, and developments across the worldwide NetSuite community. This report combines unique survey results collected between 8 January 2018 and 9 April 2018, NetSuite placements made by Anderson Frank, and salary information from jobs registered by Anderson Frank customers from 1 April 2017 and 31 March 2018. I would personally like to thank all of you who took the time to participate in our survey. It’s important that we continue to report on the industry as it evolves, and your feedback and responses are vital to the success of this report. Whether you are hiring now or this year, or if you are looking for the next step in your career, we hope you find this report beneficial. We always welcome feedback and suggestions so do please get in touch to tell us your thoughts about our report.
James Lloyd-Townshend CEO Frank Recruitment Group
Our aim is to help our clients find the very best NetSuite professionals, and to advise NetSuite professionals on the best career opportunities. Our skilled team of over 100 dedicated recruitment consultants are true specialists in the market. From our New York, London, Singapore, and Melbourne offices, we have supplied more NetSuite professionals to NetSuite partners and end users than any other recruitment agency. We provide NetSuite job seekers with the most extensive range of jobs available in the NetSuite marketplace and match employers with the best candidates. Anderson Frank is your first stop for NetSuite recruitment. We have cultivated a reputation for delivering the very best NetSuite professionals to our customers. By focusing solely on NetSuite, our
consultants are genuine experts within NetSuite recruitment. We not only understand the market, but have built solid relationships with the widest range of NetSuite partners, customers and NetSuite specialists looking to progress in their career.
Typical roles we recruit • Administrators • Consultants • Developers/Programmers • Business/Systems Analysts • Systems Accountants • Architects • Project Managers • Controllers
Anderson Frank did an excellent job in finding a NetSuite consultant that suited our needs. It really made it easier and we spent less time searching for a consultant ourselves. Matr Boomie | Andres Gonzalez
07
08
Survey Methodology
Key Findings
The market trends and salary survey report is based on over 10,000 data points including salary responses, internal placement data and jobs registered with Anderson Frank in the last twelve months.
A summary of the main takeaways from the salary survey
Each response has been validated using robust statistical analysis and automated data validation rules in order to be included in the results. Any data profiles that do not pass our validation rules and statistical analysis, or that are deemed questionable, incomplete, or duplicate were removed in order to provide meaningful results. The level of seniority for permanent salaries is split into junior, medium
and senior, and is based on years of experience working with NetSuite products*. Individual salary information from survey responses is used solely for benchmarking purposes. Personal salary information will only be used in an anonymized way and is not in connection with any individual role or hiring decision. *North America only
Number of registered vacancies
Number of candidate interviews and placements
5,745
4,919
Number of survey responses
Total number of analyzed data points
1,143
10,014
41% of NetSuite professionals now hold a NetSuite-endorsed certification – up 8% on 2017. See page 15
72% said they believed there was an increase in NetSuite projects in comparison to last year. See page 17
56% of respondents said they would be willing to relocate for their work. See page 21
38% of respondents said their salary increased after they gained a NetSuite certification. See page 15
49% Almost half of respondents receive flexible working hours as an employee benefit. See page 19
56% of respondents said they believe their employer pays men and women equally. See page 23
09
10
Survey Demographics Breakdown by gender
Female
31%
Male
68%
Three respondents identified as transgender. Two respondents did not specify their gender.
Geographical split of survey results United States
72%
Canada
2%
United Kingdom
7%
New Zealand
1%
Australia
6%
Singapore
1%
India
4%
Germany
1%
Philippines
2%
Rest of the World
4%
Globally, 31% of respondents were female, up from 25% last year. Almost three quarters of respondents were based in the United States.
11
Employment
Industries
Employment status
Industry sector breakdown
Permanent - Full time
82%
Permanent - Part time
1%
Freelance/Contract Not currently working
12% 5%
Compared to last year’s survey, there was an increase in respondents working permanent full time (from 78% to 82%) and a decrease in freelance/contract workers (from 16% to 12%)
7%
End User
Independent Software Vendor
1
2
3
IT services
Software / internet
Consulting
19%
18%
10%
Last year, consulting was the top industry sector. This year it was down 8%, dropping to third position.
Employer type
52%
12
27%
14%
Partner
Other
4
Manufacturing
9%
10
Not for profit / charity
2%
5
Retail
6%
11
Education
2%
6
Wholesale distribution
5%
12
Advertising / digital
1%
7
Professional services
5%
13
Telecomms
1%
8
Financial services
3%
14
Construction
1%
9
Health / life sciences
3%
15
Hospitality
1%
13
Experience Breakdown by age
Learning Resources
NetSuite experience
14
Recommended online resources and blogs There are a wide range of online learning resources for NetSuite professionals - including our NetSuite blog over at andersonfrank.com/netsuite-blog. Here is a list of leading websites and blogs as recommended by our respondents - click on the right hand links to visit.
18-24 years
5%
0-2 years
26%
25-34 years
37%
3-6 years
51%
35-44 years
30%
18%
45-54 years
19%
7-10 years
More than 55 years
8%
More than 10 years
5%
1
NetSuite blogs
2
Conversations with Marty Zigman
3
Diary of a cloud expert
4
Big Bang ERP blog
5
Stack Overflow
www.netsuiteblogs.com blog.prolecto.com www.techfino.com/blog bigbangerp.com/bbe/blog
1% did not specify their age
stackoverflow.com
Education Business Administration
37%
Computer Science
33%
Accounting
33%
Finance Economics
Recommended social media groups 1
NetSuite professionals Slack group
2
r/NetSuite
21%
3
LinkedIn NetSuite User Group of Texas
LinkedIn
8%
4
LinkedIn Minneapolis NetSuite User Group
LinkedIn
5
LinkedIn Philly NetSuite User Group
LinkedIn
88% of respondents told us they had a Bachelor’s degree or higher, while 32% hold Master’s or equivalent.
netsuiteprofessionals.com reddit.com/r/NetSuite
15
Certifications
16
Contributions and Pay
Top NetSuite certifications
Employer contributions
Certified SuiteFoundation
26%
Certifications: Year-on-year comparison
Employer paid in full for certification
Certified Administrator
Employer partially paid for certification
13%
2017
Certified ERP Consultant
12%
32%
Employer did not contribute to certification cost
33%
4% 64%
Certified Financial User
7% Certified SuiteCloud Developer
3%
2018
Certified SuiteCommerce Developer
2%
Seven out of ten employers ask our consultants to source candidates who possess certifications. It is a huge plus for candidates to get certified and keep those certifications current.
41% Impact on salary after certification
In this year’s survey, 41% of respondents said they had some level of NetSuite certification, up from 33% last year: an increase of 8%.
The certification with the greatest increase against last year is Certified ERP Consultant; 6% of respondents held the certification last year, compared to 12% this year.
38%
1%
61%
Salary increased
Salary decreased
Salary has not changed
Average increase in salary after certification is 16%
17
18
NetSuite Products
Migration
Most represented NetSuite products
Top ERP/accounting software used prior to adopting NetSuite
1
3
2
88%
67%
NetSuite ERP
NetSuite CRM
42%
Quickbooks
65%
Microsoft Dynamics GP
7%
Sage
6%
NetSuite OneWorld
Top CRM software used prior to adopting NetSuite 4
NetSuite SuiteFlow
55%
8
NetSuite SuiteTalk
23%
5
NetSuite SuiteScript
47%
9
SuiteCommerce Advanced
21%
6
NetSuite SuiteBuilder
43%
10
NetSuite OpenAir
14%
7
NetSuite eCommerce
32%
11
NetSuite SuitePeople
5%
Salesforce
32%
Microsoft Dynamics CRM
10% 3%
Sugar CRM
Benefits achieved from migrating to NetSuite Change in the number of NetSuite projects over the last 12 months
71%
7%
Improved reporting
Increased visibility
More user friendly
Integration of third party vendors
16%
Challenges met whilst implementing NetSuite Projects have increased
Projects have decreased
Projects have not changed
6% answered ‘Don’t Know/Not Sure’
Data migration
Training
Requirements
Change management
19
Benefits
Benefits
Top three benefits that would influence accepting a job role
Days spent working from home
Working from home
Flexible working hours
37%
24%
23%
39%
1 day a week
24%
2 days a week
10%
3 days a week
6%
4 days a week
1%
5 days a week
20%
One day a week remote working increased from 14% in 2017 to 24% this year. We are seeing more companies provide this as an option for their employees.
Uncommon benefits
3
2
Less than 1 day a week
Health/life insurance
Top benefits received by employees 1
20
67%
65%
59%
Company laptop
Health/life insurance
Dental plan
4
Work from home
58%
9
Four weeks PTO
31%
5
401k match
50%
10
Training allowance
27%
6
Flexible working hours
49%
11
Cell phone/mobile
26%
7
Vision plan
48%
12
Car park facility
23%
8
Bonus
37%
13
Gym membership
22%
Along with the most common benefits detailed on the previous page, a number of more unusual employee perks were outlined in the survey responses, including summer hours, beach days, sports and event tickets, weekly food deliveries, free t-shirts, cruises, ping pong, and smoothies.
21
Movement
Willing to relocate
Employee Retention
Top cities for relocation 1
Denver
4
Dallas
Yes
2
Austin
5
San Francisco
56%
3
New York
6
London
No
Length of time in current role
Top reasons for relocating 2
Family
5%
Less than 1 year 1-2 years
53%
3-5 years
27%
More than 5 years
15%
Out of a list of ten factors NetSuite professionals identified training and development, and career progression as the two factors they were most dissatisfied with.
44%
1
22
Common reasons for changing jobs 3
Retirement
Weather
Lack of salary/earnings increase
Lack of career or promotional prospects
Lack of leadership/vision
46%
40%
27%
23
Salary Tables
Diversity Sentiments on company diversity
Our respondents reported their earnings, and we cross checked with our live vacancies and placements in 2017 and 2018 so far to produce our salary tables.
68%
63%
66%
feel their company is gender diverse with both genders being equally represented
believe their salary is equal to the opposite gender doing the same role with the same level of experience
said there is equal representation at board level in their company
Do you believe your company is an equal rights employer?
78%
Yes, my employer champions equal working rights
11%
Yes, but I would like better childcare and maternity options
Respondents also commented in our open ended responses that training, age, and gender needed to be further addressed within the NetSuite field.
24
11%
No, I feel more could be done
United States
25
US Salaries - Key Trend
26
US Cities: New York
27
US Cities: San Francisco
28
US Cities: Austin
29
US Cities: Chicago
30
US Cities: Seattle
31
United Kingdom
32
Canada
33
Australia
34
Find out how much you’re worth
25
Salary Tables
Salary Tables
United States
US Salaries - Key Trend Permanent ($)
Years of NetSuite Experience
0-2 years
3-6 years
7-10 years
Accountant
58,935
74,743
82,179
Administrator
73,425
101,423
127,186
119,668
128,342
153,994
73,287
91,820
110,595
107,783
120,249
140,992
Architect Business Analyst Controller
Average US salary per position 2017 vs. 2018 (3-6 Years of NetSuite Experience)
Functional/ Implementation Consultant
Developer
Developer
85,125
115,916
133,245
Functional/Implementation Consultant
86,630
115,635
133,936
101,994
133,678
152,141
Practice Lead
Controller
Systems Analyst Systems Manager Technical Consultant
26
81,747
101,598
115,152
-
130,487
144,131
84,524
107,484
136,193 Administrator
2017 2018
$110,646 $115,635
$95,443 $115,916
$116,288 $120,249
$95,443 $101,423
Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
Trend: Increase in US salaries across all positions - our salary data shows an increase in 2018 salaries across key NetSuite roles in comparison to our 2017 report.
27
Salary Tables
US Cities
Salary Tables New York, NY
US Cities
Permanent ($) Years of NetSuite Experience
28
San Francisco, CA Permanent ($)
0-2 years
3-6 years
7-10 years
Accountant
58,981
78,635
84,565
Administrator
88,631
120,320
Architect
88,668
Business Analyst
0-2 years
3-6 years
7-10 years
Accountant
78,825
86,987
90,972
138,819
Administrator
94,312
133,795
148,790
132,726
147,956
Architect
109,423
139,516
161,585
56,870
69,392
77,190
94,427
122,947
142,623
Controller
91,411
123,633
143,718
Controller
100,868
133,384
177,769
Developer
82,272
98,643
132,936
Developer
104,680
128,488
147,994
Functional/Implementation Consultant
75,264
89,700
117,393
Functional/Implementation Consultant
109,195
140,592
155,923
116,943
127,469
158,344
Practice Lead
-
168,397
201,364
Systems Analyst
61,600
77,724
86,323
Systems Analyst
-
-
-
Systems Manager
92,275
124,995
140,621
Systems Manager
112,120
128,632
152,969
Technical Consultant
86,863
97,549
120,812
Technical Consultant
117,862
142,392
159,759
Practice Lead
Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
Years of NetSuite Experience
Business Analyst
Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
29
Salary Tables
US Cities
Salary Tables Austin, TX
US Cities
Permanent ($) Years of NetSuite Experience
30
Chicago, IL Permanent ($)
0-2 years
3-6 years
7-10 years
Accountant
47,356
53,490
68,158
Administrator
60,125
75,823
88,559
Architect
83,767
105,634
113,395
0-2 years
3-6 years
7-10 years
Accountant
59,957
79,255
89,279
Administrator
75,421
95,625
112,975
-
132,451
144,234
-
62,164
79,769
Business Analyst
78,361
98,282
120,465
Controller
78,865
96,866
107,912
Controller
89,692
108,824
121,424
Developer
74,984
93,254
108,157
Developer
86,283
98,835
132,971
Functional/Implementation Consultant
73,266
86,566
92,369
100,667
123,824
132,159
Practice Lead
87,676
116,773
129,215
-
143,679
167,318
Systems Analyst
58,534
64,964
78,478
Systems Analyst
72,446
96,675
111,493
Systems Manager
65,315
82,963
93,444
Systems Manager
86,197
108,832
114,484
Technical Consultant
67,740
88,517
118,169
107,414
123,632
142,185
Business Analyst
Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
Years of NetSuite Experience
Architect
Functional/Implementation Consultant Practice Lead
Technical Consultant
Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
31
Salary Tables
US Cities
Salary Tables Seattle, WA
United Kingdom
Permanent ($) Years of NetSuite Experience
32
Permanent (£)
0-2 years
3-6 years
7-10 years
Accountant
60,589
78,311
87,251
Administrator
75,414
87,930
0-2 years
3-6 years
7-10 years
Accountant
23,554
43,859
57,399
103,985
Administrator
28,353
55,162
69,166
-
113,980
138,418
Architect
67,574
82,267
88,320
Business Analyst
82,596
93,796
112,344
Business Analyst
28,281
38,123
53,313
Controller
90,479
111,274
117,848
Controller
-
46,896
58,894
Developer
92,693
117,768
131,369
Developer
41,945
59,122
73,258
Functional/Implementation Consultant
89,879
108,875
120,326
Functional/Implementation Consultant
40,184
64,443
78,117
-
143,357
158,390
Practice Lead
71,147
82,230
84,883
Systems Analyst
72,628
83,354
100,874
Systems Analyst
25,218
41,129
53,550
Systems Manager
84,259
98,327
108,615
Systems Manager
60,520
68,763
81,896
Technical Consultant
96,657
108,465
129,311
Technical Consultant
47,365
61,336
78,382
Systems Accountant*
32,358
50,424
65,758
Financial Controller*
-
57,297
65,316
Architect
Practice Lead
Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
Years of Experience
* Based on previous experience combined with NetSuite experience. Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
33
Salary Tables
Salary Tables
Canada
Australia Permanent (C$)
Years of NetSuite Experience
34
Permanent (AU$)
0-2 years
3-6 years
7-10 years
Accountant
58,266
67,684
83,391
Administrator
78,768
98,356
Architect
94,367
Business Analyst
0-2 years
3-6 years
7-10 years
Accountant
69,422
100,664
110,852
119,959
Administrator
78,171
107,197
111,793
118,426
135,791
Architect
127,799
152,835
171,443
72,573
82,139
86,379
78,586
107,277
124,785
Controller
83,932
91,313
117,879
Controller
107,576
136,977
162,392
Developer
78,919
91,886
108,351
Developer
80,533
113,220
137,869
Functional/Implementation Consultant
83,995
115,789
136,742
Functional/Implementation Consultant
81,742
110,425
132,658
100,979
131,212
144,612
Practice Lead
127,751
153,238
161,353
Systems Analyst
67,960
84,112
95,416
Systems Analyst
77,172
105,670
116,317
Systems Manager
90,898
128,680
142,626
Systems Manager
118,155
133,338
156,344
Technical Consultant
79,569
97,470
129,450
Technical Consultant
82,537
116,756
134,940
Practice Lead
Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
Years of Experience
Business Analyst
Australian salaries are subject to an additional superannuation at 9.5% of the base. Certain markets will exhibit 10-15% variance due to differences in costs of living. For contract/freelance rates please contact Anderson Frank directly to discuss rates.
35
Testimonials
“We don’t have to explain to Anderson Frank what we do – they get it.”
Meredith Schultenover Kraft Enterprise Systems
“Anderson Frank worked hard to truly understand exactly what we needed.”
David Smooha Business Solution Partners
When we found out that Anderson Frank had launched specifically for NetSuite, we started working with them for all our NetSuite needs. They understand business systems consulting and they understand the complexities around the different types of resources needed by partners and customers in the ERP ecosystem. As a growing NetSuite solution provider, we love that we don’t have to explain to Anderson Frank what we do – they get it. We have been working in the ERP world for over 20 years. Finding a recruiting firm that specializes in our niche has made the recruiting process faster and easier. We are able to find quality team members at a much faster pace than with traditional recruiting firms, which helps our growth objectives.
I have been working with Anderson Frank for the past two years and they have been the trusted NetSuite resource for finding top NetSuite talent. As our business continues to grow it is not only crucial that our organization hire qualified professionals but also that they fit into the culture we strive to cultivate. Anderson Frank worked hard to truly understand exactly what we needed and they knew the modules and skillsets that were crucial for the position. Straight after our first call they provided vetted and experienced NetSuite candidates. Since then, we have utilized Anderson Frank on several placements for both functional & technical roles and see them as partners that will help build our NetSuite practice. Their process and professionalism continue to set them apart; I highly recommend Anderson Frank’s services to any organization who has NetSuite hiring needs.
Testimonials “They have been focused, engaged, and have acted as part of our team.”
Brian Gallagher Inscio
“Their resourcefulness is incomparable.”
Norma Martinez ITS Technologies & Logistics
36
We have hired three NetSuite consultants through Anderson Frank which has enabled us to expand our capacity without losing focus on our customers. Anderson Frank has a great recruitment and follow up system in place, managing the whole process from job posting to hire. They have been focused, engaged, and have acted as part of our team. They are genuinely concerned with finding the right fit for both the candidates and our business. We chose, and continue to choose to work with Anderson Frank because they take the time to understand the type of consulting firm we are, the type of resources we need and they work very hard to present us with the perfect NetSuite candidates.
Anderson Frank quickly learned about our business and organizational culture so that they could provide the best matched candidate in the shortest amount of time. Their resourcefulness, timeliness, and ability to select candidates that have the credentials and skills to step right into a position is incomparable. I look forward to relying on Anderson Frank as our one stop shop for NetSuite recruitment.
Read more about how we have helped other companies recruit the best NetSuite talent:
andersonfrank.com
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Candidate Search
North America 14 Wall Street, Suite 601 New York, NY 10005 T +1 212 731 8272
We offer the most comprehensive online database of hand-picked NetSuite professionals - find staff who are best suited for your company. Anderson Frank’s Candidate Search tool was specifically created to help our clients access the widest range of high-quality job seekers. Our database contains the top NetSuite professionals, vetted and shortlisted by our experienced recruitment consultants.
How to use our Candidate Search •
•
Enter a search into the online database and filter the results by skills, location, industry sector, job title, availability and many other parameters. View online profiles of NetSuite professionals qualified by our recruitment consultants.
•
Save your searches or sign up for our email service that will alert you to any new applicants that match your requirements.
•
Request resumes of candidates that are of interest to you.
United Kingdom Centennium House, 5th Floor 100 Lower Thames Street London, EC3R 6DL T +44 (0) 203 826 6764
Connect with us Follow Anderson Frank on our blog and our social channels for more exclusive findings. We publish unique insights into the NetSuite ecosystem on our blog, and keep our social channels up-to-date with NetSuite news, developments, jobs, and more from the industry.
Australia 350 Collins Street, Level 3 Melbourne Victoria 3000 T +61 3 9088 3700
candidate-search.andersonfrank.com
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Anderson Frank
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