social media, security and risk

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6/16/2016

SOCIAL MEDIA, SECURITY AND RISK The Unpredictable and Unplanned?

In this session, you will learn: 1. How social media has developed and the current trends. 2. How social media is impacting security, risk and resilience 3. How to create timely, actionable and relevant intelligence

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Background

Social Media Landscape - 2015

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Evolution and Trends • • • • • • • • • •

Arab Spring, London Riots, Occupy Move from organizing to advertising Wikileaks and Snowden France, Belgium, and ISIS Active Shooter Data breaches Chipotle's E. coli OWS, Idle No More, BLM, etc… “Corporate snooping” vs public safety Islamic State (KSA)

Developing Intelligence

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Mythbusting •

Geolocation is everything –

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Metadata is easily available from pictures –

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If everything is a priority, nothing is a priority You will miss things

Technology is the answer –

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Metadata in photos are automatically removed from all major social networks

You can see everything all the time – –

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Less then 5% of twitter non-commercial tweets have geo-tag information

Technology make people lives easier, it’s not a replacement for human review

“The Dark Web”

Apollo-Real Time Social Media

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Resources to gather Intelligence • • • • • • • •

Real time alert/feed services- Mercury Social media monitoring services Subscriptions to intelligence services Live emergency services feeds Social media accounts for live feeds-Snapchat, Ustream,Meerkat,Periscope,Livestream etc. Translators available Local and federal government contacts Communications strategy for your organization

Resources and tools

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Social Media and Gathering Info Live

Case Studies • Intelligence gathering during active shooter events • Brand protection • Protests and civil disturbance •

Terroristic threats

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Social Media Monitoring Intelligence gathering during active shooter events

Social Media Monitoring Active Shooter or Not ?

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Social Media Monitoring Intelligence gathering during active shooter events Active Shooter Monitoring and Location Impact

Social Media Example- Brand Protection San Francisco Woman Steals Handbag with Hatchet

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Social Media Monitoring Intelligence gathering during protests

Monitoring live video streams allowed us to be prepared for a die in with over 1000 protesters.

Threat Assessment

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Media Travels Fast

To recap on today’s takeaways... 1. Have a plan 2. You will not be able to see everything 3. At some point your organization will be impacted!

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Q&A

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