Student Services Coordinator (SSC) Salary –From £26,000 per annum Permanent – Full Time Navitas is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programs and language training. Birmingham City University International College (BCUIC) at Birmingham City University is currently recruiting a Student Services Co-ordinator. The position is line managed by the Director of Academic and Student Services and requires skills in the coordination of students through their lifecycle at the College: fees (tuition and accommodation); arrival, orientation and enrolment; accommodation service; records management (database and student records management); welfare support (student in jeopardy programme); visa monitoring and renewal services; interpersonal communication. Essential: University level qualifications or at least four (5) years’ experience in a relevant industry and/or have equivalent qualifications and/or professional experience Demonstrated coordination skills, either in a customer services and/or education environment Understanding of service and support management, either in a customer services and/or education environment Demonstrable and high level process and people management skills in a similar capacity Demonstrable organisational and planning skills with the ability to multi-task and prioritise to ensure successful completion of all responsibilities and tasks Demonstrated ability to lead and develop a team Demonstrated commitment to quality assurance Sound knowledge of equal opportunity, equity and workplace health and safety principles and ability to implement them at an operational level Ability to work both independently and collaboratively and to lead by example To be able to work effectively in a fast paced and demanding environment Excellent numeracy, oral and written communication skills Highly developed interpersonal skills Ability and understanding of the need to work closely with marketing and recruitment imperatives and tactics and thus make a significant contribution to sustainable business growth Innovative thinking and proactive work habits with a demonstrated eye for detail IT literacy particularly Microsoft Office environment
For further information about this role, please read the attached information sheet. Applicants must be able to demonstrate that they are eligible to work in the UK on an ongoing basis. BCUIC is a safeguarding employer and the successful applicant will be required to undergo an enhanced DBS check.
Marketing Manager 02/05/13
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Navitas UK Infosheet: Student Services Coordinator
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What we offer An attractive remuneration package will be negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities within the UK and abroad, and is a values driven and an equal opportunity employer. BCUIC reserve the right to fill the position by invitation. Enquiries and applications, including both a covering letter and curriculum vitae should be sent to:
[email protected]
Applications close on Monday 9th April at 17.00pm. We regret that due to the volume of applications, only successful applicants will be contacted.
Marketing Manager 02/05/13
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Navitas UK Infosheet: Student Services Coordinator
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