2017 Fall Features Suffolk Federal Outlook Editor: Krista Svedberg VICE PRESIDENT OF MARKETING
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Identity Protection
Debit Card Perks
Suffolk Federal is committed to protecting our members by making security our priority.
Make the most of your purchasing power by earning rewards with the Suffolk Federal MasterCard® Debit Card.
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50th Anniversary In the 50 years of its opening, Suffolk Federal has become one of the largest credit unions in Suffolk County.
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Advantage Checking Automatically earn more on your Free Advantage Checking balances with Beacon Rewards.
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uChoose Rewards® Earn points and rewards by making signature-based purchases using Suffolk Federal’s uChoose Rewards® program.
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Business Profile Big Brothers Big Sisters of Long Island chooses to bank with Suffolk Federal.
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Board of Directors
Mortgages
James J. Maggio, Jr. CHAIRMAN
Suffolk Federal provides the financing options you need.
VICE CHAIRMAN
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Frank C. Trotta* Phil F. T. Bauccio SECRETARY
Edward J. Reilly* TREASURER
Mark G. Creighton, M.D.*
Pet Insurance
DIRECTOR
Suffolk Federal teams up with America’s #1 pet insurance provider, PetPlan® Pet Insurance.
Robert Schaefer*
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Supervisory Committee
Mobile Banking
CHAIRWOMAN
Suffolk Federal’s Mobile Banking App provides seamless features for people on-the-go.
Gary J. Lamm, Ed.D.* DIRECTOR DIRECTOR
President &CEO
Ralph D. Spencer, Jr. Lorraine Hickey
Todd C. Johnson
VICE CHAIRMAN, SECRETARY
Joseph Blaettler MEMBER
Russell S. Danna, CPA MEMBER
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Daniel J. Murphy MEMBER
Community
Credit Union Services LLC
Suffolk Federal hosts year-round fundraisers and membership promotions for our community.
CHAIRMAN
Robert Schaefer James E. Gallagher VICE PRESIDENT OF CREDIT UNION SERVICES LLC
Richard Conzo MANAGER
Diane C. Rafferty MANAGER
Frank A. Zvanovec MANAGER
Security Coordinator Richard Bishop
*Member Services Committee
Membership is open to anyone who lives, works, worships, attends school or regularly conducts business in Suffolk County, NY as well as immediate family members of current membership.
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President’s Message
Protecting Your Identity with...
Card Lock™, CardValet® and Digital Wallet Apps
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s the world of banking becomes more and more digitized, Suffolk Federal is more vigilant than ever when it comes to protecting our members from identity theft, and credit and debit card hackers. We consistently employ best practices for cyber security throughout the credit union’s internal systems, through website security, and by offering products that have been vetted for their high security features. While the Card Lock™, CardValet® and Digital Wallet apps are still new to the market, Suffolk Federal has already received positive feedback from members. I hope you will take some time to explore how each app can help you tighten your credit and debit card security and provide added shopping convenience. Unfortunately, we live in a society where card numbers are stolen and users don’t often realize there has been suspicious activity on their card until multiple charges have been made. Card Lock™ and CardValet® provide real-time alerts when cards are used helping to prevent significant fraud before it starts. They both give users the ability to lock and unlock cards anytime. The apps are only accessible with a personal login, so if someone loses their phone, others cannot access their personal information. Digital Wallet lets users shop without carrying credit or debit cards, yet it doesn’t store user’s card numbers and is only able to be used by the owner of the device. Digital Wallet uses the latest encrypton technology with advanced security features to protect your cards and your idenity.
Card Lock™, CardValet® and Digital Wallet each have their own app, are easy to use and offer distinct services. Using all three apps provides an easy and secure way to shop, and lets you control and customize every transaction. These apps are an excellent way to prevent fraud and Suffolk Federal is proud to bring them to our members. Suffolk Federal is committed to ensuring the safety of its members’ information. In addition to utilizing the security measures Suffolk Federal provides, we hope our members will also be proactive in implementing measures that can protect them from becoming victims of identify fraud.
Together we can make security a priority! Sincerely,
Ralph D. Spencer, Jr. President & CEO, Suffolk Federal
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Member Resources
The Ultimate Card Security Systems
With its members always the top priority, Suffolk Federal has established a defense system that guards against identity fraud. These 3 mobile app products will protect your credit and debit cards, while providing card convenience features you’ll love!
Card Lock
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Card Lock lets you lock and unlock your credit cards from use, giving users an active role in protecting their accounts.
• Enable or disable purchases by category like money–available on dependent’s cards too. travel, gas, food and more! • Card Lock provides real-time notification of purchases • Reduce potential fraud expenses. other authorized card users, allowing • Lock and unlock your card at any time. from you to accept or decline the transaction. • Set up spending limits to manage your
CardValet lets you manage your debit cards with your cell phone! your Smartphone. • Get real-time notifications when your debit card is used. • Restrict transactions to a certain area using your phone’s GPS. • Set transaction alerts including in-store,
Digital Wallet keeps your cards more secure than the plastic cards in your pocket.
When you use your digital wallet, your actual card number is not shared with merchants and is never stored on any device. Instead, your digital wallet creates a unique device number to process your payment. When you make a purchase, a secure code valid for only that transaction is dynamically generated.
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eCommerce, mail/phone order and ATM. • Set spending limits for every transaction. • Enable or disable your debit card to be used within certain merchant categories such as gas, groceries, travel, etc. • Link multiple accounts to the app for greater control.
• Lock and unlock your debit card from
Digital Wallet
Card Valet
To get started, download the Apple Pay, Android Pay or Samsung Pay app on your mobile device. Then add your Suffolk Federal MasterCard® credit or debit card to your Digital Wallet. Once complete, with a tap of your phone you can use your Suffolk Federal MasterCard® credit or debit card anywhere mobile payments are accepted. When you’re ready to pay, just unlock your phone, hold it near the terminal and tap.
Card Lock™, CardValet® and Digital Wallet not only protect your information, they also give you greater control over your accounts. Using a combination of all three apps provides the greatest level of security! Visit us at www.suffolkfcu.org to learn more.
Suffolk Federal Celebrates Its 50thYear!
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uffolk Federal opened its doors 50 years ago in the basement of the Department of Public Works to serve the local community. Since then, Suffolk Federal, with support from the community, has built a substantial presence and become one of the largest credit unions in Suffolk County.
Pictured left to right: Ralph D. Spencer Jr., President and CEO of Suffolk Federal (2nd from the left) with Board of Director members (Left to right), Gary J. Lamm, Ed.D. Director; Edward J. Reilly, Treasurer; Mark G. Creighton, M.D., Director; and Frank C. Trotta, Vice Chairman. Recently, Suffolk Federal recognized this historic milestone by hosting a fantastic Gold Celebration Party at its Medford headquarters. The event included a delicious BBQ lunch for members, friends and family, as well as fun games, activities and face painting for the children. The festivities included a special Golden Anniversary promotion with the chance to earn incredible rewards and new members were offered a $200 deposit for opening a checking account with direct deposit. In addition to all the fun, there was a special appearance by JVC Broadcasting and the Paramount Theater, which donated free concert tickets that party attendees could win.
the promise to deliver extraordinary financial services for our members,” explained Ralph D. Spencer, Jr., Suffolk Federal President and CEO. “Our vision is to do what is best for our members and the communities where we are located and to always make extraordinary member service a top priority,” he continued. Throughout the years, Suffolk Federal has served the increasing needs of its membership by enhancing its already exceptional member services, adding new technology to make banking more efficient and increasing opportunity and flexibility to service member needs. Earlier this year, Suffolk Federal reached the $1 billion mark in assets, reflecting an emphasis on membership growth and a successful expansion strategy that has strengthened the credit union’s offerings and services, transforming Suffolk Federal into a leading financial institution. “A lot may have changed in 50 years, but what has not changed is our commitment to our members, and our dedication to serve and support the communities where we do business. Our celebration is a celebration of the relationships we have developed with our members and the communities we serve. It represents the success of our mission and continuation of our legacy for the next 50 years. We would like to thank our loyal members who have allowed Suffolk Federal to become part of their lives and an integral part of their communities,” Spencer continued.
“From our beginning days 50 years ago, we have remained committed to our mission and core values which are focused on our members and which have included a commitment to integrity, exceptional member service, excellence and innovation. We have built our reputation upon
Pictured left to right: Ralph D. Spencer Jr., President and CEO of Suffolk Federal (left) and Richard Klefsky, Vice President of Retail Banking, Suffolk Federal with special guests and prize winners from the 50th Anniversary Celebration. Pictured left to right: Grillmasters Jon Zimmermann and Jim Carroll 5 | OUTLOOK
Member Resources
MasterCard Debit... Perks to Get Excited About ®
Fantastic reasons to use your debit card... Automatic Bill Pay. Use your debit card for recurring bill payments, so you’ll never forget to pay a bill, and you can ditch the late fees. EMV chip technology 24/7 monitoring provides the most secure purchase experience possible. CardValet® Real-time usage alerts help you manage the debit cards in your wallet with the phone in your pocket. Digital Wallet Pay with your Smartphone online, within apps and in stores. MasterCard’s® Zero Liability. Protects you against unauthorized purchases when you select credit instead of debit at the register. Surcharge-free ATMs nationwide Yes, surcharge-free!
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hen was the last time you got excited about your debit card? Well, we’ve got news for you! The Suffolk Federal MasterCard® Debit Card has special perks created to help you make the most of your purchasing power.
Earn rewards in two ways, with signature-based purchases: When combined with other Suffolk Federal services, your debit card can help you earn higher dividends on your checking account. Plus, you earn rewards points for spending. These points are redeemable for merchandise, travel, events, merchant gift cards and more.
uChoose Rewards
With Suffolk Federal’s MasterCard® Debit Card Suffolk Federal’s uChoose Rewards® program rewards you for making signature-based purchases using your Suffolk Federal MasterCard® Debit Card. You’ll earn one point for every $4 spent and Business members earn one point for every $5 spent. Choose from thousands of great options like merchandise, travel experiences, activities, event tickets, merchant gift cards, e-certificates, music and game downloads and more! In addition, if you have more than one debit card on your membership, or even debit cards on multiple memberships, you can combine points and earn rewards even faster. Simply register your debit card at www.uchooserewards.com.
Let the rewards begin! 6 | OUTLOOK
Advantage Checking With Beacon Rewards
Automatically earn more on your Free Advantage Checking balances just by using the following qualifying conveniences that come with your account: eStatements Online Bill Pay Direct Deposit Signature-based Debit Transactions
Start earning more today. To find out how, speak to one of our member representatives! Beacon Rewards provides a high rate dividend each month to members with Free Advantage Checking that are enrolled in eStatements; conduct at least three online banking Bill Pay transactions per month; have a direct deposit of at least $250 per month into this account; and complete at least $300 in signature-based debit card transactions per month. Accounts meeting the monthly criteria will automatically receive the Beacon Rewards rate of 1.50% Annual Percentage Yield (APY) applied to balances up to $25,000 and 0.35% APY applied to balances greater than $25,000. Dividends are calculated on a day of deposit to day of withdrawal basis and credited monthly. Rates and terms are subject to change after account is opened. Fees could reduce the earnings on the account.
Business Profile
Big Brothers, Big Sisters of Long Island Big Brothers Big Sisters of Long Island provides children facing adversity with strong and enduring, professionally supported one-on-one mentoring relationships that change their lives for the better, forever. For 40 years, Big Brothers Big Sisters of Long Island has operated under the belief that inherent in every child is the ability to succeed. With a current wait list of more than 450 boys, the organization is in great need for additional male volunteers to serve as Big Brothers. Why did you choose Suffolk Federal for your business? We chose to bank with Suffolk Federal because of its low fees, competitive interest rates and personalized member service. Describe your relationship with Suffolk Federal. The service we receive at Suffolk Federal is always fast, friendly and geared to our needs. From our first encounter, our account representative James Guinaw has gone above and beyond to make sure that all of our needs are met. Which Suffolk Federal services do you currently use? We utilize a business checking account and have a mortgage with Suffolk Federal. We also utilize the credit union’s online banking platform, which is extremely user-friendly!
How has Suffolk Federal benefitted your company? Our refinanced mortgage through Suffolk Federal allowed us greater liquidity, which we needed to not only purchase a larger location in Nassau but also expand our services to reach more children in the community. How would you describe the services at Suffolk Federal? Anytime I’ve walked into the Islandia branch for a transaction, the staff is friendly, attentive and knowledgeable. The same holds true for any contact I’ve made with their online member service.
For more information visit www.bbbsli.org! Pictured left to right: James Guinaw, Relationship Manager, Suffolk Federal, Timothy Munsinger, Encore Fellow, Josephine Todisco, Senior Manager of Quality Assurance, Amy SledzSarin, Senior Manager of Marketing & PR, Nancy Farrell Travers, Director of Services, Deanna Tropeano, Special Events Manager, Chuck Lott, External Program Relations Manager
Mark S. Filiberto That’s a very important question and the answer really depends on the financial choices you make. The right choices can sustain your income and enhance your lifestyle. The wrong choices can leave you vulnerable to taxes and inflation. For help in determining if you are on track, contact me today for a no-cost, no-obligation appointment.
SFCU Trust & Financial Services Representative 631.924.8000 x8363
[email protected] SFCU Trust & Financial Services, located at:
Securities sold, advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and investment advisor. CBSI is under contract with the financial institution to make securities available to members. Not NCUA/NCUSIF/FDIC insured, May Lose Value, No Financial Institution Guarantee. Not a deposit of any financial institution. CBSI is a registered broker/dealer in all fifty states of the United States of America. The representative may also be financial institution employee that accepts deposits on behalf of the financial institution.
CBSI-1683568.1-0117-0219 © 2017 CUNA Mutual Group
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Member Resources
Mortgages Made Easy
See Yourself In A New Home? We see it too! How can we help? We’ll help you find the mortgage that fits your needs! Choosing the right mortgage is one of the most important decisions you’ll ever make. We understand this and will take the time to discuss your financing options and your long-term goals to help you choose the loan that’s right for you.
Two popular loan options are: Conventional Fixed-Rate First Mortgage The fixed-rate option offers the same low rate for the life of your mortgage, with no prepayment penalty! Adjustable-Rate Mortgage (ARM) Provides a lower rate for the first few years of your loan, then readjusts to a higher rate. We offer local decision-making to make the process move quickly, a speedy closing and dependable service throughout the transaction. That’s the Suffolk Federal difference.
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t Suffolk Federal, we strive to handle all of your transactions with an unparalleled level of service, and your mortgage financing is no exception. The mortgage experts at Suffolk Federal will provide the financing options you need, while treating you with the respect and dedication that all of our members deserve.
“I am very happy I left my bank a few years ago for Suffolk Federal. It has been a great experience that the big banks can no longer match or even try to offer. Any time I have a chance to recommend Suffolk Federal, I do.”
Visit our Mortgage Center at www.suffolkfcu.org/mortgages to access rate information, loan calculators, insurance information and even local real estate.
Long Islanders Are Spreading the Love for Suffolk Federal
Check out what members are saying about Suffolk Federal... We love the kindness our members are willing to share! Be sure to spread the word about your great experience @SuffolkFederal. #spreadthelove.
— Frank Renna
“It is rare in this world to come across employees who go out of their way to help a member. You have such a person in Suffolk Federal Call Center. I was in a frustrating situation and your employee went out of her way to get me to the right person.”
— Phyllis Haner 8 | OUTLOOK
Member Resources
PetPlan Pet Insurance ®
Protect Your Furriest Family Members “Meet our happy little rescue, Winston! He enjoys peanut butter, playing with his toy hedgehog and snuggling. We rescued Winston a few years back from a local shelter and immediately started shopping around for coverage. We chose PetPlan® Pet Insurance and it has proved to be a smart choice. Winston has had multiple emergency visits to the vet since his rescue and PetPlan® has been there every step of the way. How many times have you brought your pet to the vet and wished you had signed up for pet insurance after the fact? I know I have. PetPlan® coverage is no fuss, no red tape and straight to the point without any hidden loopholes. As an extra benefit, they also have amazing customer service! We received personal calls from PetPlan® to check in on Winston each time he needed care.” — The Alberti Family
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uffolk Federal partners with America’s #1 pet insurance provider, PetPlan® Pet Insurance, to offer our members access to greater peace of mind. Here’s how PetPlan® helped Winston and his family.
While you may not be able to anticipate when your pet may get sick or have an accident, you can be prepared for it. You cover the hugs. They cover the vet bills!
Enroll now at www.gopetplan.com and receive a 10% discount when you use code INS0531C.
Banking Simplified! With Suffolk Federal’s Mobile Banking App! Keeping up with the hustle and bustle of everyday life can be overwhelming. Suffolk Federal’s Mobile app can help you simplify life just a little by providing everything you need to do your banking, your way. It’s easy, convenient and ideal for on-the-go living.
Mobile Banking App features: Access account balances Transfer funds between accounts Person-to-person payments Free Bill Pay Remote Check Deposit Apply for a loan View e-Statements Locate your nearest Suffolk Federal branch or ATM Access banking tools and monthly payment calculators Access your credit card statements Track your spending (so cool!) Review spending trends and habits And much more...
Now, stop reading and download the app today!
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Suffolk Federal in our Community
Together, We’re Committed to the Community Suffolk Federal is committed to our community. We invite you to be part of our year-round fundraisers and super-cool member promotions. Learn how your credit union — in partnership with our incredible members — is making a difference, right here at home!
Check out our Community & News page at www.suffolkfcu.org for the latest details on upcoming events!
Congratulations College Scholarship Winners!
With the help from Suffolk Federal, these local teens are headed off to college with extra cash to help pay for their education. Each of these high school seniors was presented with a $1,500 college scholarship. Pictured left to right: Frank C. Trotta, Vice Chairman, Suffolk Federal Board of Directors; Ralph D. Spencer Jr., President & CEO, Suffolk Federal; Kristen Monten of Commack; Isabel Peters of Sag Harbor; Walter Westhoff, Jr. of Islip Terrace; Emily Potter of Medford; Kaitlyn Conner of Farmingville; Amy Li Berninger of Mattituck; Edwin J. Ward IV of Southold; Melissa Manzello of Shoreham; Andrew Tamis of St. James; Robert Kruszeski of Southold; James J. Maggio, Jr., Chairman, Suffolk Federal Board of Directors and Daniel Murphy, Gold Star father of United States Navy SEAL LT Michael P. Murphy and Suffolk Federal Supervisory Committee.
Congratulations Eva Casale & Team Eva! Suffolk Federal’s Vice President of Information Technology and extreme distance marathon runner Eva Casale raised more than $25,000 in support of Hope For The Warriors®. Eva completed seven marathons in seven days, amounting to 184 miles. Each day’s marathon focused on honoring a local serviceman killed in action and was linked to the community they called home. At the closing event, Suffolk Federal President & CEO Ralph D. Spencer, Jr. presented Eva with a surprise check for $10,000 to support her mission.
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Suffolk Federal in our Community
Commack Branch Proudly Supports Local Nonprofits Two local nonprofits, Paws of War and Fountainhead Congregation, were each presented with a check for $500, to help further their missions. Paws of War trains and places rescue dogs to serve and provide independence to U.S. military veterans who suffer the emotional effects of war, such as PTSD. Fountainhead Congregation, a faith-based organization located in East Northport, provides community support services and programs for children and families. Pictured left to right: Russell Keyzer, United States Army Veteran; Artimiss, Paws of War Service Dog; Robert Misseri, President of Paws of War; Gail DiGiacomo, Suffolk Federal Commack Branch Manager; and Christopher McNamara, President of Mac Abstract and Volunteer of Paws of War.
LEGO League Junior Robotics Team ®
In LEGO League, Girl Scout teams participate in robotic competitions by building mechanical robots out of LEGOs that must solve a real-world problem linked to a particular theme. LEGO League helps to build self-esteem and confidence in young women, allowing them to work together in a nurturing environment. They creatively problem-solve while developing their cognitive, social and engineering skills.
For more information, visit www.gssc.us/lego-league. Pictured back row left to right: Yvonne Grant, President & CEO, Girl Scouts of Suffolk County; Sarah McCandless, Executive Vice President & CFO, Suffolk Federal and Board Member, Girl Scouts of Suffolk County; and Donna Smeland, Chair of the Board, Girl Scouts of Suffolk County. Pictured front row from left: Girl Scouts Nina and Gabriella, members of the Radical Robots FIRST Tech Challenge robotics team, along with their robot.
Celebrate & Do Good Winners Suffolk Federal’s “Celebrate & Do Good campaign benefits Long Island Cares, the Harry Chapin Food Bank. So far our fundraising efforts have exceeded $4,000 in donations and continuing to grow. Congratulations to our lucky $500 winners.
Pictured above, left to right: Evelyn Negron, Islandia Branch Manager; David Tricamo, Suffolk Federal member, and Yazlyn Tio, Assistant Branch Manager, Islandia. Pictured on the left, left to right: Ben Motley, Suffolk Federal member, and Gail DiGiacomo, Commack Branch Manager. 11 | OUTLOOK
3681 Horseblock Road P.O. Box 9005, Medford, NY 11763
Call SUFFOLK FEDERAL to get a pre-approved auto loan today!
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