Ticket to Work


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Ticket to Work What is Ticket to Work? An SSA program that allows people on SSI/SSDI cash benefits the ability to find employment services from a list of pre-approved providers (State VR or SSA contracted Employment Networks) and gives them protection from SSA medical reviews (CDRs) while they are working with that chosen provider and actively participating on an employment plan.

Who has a Ticket? Any person receiving SSI and/or SSDI cash benefits, between the ages of 18 to 65 are participating in the Ticket to Work program whether they know it or not. They may get a Ticket notification in the mail (see appendix #1). Currently, 40% of Oregon VR clients are in the TTW program.

What do they do with the Ticket? The person chooses an employment service provider from an SSA directory or a list will be mailed to them. If they choose the State VR agency, they apply and go through the eligibility process. If they choose an EN, then it needs to be mutually agreed upon and the Ticket needs to be available to the EN before the EN will work with the person

When do they start using their Ticket? The beneficiary is not using their Ticket until they have signed an employment plan with either a State VR agency or an EN. Once the Ticket starts being used, the client (beneficiary) will get a notification (see appendix 2) in the mail.

What does “using” their Ticket mean? It means that while the beneficiary is using their Ticket, SSA will give them protection from CDR medical reviews while they are in plan and making progress using their Tickets. This protection is not always available, if the person has used their Ticket previously with another provider.

What does “making progress” mean? It means that the beneficiary needs to progress in their employment goal based on SSA pre-set guidelines (see VR handout). Timely Progress (TPR) is not based on the client employment plan. Yearly TPRs are done and will continue if passed. Currently 20% pass.

What happens if they don’t pass the TPR? The client receives a letter telling them that they have not made progress and they will no longer be protected from CDR medical reviews (see appendix 4).

How does the client stop using their Ticket? If working with a State VR agency, they need to close their VR case and the Ticket will no longer be in use. If working with an EN they will either need to notify the agency that they no longer want services or they need to send an un-assignment request to the Ticket Administrator (Maximus).