Training and Development Assistant Location: Regent Street, London Contractual hours: Full time Start Date: ASAP Duration: Permanent The role: Our Training and Development Assistant will be required to support, deliver, maintain and evaluate the Training and Development offerings within our flagship store.
What you will be required to do as our Training and Development Assistant:
Assist the T&D Officer in the delivery of the team development offerings Coordination and delivery of the Retail team workshops, in accordance with the agreed training calendar, in Company owned stores. Regularly review and update all existing training tools. Help with the annual review/audit of all training and development tools. Help with the submission of the annual T & D Review Report. Facilitating weekly brand inductions for all Hamleys staff, concessions and demonstrations. Support & coaching for staff to drive development and succession in store. Organise/monitor ongoing local sessions e.g. product training. Assist operational training e.g. Tills/ Health and Safety. Design local training initiatives for local training needs (e.g. Events in store) – to be approved by Training and Development Manager. Daily energisers and maintenance/circulation of energisers toolkit. To help create and maintain an annual training calendar. To communicate and roll out any new team development offer across all stores. Regular 1-2-1’s with supervisors to review the store team and individual development. Work alongside and support the operations supervisors to ensure all new starters are inducted smoothly into the business. Design and roll out energisers that address key events in store. Coordinate and facilitate all recruitment events including venue management and phone interviewing. Help to maintain accurate training records/logs. Regular review/update of all training material. Coordinate the printing of all training Support tools. Ad hoc projects as required as directed by the T&D Manager/Officer. To actively support employee engagement and communication initiatives, e.g. weekly updates, notice boards, monthly newsletter, award/incentive schemes, culture/breakfast club. Attend morning and weekly meetings and weekly HR Department meeting. Coordination of work experience programme where applicable and assisting HR department with any Group work experience/intern positions.
Person profile:
Excellent inter-personal skills. Demonstrates a high level of professional integrity. Strong initiative and self – motivation. Determination to succeed with a ‘can do’/positive attitude at all times. Confident in own actions and fosters confidence in others. High levels of enthusiasm and energy. Innovative and creative. Approaches all aspects of work with passion and to lead by example. Able to work independently and as part of the team, with effective time management. Promotes personal credibility through working productively. Ability to work to deadlines. Flexibility to work across varied hours and days of the week. Willing and able to travel within the UK and internationally.
Specific Job Skills:
Confident in delivering positive and constructive feedback and coaching individuals Excellent planning and organisation skills Numerate and articulate Previous experience working in a retail, hospitality or FMCG environment Excellent, effective, communication skills both written and verbal IT literate Previous public speaking or performance arts experience
This is a great opportunity for someone looking to join an established organisation where you can make a positive impact and be a part of its success. If you feel you have the necessary skills and experience then we'd love for you to be part of our exciting future.
For more information check out our website at www.hamleys.com Please apply via CV with covering letter to
[email protected]. Please enter the JOB REFERENCE ‘TRAININGASSISTANT’ in the subject line when you email us your cover letter and CV. Thanks for applying and Good Luck!
