Work Communication Evaluation - Rackcdn.com5c2cabd466efc6790a0a-6728e7c952118b70f16620a9fc754159.r37.cf1.rackcdn.com/...
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Employment Review Trainee:
Worksite:
Date
Work Communication Personal Appearance Exceptionally high standards of appearance and cleanliness, follows dress code consistently 5
Usually clean and well dressed, usually follows dress code
Passable appearance and cleanliness, often follows dress code, may need some reminders 3
Frequently neglects appearance or hygiene, infrequently follows dress code 2
Constantly neglects appearance or hygiene, rarely follows dress code adequately 1
4
Average listening skills about 60% of the time; faces speaker, uses eye contact, provides appropriate spoken feedback, passable level of facial expressions and body language 3
Demonstrates skills about 40% of time; sometimes faces speaker, uses eye contact, provides spoken feedback, uses facial expressions and body language 2
Seldom demonstrates listening skills – less than 40%; seldom faces or looks at speaker, doesn’t provide spoken feedback, seldom uses facial expressions and body language 1
Maintains above average eye contact – about 70% of the time 4
Demonstrates passable eye contact – about 60% of the time 3
Seldom independently demonstrates eye contact – about 40% 2
Rarely demonstrates eye contact – less that 30% of the time 1
Usually uses positive communication skills; speaks clearly, adapts rate for audience, demonstrates positive workplace manner and word choices
Average communication skills; speaks clearly, uses appropriate rate, appropriate workplace manner and word choices
Seldom independently demonstrates appropriate verbal skills without prompts; often doesn’t speak clearly, manner and word choices inappropriate 2
Rarely demonstrates appropriate verbal skills without prompts; most of the time doesn’t speak clearly, manner and word choices inappropriate 1
Seldom demonstrates appropriate nonverbal skills without prompts; body posture and body language are often inappropriate
Rarely demonstrates appropriate nonverbal skills (body posture and body language), even with prompting;
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Comments or Examples:
Listening Exceptional listening skills; faces speaker, uses eye contact about 80%, provides pertinent and appropriate spoken feedback, uses exceptionally positive facial expressions and body language 5
Above average skills; faces speaker, usually uses eye contact, provides pertinent and appropriate spoken feedback, facial expressions and body language
Comments or Examples:
Eye Contact Maintains exceptional eye contact – about 80% of the time 5
Comments or Examples:
Verbal Skills Exceptional positive communication skills; speaks clearly, adapts appropriate rate for intended audience, demonstrates professional manner and word choices 5
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Comments or Examples:
Nonverbal Skills Exceptional nonverbal skills; body posture, body language (gestures, facial expressions, tone of voice, etc.) are positive, professional, and match the verbal communication 5
Comments or Examples:
Above average nonverbal skills; body posture, body language (gestures, facial expressions, tone of voice) are positive and match verbal communication 4
Average nonverbal communication skills; body posture, body language (gestures, facial expressions, tone of voice, etc.) are appropriate and match verbal communication 3
Employment Review Trainee:
Worksite:
Date
Accepts Feedback Requests guidance and profits from suggestions, exhibits positive attitude about improving 5
Willingly listens to constructive feedback, usually happy to make improvements
Frequently takes correction well, sometimes needs help to keep a positive attitude 4
3
Reluctant to take correction, frequently acts resentful/upset, blames, or denies 2
Resists correction, refused to listen, often becomes hostile or sullen 1
Comments or Examples:
Teamwork Consistently cooperative and positive toward others, exceptional team player 5
Usually cooperates willingly and cheerfully, usually works well with others 4
Willing to cooperate when asked, frequently works well with others, seldom distracts other workers 3
Reluctant to work cooperatively, frequently distracts or hinders other workers 2
Resists or refuses to work cooperatively, constantly interrupts work routine or distracts other workers 1
Frequently polite but not always considerate and tactful, sometimes needs reminders 3
Sometimes polite, seldom considerate or tactful, does not show consideration to others 2
Rarely respectful, usually unfriendly and/or inconsiderate to others 1
Frequently displays good initiative, helps with extra tasks when directed 3
Sometimes shows initiative, but frequently avoids assigned work or extra tasks 2
Rarely shows initiative, constantly avoids or refused assigned work or extra tasks 1
Often deals with problems but may not be direct or timely, will try to solve problems if encouraged 3 3
Often acts out instead of facing problems, sometimes will take directions and work on a solution 2
Rarely faces up to problems, refuses to work on solutions, denies the problem or blames others 1
Comments or Examples:
Professional Manners Consistently courteous, considerate and tactful with all types of people 5
Usually courteous, considerate and tactful in working with people 4
Comments or Examples:
Initiative Consistently initiates in helpful ways, goes beyond assigned job without being asked 5
Usually displays good initiative, will do more than assigned job when asked 4
Comments or Examples:
Handling Problems Consistently deals with problems early and directly, independently works on solutions
Usually deals with problems and works on solutions, sometimes asks for guidance 5
Comments or Examples:
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