YMApps Restaurants

---

YMApps Restaurants Executive summary – YMApps Restaurants is the first application, launched under the umbrella of YMApps.com, It is specifically designed to cater to the need of those restaurants that want e-presence but are restrained, due to the high cost of ecommerce platform, under this brand we will provide following services to the restaurants: Features of the YMApps Restaurants include: • Navigation and search. Funnel customers to products while restraining page bounce with extremely powerful navigation, search and advanced search functionalities with efficient ways to narrow and sort dish listings, including multi-dimensional item attributes, select and sort by area, type of cuisine offered or restaurants. • Compelling menu pages. Achieve higher conversion rates by displaying the menu in multiple formats, including highlighted and bulleted dish descriptions. • Streamlined path to order. Very short easy to remember process for ordering with added functionality of adding the products to the cart without leaving the page. • Search engine optimization. Drive search engine rankings by creating and managing keyword-optimized text, images, video and Meta data; employ search-friendly page URLS; and avoid duplicate content with intelligent 301 and 404 page redirects. What is an ecommerce platform? An ecommerce platform is a hosted online store. These platforms come pre-packaged with a variety of functions including inventory management, shopping cart, checkout, shipping and promotion options. Here are some important things to consider when choosing an ecommerce platform. Functionality Perhaps most important, the platform must meet your business requirements. Make a list of all of the functions that you need. Consider your needs now, and also any future functions that you’ll need. Ask yourself: • Will you offer products in different sizes, styles or colours? • Will you offer different shipping options? • What payment methods will you accept? Will you accept coupons or gift cards? Now keep these questions in mind and read further as to why YMApps Restaurants is what you need. Dependability Dependability is crucial when it comes to choosing an ecommerce platform. A key difference between an online store and a bricks and mortar store is your dependence on the server that hosts your store. A server crash can hurt sales and damage customer confidence. Ensure that your platform can handle the volume of traffic that you expect.

Questions to consider: • Is my store located on one server, or many? Is there a backup server in case one fails? • Will there be service outages for site maintenance? If so, is maintenance done at off-peak hours? • How much traffic can the platform handle? We think now that we have a substantial no of questions, so that we can make a wise decision. Customer support Eliminating down time is critical to the success of your online business. When selecting a platform, ensure that customer support can address issues quickly. Compliance If you accept credit cards as payment, your customers’ financial data must be secure and your business and that's why our partners who handle this for you are PCI compliant and that's how you automatically meet PCI DSS requirements. User friendliness Setting up and managing an online store can be as technical as you want it to be. If you’re not technically inclined, choose a platform that’s ready to set up and manage, likeYMApps Restaurants. It comes with pre-designed templates and an easy-to-use visual editor that allows you to set up your online store within minutes. If you want more control over the technical aspects of your online store, then choose a platform that allows you to do that. This provides you with more options to customize the look, feel and functionality of your online store, but will require more time and labour to launch and manage the site.

Overview of E-Commerce Solutions Online Ordering

Ordering takeout, catering and delivery could not be any easier! We make your menus live, enabling your (customers) to place their orders directly off your restaurant's webpage. Online orders can be transmitted to individual locations or to a centralized call centre using a variety of methods, such as direct Fax, SMS or Email. Data Mining

Our systems make it effortless to collect valuable customer information automatically as orders are placed on your webpage. Reporting

Access live sales reports and statistics online through an exclusive password protected account management page.

Benefits of YMApps Restaurants • • • • • •

Enhance your company's decision-making Eliminate duplication of efforts Reduce your operational costs Expand distribution channels and markets Support sales and distribution strategies Interact with suppliers more efficiently

MySQL database management system along with robust Java based application services mean security, scalability and service availability for our customers.

YMApps Restaurants Online Ordering takeout, catering and delivery could not be any easier! With the click of a mouse, customers can order food, gift certificates, and merchandise directly from your restaurant's webpage. Orders can be sent to a fax machine, mobile phone or to an email account. The following is a list of just some of the basic features that comes at a very nominal charge for our online ordering service. 

Tailored Webpage Design we tailor your online ordering site to your liking. We ensure that your webpage represents the kind of image that you like to portray. We work with you to include your restaurant's logo, colours, themes, pictures, news articles, address, contact information, and more. We also list your menus and food items along with any pictures that you might have for your dishes.



URL of your liking we host your page under a web address matching your restaurant's name. Your customers will go directly to your webpage—not someone else's. We customize yourpage name for you. Moreover if you already own your domain name, we can help you host it with YMApps, or just have our online ordering engine integrated to it.



Ability to Offer Online Orders a fast, efficient, and secure way for your customers to order takeout and delivery. All orders placed on your website are securely and automatically transmitted to you by email, SMS or fax. No other hardware is required!



Live Order Confirmation nevermiss an order. Our live call centre staff will confirm all orders placed on your website with a quick phone call.



Advanced Menu Customizations our proprietary online ordering engine allows for advanced rule-based

menu customizations. 

Time-Based Smart Menus Your online menus will work directly with your business, takeout and/or delivery hours to ensure that all orders can be fulfilled in a timely fashion.



Holidays & Closures Ability to inform customers of upcoming holidays and closures on your site and to prevent placement of online orders for those dates if need be.



Electronic Coupons Do you offer coupons to your customers? If so we can make those coupons available to your customers online. The value of coupons can be taken right off your customer's orders and detailed coupon information sent along with the rest of the order to you.



Delivery Area Restriction Rules our online ordering system can work with a set of zip codes or postal codes to restrict submission of delivery orders.



No Login Required Our easy to use online ordering service does not require your customers to create and account before placing an online order. One less username and password for your customers to remember!



Order Recall Functionality we offer features to your customers to save and retrieve orders for quick and easy resubmission after the creation of an account.



Automatic Data mining our systems make it effortless to collect valuable customer information automatically as orders are placed on your website. Such customer information can later be accessed by you through a web-based account management site.



Multi-Location Functionality Have multiple sites and need a portal? No problem. Your customers will be able to pick their desired store location right from your main site. They will also be able to search based on the area information for the location closest to them.



Web-based Account Management Access your account and order information using a web browser: o view account and billing information o view sales figures and reports o track customer orders o and more...



Free Listings in Popular Restaurant Directories we will increase your exposure by listing your restaurant information in a number of popular restaurant directories.



24x7 Site Monitoring we will ensure that all orders placed on your website are delivered to your fax machine. A representative will call you if our systems cannot deliver an order to your fax machine.

MySQL Database Rest assure that your data is safe with us. We use nothing but the legendary MySQL database to store your menus, online orders and reports. Complete order history and reporting will be accessible and maintained for up to two years.

PAY ONLY FOR WHAT YOU USE! Pay only for the orders you receive with your choice of fixed, percentage based or tiered pricing. Feel free to contact us.We are more than glad to answer any questions that you might have. Free site design Free updates No hosting fees No contracts! • Competitive Pricing Already have online ordering with another service provider? We understand that you may have invested a significant amount of time and money on your existing online ordering service. Our competitive pricing allows you to switch over to YMApps at significant savings. Switch over and experience YMApps's superior, feature-rich quality service. • Customized Solutions Need a fully customized website? No problem. We also provide restaurants with fully customized solutions, such as flash and multimedia interfaces. Feel free to contact us, we are more than glad to answer any questions that you might have. Security YMApps has invested and deployed a wide variety of technology and security features to ensure the privacy of customer information on its network. In addition, YMApps has implemented strict operations guidelines to ensure customer privacy is safeguarded at every level of the organization. YMApps

will continue to revise policies and implement additional security features as new technologies becomes available. YMApps also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, YMApps provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.

Why Are Our Prices So Low? Many clients constantly ask us why are YMApps’s prices so low in comparison to other companies? The answer is simple. YMApps’s core focus on business values and ethics, allows us to tightly monitor our expenses and reduce operational costs. We do not waste valuable resources on frivolous expenditures. We choose our promotions carefully and ensure every advertising dollar pays for itself; we streamline our systems and our billing processes. Every cost we incur must ultimately translate towards the benefit of our customers. We understand customers' increasing needs for better value with uncompromising services. Hence, YMApps ensures that each customer receives 100% quality and satisfaction for every dollar they spend. We're happy to tell you that we're a small but profitable company that expects to be in business for many years to come. All this, of course, is due to valueconscious customers like you. E-Business is more than just a webpage. E-Business allows you to be available to your clients, market your products and provide real-time transactions online.

Frequently Asked Questions Q. What is YMApps Restaurants? A.YMApps Restaurants is the perfect e-business solutions that allows restaurants to have their own website with integrated online ordering capabilities. The service also includes basic design, hosting, and maintenance of your website. Q.Do I get a matching web address? A. Yes. You can, it all depend on what you want your web address to be. We

have specifically developed a URL shortening service to address this problem. We host your webpage under a domain matching your restaurant name. For example, if tastyfood is your restaurant name, you can have www.YMA.BZ/Tastyfoodas your restaurant's URL (upon availability). Q.How do I update my menus? A. Menu updates are simple! You can login and can control everything what you plan to choose. Our easy to use system is all you need. All you have to do is login and update and your changes will be effective immediately. Q.Can I take orders online? A. Yes. Customers will go to your webpage, look at your menus, click on the items they like to order and enter their payment information. When the customers hit send, the order is transmitted quickly and securely to you. Q. I already have an existing website, but I want Online Ordering. What can I do? A. We can easily integrate online ordering into your existing website. Q.How are the payments for our online orders processed? A. All payment information are verified for accuracy and then process via our portal, once payment is confirmed, the details are passed on to the restaurants along with the details of the order. You will then deliver the order. Once we verify with the customer of successful delivery of the order, we will place the money in escrow account, as soon as you accumulate 1500 Rs. It will be transferred to your account, alternatively we disburse payment every 15 days, irrespective of your accumulated amount. Q.Can people place online orders after our restaurant has closed? A.Yes, it all depends how you want to define your timings, also they can order 3 days in advance for the desired timing. Q.Do I need a computer or extra hardware? A. All you need is an ability to read your email, which can be done on mobile. No other hardware is required to make the online ordering system work. All transactions made on your website will be transmitted securely and reliably to you by email. Q.How safe is online ordering? A. Online orders transmitted are secured using 128-bit SSL encryption,hence ensuring the security and privacy of the data. This ensures that your restaurant is the ONLY recipient of the online order. Secure Sockets Layer (SSL) is a security encryption method used by high security Internet based banks and retailers who offer transactional services over the Internet. Q.Who do I call if I have any problems? A.You will call us and our dedicated staff will be glad to assist you.

Q.Can I cancel anytime? What are the penalties? A. You can cancel anytime with no penalties. If you have taken the paid subscription, Within 30 days of your sign up, you can cancel otherwise you will be charged on a recurring basis, depending on the plan you have selected, though you will receive emails 5 days in advance when your subscription is going to expire, But if you are in free subscription all you have to do is to intimate us 3 days in advance and we will remove your information from our system. Q.How do I change item prices, add new items and menus? A. As we will provide you with the admin login in our system, you can make any change anytime you want. Your account manager takes care of all the updates for your website. Q.What is the account management website for? A. The account management website is an efficient way for you to view sales figures, reports, track customer orders and more... You can access your account management site using the login and password issued to you when your site was created. Q.I have forgotten my password, what should I do? A. Contact your account manager or our support department and we can reset your password to a new one. However, we cannot retrieve lost passwords. You will be asked a few security questions to validate your identity. Q.Do I need to know how to use a computer to use the service? A. Yes, as you will be taking care of your entire account